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    • 7. 发明授权
    • Hidden parting line mold and hidden parting line molding technique using associated part removal device
    • 隐藏分模线模具和隐藏分型线成型技术,采用相关零件拆卸装置
    • US08349240B2
    • 2013-01-08
    • US13071817
    • 2011-03-25
    • Patrick Smith
    • Patrick Smith
    • B29C45/42B29C45/44
    • B29C45/4421B29C33/005B29L2031/3044
    • An injection mold and a cooperating molding system and method that allows for the parting line of a molded vehicle bumper fascia to be hidden within the wheel arch portion thereof. The invention contemplates two different mold designs for producing such a parting line: a double-lifter design and a collapsing slide core design. The bumper fascia remains in the cavity portion of the mold after molding due to the presence of undercuts in the mold cavity. A robotic part removal device is used to remove the molded bumper fascia from the mold cavity after mold opening. The part removal device is adapted to temporarily deform the bumper fascia in the wheel arch flange areas thereof to facilitate its removal from the cavity.
    • 注塑模具和协同模制系统和方法,其允许模制车辆保险杠面板的分型线隐藏在其轮拱部分内。 本发明考虑了用于生产这种分型线的两种不同的模具设计:双升降机设计和塌陷滑动芯体设计。 由于在模腔中存在底切,保险杠面板在模制之后保留在模具的空腔部分中。 在开模后,使用机器人部件去除装置从模腔中去除模制的保险杠面板。 部件去除装置适于将保险杠面板暂时变形在其轮拱凸缘区域中,以便于其从空腔移除。
    • 8. 发明申请
    • GUIDING CALLS VIA GRAPHICAL USER INTERFACE
    • 通过图形用户界面指导
    • US20130003957A1
    • 2013-01-03
    • US13173265
    • 2011-06-30
    • Amit SinghPatrick SmithVijay ArumugamRoopa KothaFariborz Ebrahimi
    • Amit SinghPatrick SmithVijay ArumugamRoopa KothaFariborz Ebrahimi
    • H04M3/42
    • H04M3/5166H04M3/493H04M2203/252
    • A user device may display, via a graphical user interface, questions associated with a voice menu that is used by an interactive voice response (IVR) system to forward calls. The user device may obtain, via the graphical user interface, user responses to the questions. In addition, the user device may send information corresponding to the user responses to the questions to a remote device. The remote device may query the IVR system to identify a call agent, in a call center, whose profile matches the information, obtain contact information of the call agent from the IVR system, and send the contact information to the user device. Furthermore, the user device may receive the contact information from the remote device and display the contact information via the graphical user interface.
    • 用户设备可以经由图形用户界面显示与由交互式语音响应(IVR)系统用于转发呼叫的语音菜单相关联的问题。 用户设备可以经由图形用户界面获得用户对问题的响应。 此外,用户设备可以向远程设备发送与用户对问题的响应相对应的信息。 远程设备可以查询IVR系统来识别呼叫中心中的呼叫中心,其配置文件与信息匹配,从IVR系统获取呼叫代理的联系人信息,并将联系人信息发送给用户设备。 此外,用户设备可以从远程设备接收联系人信息,并经由图形用户界面显示联系人信息。