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    • 2. 发明申请
    • METHOD AND SYSTEM TO ENABLE SUBMISSION AND SUBSEQUENT RETRIEVAL OF ENHANCED VOICE MAIL MESSAGES
    • 提高语音邮件消息的方式和系统,以及后续检索
    • WO2006069433A1
    • 2006-07-06
    • PCT/CA2005/001517
    • 2005-09-30
    • BCE INC.CLARK, David, WilliamLAM, Gregory, A.MURRAY, Sean, M.
    • CLARK, David, WilliamLAM, Gregory, A.MURRAY, Sean, M.
    • H04M3/533H04L12/54
    • H04M3/5307H04L51/24H04L51/36H04M7/0027H04M2201/38
    • A method suitable for execution by a voice mail system for handling a call placed by a caller. The method comprises providing the caller with an opportunity to submit a voice segment and providing the caller with an opportunity to submit an auxiliary electronic message, such as text or files. A composite message comprising the voice segment and the auxiliary electronic message is stored in a database. The auxiliary electronic message is released to its intended recipient upon subsequent interaction between the intended recipient and the voice mail system. The ability of the caller to submit text or files increases the accuracy and flexibility with which certain types of information can be conveyed to the intended recipient. At the same time, the ability of the intended recipient to access text or files associated with individual messages allows the intended recipient to better manage missed calls when eventually accessing his or her mailbox.
    • 一种适用于语音邮件系统执行以处理由呼叫者发出的呼叫的方法。 该方法包括向呼叫者提供提交语音段并提供呼叫者提供诸如文本或文件的辅助电子消息的机会的机会。 包括语音段和辅助电子消息的复合消息被存储在数据库中。 辅助电子消息在预期收件人和语音邮件系统之间的后续交互中被释放到其预期的接收者。 呼叫者提交文本或文件的能力增加了将某些类型的信息传达给预期接收者的准确性和灵活性。 同时,预期收件人访问与单个消息相关联的文本或文件的能力允许预期收件人在最终访问他或她的邮箱时更好地管理未接来电。
    • 3. 发明申请
    • SERVICE LEVEL SELECTION METHOD AND SYSTEM
    • 服务水平选择方法和系统
    • WO2010071962A1
    • 2010-07-01
    • PCT/CA2008/002283
    • 2008-12-23
    • BCE INC.CLARK, David, WilliamMURRAY, Sean, MacLean
    • CLARK, David, WilliamMURRAY, Sean, MacLean
    • H04L12/24H04L12/14H04L12/58
    • G06Q30/0251H04L12/14H04L12/145H04L41/22H04L41/5019H04L51/00H04L51/04
    • A method, system and graphical user interface for service level selection, for use in connection with a data network that supports multiple service levels. A server monitors usage of a network to identify a communication session and a service level associated with the communication session. The server may also monitor a global usage of the data network. The server determines at least one alternative service level for the communication session and causes conveyance of an offer of a choice of the at least one alternative service level. A graphical user interface causes information regarding the offer to be displayed and allows a user to identify a selected one of the at least one alternative service level. In response to user input identifying the selected service level, the server causes a change in the service level for the communication session.
    • 用于服务级别选择的方法,系统和图形用户界面,用于与支持多个服务级别的数据网络相关联。 服务器监视网络的使用以识别通信会话和与通信会话相关联的服务级别。 服务器还可以监视数据网络的全局使用情况。 所述服务器确定所述通信会话的至少一个备选服务级别,并且导致提供所述至少一个备选服务级别的选择的传送。 图形用户界面引起关于报价的信息被显示,并允许用户识别所选择的至少一个备选服务级别中的一个。 响应于识别所选服务级别的用户输入,服务器导致通信会话的服务级别的改变。
    • 7. 发明申请
    • SYSTEMS AND METHODS FOR REGISTRATION AND RETRIEVAL OF VOICE MAIL CONTACT INFORMATION
    • 用于注册和检索语音邮件联系信息的系统和方法
    • WO2006069432A1
    • 2006-07-06
    • PCT/CA2005/001516
    • 2005-09-30
    • BCE INC.CLARK, David, WilliamMURRAY, Sean, M.
    • CLARK, David, WilliamMURRAY, Sean, M.
    • H04M3/487H04M3/533
    • H04M3/533H04M3/42042H04M3/42068
    • Methods, apparatus and computer-readable media for registering and retrieving contact information associated with a potential calling party. The registration method comprises receiving an originating address associated with the potential calling party, receiving contact information associated with the potential calling party and storing the originating address associated with the potential calling party in an originating address field of a record associated with the potential calling party and storing the contact information associated with the potential calling party in a contact information field of the record associated with the potential calling party. This increases the variety of contact information that can be left by the potential calling party, contributes to a greater efficiency with which the eventual called party may retrieve contact information associated with a voice mail message and also accelerates the process by which an actual calling party can leave contact information for the called party.
    • 用于注册和检索与潜在呼叫方相关联的联系人信息的方法,装置和计算机可读介质。 所述注册方法包括:接收与所述潜在主叫方相关联的始发地址,接收与所述潜在主叫方相关联的联系人信息,以及将与所述潜在主叫方相关联的始发地址存储在与所述潜在主叫方相关联的记录的始发地址字段中;以及 将与潜在主叫方相关联的联系人信息存储在与潜在呼叫方相关联的记录的联系人信息字段中。 这增加了潜在呼叫方可以留下的联系信息的种类,有助于提高效率,最终被叫方可以检索与语音邮件消息相关联的联系人信息,并且还加速了实际呼叫方可以 留下被叫方的联系信息。
    • 9. 发明申请
    • SYSTEM FOR END USER PREMISE EVENT NOTIFICATION
    • 用户终端用户通知系统
    • WO2010071958A1
    • 2010-07-01
    • PCT/CA2008/002266
    • 2008-12-24
    • BCE INC.ARSENAULT, Jonathan, AllanCLARK, David, William
    • ARSENAULT, Jonathan, AllanCLARK, David, William
    • G08B25/10
    • G08B25/10G08B25/009G08B29/02
    • Methods and systems to notify a party at a given premise when a particular event, such as a fire, an intrusion, an emergency or another event, occurs at another premise. One method comprises: obtaining an indication of a particular event at a first end-user premise, the first end-user premise including first end-user equipment connected to a communications network via a first communication link; establishing a wireless communication link between the first end-user equipment and second end-user equipment at a second end-user premise, the second end-user equipment being connected to the communications network via a second communication link; and causing the first end-user equipment to transmit information to the second end-user equipment via the wireless communication link to instruct the second end-user equipment to issue a notification concerning the particular event. Also provided are apparatus and computer-readable media containing a program element executable by a computing system to perform such a method.
    • 在特定事件(例如火灾,入侵,紧急情况或其他事件)发生在另一个前提下,在给定的前提下通知一方的方法和系统。 一种方法包括:在第一最终用户前提下获得特定事件的指示,所述第一终端用户驻地包括经由第一通信链路连接到通信网络的第一终端用户设备; 在第二终端用户前提下,在所述第一最终用户设备和所述第二终端用户设备之间建立无线通信链路,所述第二终端用户设备经由第二通信链路连接到所述通信网络; 并且使得所述第一终端用户设备经由所述无线通信链路向所述第二最终用户设备发送信息,以指示所述第二终端用户设备发布关于所述特定事件的通知。 还提供了包含可由计算系统执行以执行这种方法的程序元素的装置和计算机可读介质。