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    • 2. 发明申请
    • SYSTEMS AND METHODS FOR REGISTRATION AND RETRIEVAL OF VOICE MAIL CONTACT INFORMATION
    • 用于注册和检索语音邮件联系信息的系统和方法
    • WO2006069432A1
    • 2006-07-06
    • PCT/CA2005/001516
    • 2005-09-30
    • BCE INC.CLARK, David, WilliamMURRAY, Sean, M.
    • CLARK, David, WilliamMURRAY, Sean, M.
    • H04M3/487H04M3/533
    • H04M3/533H04M3/42042H04M3/42068
    • Methods, apparatus and computer-readable media for registering and retrieving contact information associated with a potential calling party. The registration method comprises receiving an originating address associated with the potential calling party, receiving contact information associated with the potential calling party and storing the originating address associated with the potential calling party in an originating address field of a record associated with the potential calling party and storing the contact information associated with the potential calling party in a contact information field of the record associated with the potential calling party. This increases the variety of contact information that can be left by the potential calling party, contributes to a greater efficiency with which the eventual called party may retrieve contact information associated with a voice mail message and also accelerates the process by which an actual calling party can leave contact information for the called party.
    • 用于注册和检索与潜在呼叫方相关联的联系人信息的方法,装置和计算机可读介质。 所述注册方法包括:接收与所述潜在主叫方相关联的始发地址,接收与所述潜在主叫方相关联的联系人信息,以及将与所述潜在主叫方相关联的始发地址存储在与所述潜在主叫方相关联的记录的始发地址字段中;以及 将与潜在主叫方相关联的联系人信息存储在与潜在呼叫方相关联的记录的联系人信息字段中。 这增加了潜在呼叫方可以留下的联系信息的种类,有助于提高效率,最终被叫方可以检索与语音邮件消息相关联的联系人信息,并且还加速了实际呼叫方可以 留下被叫方的联系信息。
    • 3. 发明申请
    • METHOD AND SYSTEM TO ENABLE SUBMISSION AND SUBSEQUENT RETRIEVAL OF ENHANCED VOICE MAIL MESSAGES
    • 提高语音邮件消息的方式和系统,以及后续检索
    • WO2006069433A1
    • 2006-07-06
    • PCT/CA2005/001517
    • 2005-09-30
    • BCE INC.CLARK, David, WilliamLAM, Gregory, A.MURRAY, Sean, M.
    • CLARK, David, WilliamLAM, Gregory, A.MURRAY, Sean, M.
    • H04M3/533H04L12/54
    • H04M3/5307H04L51/24H04L51/36H04M7/0027H04M2201/38
    • A method suitable for execution by a voice mail system for handling a call placed by a caller. The method comprises providing the caller with an opportunity to submit a voice segment and providing the caller with an opportunity to submit an auxiliary electronic message, such as text or files. A composite message comprising the voice segment and the auxiliary electronic message is stored in a database. The auxiliary electronic message is released to its intended recipient upon subsequent interaction between the intended recipient and the voice mail system. The ability of the caller to submit text or files increases the accuracy and flexibility with which certain types of information can be conveyed to the intended recipient. At the same time, the ability of the intended recipient to access text or files associated with individual messages allows the intended recipient to better manage missed calls when eventually accessing his or her mailbox.
    • 一种适用于语音邮件系统执行以处理由呼叫者发出的呼叫的方法。 该方法包括向呼叫者提供提交语音段并提供呼叫者提供诸如文本或文件的辅助电子消息的机会的机会。 包括语音段和辅助电子消息的复合消息被存储在数据库中。 辅助电子消息在预期收件人和语音邮件系统之间的后续交互中被释放到其预期的接收者。 呼叫者提交文本或文件的能力增加了将某些类型的信息传达给预期接收者的准确性和灵活性。 同时,预期收件人访问与单个消息相关联的文本或文件的能力允许预期收件人在最终访问他或她的邮箱时更好地管理未接来电。