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51. 发明申请

WO2004004288A3 TELEPHONE CALL INFORMATION DELIVERY SYSTEM 审中-公开
标题翻译：电话呼叫信息传送系统
公开(公告)号：WO2004004288A3
公开(公告)日：2004-03-25
申请号：PCT/US0320252
申请日：2003-06-27
申请人： WILLAMS CHRISTOPHER G
发明人： WILLAMS CHRISTOPHER G
IPC分类号： H04M1/57 , H04M1/65 , H04M1/663 , H04M3/436 , H04M1/00 , H04M3/00
CPC分类号： H04M3/436 , H04M1/573 , H04M1/65 , H04M1/663 , H04M2203/2011
摘要： A telephone call information delivery system includes answering circuitry (20) configured to answer a telephone call coming from a telephone service provider and to attain information input by a caller. The system further includes an information signal provider (30) configured to provide at least one signal to deliver at least some of the attained information to a user. In another embodiment, the system includes an alert signal provider (70) configured to provide a signal to alert a user. This embodiment further includes an activator configured to receive instruction from the user.
摘要翻译：电话呼叫信息传送系统包括应答电路（20），其被配置为应答来自电话服务提供商的电话呼叫并获得由呼叫者输入的信息。该系统还包括信息信号提供器（30），其被配置为提供至少一个信号以将所获得的信息中的至少一些传递给用户。在另一个实施例中，系统包括警报信号提供器（70），其被配置为提供用于警告用户的信号。该实施例还包括被配置为从用户接收指令的激活器。

52. 发明申请

WO0245392A3 METHODS ANS SYSTEMS FOR AUTOMATICALLY REGISTERING COMPLAINTS AGAINST CALLING PARTIES 审中-公开
标题翻译：方法ANS系统用于自动注册对呼叫方的投诉
公开(公告)号：WO0245392A3
公开(公告)日：2003-09-25
申请号：PCT/US0143425
申请日：2001-11-16
申请人： TEKELEC US , MARSICO PETER JOSEPH , ALLISON RICK L
发明人： MARSICO PETER JOSEPH , ALLISON RICK L
IPC分类号： H04L12/58 , H04M3/436 , H04M7/00 , G06F17/60
CPC分类号： H04M3/436 , G06Q30/0281 , H04L51/12 , H04M7/006
摘要： Disclosed is a communication system that notifies a calling party (112) that no further call attempts should be made to a called party (250) and taht automatically registers a complaint with a calling party complaint registration server (242). The calling party complaint registration server (242) notifies an enforcement agency (244) of repeated violations by the calling party (112). The called party communication terminal (250) automatically blocks subsequent call or communication attempts from a repeat offending calling party (112) and sends additional complaint registrations to the complaint registration server (242).
摘要翻译：本发明公开了一种通知呼叫方（112）不应向被呼叫方（250）发出进一步呼叫并且自动向主叫方投诉登记服务器（242）登记投诉的通信系统。主叫方投诉登记服务器（242）向主叫方（112）通知执法机构（244）重复违规。被叫方通信终端（250）自动阻止来自重复犯罪主叫方（112）的后续呼叫或通信尝试，并向投诉注册服务器（242）发送额外的投诉注册。

53. 发明申请

WO03077518A2 ROUTING A PHONE CALL 审中-公开
标题翻译：路由电话呼叫
公开(公告)号：WO03077518A2
公开(公告)日：2003-09-18
申请号：PCT/FR0300716
申请日：2003-03-06
申请人： FRANCE TELECOM , BERTIN EMMANUEL , LETOUZEY MICHAEL
发明人： BERTIN EMMANUEL , LETOUZEY MICHAEL
IPC分类号： H04M3/42 , H04M3/436 , H04M3/493 , H04M3/527 , H04M3/53 , H04M3/533 , H04M7/00
CPC分类号： H04M7/003 , H04M3/42059 , H04M3/42093 , H04M3/4211 , H04M3/42153 , H04M3/42161 , H04M3/4217 , H04M3/42365 , H04M3/436 , H04M3/4931 , H04M3/4936 , H04M3/527 , H04M3/5322 , H04M3/53308 , H04M3/53391 , H04M7/006 , H04M2201/40 , H04M2203/2072 , H04M2203/254 , H04M2203/4536 , H04M2207/18 , H04M2242/22
摘要： The invention relates to a method for managing telephone calls, characterised in having a call-routing configuration, provided by a person likely to be called as a function of the state of the call and a telephone call from a caller to a callee, pre-provided with a call routing as previously configured in the case of the callee not being available. The invention further relates to means for carrying out such a method.
摘要翻译：本发明涉及一种用于管理电话呼叫的方法，其特征在于具有呼叫路由配置，由可能被呼叫的人作为呼叫的状态和从呼叫者到被叫者的电话呼叫提供，提供呼叫路由，如以前在被叫方不可用的情况下配置的。本发明还涉及用于执行这种方法的装置。

54. 发明申请

WO03007630A3 METHOD FOR THE CONDITIONAL CREATION OF A VOICE COMMUNICATION VIA A COMMUNICATION NETWORK AND CORRESPONDING COMMUNICATION NETWORK 审中-公开
标题翻译：方法对于条件建立语音连接通过通信网络和通信网络
公开(公告)号：WO03007630A3
公开(公告)日：2003-05-30
申请号：PCT/DE0202150
申请日：2002-06-12
申请人： SIEMENS AG , HOEHNE MATTHIAS , PFNEISL MARTIN
发明人： HOEHNE MATTHIAS , PFNEISL MARTIN
IPC分类号： H04M3/436 , H04M3/533 , H04W4/12 , H04W76/02
CPC分类号： H04W76/027 , H04M3/436 , H04M3/533 , H04M2203/2005 , H04M2207/18 , H04W4/12 , H04W4/16
摘要： After a calling subscriber station triggers the creation of a voice communication to a called subscriber station, a condition for the creation of the communication is checked in a switching unit of the communication network. An input is required in the calling subscriber station in order to check the condition, and if the condition is met, a voice communication to the called subscriber station is created.
摘要翻译：由主叫用户站触发与被叫用户站的语音连接的结构之后，检查用于建立连接的条件是在所述通信网络的一个交换单元进行与在主叫用户站的输入是必要的验证，并且当条件的语音连接到被叫用户站构成。

55. 发明申请

WO0228079A3 USER CONFIGURABLE SYSTEM FOR HANDLING INCOMING CALLS TO USERS HAVING MULTIPLE DESTINATIONS ADRESSES 审中-公开
标题翻译：用户可配置系统，用于处理收到多个目的地用户的呼叫
公开(公告)号：WO0228079A3
公开(公告)日：2003-05-22
申请号：PCT/US0142378
申请日：2001-09-28
申请人： ACCESSLINE COMM CORP , WIDGER IAN , FISCHER MICHAEL B , SHER MARK H , CHRISTIANSEN DOUGLAS J
发明人： WIDGER IAN , FISCHER MICHAEL B , SHER MARK H , CHRISTIANSEN DOUGLAS J
IPC分类号： H04M3/22 , H04M3/436 , H04M7/00 , H04M3/42
CPC分类号： H04M3/436 , H04M3/2218 , H04M3/42042 , H04M3/42059 , H04M3/53308 , H04M7/0021 , H04M7/0033 , H04M2201/38 , H04M2201/42 , H04M2242/22
摘要： People receive large numbers of communications daily. The communications include multiple mediums, for example voice calls, emails and facsimiles (faxes). Most individuals now have multiple "destinations" for communications within each medium. For example, an individual may have three telephone numbers, three email accounts, and two fax numbers. Communication modes and devices are proliferating. The convenience and utility that was originally intended to result from this communication capability is in danger of being overcome by the complexity of managing this same capability. Voice communication alone can become very complicated. A system and method is described for managing communications, including telephone calls, to a user. In one embodiment, the user configures a telephone services provider system (TSPS) to handle incoming calls based upon information stored in a contact management software database. The user may provide a handling code in part of an unused data field in the standard contact management software database. The TSPS interfaces with the contact management software using open application programming interfaces (APIs). The user views and manages communications, including incoming calls, caller contact information, and call histories from a user interface. In one embodiment, the user interface is the standard contact management software interface.
摘要翻译：人们每天都会收到大量的通讯。通信包括多种媒体，例如语音呼叫，电子邮件和传真（传真）。大多数人现在有多个“目的地”用于每个媒体内的通信。例如，个人可能有三个电话号码，三个电子邮件帐户和两个传真号码。通信模式和设备正在增长。最初由该通信能力产生的便利性和实用性有可能被管理同样能力的复杂性所克服。单纯的语音通信变得非常复杂。描述了用于管理包括电话呼叫在内的通信给用户的系统和方法。在一个实施例中，用户根据存储在联系人管理软件数据库中的信息配置电话服务提供商系统（TSPS）来处理来话呼叫。用户可以在标准联系人管理软件数据库中的未使用的数据字段的一部分中提供处理代码。 TSPS使用开放的应用程序编程接口（API）与联系人管理软件进行接口。用户从用户界面查看和管理通信，包括来电，来电者联系信息和呼叫历史。在一个实施例中，用户界面是标准联系人管理软件界面。

56. 发明申请

WO02079936A3 SYSTEM AND METHOD FOR PRIORITIZING CUSTOMER INQUIRIES 审中-公开
标题翻译：用于优化客户查询的系统和方法
公开(公告)号：WO02079936A3
公开(公告)日：2003-04-17
申请号：PCT/US0209570
申请日：2002-03-29
申请人： CAPITAL ONE FINANCIAL CORP , TUMULTY WILLIAM J , THORNTON TERRY WAYNE
发明人： TUMULTY WILLIAM J , THORNTON TERRY WAYNE
IPC分类号： G06Q10/06 , G06Q30/02 , G06Q30/06 , H04M3/436 , H04M3/523 , G06F17/60
CPC分类号： G06Q30/06 , G06Q10/0637 , G06Q30/0207 , G06Q30/0623 , H04M3/42068 , H04M3/436 , H04M3/523
摘要： A system and method is provided for prioritizing calls. The disclosed system and method involve receiving an inquiry from a customer (S.10). The customer is prompted to input an identification number. If the customer inputs the identification number then customer information associated with that identification number (S.50) is retrieved, and a customer prioritization score is computed based on the customer information (S.60). If the customer fails to input the identification number or no identification number is requested, the customer is prompted to respond to queries and a customer prioritization score is computed based on the customer responses. Based on the computed customer prioritization score, the customer inquiry is prioritized.
摘要翻译：提供了一种用于优先调用呼叫的系统和方法。所公开的系统和方法涉及从客户接收询问（S.10）。提示客户输入识别号码。如果客户输入标识号，则检索与该识别号码（S.50）相关联的客户信息，并且基于顾客信息来计算客户优先级得分（S.60）。如果客户未能输入识别号码或者不要求识别号码，则提示客户对查询进行响应，并根据客户响应计算客户优先级分数。根据计算出的客户优先级分数，客户查询优先。

57. 发明申请

WO02103486A3 APPARATUS, SYSTEMS AND METHODS FOR MANAGING INCOMING AND OUTGOING COMMUNICATION 审中-公开
标题翻译：用于管理入境和出境通信的装置，系统和方法
公开(公告)号：WO02103486A3
公开(公告)日：2003-04-03
申请号：PCT/US0219304
申请日：2002-06-18
申请人： CRANDELL JEFFREY L , WHARTON BRIAN K
发明人： CRANDELL JEFFREY L , WHARTON BRIAN K
IPC分类号： H04L12/58 , H04M3/42 , H04M3/432 , H04M3/436 , H04M3/48 , H04M3/527 , H04M3/53 , H04M3/533 , H04M3/56 , H04M7/00 , H04M15/00 , H04M15/08 , G06F12/00 , H04L12/66 , H04M1/64 , H04M11/00
CPC分类号： H04M15/08 , H04L51/04 , H04L51/12 , H04M3/42008 , H04M3/4211 , H04M3/42127 , H04M3/42153 , H04M3/432 , H04M3/436 , H04M3/48 , H04M3/527 , H04M3/5307 , H04M3/533 , H04M3/56 , H04M3/563 , H04M3/565 , H04M3/567 , H04M7/0012 , H04M7/003 , H04M7/0033 , H04M7/0045 , H04M7/0048 , H04M7/0054 , H04M7/128 , H04M15/00 , H04M15/51 , H04M15/68 , H04M15/705 , H04M15/72 , H04M15/745 , H04M2201/50 , H04M2201/52 , H04M2203/2072 , H04M2203/4509 , H04M2203/4536 , H04M2203/5063 , H04M2203/652 , H04M2215/0108 , H04M2215/0168 , H04M2215/0196 , H04M2215/54 , H04M2215/62 , H04M2215/7009 , H04M2215/7036
摘要： The present invention provides apparatus, systems and methods for managing incoming and outgoing communications for various communications methods. The invention provides control over inbound communications including definition of if, when, and who may communicate with a recipient. The invention also supports concealed identification communication in that no actual addresses, phone numbers, or other addressing IDs are required to be exchanged by the communication initiator and recipient. The invention also provides the capability to initiate immediate, delayed, scheduled, or recurring outbound communications. As depicted in FIG. 1, if the database (45) contains call management settings for a call recipient, the application logic (40) will evaluate the rules to determine if a particular caller is authorized to connect with the call recipient at the current time and date. If the caller is authorized by the recipient to connect to the recipient phone number, and is furthermore authorized to do so for the current time and date, the application logic (40) will connect the call utilizing the public telephone switch (50). The computer (1) passes the caller and call recipient phone numbers as stored in the database (45) to the telephone switch (50) using an application programming interface ("API") appropriate to the service provider or telephone switch manufacturer. The exemplary embodiment of the invention utilizes an API provided by a telephone service provider as an interface to its switching infrastructure (50). The API captures both caller and recipient telephone numbers along with other variables useful for call setup and tracking. The telephone service provider then connects both parties' telephones (55), (60) to a phone call by dialing both numbers and connecting the call upon the parties' answer.
摘要翻译：本发明提供了用于管理用于各种通信方法的进入和离开通信的装置，系统和方法。本发明提供对入站通信的控制，包括是否定义，何时以及谁可以与接收者通信。本发明还支持隐藏的识别通信，因为通信发起者和接收者不需要交换实际的地址，电话号码或其他寻址ID。本发明还提供了发起即时，延迟，计划或重复出站通信的能力。如图1所示。如图1所示，如果数据库（45）包含呼叫接收者的呼叫管理设置，则应用逻辑（40）将评估规则以确定特定呼叫者是否被授权在当前时间和日期与呼叫接收者连接。如果呼叫者被接收方授权连接到接收者电话号码，并且当前时间和日期进一步授权这样做，则应用逻辑（40）将使用公共电话交换机（50）连接呼叫。计算机（1）使用适用于服务提供商或电话交换机制造商的应用编程接口（“API”）将呼叫者传送给存储在数据库（45）中的接收方电话号码，以呼叫电话交换机（50）。本发明的示例性实施例利用由电话服务提供商提供的API作为其交换基础设施（50）的接口。 API捕获呼叫者和接收者电话号码以及用于呼叫建立和跟踪的其他变量。然后，电话服务提供商通过拨打两个号码并且在各方的答复上连接呼叫来将双方的电话（55），（60）连接到电话呼叫。

58. 发明申请

WO02056568A3 METHOD AND SYSTEM FOR SCREENING AND CONTROL OF TELEPHONE CALLS WHILE USING A PACKET-SWITCHED DATA NETWORK 审中-公开
标题翻译：使用分组交换数据网络进行电话呼叫筛选和控制的方法和系统
公开(公告)号：WO02056568A3
公开(公告)日：2003-03-27
申请号：PCT/US0150911
申请日：2001-11-09
申请人： SBC TECHN RES INC , HUANG ALEXANDER LISHENG
发明人： HUANG ALEXANDER LISHENG
IPC分类号： H04M1/253 , H04M1/65 , H04M1/663 , H04M3/428 , H04M3/436 , H04M7/00 , H04L12/66
CPC分类号： H04M1/663 , H04M1/2535 , H04M1/6505 , H04M3/428 , H04M3/436 , H04M7/0033 , H04M7/0036 , H04M7/1235 , H04M7/125 , H04M7/126 , H04M2207/12
摘要： A Call alerting a control system (101) is provided in a communication environment to allow an Internet user approximately real-time monitoring of information about an incoming call from a calling party while maintaining a connection with the Internet (104). The monitored information can include the calling party's name and telephone number. The system can allow the user to reroute, answer or otherwise treat the incoming call while, at the user's discretion, either maintaining or disconnecting a connection to the Internet.
摘要翻译：在通信环境中提供呼叫控制系统（101）的呼叫，以允许因特网用户在维护与因特网（104）的连接的同时，大致实时地监视来自主叫方的来话呼叫的信息。受监视的信息可以包括主叫方的姓名和电话号码。该系统可以允许用户重新路由，应答或以其他方式对待来电，同时由用户自行决定维护或断开与因特网的连接。

59. 发明申请

WO02075605A9 XML BASED TRANSACTION DETAIL RECORDS 审中-公开
标题翻译：基于XML的交易详细记录
公开(公告)号：WO02075605A9
公开(公告)日：2003-01-23
申请号：PCT/US0208578
申请日：2002-03-20
申请人： WORLDCOM INC
发明人： GALLANT JOHN K , MCMURRY KATHLEEN A , PIZZIMENTI JOSEPH W
IPC分类号： H04L12/14 , H04L12/24 , H04L12/56 , H04L29/06 , H04L29/08 , H04L29/12 , H04M3/00 , H04M3/22 , H04M3/42 , H04M3/436 , H04M3/46 , H04M7/00 , H04M15/00 , H04Q3/00 , H04W12/12 , G06F17/30 , G06F17/00
CPC分类号： H04W4/02 , H04L12/14 , H04L12/1403 , H04L12/1446 , H04L29/06 , H04L29/06027 , H04L29/12094 , H04L29/1216 , H04L41/00 , H04L47/10 , H04L47/125 , H04L47/2408 , H04L47/2433 , H04L47/2441 , H04L61/1523 , H04L61/1529 , H04L61/157 , H04L65/1006 , H04L65/103 , H04L65/104 , H04L65/1043 , H04L65/1069 , H04L65/1096 , H04L65/4084 , H04L65/602 , H04L67/06 , H04L67/14 , H04L67/16 , H04L67/18 , H04L67/2819 , H04L67/303 , H04L67/306 , H04L67/34 , H04L69/08 , H04L69/329 , H04M3/2218 , H04M7/006 , H04M15/00 , H04M15/43 , H04M15/44 , H04M15/47 , H04M15/49 , H04M15/51 , H04M15/52 , H04M15/53 , H04M15/55 , H04M15/56 , H04M15/58 , H04M15/63 , H04M15/745 , H04M15/8292 , H04M2215/0104 , H04M2215/0108 , H04M2215/0148 , H04M2215/0168 , H04M2215/0172 , H04M2215/0176 , H04M2215/0188 , H04M2215/202 , H04M2215/2046 , H04M2215/22 , H04M2215/44 , H04M2215/46 , H04M2215/54 , H04Q3/0029 , Y10S707/922 , Y10S707/944
摘要： The present invention is directed to a method for managing transactions in a telecommunications network. The method includes creating an XML transaction detail file. At least one transaction detail record is stored in the XML transaction detail file in response to a telecommunications transaction. The at least one transaction detail record includes transaction data corresponding to the telecommunications transaction.
摘要翻译：本发明涉及用于管理电信网络中的交易的方法。该方法包括创建一个XML事务详细文件。响应于电信交易，至少一个事务详细记录存储在XML事务详细信息文件中。所述至少一个交易详细记录包括对应于所述电信交易的交易数据。

60. 发明申请

WO0161978A9 CALL SCREENING THAT PROMPTS CALLER FOR AN ACCESS CODE 审中-公开
标题翻译：呼叫筛选，提示呼叫者访问代码
公开(公告)号：WO0161978A9
公开(公告)日：2002-10-24
申请号：PCT/US0104775
申请日：2001-02-15
申请人： BELLSOUTH INTELLECT PTY CORP , GILBERT QUENTON LANNY
发明人： GILBERT QUENTON LANNY
IPC分类号： H04M3/436 , H04Q3/00
CPC分类号： H04M3/436
摘要： A "do not disturb" (DND) telephone subscriber feature is provided that prompts a caller for an access code, such as a personal identification number (PIN), and based on the caller's inputted response, determines whether to complete the call to a subscriber. If the caller enters a valid code, then the call is placed to the subscriber's phone. Otherwise, the system hangs up, or alternately, sends the caller to a voice messaging system so that the caller can leave a voice message for the subscriber.
摘要翻译：提供“请勿打扰”（DND）电话用户功能，其提供呼叫者诸如个人识别号码（PIN）之类的接入码，并且基于呼叫者输入的响应，确定是否完成对用户的呼叫。如果主叫方输入有效的代码，则该呼叫将被置于该用户的电话上。否则，系统挂断，或者交替地将呼叫者发送到语音消息系统，以便呼叫者可以为订户留下语音消息。

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