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1. 发明申请

WO2016014339A1 SYSTEMS AND METHODS FOR COMMUNICATION HISTORY RECONCILIATION AMONGST LINKED DEVICES 审中-公开
标题翻译：用于连接设备的通信历史重新配置的系统和方法
公开(公告)号：WO2016014339A1
公开(公告)日：2016-01-28
申请号：PCT/US2015/040757
申请日：2015-07-16
申请人： VONAGE NETWORK LLC
发明人： LENO, Brian Grady , EFRATI, Tzahi , MEGHANI, Jaya
IPC分类号： H04M3/42 , H04M3/48
CPC分类号： H04W8/18 , H04L65/1006 , H04M3/2218 , H04M3/42102 , H04M3/42263 , H04M3/465 , H04M2203/551 , H04W4/16
摘要： Methods and systems for communication history reconciliation amongst linked devices are provided herein. In some embodiments, a method for communication history reconciliation amongst linked devices may include receiving an incoming communication request directed to a communication identifier associated with a user account, transmitting the communication request to at least a first device and a second device associated with the user account, receiving, responsive to the communication request, a message from the first device indicating that the first device has accepted the communication request to establish a call, and transmitting, to the second device, an indication that the communication request was accepted by the first device.
摘要翻译：本文提供了链接设备之间的通信历史对帐的方法和系统。在一些实施例中，用于在链接的设备之间进行通信历史协调的方法可以包括接收针对与用户帐户相关联的通信标识符的传入通信请求，将通信请求发送到至少第一设备和与用户帐户相关联的第二设备响应于所述通信请求，从所述第一设备接收指示所述第一设备已经接受建立呼叫的所述通信请求的消息，以及向所述第二设备发送所述通信请求被所述第一设备接受的指示。

2. 发明申请

WO2013184286A1 AUTOMATED VOICE CONNECTION TO A BEST - DETERMINED TARGET BY SKILL BASED ROUTING 审中-公开
标题翻译：自动语音连接到基于技术的路由的最佳确定的目标
公开(公告)号：WO2013184286A1
公开(公告)日：2013-12-12
申请号：PCT/US2013/040600
申请日：2013-05-10
申请人： SYMBOL TECHNOLOGIES, INC.
发明人： CLAYTON, Mark , SPIRO, Lexie
IPC分类号： H04M3/493 , H04M3/48 , H04M3/42 , H04M3/523
CPC分类号： H04M3/42374 , H04M3/42187 , H04M3/42348 , H04M3/48 , H04M3/4935 , H04M3/5233
摘要： Directory service implemented by an apparatus and method for initiating a voice communication to a best-determined target includes associating a plurality of workers in a worker list with a skills profile for each worker (Skill based routing). Upon receiving an assistance request for a task, the worker list can be searched automatically for target contacts having the skill profile best-matching the assistance request. Further search criteria can be compared between the task and the matched target contacts to facilitate the proper selection of the best-matched target contacts. Ranking of results based not only on skill matching, but also on availability, location, history of contacts, etc. Availability is assessed with presence monitoring and with a comparison of the priority of the requester's task or hierarchical position with those of the requested party. Upon a match, a voice communication is automatically initiated between the requestor to the best-determined target contact. If no matched contact is currently available, the presence system monitors the availability of the contact (e. g., Call Completion on Busy Subscriber).
摘要翻译：通过用于发起对最佳确定目标的语音通信的装置和方法实现的目录服务包括将工作者列表中的多个工作人员与每个工作人员的技能概况相关联（基于技能的路由）。在接收到任务的协助请求后，可以自动搜索工作人员列表，使具有与辅助请求最匹配的技能特征的目标联系人。可以在任务和匹配的目标联系人之间比较进一步的搜索标准，以便正确选择最佳匹配的目标联系人。结果的排名不仅基于技能匹配，而且还包括可用性，位置，联系人历史等。可用性通过在线监控进行评估，并将请求者任务或分级位置的优先级与被请求方的优先级进行比较。在匹配时，在请求者之间自动启动语音通信到最佳确定的目标联系人。如果当前没有匹配的联系人可用，则存在系统监视联系人的可用性（例如，忙用户上的呼叫完成）。

3. 发明申请

WO2013003035A1 A METHOD AND COMMUNICATION DEVICE FOR DETERMINING A CALLBACK TIME 审中-公开
标题翻译：一种用于确定回叫时间的方法和通信装置
公开(公告)号：WO2013003035A1
公开(公告)日：2013-01-03
申请号：PCT/US2012/042128
申请日：2012-06-13
申请人： MOTOROLA MOBILITY LLC , DESHPANDE, Gauri, Shrikant , RAGHAVAN, Krishnan
发明人： DESHPANDE, Gauri, Shrikant , RAGHAVAN, Krishnan
IPC分类号： H04M3/48
CPC分类号： H04M3/48 , H04M3/432
摘要： A method for determining a callback time for a third mobile phone when the first mobile phone (102) is engaged in a first call with a second mobile phone (104). The method includes detecting a second call from the third mobile phone (106)while the first mobile phone is engaged in the first call with the second mobile phone (304). Next, the method generates the callback time for the third mobile phone based upon at least one of a first context information associated with the first mobile phone or a second context information associated with the second mobile phone (308) or the called party can reject the call manually and give a callback time (418, 524). This callback time is then transmitted to the third mobile phone while the first mobile phone remains engaged on the first call with the second mobile phone (310).
摘要翻译：一种当第一移动电话（102）与第二移动电话（104）进行第一呼叫时确定第三移动电话的回叫时间的方法。该方法包括当第一移动电话与第二移动电话（304）接合第一呼叫时，从第三移动电话（106）检测第二呼叫。接下来，该方法基于与第一移动电话相关联的第一上下文信息或与第二移动电话（308）相关联的第二上下文信息中的至少一个生成第三移动电话的回叫时间，或者被叫方可以拒绝呼叫手动并提供回呼时间（418,524）。然后当第一移动电话与第二移动电话（310）保持第一呼叫时，该回叫时间被发送到第三移动电话。

4. 发明申请

WO2012049556A3 ENHANCED MISSED CALL NOTIFICATION 审中-公开
标题翻译：增强的通话失败
公开(公告)号：WO2012049556A3
公开(公告)日：2012-06-14
申请号：PCT/IB2011002393
申请日：2011-10-12
申请人： ADAFFIX GMBH , DREIER-POEPPERL CLAUDIA , SCHRODER MATHIAS O , LISEK JOHN G
发明人： DREIER-POEPPERL CLAUDIA , SCHRODER MATHIAS O , LISEK JOHN G
IPC分类号： H04M3/42 , G06F17/30 , H04L29/08 , H04M3/48 , H04W4/14
CPC分类号： H04M3/48 , H04L67/02 , H04M3/42076 , H04M2203/651 , H04W4/12 , H04W4/14
摘要： An enhanced missed call notification system and method is disclosed which generates enhanced missed call notification messages, which may be transmitted by the cellular carrier, e.g. the carrier associated with the calling device, the called device, or both, to the user's cellular device using, for example, the SMS notification system, in which the notification message is augmented with additional information relating to the caller derived from sources which, for example, may provide more accurate information about the calling party or other information about the calling party, which may be more useful to the called party. In particular, the disclosed system and method detects that a user has missed a call, independent of the called device's ability to receive a call, identifies the caller, accesses one or more carrier-independent databases of information for additional information about the caller and generates an enhanced missed call notification message which includes the additional and/or more accurate information, or a reference thereto, and which is subsequently provided to the carrier for delivery to the user's cellular/mobile device using, for example, the SMS notification service.
摘要翻译：公开了一种增强的未接呼叫通知系统和方法，其生成增强的未接来电通知消息，其可由蜂窝载波传输，例如，与呼叫设备，被叫设备或两者相关联的运营商使用例如SMS通知系统向用户的蜂窝设备发送，其中通知消息被增加，与来自源的源相关的附加信息，例如，可以提供关于主叫方或关于主叫方的其他信息的更准确的信息，这可能对被叫方更有用。特别地，所公开的系统和方法检测到用户已经错过了呼叫，独立于被叫设备接收呼叫的能力，识别呼叫者，访问一个或多个与运营商无关的信息数据库，以获取有关呼叫者的附加信息，并产生增强的未接来电通知消息，其包括附加和/或更准确的信息或其参考，并且随后将其提供给运营商以使用例如SMS通知服务传送到用户的蜂窝/移动设备。

5. 发明申请

WO2008090556A1 NETWORKED PROVISION OF MOBILE TELEPHONE APPLICATION DATA 审中-公开
标题翻译：移动电话应用数据的网络化规定
公开(公告)号：WO2008090556A1
公开(公告)日：2008-07-31
申请号：PCT/IL2008/000106
申请日：2008-01-23
申请人： STARHOME GMBH , WOLFMAN, Shlomo , BIRAN, Ory
发明人： WOLFMAN, Shlomo , BIRAN, Ory
IPC分类号： H04Q7/38 , H04Q7/32 , H04M3/48 , H04M3/493 , H04M1/725
CPC分类号： H04M1/274516 , H04M1/274558 , H04M3/2218 , H04M3/42 , H04M3/4931 , H04M3/5322 , H04M2203/554 , H04M2207/18 , H04W8/18
摘要： A network based host (10) comprising an agent (12) for mobile telephones (14), the agent being associated with a mobile telephone user, the agent (12) comprising: mobile telephone application data (16); and an interface (20) to make the application data (16) available over the network to devices of the mobile telephone user and to provide the data for telephony operations by a remotely connecting mobile telephony device (14) of the mobile telephone user.
摘要翻译：一种基于网络的主机（10），包括用于移动电话（14）的代理（12），所述代理与移动电话用户相关联，所述代理（12）包括：移动电话应用数据（16）; 以及用于通过网络将应用数据（16）提供给移动电话用户的设备并且通过移动电话用户的远程连接的移动电话设备（14）提供用于电话操作的数据的接口（20）。

6. 发明申请

WO2006104984A3 NOTIFY ME SERVICE IN WIRELESS NETWORKS 审中-公开
公开(公告)号：WO2006104984A3
公开(公告)日：2006-10-05
申请号：PCT/US2006/011039
申请日：2006-03-28
申请人： LUCENT TECHNOLOGIES INC.
发明人： SHARMA, Alok
IPC分类号： H04Q7/38 , H04M3/48
摘要： A wireless network (100) that provides notify me service for calls directed to called stations not currently registered on a network. A wireless network includes a network interface (108) that serves a call from a calling station (102), and a called station network (111) that serves a called station (116). The calling station initiates a call to the called station through the network interface to the called station network. The called station network determines that the called station is not currently registered on the network. Responsive to the called station not being registered, the network interface receives a notify me dialing instruction from the calling station and transmits a notify me dialing indicator to the called station network. The called station network determines when the called station registers, and transmits an indication for receipt by the calling station that the called station is registered.

7. 发明申请

WO2004032472A1 VERZÖGERTE ANNAHME VON EINGEHENDEN ANRUFEN 审中-公开
标题翻译：来电延迟验收
公开(公告)号：WO2004032472A1
公开(公告)日：2004-04-15
申请号：PCT/DE2003/003216
申请日：2003-09-26
申请人： SIEMENS AKTIENGESELLSCHAFT , HÜBLER, Henry
发明人： HÜBLER, Henry
IPC分类号： H04M3/48
CPC分类号： H04M15/08 , H04M3/42195 , H04M3/436 , H04M3/48 , H04M7/006 , H04M2203/651 , H04M2203/652 , H04M2215/62
摘要： Die Erfindung bezieht sich auf ein Verfahren in Form eines Dienstmerkmals in einem Telekommunikationsnetz. Es eignet sich besonders für einen Einsatz in einem Telekommunikations-netz, das webbasierte Anrufe ermöglicht. Insbesondere kann es sich bei den entsprechenden Endgeräten um PCs handeln. Ruft (15) ein Teilnehmer A (11) einen Teilnehmer B (12) an, der nicht erreichbar ist, so hat erfindungsgemäß der Teilnehmer A (11) die Möglichkeit, eine Notiz (16) für Teilnehmer B (12) zu hinterlassen, mit der Teilnehmer B (12) darüber informiert wird, dass er, Teilnehmer B (12) die Möglichkeit einer ²verspäteten Rufannahme² hat. Dies bedeutet, dass der Teilnehmer B (12) von seinem Teilnehmerendgerät B aus einen erneuten Anruf (18) von A nach B initiieren (17) kann. Die Kosten für diesen Anruf fallen dabei für den Teilnehmer A an.
摘要翻译：本发明涉及在电信网络中的补充业务的形式的方法。它特别适合用于在电信网络，使基于Web的呼叫使用。特别地，它可以是在各自的终端PC上。呼叫（15）的订户A（11）的订户B（12），谁是不可用的，所以具有用于订户B（12）的说明（16）的可能性根据本发明的用户A（11）离开，与订户将被告知B（12），它，订户B（12）具有²verspätetenRufannahme²的可能性。这意味着，从来自A的新的呼叫（18）的他的用户终端B中的订户B（12）到B到开始（17）。本次通话的费用是在这种情况下为用户A.

8. 发明申请

WO0245394A3 TELEPHONE CALL MONITORING SYSTEM 审中-公开
标题翻译：电话呼叫监控系统
公开(公告)号：WO0245394A3
公开(公告)日：2003-03-13
申请号：PCT/GB0105314
申请日：2001-11-30
申请人： CARE MONITORING 2000 LTD , LONGMAN PETER GEORGE , JACKSON CHRISTIAN MORAY
发明人： LONGMAN PETER GEORGE , JACKSON CHRISTIAN MORAY
IPC分类号： H04M3/42 , H04M3/436 , H04M3/48
CPC分类号： H04M3/42195 , G06Q10/0631 , H04M3/42042 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M2203/2016 , H04M2203/2072 , H04M2242/22 , Y10S379/913
摘要： The invention concerns a monitoring system for monitoring incoming telephone calls routed through a call transference system, the system comprising an electronic processor and an associated database, the system being adapted to detect the originating number of the caller and the called number to which the incoming call was made before being transferred, to automatically generate a return call to any incoming call the originating and called numbers of which have been identified without answering the incoming call, and to store the time and date of an incoming call the number of which has been identified and data representing the number to which the incoming call was made.
摘要翻译：本发明涉及一种用于监视通过呼叫转移系统路由的进入电话呼叫的监视系统，该系统包括电子处理器和相关联的数据库，该系统适于检测主叫方的发起号码和来电呼叫号码在被转移之前被做出，以便自动地生成对已经被识别的发起和被叫号码而不应答来电的任何来话呼叫的返回呼叫，并且存储已被识别的号码的来电的时间和日期以及表示进入呼叫的号码的数据。

9. 发明申请

WO0249332A3 SYSTEMS AND METHODS FOR PER USE NO-ANSWER REDIAL 审中-公开
标题翻译：使用无应答重复的系统和方法
公开(公告)号：WO0249332A3
公开(公告)日：2003-01-23
申请号：PCT/US0130211
申请日：2001-09-27
申请人： BELLSOUTH INTELLECT PTY CORP , CONTRACTOR SUNIL
发明人： CONTRACTOR SUNIL
IPC分类号： H04M3/424 , H04M3/436 , H04M3/48
CPC分类号： H04M3/424 , H04M3/42102 , H04M3/436 , H04M2207/12 , H04M2207/18 , H04M2242/22
摘要： A calling party dials a called party, a no-answer status is received, and the called number is automatically redialed at intervals until receiving an answer status or reaching a maximum limit. Prompting a user for redial options may be included. A called party may be requested to select connection before the call is connected to the calling party.
摘要翻译：主叫方拨打被叫方，收到无应答状态，并且自动重拨被叫号码，直到收到应答状态或达到最大限制。可能会提示用户进行重拨选项。可以请求被叫方在呼叫连接到呼叫方之前选择连接。

10. 发明申请

WO0145368A3 AGGREGATES IN A PRESENCE MANAGEMENT SYSTEM 审中-公开
标题翻译：在现状管理系统中的积累
公开(公告)号：WO0145368A3
公开(公告)日：2002-05-10
申请号：PCT/GB0004518
申请日：2000-11-27
申请人： NORTEL NETWORKS LTD , DAVIES ELWYN B , HARKER ANDREW NEWTON , STRINGER DAVID ROBERT , PARSONS ERIC W , ARMSTRONG STEVEN M
发明人： DAVIES ELWYN B , HARKER ANDREW NEWTON , STRINGER DAVID ROBERT , PARSONS ERIC W , ARMSTRONG STEVEN M
IPC分类号： H04M3/42 , H04M3/48 , H04M3/56 , H04M11/00 , H04L12/58 , H04L12/18
CPC分类号： H04M3/56 , H04M3/42008 , H04M3/42093 , H04M3/42365 , H04M3/42374 , H04M3/48 , H04M2203/2066 , H04M2203/4536
摘要： A presence management system is described whereby connections between watching parties and watched parties in a multiple access communications network are managed. When the presence management system receives a contact request from a watching party it determines whether the required watched party is available for contact. The system then provides information about this to the watching party who made the request. The presence management system chooses the best mode of communication (e.g. email or fax) taking into account the watched parties preferences and details about the facilities available to the watching party. If, the presence management system informs the watching party that the watched party is unavailable, the watching party is able to set up a monitor. In determining whether the required watched party is available for contact, the presence management system uses stored information about the watched party, information about the required connection (e.g. size and type) and also rules. In addition, information about events from the multiple access networks are used e.g. geographical location of watched party mobile phones. Advantageously, watched parties or watching parties are may be groups or aggregates of individuals. Aggregates are treated in the same way as individual watched parties or watching parties. For example, a group of individuals with a common interest may form in order that these watching parties are all informed of a change in the state of one or more watched parties which is relevant to them.
摘要翻译：描述存在管理系统，其中管理多址通信网络中观看方和观看方之间的连接。当存在管理系统从观看方接收到联系请求时，确定所需的被监视方是否可用于联系。然后，系统向发出请求的观看方提供有关信息。存在管理系统选择最佳的通信模式（例如电子邮件或传真），同时考虑观看方的偏好和关于观看方可用的设施的细节。如果存在管理系统通知观看方观看方不可用，则观看方能够建立监视器。在确定所需的监视方是否可用于联系时，存在管理系统使用关于被监视方的存储信息，关于所需连接的信息（例如，大小和类型）以及规则。另外，来自多个接入网络的事件的信息也被使用。观看手机的地理位置。有利地，观看方或观看聚会可以是个人的群体或聚合。聚合物的处理方式与个人观看聚会或观看聚会相同。例如，可能组成一群具有共同利益的个人，以便这些观察方都被告知一个或多个与之相关的被监视方的状态发生变化。

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