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1. 发明授权

US07769592B2 Automatic selection of a disambiguation data field for a speech interface 有权
标题翻译：自动选择语音界面的消歧数据字段
公开(公告)号：US07769592B2
公开(公告)日：2010-08-03
申请号：US10081502
申请日：2002-02-22
申请人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
发明人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
IPC分类号： G10L15/00
CPC分类号： G10L15/26
摘要： A method of disambiguating database search results can include retrieving multiple database entries responsive to a database search. The retrieved database entries can include a plurality of common data fields. The retrieved database entries can be processed according to predetermined speech interface criteria. At least one data field can be selected from the plurality of common data fields for uniquely identifying each retrieved database entry. The data items corresponding to the selected data field for each retrieved database entry can be presented through a speech interface.
摘要翻译：消除数据库搜索结果歧义的方法可以包括响应于数据库搜索检索多个数据库条目。检索的数据库条目可以包括多个公共数据字段。检索的数据库条目可以根据预定的语音接口标准进行处理。可以从多个公共数据字段中选择至少一个数据字段，以唯一地识别每个检索的数据库条目。可以通过语音界面来呈现与每个检索的数据库条目的所选数据字段相对应的数据项。

2. 发明授权

US07117442B1 Efficient presentation of database query results through audio user interfaces 有权
标题翻译：通过音频用户界面高效显示数据库查询结果
公开(公告)号：US07117442B1
公开(公告)日：2006-10-03
申请号：US09775285
申请日：2001-02-01
申请人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
发明人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
IPC分类号： G06F3/00
CPC分类号： G06F17/30991 , G10L15/222
摘要： A system for presenting database query results through an AUI can include a database manager for managing a database query operation on at least one database. The database query operation can produce database query result items. The system further can include a dialog manager for managing the presentation of the database query result items through the AUI concurrently with the database query operation. Notably, the AUI can include a text-to-speech processor for converting the database query result items into audible speech; and, a speech recognition engine for converting speech input into text recognizable by the dialog manager. The AUI further can include a barge-in facility. In one aspect of the invention, the system also can include a queue for storing database query result items from the database query operation; and, a queue manager for managing the insertion and removal of database query items to and from the queue.
摘要翻译：通过AUI呈现数据库查询结果的系统可以包括用于在至少一个数据库上管理数据库查询操作的数据库管理器。数据库查询操作可以产生数据库查询结果项。该系统还可以包括对话管理器，用于通过与数据库查询操作并发地通过AUI来管理数据库查询结果项的呈现。值得注意的是，AUI可以包括用于将数据库查询结果项转换成可听话音的文本到语音处理器; 以及用于将语音输入转换成由对话管理器可识别的文本的语音识别引擎。 AUI还可以包括一个驳船设施。在本发明的一个方面，系统还可以包括用于从数据库查询操作存储数据库查询结果项的队列; 以及用于管理将数据库查询项目插入队列和从队列中删除的队列管理器。

3. 发明授权

US07072837B2 Method for processing initially recognized speech in a speech recognition session 有权
公开(公告)号：US07072837B2
公开(公告)日：2006-07-04
申请号：US09809904
申请日：2001-03-16
申请人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
发明人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
IPC分类号： G10L15/18
CPC分类号： G10L15/19 , G10L15/32
摘要： In a speech recognition session, a method of speech processing utilizing a plurality of grammars can include a series of steps. The method can include spawning a separate thread of execution corresponding to each one of a plurality grammars and allocating a post-processing recognition task to each separate thread of execution. Each post-processing recognition task can produce a possible recognition result using the corresponding grammar. A possible recognition result produced by one of the post-processing recognition tasks can be identified.

4. 发明授权

US06658386B2 Dynamically adjusting speech menu presentation style 有权
标题翻译：动态调整语音菜单演示风格
公开(公告)号：US06658386B2
公开(公告)日：2003-12-02
申请号：US09735693
申请日：2000-12-12
申请人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
发明人： Kimberlee A. Kemble , James R. Lewis , Vanessa V. Michelini , Margarita Zabolotskaya
IPC分类号： G01L2100
CPC分类号： G10L15/22
摘要： A method for adjusting a speech menu interface in a speech recognition system. The method can include a series of steps which can include identifying one or more menu items from a data structure in memory for presentation using the speech menu interface. The step of retrieving the one or more menu items from the data structure can be included. Also, the step of reading at least one attribute corresponding to the one or more menu items with menu item criteria can be included. Based on the comparing step, the method can include selecting a presentation style for presentation of the one or more menu items using the speech menu interface.
摘要翻译：一种用于在语音识别系统中调整语音菜单界面的方法。该方法可以包括一系列步骤，其可以包括从存储器中的数据结构中识别一个或多个菜单项，以使用语音菜单界面呈现。可以包括从数据结构检索一个或多个菜单项的步骤。此外，可以包括读取与具有菜单项标准的一个或多个菜单项相对应的至少一个属性的步骤。基于比较步骤，该方法可以包括使用语音菜单界面选择用于呈现一个或多个菜单项的呈现风格。

5. 发明申请

US20120209613A1 METHOD AND ARRANGEMENT FOR MANAGING GRAMMAR OPTIONS IN A GRAPHICAL CALLFLOW BUILDER 有权
标题翻译：用于管理图形呼叫建筑物中的灰度选项的方法和布置
公开(公告)号：US20120209613A1
公开(公告)日：2012-08-16
申请号：US13344193
申请日：2012-01-05
申请人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini
发明人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini
IPC分类号： G10L11/00
CPC分类号： G10L2015/228
摘要： A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.
摘要翻译：语音识别应用程序调用流程中的方法（10）可以包括以下步骤：将单个选项和预先构建的语法分配给相同的提示，将（15）个别选项视为预先构建的有效输出如果个人选项是预先构建的语法中的识别短语（12）或注释（13）的潜在有效匹配，则将语法（14）作为独立语法从预先构建的语法处理（14），如果单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。

6. 发明授权

US08102987B2 Adjusting music length to expected waiting time while caller is on hold 失效
标题翻译：调用者处于暂停状态时，将音乐长度调整为预期的等待时间
公开(公告)号：US08102987B2
公开(公告)日：2012-01-24
申请号：US12253164
申请日：2008-10-16
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译：一种在呼叫者处于保持期间将音乐长度调整到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。

7. 发明授权

US08799001B2 Method and system for defining standard catch styles for speech application code generation 有权
标题翻译：用于定义语音应用程序代码生成的标准捕获样式的方法和系统
公开(公告)号：US08799001B2
公开(公告)日：2014-08-05
申请号：US10715316
申请日：2003-11-17
申请人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini , Sibyl C. Sullivan
发明人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini , Sibyl C. Sullivan
IPC分类号： G10L15/22
CPC分类号： G10L13/027
摘要： A method and system for defining standard catch styles used in generating speech application code for managing catch events, in which a style-selection menu that allows for selection of one or more catch styles is presented. Each catch style represents a system response to a catch event. A catch style can be selected from the style-selection menu. For each selected catch style, the system can prepare a response for each catch event. If the selected catch style requires playing a new audio message in response to a particular catch event, a contextual message can be entered in one or more text fields. The contextual message entered in each text field corresponds to the new audio message that will be played in response to the particular catch event. In certain catch styles, the entered contextual message is different for each catch event, while in other catch styles, the entered contextual message is the same for each catch event. Finally, if the selected catch style does not require playing of a new audio message in response to a particular catch event, the system can replay the system prompt.
摘要翻译：一种用于定义用于生成用于管理捕捉事件的语音应用程序代码的标准捕获样式的方法和系统，其中呈现允许选择一个或多个捕捉样式的样式选择菜单。每个catch样式表示对catch事件的系统响应。可以从样式选择菜单中选择捕捉样式。对于每个选定的捕捉样式，系统可以为每个捕获事件准备响应。如果选择的捕捉样式需要响应于特定的捕获事件播放新的音频消息，则可以在一个或多个文本字段中输入上下文消息。在每个文本字段中输入的上下文消息对应于将响应于特定捕获事件而播放的新的音频消息。在某些catch样式中，输入的上下文消息对于每个catch事件是不同的，而在其他catch样式中，输入的上下文消息对于每个catch事件是相同的。最后，如果所选抓取样式不需要播放响应于特定捕获事件的新音频消息，则系统可以重播系统提示。

8. 发明授权

US07885816B2 Efficient presentation of correction options in a speech interface based upon user selection probability 有权
标题翻译：基于用户选择概率在语音界面中有效地呈现校正选项
公开(公告)号：US07885816B2
公开(公告)日：2011-02-08
申请号：US10730662
申请日：2003-12-08
申请人： Brent L. Davis , J. Scott Gee , James R. Lewis , Vanessa V. Michelini , Melanie D. Polkosky
发明人： Brent L. Davis , J. Scott Gee , James R. Lewis , Vanessa V. Michelini , Melanie D. Polkosky
IPC分类号： G10L21/00 , G10L15/00 , G06F3/16
CPC分类号： G06Q10/10
摘要： A method, a system, and an apparatus for efficiently presenting correction options. The present invention is capable of analyzing user voice commands and sorting multiple input requests based on user selection probability to determine whether a confirmation step should be presented and, if so, the manner in which the confirmation step should be presented. In particular, the method requests an information input from the user and then assigns a confidence level to the information input. If the confidence level is LOW, then the system performs an immediate confirmation step. If the confidence level assigned is MEDIUM or HIGH, then the information is placed into a data set that is confirmed in a batch confirmation step. The batch confirmation step presents the captured information to the user for confirmation. If any of the information is incorrect, then the method sorts the information in ascending order by confidence level and creates a menu of items that may be changed. The user then makes the change. Once all changes have been made, the batch confirmation is complete as well as the information collection process.
摘要翻译：一种用于有效地呈现校正选项的方法，系统和装置。本发明能够基于用户选择概率来分析用户语音命令和排序多个输入请求，以确定是否应当呈现确认步骤，如果是，则应该呈现确认步骤的方式。特别地，该方法请求从用户输入的信息，然后将信任级别分配给信息输入。如果置信水平为低，则系统将立即执行确认步骤。如果分配的置信水平为MEDIUM或HIGH，则将信息放入在批次确认步骤中确认的数据集中。批量确认步骤将捕获的信息呈现给用户进行确认。如果任何信息不正确，则该方法按照置信水平升序排列信息，并创建可能更改的项目菜单。用户然后进行更改。完成所有更改后，批量确认完成以及信息收集过程。

9. 发明授权

US07797676B2 Method and system for switching between prototype and real code production in a graphical call flow builder 有权
标题翻译：用于在图形调用流构建器中切换原型和实际代码生成的方法和系统
公开(公告)号：US07797676B2
公开(公告)日：2010-09-14
申请号：US10827852
申请日：2004-04-20
申请人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini , Sibyl C. Sullivan
发明人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini , Sibyl C. Sullivan
IPC分类号： G06F9/44 , G06F17/00 , G06F7/00 , G06F3/00 , G06F3/048
CPC分类号： G06F8/34 , G06Q10/06
摘要： A method and system for automated code generation in a call flow builder (10) can include a display coupled to a processor. The processor can be programmed to select a real code (database connection) or a prototype code using a graphical interface (20) to provide a selected code and develop a call flow using the selected code. The processor can be programmed to select the prototype code as the selected code, test the call flow in a local development environment and further enable the switching of the selected code from the prototype to the real code to complete a database connection. The processor can be further programmed to enable specification of a default or range of values. Additionally, the processor can be programmed to use a database connection code that replaces a prototype assignment of values to variables when the real code is the selected code.
摘要翻译：在呼叫流程构建器（10）中用于自动代码生成的方法和系统可以包括耦合到处理器的显示器。处理器可以被编程为使用图形界面（20）选择真实代码（数据库连接）或原型代码，以提供所选择的代码并使用所选择的代码开发呼叫流程。处理器可以编程为选择原型代码作为所选代码，测试本地开发环境中的调用流程，并进一步使所选代码从原型切换到实际代码以完成数据库连接。处理器可以被进一步编程以使得能够指定默认值或范围值。此外，当实际代码是所选择的代码时，处理器可以被编程为使用数据库连接代码来代替值的原型分配给变量。

10. 发明授权

US08355918B2 Method and arrangement for managing grammar options in a graphical callflow builder 有权
标题翻译：用于管理图形调用流构建器中的语法选项的方法和布置
公开(公告)号：US08355918B2
公开(公告)日：2013-01-15
申请号：US13344193
申请日：2012-01-05
申请人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini
发明人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Vanessa V. Michelini
IPC分类号： G10L15/00
CPC分类号： G10L2015/228
摘要： A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.
摘要翻译：语音识别应用程序调用流程中的方法（10）可以包括以下步骤：将单个选项和预先构建的语法分配给相同的提示，将（15）个别选项视为预先构建的有效输出如果个人选项是预先构建的语法中的识别短语（12）或注释（13）的潜在有效匹配，则将语法（14）作为独立语法从预先构建的语法处理（14），如果单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。

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