专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明授权

US07602889B2 Dynamically alerting callers of changes to menu structures in a telephone prompting system 有权
标题翻译：在电话提示系统中动态地提醒呼叫者对菜单结构的更改
公开(公告)号：US07602889B2
公开(公告)日：2009-10-13
申请号：US11944576
申请日：2007-11-23
申请人： James R. Lewis , Wallace J. Sadowski
发明人： James R. Lewis , Wallace J. Sadowski
IPC分类号： H04M11/06
CPC分类号： H04M3/493 , H04M3/36 , H04M3/53391 , H04M2201/36 , H04M2203/254
摘要： A method, system and apparatus for dynamically alerting calling parties of menu structure changes in a telephone prompting system. In a telephone prompting system, a menu structure change alert method can include determining whether a menu structure change has occurred for the telephone prompting system in response to the receipt of an incoming call from a calling party. Subsequently, the calling party can be selectively alerted of the menu structure change. In this regard, an alert message can be played to the calling party.
摘要翻译：一种用于在电话提示系统中动态地提醒主叫方菜单结构变化的方法，系统和装置。在电话提示系统中，菜单结构改变警报方法可以包括响应于从呼叫方接收到来话确定电话提示系统是否发生菜单结构改变。随后，主叫方可以选择性地提醒菜单结构的改变。在这方面，可以向呼叫方播放警报消息。

2. 发明申请

US20090100337A1 HELP OPTION ENHANCEMENT FOR INTERACTIVE VOICE RESPONSE SYSTEMS 失效
标题翻译：帮助选项增强互动语音响应系统
公开(公告)号：US20090100337A1
公开(公告)日：2009-04-16
申请号：US12339773
申请日：2008-12-19
申请人： Patrick M. Commarford , Cheryl A. Kotan , James R. Lewis , Wallace J. Sadowski
发明人： Patrick M. Commarford , Cheryl A. Kotan , James R. Lewis , Wallace J. Sadowski
IPC分类号： G06F3/048
CPC分类号： G06F9/453
摘要： A method for providing help within an interactive voice response application can include the step of determining an interactive voice response event corresponding to a help menu request. The event can be classified as a default help request or a user initiated help request. If the event is classified as a default help request, a time for receiving user input can be set to a default value. If, however, the event is classified as a user initiated help request, the time for receiving user input can be set to a value less than the default value. The interactive voice response application can take programmatic action upon expiration of the time for receiving user
摘要翻译：用于在交互式语音响应应用程序中提供帮助的方法可以包括确定与帮助菜单请求对应的交互式语音响应事件的步骤。该事件可以分为默认帮助请求或用户启动的帮助请求。如果事件被分类为默认帮助请求，则可以将接收用户输入的时间设置为默认值。但是，如果将事件分类为用户启动的帮助请求，则可以将接收用户输入的时间设置为小于默认值的值。交互式语音响应应用程序可以在接收用户的时间到期时采取编程动作

3. 发明授权

US08136026B2 Help option enhancement for interactive voice response systems 失效
标题翻译：交互式语音应答系统的帮助选项增强功能
公开(公告)号：US08136026B2
公开(公告)日：2012-03-13
申请号：US12339773
申请日：2008-12-19
申请人： Patrick M. Commarford , Cheryl A. Kotan , James R. Lewis , Wallace J. Sadowski
发明人： Patrick M. Commarford , Cheryl A. Kotan , James R. Lewis , Wallace J. Sadowski
IPC分类号： G06N3/00
CPC分类号： G06F9/453
摘要： A method for providing help within an interactive voice response application can include the step of determining an interactive voice response event corresponding to a help menu request. The event can be classified as a default help request or a user initiated help request. If the event is classified as a default help request, a time for receiving user input can be set to a default value. If, however, the event is classified as a user initiated help request, the time for receiving user input can be set to a value less than the default value. The interactive voice response application can take programmatic action upon expiration of the time for receiving user input.
摘要翻译：用于在交互式语音响应应用程序中提供帮助的方法可以包括确定与帮助菜单请求对应的交互式语音响应事件的步骤。该事件可以分为默认帮助请求或用户启动的帮助请求。如果事件被分类为默认帮助请求，则可以将接收用户输入的时间设置为默认值。但是，如果将事件分类为用户启动的帮助请求，则可以将接收用户输入的时间设置为小于默认值的值。交互式语音响应应用程序可以在接收用户输入的时间到期时采取编程动作。

4. 发明申请

US20090041209A1 ADJUSTING MUSIC LENGTH TO EXPECTED WAITING TIME WHILE CALLER IS ON HOLD 失效
标题翻译：调整音乐长度预期等待时间在呼叫者持有
公开(公告)号：US20090041209A1
公开(公告)日：2009-02-12
申请号：US12253164
申请日：2008-10-16
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M1/64
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译：一种在呼叫者处于保持期间将音乐长度调节到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。

5. 发明授权

US07450711B2 Adjusting music length to expected waiting time while caller is on hold 有权
标题翻译：调用者处于暂停状态时，将音乐长度调整为预期的等待时间
公开(公告)号：US07450711B2
公开(公告)日：2008-11-11
申请号：US10736420
申请日：2003-12-15
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译：一种在呼叫者处于保持期间将音乐长度调节到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。

6. 发明授权

US07054813B2 Automatic generation of efficient grammar for heading selection 有权
公开(公告)号：US07054813B2
公开(公告)日：2006-05-30
申请号：US10086359
申请日：2002-03-01
申请人： James R. Lewis , Melanie D. Polkosky , Wallace J. Sadowski, Jr.
发明人： James R. Lewis , Melanie D. Polkosky , Wallace J. Sadowski, Jr.
IPC分类号： G10L15/04 , G10L15/00 , G10L15/06
CPC分类号： G10L15/19 , G10L15/183
摘要： A method of generating a grammar for recognizing headings in a speech recognition system can include identifying, within a data store, at least one heading selection associated with a content item. At least a first word from the identified heading selections can be extracted and a heading grammar automatically can be generated by including each extracted word of the identified heading selections within the heading grammar.

7. 发明授权

US07920681B2 System, apparatus, and methods for creating alternate-mode applications 失效
标题翻译：用于创建备用模式应用程序的系统，设备和方法
公开(公告)号：US07920681B2
公开(公告)日：2011-04-05
申请号：US10982491
申请日：2004-11-05
申请人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Gary J. Pietrocarlo , Wallace J. Sadowski
发明人： Ciprian Agapi , Felipe Gomez , James R. Lewis , Gary J. Pietrocarlo , Wallace J. Sadowski
IPC分类号： H04M11/00
CPC分类号： G06F8/38
摘要： A system, apparatus, and method for creating alternate-mode interactive applications is provided. A system for creating an alternate-mode interactive application includes a selection module for selecting a voice-mode element from a set of voice-mode elements defining a voice-mode interactive application for accomplishing a predetermined user-directed task The system also includes a generation module for generating an alternate-mode element corresponding to the selected voice-mode element, the alternate-mode element having a modality different than the voice-mode element. The system further includes a construction module for constructing an alternate-mode interactive application based upon the generated alternate-mode element.
摘要翻译：提供了一种用于创建交替模式交互应用的系统，装置和方法。用于创建替代模式交互应用的系统包括选择模块，用于从定义用于完成预定的用户导向的任务的语音模式交互应用的一组语音模式元素中选择语音模式元素。该系统还包括一代模块，用于生成与所选择的语音模式元素相对应的替代模式元素，所述交替模式元素具有与语音模式元素不同的模式。该系统还包括用于基于所生成的替代模式元件构建替代模式交互应用的构造模块。

8. 发明授权

US07792253B2 Communications involving devices having different communication modes 失效
标题翻译：涉及具有不同通信模式的设备的通信
公开(公告)号：US07792253B2
公开(公告)日：2010-09-07
申请号：US11260829
申请日：2005-10-27
申请人： Ciprian Agapi , Vanessa V. Michelini , Wallace J. Sadowski
发明人： Ciprian Agapi , Vanessa V. Michelini , Wallace J. Sadowski
IPC分类号： H04M11/00
CPC分类号： H04L65/605 , H04L29/06027 , H04L51/066 , H04L51/38 , H04L65/1006 , H04L67/24 , H04L69/18 , H04L69/40 , H04M7/0045 , H04M2201/60
摘要： The present invention includes a telecommunication method. The method can include the step of a sending device operating in a first communication mode initializing a communication to a receiving device operating in a second communication mode. The receiving device can be queried to automatically determine that the receiving device is operating in the second communication mode. In one embodiment, the first and second communication modes can include a speech mode and a text mode. The communication can be established between the sending and receiving devices, where the sending device communicates in the first communication mode, and where the receiving device communicates in the second communication mode. During the communication, a format of messages conveyed between the sending device and the receiving device can be automatically changed in accordance with the first communication mode and the second communication mode.
摘要翻译：本发明包括电信方法。该方法可以包括以第一通信模式操作的发送设备的步骤，其将通信初始化为以第二通信模式操作的接收设备。可以查询接收设备以自动确定接收设备在第二通信模式下操作。在一个实施例中，第一和第二通信模式可以包括语音模式和文本模式。可以在发送设备之间建立通信，发送设备在第一通信模式下进行通信，并且接收设备在第二通信模式下进行通信。在通信期间，可以根据第一通信模式和第二通信模式自动地改变在发送装置和接收装置之间传送的消息的格式。

9. 发明授权

US07092884B2 Method of nonvisual enrollment for speech recognition 有权
公开(公告)号：US07092884B2
公开(公告)日：2006-08-15
申请号：US10086395
申请日：2002-03-01
申请人： James R. Lewis , Melanie D. Polkosky , Wallace J. Sadowski, Jr.
发明人： James R. Lewis , Melanie D. Polkosky , Wallace J. Sadowski, Jr.
IPC分类号： G10L15/00 , G10L15/06 , G10L13/00 , G10L13/08
CPC分类号： G10L15/063 , G10L2015/0638
摘要： In a speech recognition system, a method of nonvisual enrollment comprising playing an audio representation of an enrollment script. As the enrollment is playing, shadowed speech from a user can be received, wherein the shadowed speech can lag the enrollment script. The received shadowed speech can be recorded for enrolling the user into the speech recognition system.

10. 发明授权

US08102987B2 Adjusting music length to expected waiting time while caller is on hold 失效
标题翻译：调用者处于暂停状态时，将音乐长度调整为预期的等待时间
公开(公告)号：US08102987B2
公开(公告)日：2012-01-24
申请号：US12253164
申请日：2008-10-16
申请人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
发明人： Ciprian Agapi , Thomas E. Creamer , James R. Lewis , Vanessa V. Michelini , Wallace J. Sadowski , Clifford J. Strohofer
IPC分类号： H04M3/42
CPC分类号： H04M3/4285 , H04M3/5238
摘要： A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
摘要翻译：一种在呼叫者处于保持期间将音乐长度调整到预期等待时间的方法包括基于它们的播放持续时间选择一个或多个媒体选择，并将选择与期望的等待时间相匹配。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式