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    • 1. 发明授权
    • Method and apparatus for processing a telephone call
    • 用于处理电话呼叫的方法和装置
    • US06871212B2
    • 2005-03-22
    • US09855860
    • 2001-05-14
    • Joseph F. KhouriMichael L. MackGautam Sinha
    • Joseph F. KhouriMichael L. MackGautam Sinha
    • H04M3/51H04M3/523G06F15/16
    • H04M7/003H04M3/5191H04M3/5231
    • A system is provided for establishing a connection between a telephone agent and a computer user. A request is received from the user requesting a return call by an agent. The request is received through a web server and includes an identifier associated with the web page is transmitted to an agent that will contact the user. This allows the agent to view the web page that was being viewed by the user when the request was entered. A telephone connection is then established between the user and the agent. An agent can be selected based on the content of the web page being viewed by the user at the time the request for agent contact is entered. Additionally, for an incoming call, a web page can be generated that contains information about the incoming call. An identifier associated with the generated web page is transmitted to an agent that will answer the call. The agent then accesses the web page using the received identifier.
    • 提供一种用于建立电话代理和计算机用户之间的连接的系统。 来自用户的请求由代理请求返回呼叫。 通过Web服务器接收该请求,并且包括与网页相关联的标识符被传送到将与用户联系的代理。 这允许代理查看输入请求时用户正在查看的网页。 然后在用户和代理之间建立电话连接。 可以基于在输入代理联系请求时用户正在查看的网页的内容来选择代理。 另外,对于来电,可以生成包含有关来电的信息的网页。 与生成的网页相关联的标识符被传送到将应答呼叫的代理。 然后,代理使用接收到的标识符访问网页。
    • 2. 发明授权
    • Method and apparatus for establishing connections
    • 用于建立连接的方法和装置
    • US06678718B1
    • 2004-01-13
    • US08920669
    • 1997-08-29
    • Joseph F. KhouriMichael L. MackGautam Sinha
    • Joseph F. KhouriMichael L. MackGautam Sinha
    • G06F1516
    • H04M7/003H04M3/5191H04M3/5231
    • A system is provided for establishing a connection between a telephone agent and a computer user. A request is received from the user requesting a return call by an agent. The request is received through a web server and includes an identifier associated with the web page being viewed by the user. The identifier associated with the web page is transmitted to an agent that will contact the user. This allows the agent to view the web page that was being viewed by the user when the request was entered. A telephone connection is then established between the user and the agent. An agent can be selected based on the content of the web page being viewed by the user at the time the request for agent contact is entered. Additionally, for an incoming call, a web page can be generated that contains information about the incoming call. An identifier associated with the generated web page is transmitted to an agent that will answer the call. The agent then accesses the web page using the received identifier.
    • 提供一种用于建立电话代理和计算机用户之间的连接的系统。 来自用户的请求由代理请求返回呼叫。 通过Web服务器接收请求,并且包括与用户正在观看的网页相关联的标识符。 与网页相关联的标识符被传送到将与用户联系的代理。 这允许代理查看输入请求时用户正在查看的网页。 然后在用户和代理之间建立电话连接。 可以基于在输入代理联系请求时用户正在查看的网页的内容来选择代理。 另外,对于来电,可以生成包含有关来电的信息的网页。 与生成的网页相关联的标识符被传送到将应答呼叫的代理。 然后,代理使用接收到的标识符访问网页。
    • 8. 发明授权
    • Low-energy storage fast-start uninterruptible power supply system and method
    • 低能量存储快速启动不间断电源系统及方法
    • US06507128B2
    • 2003-01-14
    • US09681697
    • 2001-05-23
    • Robert Dean KingGautam Sinha
    • Robert Dean KingGautam Sinha
    • F02N1106
    • H02J3/30H02J9/08Y02E60/16Y10T307/615
    • An uninterruptible power supply system has standby and backup modes and can change to backup mode upon detection of a grid fault. In both modes an alternator rotates at synchronous-speed so that backup mode capability is ready. An energy storage unit through a DC-AC inverter remains coupled to the grid in standby mode so that it is charged, ready to supply power when changed to backup mode. In standby mode, first and third clutches are disengaged and engaged, transmitting alternator rotary motion to a flywheel but not therefrom to a heat engine. In backup mode, first and third clutch are engaged and disengaged to permit the alternator, via a second clutch, to overrun the flywheel and allow transmitting of flywheel torque to accelerate the heat engine to starting speed for driving the alternator to supply power to the grid after the engine is at operating speed and coupled to the alternator through a locked second clutch and an engaged third clutch.
    • 不间断电源系统具有备用和备份模式,并且可以在检测到电网故障时更改为备份模式。 在两种模式下,交流发电机以同步速度旋转,以便备用模式能力准备就绪。 通过DC-AC逆变器的能量存储单元在待机模式下保持耦合到电网,使其被充电,准备在更换为备用模式时供电。 在待机模式下,第一离合器和第三离合器分离并接合,将交流发电机的旋转运动传递到飞轮,但不将其传递到热机。 在备用模式下,第一和第三离合器被接合和分离,以允许交流发电机通过第二离合器超越飞轮并允许飞轮扭矩的传递,以加速发动机的起动速度,以驱动交流发电机向电网供电 在发动机处于操作速度之后并通过锁定的第二离合器和接合的第三离合器联接到交流发电机。