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    • 8. 发明申请
    • METHOD AND SYSTEM FOR ENSURING THE SECURITY OF TELEPHONE CALL MANAGEMENT CENTRES
    • 确保电话呼叫管理中心安全的方法和系统
    • WO1998013991A2
    • 1998-04-02
    • PCT/FR1997001684
    • 1997-09-25
    • FINTEL S.A.ROSSET, FranckGAYET, AlainMOULIN, Jean
    • FINTEL S.A.
    • H04M03/38
    • H04L9/3226H04L9/3234H04L2209/56H04M3/382
    • The invention concerns a method and a system enabling a centre managing telephone calls (30) to different suppliers of services (40), to identify safely and rapidly the customers (11) of the service suppliers calling the management centre by means of a telephone equipment (16) connected to a communication network (15). The method comprises the following steps: the services (41) of the service suppliers (40) and/or the call management centre (30) provide each customer (11) with a personalised card (10), formatted like a credit card; said card (10) emits brief identifying sound signals, of the DMTF type, at least partly encrypted, varying with each operation, when it is actuated (14) by the customer; said identifying sound signals are received by the microphone (17) of the telephone equipment (16) and converted into electronic signals, before being transmitted by the communication network (15) to the computer service (18) of the call management centre (30); the transmitted signals and the identification data of the customer and the card in the possession of the computer service are electronically processed (24) and compared (25) by the computer service (18) of the call management centre (30), such that in the event of coincidence the customer is immediately put through to the services of the service supplier affiliated to the call management centre.
    • 本发明涉及一种方法和系统,使得能够对不同的服务供应商(40)进行中心管理电话呼叫(30),以通过电话设备来安全和快速地识别呼叫管理中心的服务供应商的客户(11) (16)连接到通信网络(15)。 该方法包括以下步骤:服务供应商(40)和/或呼叫管理中心(30)的服务(41)向每个客户(11)提供格式化为信用卡的个性化卡(10) 当客户致动(14)时,所述卡(10)发射DMTF类型的简短识别声音信号,至少部分加密,每个操作变化; 所述识别声音信号由电话设备(16)的麦克风(17)接收并在由通信网络(15)发送到呼叫管理中心(30)的计算机服务(18)之前转换成电子信号, ; 由呼叫管理中心(30)的计算机服务(18)电子处理(24)并比较(25)客户和存储在计算机服务中的卡的传输信号和识别数据,使得 客户立即将其转交给呼叫管理中心附属服务供应商的服务。