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    • 1. 发明申请
    • PREDICTING TIMELY COMPLETION OF A WORK ORDER
    • 预测及时完成工作命令
    • WO2017183041A1
    • 2017-10-26
    • PCT/IN2016/050115
    • 2016-04-21
    • TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)SHIVASHANKAR, Subramanian
    • SHIVASHANKAR, SubramanianBEDHU, Kalyana ChakravarthyKAR, SaradinduROYCHOWDHURY, SujoySARKAR, Abhishek
    • G06Q10/00G06Q10/06
    • G06Q10/063116G06Q10/06G06Q10/0633
    • The present disclosure relates to a method performed by a processing device (4) of a Work Force Management (WFM) system (1) for predicting timely completion of a work order for service at a remote site (3) of a telecommunication system (2). The method comprises obtaining information about a time period allowed for completion of the work order. The method also comprises selecting, based on previous knowledge about the remote site, a set of factors which may affect service at the remote site. The method also comprises updating information about the selected factors. The method also comprises, at a first point in time within the allowed time period, obtaining information about a current status of the work order. The method also comprises, based on the updated information and the work order status at said first point of time, predicting whether it is likely that the work order will be completed within the allowed time period. The method also comprises, at a second point in time within the allowed time period, obtaining information about a current status of the work order. The method also comprises, based on the work order status at said second point of time, predicting that it is not likely that the work order will be completed within the allowed time period. The method also comprises outputting a warning for an operator (6) of the WFM system that the work order will likely not be completed within the allowed time period unless an additional action is taken.
    • 本公开涉及由工作力管理(WFM)系统(1)的处理设备(4)执行的用于预测远程站点的服务的工作指令的及时完成的​​方法( 3)的电信系统(2)。 该方法包括获得关于允许完成工单的时间段的信息。 该方法还包括基于先前关于远程站点的知识来选择可能影响远程站点处的服务的一组因素。 该方法还包括更新关于所选因素的信息。 该方法还包括在允许的时间段内的第一时间点获得关于工单的当前状态的信息。 该方法还包括基于在所述第一时间点更新的信息和工单状态,预测工单是否有可能在允许的时间段内完成。 该方法还包括在允许的时间段内的第二时间点获得关于工单的当前状态的信息。 该方法还包括基于在所述第二时间点的工作订单状态,预测工作订单将不可能在允许的时间段内完成。 该方法还包括向WFM系统的操作员(6)输出警告,除非采取额外的行动,否则工作指令可能不会在允许的时间段内完成。
    • 2. 发明申请
    • AN ARRANGEMENT AND METHOD PERFORMED THEREIN FOR DATA ANALYTICS
    • 用于数据分析的安排和方法
    • WO2016182483A1
    • 2016-11-17
    • PCT/SE2015/050521
    • 2015-05-11
    • TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)
    • SHIVASHANKAR, SubramanianPREMKUMAR, KarthikeyanVARADARAJAN, Anand
    • G06Q30/02G06Q10/06
    • G06Q10/06
    • Embodiments herein relate to a method performed by an arrangement (10) for enabling a recommendation of a model to use in one or more analytics applications of a data source for a target domain. The arrangement (10): - extracts features from a first dataset based on a domain information, of the target domain, for one or more applications using the data source and/or other data sources, which features are application relevant features with history data for a sequence of Maximum Likelihood, ML, models; - models interactions of the one or more application, the data source and/or other data sources, and the sequence of ML models, by using the extracted features, and the history data of the sequence of ML models into an interaction model, and - provides the interaction model to a model selection process enabling a recommendation of a model to use for the one or more analytics applications.
    • 本文的实施例涉及一种由装置(10)执行的方法,用于使模型的推荐在目标域的数据源的一个或多个分析应用中使用。 安排(10): - 使用数据源和/或其他数据源从一个或多个应用程序中提取基于目标域的域信息的第一数据集的特征,这些特征是应用相关特征,其具有用于 最大似然序列,ML,模型; - 通过使用所提取的特征以及ML模型序列的历史数据来模拟交互模型来模拟一个或多个应用程序,数据源和/或其他数据源以及ML模型的序列的交互,以及 - 将交互模型提供给模型选择过程,使模型的推荐能够用于一个或多个分析应用。