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1. 发明申请

US20080098306A1 Web Integrated Interactive Voice Response 有权
标题翻译：网络集成交互式语音应答
公开(公告)号：US20080098306A1
公开(公告)日：2008-04-24
申请号：US11960103
申请日：2007-12-19
申请人： Xiaofeng Gao , David Scott , Samuel Zellner
发明人： Xiaofeng Gao , David Scott , Samuel Zellner
IPC分类号： G06F3/048 , G06F3/16
CPC分类号： G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
摘要： One embodiment of a representative system for web integrated interactive voice response includes an interactive voice response system adapted to provide a plurality of voice menus to a user over a telephone and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the user over a network connection. Information provided in the voice menus corresponds to information provided in the menus in the graphical format and is responsive to commands received by the graphical user interface system from the user. Other systems and methods are also provided.
摘要翻译：用于web集成交互式语音响应的代表性系统的一个实施例包括交互式语音响应系统，其适于通过电话向用户提供多个语音菜单，以及图形用户界面系统，其适于以图形格式提供多个菜单用户通过网络连接。在语音菜单中提供的信息对应于菜单中以图形格式提供的信息，并响应于图形用户界面系统从用户接收到的命令。还提供了其他系统和方法。

2. 发明申请

US20080109226A1 Web Integrated Interactive Voice Response 有权
公开(公告)号：US20080109226A1
公开(公告)日：2008-05-08
申请号：US11961005
申请日：2007-12-20
申请人： Xiaofeng Gao , David Scott , Samuel Zellner
发明人： Xiaofeng Gao , David Scott , Samuel Zellner
IPC分类号： G10L11/00
CPC分类号： G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
摘要： One embodiment of a representative system for web integrated interactive voice response includes an interactive voice response system adapted to provide a plurality of voice menus to a user over a telephone and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the user over a network connection. Information provided in the voice menus corresponds to information provided in the menus in the graphical format and is responsive to commands received by the graphical user interface system from the user. Other systems and methods are also provided.

3. 发明申请

US20050207545A1 Web integrated interactive voice response 有权
标题翻译：网络集成交互式语音响应
公开(公告)号：US20050207545A1
公开(公告)日：2005-09-22
申请号：US11113765
申请日：2005-04-25
申请人： Xiaofeng Gao , David Scott , Samuel Zellner
发明人： Xiaofeng Gao , David Scott , Samuel Zellner
IPC分类号： H04M1/64 , H04M3/493 , H04M7/00 , H04M11/00
CPC分类号： G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
摘要： One embodiment of a representative system for web integrated interactive voice response includes an interactive voice response system adapted to provide a plurality of voice menus to a user over a telephone and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the user over a network connection. Information provided in the voice menus corresponds to information provided in the menus in the graphical format and is responsive to commands received by the graphical user interface system from the user. Other systems and methods are also provided.
摘要翻译：用于web集成交互式语音响应的代表性系统的一个实施例包括交互式语音响应系统，其适于通过电话向用户提供多个语音菜单，以及图形用户界面系统，其适于以图形格式提供多个菜单用户通过网络连接。在语音菜单中提供的信息对应于菜单中以图形格式提供的信息，并响应于图形用户界面系统从用户接收到的命令。还提供了其他系统和方法。

4. 发明授权

US08077840B2 Web integrated interactive voice response 有权
标题翻译：网络集成交互式语音响应
公开(公告)号：US08077840B2
公开(公告)日：2011-12-13
申请号：US11960103
申请日：2007-12-19
申请人： Xiaofeng Gao , David Scott , Sam Zellner
发明人： Xiaofeng Gao , David Scott , Sam Zellner
IPC分类号： H04M11/06 , G06F3/00
CPC分类号： G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
摘要： One embodiment of a representative system for web integrated interactive voice response includes an interactive voice response system adapted to provide a plurality of voice menus to a user over a telephone and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the user over a network connection. Information provided in the voice menus corresponds to information provided in the menus in the graphical format and is responsive to commands received by the graphical user interface system from the user. Other systems and methods are also provided.
摘要翻译：用于web集成交互式语音响应的代表性系统的一个实施例包括交互式语音响应系统，其适于通过电话向用户提供多个语音菜单，以及图形用户界面系统，其适于以图形格式提供多个菜单用户通过网络连接。在语音菜单中提供的信息对应于菜单中以图形格式提供的信息，并响应于图形用户界面系统从用户接收到的命令。还提供了其他系统和方法。

5. 发明授权

US07412048B2 Integrated chat client with receiving party choice 有权
标题翻译：集成聊天客户端与接收方选择
公开(公告)号：US07412048B2
公开(公告)日：2008-08-12
申请号：US11755399
申请日：2007-05-30
申请人： Xiaofeng Gao , David Scott
发明人： Xiaofeng Gao , David Scott
IPC分类号： H04M3/42 , H04L12/16 , H04M3/56 , H04L12/18
CPC分类号： H04M7/0045 , H04L51/04 , H04M7/0027 , H04M2207/12 , Y10S379/90
摘要： Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.
摘要翻译：提供用于集成聊天客户端服务的电话系统。代表电话系统包括呼叫处理系统，该呼叫处理系统可操作以检查聊天服务器以访问与呼叫方相关联并与互联网相关联的呼叫方聊天客户端，呼叫处理系统还可操作以提示被叫方选择通话或聊天。还提供了连接电话和接听电话的方法。

6. 发明授权

US07379421B1 System and method for forwarding messages 失效
标题翻译：用于转发邮件的系统和方法
公开(公告)号：US07379421B1
公开(公告)日：2008-05-27
申请号：US10201701
申请日：2002-07-23
申请人： Xiaofeng Gao , David Scott
发明人： Xiaofeng Gao , David Scott
IPC分类号： G01R31/08
CPC分类号： H04M1/7255
摘要： A system and method for forwarding voice messages is presented. One embodiment of the system comprises a voice message recorder configured to record a voice message, and a call controller configured to attach the recorded voice message to an electronic message and forward the electronic message to a predetermined forwarding address. One embodiment of the method can be broadly summarized as receiving a voice message from a caller in response to a pre-recorded voice prompt, recording the received voice message, and preparing and delivering an electronic message with the voice message attached to the electronic message.
摘要翻译：提出了一种用于转发语音消息的系统和方法。该系统的一个实施例包括配置成记录语音消息的语音消息记录器和被配置为将所记录的语音消息附加到电子消息的呼叫控制器，并将该电子消息转发到预定的转发地址。该方法的一个实施例可以被广泛地概括为响应于预先录制的语音提示，记录所接收的语音消息，以及准备和递送具有附加到电子消息的语音消息的电子消息来自呼叫者的语音消息。

7. 发明授权

US07245715B2 Integrated chat client with receiving party choice 有权
标题翻译：集成聊天客户端与接收方选择
公开(公告)号：US07245715B2
公开(公告)日：2007-07-17
申请号：US11222063
申请日：2005-09-08
申请人： Xiaofeng Gao , David Scott
发明人： Xiaofeng Gao , David Scott
IPC分类号： H04M3/00
CPC分类号： H04M7/0045 , H04L51/04 , H04M7/0027 , H04M2207/12 , Y10S379/90
摘要： Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.
摘要翻译：提供用于集成聊天客户端服务的电话系统。代表电话系统包括呼叫处理系统，该呼叫处理系统可操作以检查聊天服务器以访问与呼叫方相关联并与互联网相关联的呼叫方聊天客户端，呼叫处理系统还可操作以提示被叫方选择通话或聊天。还提供了连接电话和接听电话的方法。

8. 发明授权

US08600018B2 Web integrated interactive voice response 有权
标题翻译：网络集成交互式语音响应
公开(公告)号：US08600018B2
公开(公告)日：2013-12-03
申请号：US13459397
申请日：2012-04-30
申请人： Xiaofeng Gao , David Scott , Samuel N. Zellner
发明人： Xiaofeng Gao , David Scott , Samuel N. Zellner
IPC分类号： H04M1/64 , G06F15/16 , G10L15/00
CPC分类号： G06F3/167 , G06F3/016 , G06F3/0482 , G06F3/16 , G06F2203/014 , H04M3/493 , H04M7/0027 , H04M7/128 , H04M2201/38 , H04M2201/42 , H04M2203/251 , H04M2203/253
摘要： Interactions with a user are coordinated upon receiving, at a networked interactive system, audible communication from a user and interacting with the user in the audible communication in accordance with an audible format menu. Whether to provide the user with a visual format menu that at least partially matches the audible format menu is determined during the audible communication. The user is provided with the visual format menu concurrent with the audible communication upon determining, based on the interaction with the user in the audible communication, to provide the user with the visual format menu. Interactions with the user are in accordance with the visual format menu.
摘要翻译：在联网的交互式系统中，根据听觉格式菜单，在接收到来自用户的可听见的通信并且与可听见的通信中的用户进行交互时，协调与用户的交互。在可听通信期间确定是否向用户提供至少部分匹配可听格式菜单的视觉格式菜单。在基于与可听见的通信中的用户的交互来确定用户提供视觉格式菜单时，向用户提供与可听见的通信并发的视觉格式菜单。与用户的交互符合视觉格式菜单。

9. 发明授权

US07623645B1 System and method for gathering information related to a geographical location of a caller in a public switched telephone network 有权
标题翻译：用于在公共交换电话网络中收集与呼叫者的地理位置相关的信息的系统和方法
公开(公告)号：US07623645B1
公开(公告)日：2009-11-24
申请号：US10200906
申请日：2002-07-23
申请人： David Scott , Xiaofeng Gao
发明人： David Scott , Xiaofeng Gao
IPC分类号： H04M3/42 , H04M1/56 , H04M15/06 , H04L29/06 , H04W24/00
CPC分类号： H04M1/575 , H04L65/1083 , H04L67/18 , H04M1/2535 , H04M1/56 , H04M3/42042 , H04M3/42093 , H04M3/42348 , H04M15/06 , H04M2242/15 , H04M2242/30 , H04W4/02
摘要： In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location.
摘要翻译：在具有至少两个通信者（即，呼叫者和被叫方）的电信系统中，呈现用于收集与任一个通信者的地理位置相关联的信息的系统和方法。在一个实施例中，该方法需要接收对应于公共交换电话网（PSTN）电话号码的地理位置，以及收集与所接收的地理位置相关联的地理位置信息。

10. 发明申请

US20080298566A1 Integrated Chat Client With Receiving Party Choice 有权
标题翻译：集成聊天客户端与接收方选择
公开(公告)号：US20080298566A1
公开(公告)日：2008-12-04
申请号：US12189355
申请日：2008-08-11
申请人： David Scott , Xiaofeng Gao
发明人： David Scott , Xiaofeng Gao
IPC分类号： H04M11/00
CPC分类号： H04M7/0045 , H04L51/04 , H04M7/0027 , H04M2207/12 , Y10S379/90
摘要： Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.
摘要翻译：提供用于集成聊天客户端服务的电话系统。代表电话系统包括呼叫处理系统，该呼叫处理系统可操作以检查聊天服务器以访问与呼叫方相关联并与互联网相关联的呼叫方聊天客户端，呼叫处理系统还可操作以提示被叫方选择通话或聊天。还提供了连接电话和接听电话的方法。

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