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    • 2. 发明申请
    • Multi-type field processing in a Wiki page
    • 维基页面中的多类型字段处理
    • US20070143692A1
    • 2007-06-21
    • US11314985
    • 2005-12-21
    • Michael MullerJonathan FeinbergSandra KoganEric Wilcox
    • Michael MullerJonathan FeinbergSandra KoganEric Wilcox
    • G06F17/00
    • G06F16/958
    • Embodiments of the present invention address deficiencies of the art in respect to Wiki page processing and provide a novel and non-obvious method, system and computer program product for multi-type field processing in a Wiki page. In one embodiment of the invention, a data processing system configured to serve Wiki pages, the data processing system can be provided. The system can include a content host configured with a Wiki server, and multi-field editing logic coupled to the Wiki server. The multi-field editing logic can include program code enabled to edit at least two different fields in a Wiki page. Moreover, each of the different fields can have correspondingly different field types wherein one of the field types is a dynamic access control list (ACL) limited editable field.
    • 本发明的实施例解决了维基页面处理方面的缺陷,并且提供了一种维基页面中用于多类型场处理的新颖且非显而易见的方法,系统和计算机程序产品。 在本发明的一个实施例中,可以提供用于维护Wiki页面的数据处理系统,可以提供数据处理系统。 该系统可以包括配置有Wiki服务器的内容主机和耦合到Wiki服务器的多字段编辑逻辑。 多场编辑逻辑可以包括能够编辑Wiki页面中的至少两个不同字段的程序代码。 此外,每个不同的字段可以具有相应不同的字段类型,其中一个字段类型是动态访问控制列表(ACL)限制的可编辑字段。
    • 7. 发明申请
    • Method for tracking the status of a workflow using weblogs
    • 使用博客跟踪工作流状态的方法
    • US20050131750A1
    • 2005-06-16
    • US10735087
    • 2003-12-12
    • Sandra KoganEric Wilcox
    • Sandra KoganEric Wilcox
    • G06F15/173G06Q30/00G06Q40/00G06F17/60
    • G06Q10/06G06Q10/063114G06Q10/087G06Q10/10G06Q30/0603G06Q40/02
    • Described is a method for tracking the status of a workflow. Each step of the workflow is performed by one or more members of the workflow and each member has at least one workflow role. A weblog is generated to track an instance of the workflow and members are assigned to the weblog. An entry is posted in the weblog to indicate the performance of a workflow action, such as the completion of a workflow step or the execution of a workflow exception. The entry can be made directly into the weblog or may be in response to an entry made in a personal weblog. A workflow feed can be provided to an aggregator to permit monitoring of the workflow along with other workflows and weblog entries. Additionally, the viewing of weblog entries can be restricted to a predetermined group of users.
    • 描述了一种跟踪工作流状态的方法。 工作流的每个步骤由一个或多个工作流成员执行,每个成员具有至少一个工作流角色。 生成一个博客来跟踪工作流的一个实例,并将成员分配给该博客。 一个条目被发布在网络日志中以指示工作流操作的性能,例如完成工作流步骤或执行工作流异常。 该条目可以直接进入该博客或可以响应于在个人博客中作出的条目。 可以向聚合器提供工作流订阅源,以允许与其他工作流和网络日志条目一起监视工作流。 此外,可以将网络日志条目的查看限制为预定的一组用户。
    • 9. 发明申请
    • On-demand customer satisfaction measurement
    • 按需客户满意度测量
    • US20070192161A1
    • 2007-08-16
    • US11320028
    • 2005-12-28
    • Sandra KoganMichael Muller
    • Sandra KoganMichael Muller
    • G06F17/30
    • G06Q30/02G06Q30/0203
    • Embodiments of the present invention address deficiencies of the art in respect to customer relationship management and provide a method, system and computer program product for on-demand customer satisfaction measurement. In one embodiment of the invention, an on-demand customer satisfaction measurement method can include matching a target profile to a usage profile to determine whether an associated end user is to receive an abbreviated survey, forwarding the abbreviated survey to the end user only if the target profile and usage profile match, and collecting survey results for the abbreviated survey. The method further can include monitoring application usage for the end user in an end user client computing device, constructing the usage profile based upon the monitored application usage, and storing the usage profile in the client computing device.
    • 本发明的实施例解决了客户关系管理方面的缺陷,提供了按需客户满意度测量的方法,系统和计算机程序产品。 在本发明的一个实施例中,按需客户满意度测量方法可以包括将目标简档与使用简档进行匹配,以确定相关联的最终用户是否要接收缩写检验,仅在 目标配置文件和使用情况配置文件匹配,并收集缩写调查的调查结果。 该方法还可以包括监视最终用户客户端计算设备中的最终用户的应用使用,基于所监视的应用使用构建使用简档,以及将使用简档存储在客户端计算设备中。