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1. 发明申请

US20080270659A1 Governing access to a computing resource 失效
标题翻译：管理访问计算资源
公开(公告)号：US20080270659A1
公开(公告)日：2008-10-30
申请号：US11789995
申请日：2007-04-26
申请人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Neeraj Ahuja
发明人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Neeraj Ahuja
IPC分类号： G06F13/14
CPC分类号： G06F21/6218
摘要： Technologies are described herein for governing access to a computing resource. A proxy receives a request to access a computing resource. In response to the request, the proxy determines whether the request can be granted without consulting a governor for the computing resource. If the request cannot be granted without consulting the governor, the proxy transmits the request to a broker. The broker, in turn, transmits the request to a governor for the computing resource. The governor determines whether the requested access to the computing resource should be granted. The governor generates a response to the request and transmits the response to the broker. The broker, in turn, transmits the response to the proxy. The broker may also request notifications from the governor.
摘要翻译：这里描述了用于管理对计算资源的访问的技术。代理接收访问计算资源的请求。响应于该请求，代理确定在不咨询计算资源的调控器的情况下是否可以授予该请求。如果在不咨询总监的情况下无法批准请求，则代理将请求发送给经纪人。代理商又将请求传送给计算资源的总监。总督确定是否应授予对计算资源的请求访问。总监产生对请求的响应，并将响应发送给代理。代理人又将响应传递给代理。经纪人还可以要求州长的通知。

2. 发明授权

US07694054B2 Governing access to a computing resource 失效
标题翻译：管理访问计算资源
公开(公告)号：US07694054B2
公开(公告)日：2010-04-06
申请号：US11789995
申请日：2007-04-26
申请人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Neeraj Ahuja
发明人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Neeraj Ahuja
IPC分类号： G06F12/00
CPC分类号： G06F21/6218
摘要： Technologies are described herein for governing access to a computing resource. A proxy receives a request to access a computing resource. In response to the request, the proxy determines whether the request can be granted without consulting a governor for the computing resource. If the request cannot be granted without consulting the governor, the proxy transmits the request to a broker. The broker, in turn, transmits the request to a governor for the computing resource. The governor determines whether the requested access to the computing resource should be granted. The governor generates a response to the request and transmits the response to the broker. The broker, in turn, transmits the response to the proxy. The broker may also request notifications from the governor.
摘要翻译：这里描述了用于管理对计算资源的访问的技术。代理接收访问计算资源的请求。响应于该请求，代理确定在不咨询计算资源的调控器的情况下是否可以授予该请求。如果在不咨询总监的情况下无法批准请求，则代理将请求发送给经纪人。代理商又将请求传送给计算资源的总监。总督确定是否应授予对计算资源的请求访问。总监产生对请求的响应，并将响应发送给代理。代理人又将响应传递给代理。经纪人还可以要求州长的通知。

3. 发明授权

US08122055B2 Hosted multi-tenant application with per-tenant unshared private databases 有权
标题翻译：托管多租户应用程序与租户非共享私有数据库
公开(公告)号：US08122055B2
公开(公告)日：2012-02-21
申请号：US11789993
申请日：2007-04-26
申请人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Jagan Peri , Elliot Stephenson Lewis
发明人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Jagan Peri , Elliot Stephenson Lewis
IPC分类号： G06F17/30
CPC分类号： G06F17/30566 , G06Q10/10
摘要： Technologies are described herein for providing a hosted multi-tenant application that utilizes per-tenant unshared private databases. A shared middle-tier is utilized in conjunction with private, unshared databases for each of the tenants. The private, unshared databases are utilized to store application data for an associated tenant, along with any customizations to the application implemented by the tenant. A shared configuration database is also utilized that stores application data that is shared among the tenants. When a request is received from a tenant to access the hosted application, the shared configuration database is utilized to locate the private, unshared database associated with the tenant making the request. The contents of the private, unshared database associated with the tenant making the request are then utilized to response to the request.
摘要翻译：这里描述了技术，用于提供利用租户非共享私有数据库的托管多租户应用。共享中间层与每个租户的私有，非共享数据库一起使用。私有非共享数据库用于存储相关租户的应用数据，以及由租户实施的应用程序的任何定制。还使用共享配置数据库来存储租户之间共享的应用程序数据。当从租户接收到访问托管应用程序的请求时，共享配置数据库被用于定位与发出请求的租户相关联的私有非共享数据库。然后利用与提出请求的租户相关联的私有非共享数据库的内容来响应该请求。

4. 发明申请

US20080270459A1 Hosted multi-tenant application with per-tenant unshared private databases 有权
标题翻译：托管多租户应用程序与租户非共享私有数据库
公开(公告)号：US20080270459A1
公开(公告)日：2008-10-30
申请号：US11789993
申请日：2007-04-26
申请人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Jagan Peri , Elliot Stephenson Lewis
发明人： Jasjit Singh Grewal , David Robert Shutt , Jeremy Kolpak , Jagan Peri , Elliot Stephenson Lewis
IPC分类号： G06F17/30
CPC分类号： G06F17/30566 , G06Q10/10
摘要： Technologies are described herein for providing a hosted multi-tenant application that utilizes per-tenant unshared private databases. A shared middle-tier is utilized in conjunction with private, unshared databases for each of the tenants. The private, unshared databases are utilized to store application data for an associated tenant, along with any customizations to the application implemented by the tenant. A shared configuration database is also utilized that stores application data that is shared among the tenants. When a request is received from a tenant to access the hosted application, the shared configuration database is utilized to locate the private, unshared database associated with the tenant making the request. The contents of the private, unshared database associated with the tenant making the request are then utilized to response to the request.
摘要翻译：这里描述了技术，用于提供利用租户非共享私有数据库的托管多租户应用。共享中间层与每个租户的私有，非共享数据库一起使用。私有非共享数据库用于存储相关租户的应用数据，以及由租户实施的应用程序的任何定制。还使用共享配置数据库来存储租户之间共享的应用程序数据。当从租户接收到访问托管应用程序的请求时，利用共享配置数据库来定位与发出请求的租户相关联的私有非共享数据库。然后利用与提出请求的租户相关联的私有非共享数据库的内容来响应该请求。

5. 发明授权

US09208188B2 Tenant management of a hosted multi-tenant application 有权
标题翻译：托管多租户应用程序的租户管理
公开(公告)号：US09208188B2
公开(公告)日：2015-12-08
申请号：US12371935
申请日：2009-02-17
申请人： Michael James Ott , David Robert Shutt , Hao Sun , Ramesh T. Bangalore , Douglas William Wood
发明人： Michael James Ott , David Robert Shutt , Hao Sun , Ramesh T. Bangalore , Douglas William Wood
IPC分类号： G06F17/30 , G06F11/14
CPC分类号： G06F17/30348 , G06F11/1451 , G06F17/30575 , G06F2201/80 , G06F2201/84
摘要： A hosted multi-tenant application is provided that permits a tenant to self-manage aspects of the operation of the application. A tenant may be permitted to upgrade the multi-tenant application on-demand or according to a schedule, to place the multi-tenant application into a read-only mode of operation, to create a shadow copy of their unshared organization database, to merge changes to a shadow copy into a master version of the unshared organization database, to create and revert to snapshots of an unshared organization database, and to perform other functions. A computing architecture that utilizes site-wide server computers and scale groups may be utilized to implement this functionality.
摘要翻译：提供了一个托管的多租户应用程序，允许租户自己管理应用程序的操作方面。可以允许租户按需或根据时间表升级多租户应用程序，以将多租户应用程序置于只读操作模式，以创建其非共享组织数据库的卷影副本，以合并将卷影副本更改为非共享组织数据库的主版本，创建和还原到非共享组织数据库的快照，并执行其他功能。可以利用利用站点范围的服务器计算机和比例组的计算架构来实现该功能。

6. 发明授权

US08396921B2 Cached and server views with automatic caching and smooth scrolling 有权
标题翻译：缓存和服务器视图，具有自动缓存和平滑滚动
公开(公告)号：US08396921B2
公开(公告)日：2013-03-12
申请号：US13465509
申请日：2012-05-07
申请人： Michael J. McCormack , Nicholas James Thomson , Dmitri Davydok , Indrojit Deb , David Robert Shutt
发明人： Michael J. McCormack , Nicholas James Thomson , Dmitri Davydok , Indrojit Deb , David Robert Shutt
IPC分类号： G06F15/16
CPC分类号： G06Q30/01 , G06F3/04855 , G06F7/08 , G06Q10/107 , G06Q30/02 , H04L67/2842 , H04L67/42
摘要： On a client computer, customer relationship management software is integrated into a messaging application that includes a user interface. Customer relationship management (CRM) information is received from a server computer. An automatic determination is made as to whether the received CRM information is to be cached on the client computer. When it is determined that the CRM information is to be cached on the client computer, the CRM information is cached in a cache on the client computer. When at least some of the CRM information is cached on the client computer, the cached CRM information is displayed as a view on the client computer. The display of the CRM information is integrated into the user interface of the messaging application program.
摘要翻译：在客户端计算机上，将客户关系管理软件集成到包含用户界面的消息应用程序中。从服务器计算机接收到客户关系管理（CRM）信息。自动确定接收到的CRM信息是否被缓存在客户端计算机上。当确定CRM信息被缓存在客户端计算机上时，CRM信息被缓存在客户端计算机上的高速缓存中。当至少一些CRM信息被缓存在客户端计算机上时，缓存的CRM信息被显示为客户端计算机上的视图。 CRM信息的显示被集成到消息应用程序的用户界面中。

7. 发明申请

US20100211548A1 TENANT MANAGEMENT OF A HOSTED MULTI-TENANT APPLICATION 有权
标题翻译：主持人多项目申请的管理
公开(公告)号：US20100211548A1
公开(公告)日：2010-08-19
申请号：US12371935
申请日：2009-02-17
申请人： Michael James Ott , David Robert Shutt , Hao Sun , Ramesh T. Bangalore , Douglas William Wood
发明人： Michael James Ott , David Robert Shutt , Hao Sun , Ramesh T. Bangalore , Douglas William Wood
IPC分类号： G06F17/30 , G06F12/16
CPC分类号： G06F17/30348 , G06F11/1451 , G06F17/30575 , G06F2201/80 , G06F2201/84
摘要： A hosted multi-tenant application is provided that permits a tenant to self-manage aspects of the operation of the application. A tenant may be permitted to upgrade the multi-tenant application on-demand or according to a schedule, to place the multi-tenant application into a read-only mode of operation, to create a shadow copy of their unshared organization database, to merge changes to a shadow copy into a master version of the unshared organization database, to create and revert to snapshots of an unshared organization database, and to perform other functions. A computing architecture that utilizes site-wide server computers and scale groups may be utilized to implement this functionality.
摘要翻译：提供了一个托管的多租户应用程序，允许租户自己管理应用程序的操作方面。可以允许租户按需或根据时间表升级多租户应用程序，以将多租户应用程序置于只读操作模式，以创建其非共享组织数据库的卷影副本，以合并将卷影副本更改为非共享组织数据库的主版本，创建和还原到非共享组织数据库的快照，并执行其他功能。可以利用利用站点范围的服务器计算机和比例组的计算架构来实现该功能。

8. 发明申请

US20080270550A1 Electronic mail connector 有权
标题翻译：电子邮件连接器
公开(公告)号：US20080270550A1
公开(公告)日：2008-10-30
申请号：US11796788
申请日：2007-04-30
申请人： Dominic J. Pouzin , Ilana Rae Smith , Shashi Ranjan , David Robert Shutt
发明人： Dominic J. Pouzin , Ilana Rae Smith , Shashi Ranjan , David Robert Shutt
IPC分类号： G06F15/16
CPC分类号： G06Q30/06
摘要： Technologies are described herein for providing a bi-direction e-mail transport between a management (“CRM”) server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.
摘要翻译：本文描述了在管理（“CRM”）服务器计算机和电子邮件服务器计算机之间提供双向电子邮件传输的技术。电子邮件连接器与CRM服务器计算机进行通信，以确定在CRM服务器计算机上是否有待发送的任何电子邮件消息。如果任何电子邮件等待发送，电子邮件连接器将从CRM服务器计算机检索电子邮件。电子邮件连接器然后与电子邮件服务器计算机进行通信，以将检索到的电子邮件发送到其预期的收件人。电子邮件连接器还可以从电子邮件服务器计算机检索电子邮件消息，并确定电子邮件消息是否与CRM相关。如果电子邮件与CRM相关，电子邮件连接器可以将CRM相关的电子邮件传送到CRM服务器。

9. 发明申请

US20120221632A1 Cached and Server Views with Automatic Caching and Smooth Scrolling 有权
标题翻译：缓存和服务器视图，具有自动缓存和平滑滚动
公开(公告)号：US20120221632A1
公开(公告)日：2012-08-30
申请号：US13465509
申请日：2012-05-07
申请人： Michael J. McCormack , Nicholas James Thomson , Dmitri Davydok , Indrojit Deb , David Robert Shutt
发明人： Michael J. McCormack , Nicholas James Thomson , Dmitri Davydok , Indrojit Deb , David Robert Shutt
IPC分类号： G06F15/16
CPC分类号： G06Q30/01 , G06F3/04855 , G06F7/08 , G06Q10/107 , G06Q30/02 , H04L67/2842 , H04L67/42
摘要： On a client computer, customer relationship management software is integrated into a messaging application that includes a user interface. Customer relationship management (CRM) information is received from a server computer. An automatic determination is made as to whether the received CRM information is to be cached on the client computer. When it is determined that the CRM information is to be cached on the client computer, the CRM information is cached in a cache on the client computer. When at least some of the CRM information is cached on the client computer, the cached CRM information is displayed as a view on the client computer. The display of the CRM information is integrated into the user interface of the messaging application program.
摘要翻译：在客户端计算机上，将客户关系管理软件集成到包含用户界面的消息应用程序中。从服务器计算机接收到客户关系管理（CRM）信息。自动确定接收到的CRM信息是否被缓存在客户端计算机上。当确定CRM信息被缓存在客户端计算机上时，CRM信息被缓存在客户端计算机上的高速缓存中。当至少一些CRM信息被缓存在客户端计算机上时，缓存的CRM信息被显示为客户端计算机上的视图。 CRM信息的显示被集成到消息应用程序的用户界面中。

10. 发明申请

US20080243867A1 Reliable and scalable multi-tenant asynchronous processing 有权
标题翻译：可靠和可扩展的多租户异步处理
公开(公告)号：US20080243867A1
公开(公告)日：2008-10-02
申请号：US11729582
申请日：2007-03-29
申请人： Akezyt Janedittakarn , Alexander Tkatch , Arash Ghanaie-Sicanie , Michael James Ott , David Robert Shutt
发明人： Akezyt Janedittakarn , Alexander Tkatch , Arash Ghanaie-Sicanie , Michael James Ott , David Robert Shutt
IPC分类号： G06F17/30
CPC分类号： G06F17/30424
摘要： In a multi-tenant environment, synchronous processing requests from clients associated with tenants are handled by middle tier servers, which forward requests for asynchronous processing to queues associated with organizational databases for each tenant directed by a locator service. A group of independent asynchronous processing servers are used to perform the asynchronous processing interacting with the databases in a distributed manner. The allocation of the requests among the asynchronous servers is managed by an exponential back off for organizations with no waiting requests algorithm combined with a quota system based on historic load for organizations that have requests. The independence of the synchronous and asynchronous processing servers, as well as the distributed interaction between the asynchronous processing servers and the databases enables scalability of the system based on request types and implementation of reliable recovery mechanisms.
摘要翻译：在多租户环境中，与租户相关联的客户端的同步处理请求由中间层服务器处理，中间层服务器将异步处理请求转发到由定位器服务指导的每个租户的组织数据库相关联的队列。一组独立的异步处理服务器用于以分布式方式执行与数据库交互的异步处理。异步服务器之间的请求分配由针对具有请求的组织的基于历史负载的不等待请求算法与配额系统组合的指数退避进行管理。同步和异步处理服务器的独立性以及异步处理服务器和数据库之间的分布式交互使基于请求类型和可靠恢复机制的实现可以实现系统的可扩展性。

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