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    • 1. 发明申请
    • Method and apparatus to enhance product remote customer serviceability
    • 提高产品远程客户服务能力的方法和设备
    • US20050060124A1
    • 2005-03-17
    • US10664571
    • 2003-09-17
    • Feng ChenJohn CunninghamSteven HagerottRobin HuberMiriam Savage
    • Feng ChenJohn CunninghamSteven HagerottRobin HuberMiriam Savage
    • G06F15/00
    • G06F11/3636
    • A scan tool is provided for automated remote data collection. The scan tool is provided to and executed at the customer site. The scan tool collects debug data, including, for example, configuration information, and sends the debug data to a customer service site. A comparison utility at the customer service site compares the debug data to a code level database, which holds valid code levels and their relationships. Historical and current data may be searched. Code levels may be updated and maintained in the code level database. The comparison utility presents mismatches, which may then be communicated back to the customer. If there are no mismatches, engineers may manually check the debug data for errors, which may also be communicated to the customer.
    • 提供扫描工具用于自动远程数据收集。 扫描工具提供给客户现场并在客户现场执行。 扫描工具收集调试数据,包括例如配置信息,并将调试数据发送到客户服务站点。 客户服务站点上的比较实用程序将调试数据与代码级数据库进行比较,代码级数据库保存有效的代码级别及其关系。 可以搜索历史和当前数据。 可以在代码级数据库中更新和维护代码级别。 比较实用程序呈现不匹配,然后可以将其传回给客户。 如果没有不匹配,工程师可能会手动检查调试数据是否有错误,也可能会传达给客户。
    • 2. 发明授权
    • System and method for automatic dynamic expansion of a snapshot repository
    • 用于自动动态扩展快照存储库的系统和方法
    • US06584551B1
    • 2003-06-24
    • US09723095
    • 2000-11-27
    • Robin Huber
    • Robin Huber
    • G06F1216
    • G06F3/0601G06F11/1458G06F2003/0697G06F2201/84
    • A system and method for dynamically expanding a snapshot repository based on predefined parameters is disclosed. The snapshot repository is monitored for determining if the amount of information stored in the snapshot repository has reached a predetermined volume increase threshold. If a determination is made that the volume increase threshold has been reached, the volume of the snapshot repository is automatically increased. The snapshot repository may also be monitored for determining if the amount of information stored in the snapshot repository has reached a predetermined maximum snapshot repository volume whereupon a warning may be provided.
    • 公开了一种基于预定义参数动态扩展快照库的系统和方法。 监视快照存储库以确定存储在快照存储库中的信息量是否已经达到预定的音量增加阈值。 如果确定已达到卷增加阈值,则快照存储库的卷将自动增加。 也可以监视快照存储库以确定存储在快照存储库中的信息量是否已经达到预定的最大快照存储库卷,从而可以提供警告。
    • 3. 发明授权
    • Instantaneous data updating using snapshot volumes
    • 使用快照卷瞬时数据更新
    • US06820099B1
    • 2004-11-16
    • US09834823
    • 2001-04-13
    • Robin HuberDonald R. Humlicek
    • Robin HuberDonald R. Humlicek
    • G06F1730
    • G06F17/30008Y10S707/99932Y10S707/99938Y10S707/99939Y10S707/99944Y10S707/99955
    • In a computerized data storage system, when data is to be updated in a primary, or “base,” logical volume, a snapshot volume is formed from the base volume. The updates are then made to the snapshot volume, preferably while the base volume is still used to satisfy normal I/O (input/output) access requests. After the updating is complete, the snapshot volume is rolled back into the base volume. During the rollback, any remaining original data in the base volume and the updated data in either the base volume or snapshot volume are available for satisfying the normal I/O access requests. Thus, the updating appears to be instantaneous, since the entire updated data is immediately available upon starting the rollback.
    • 在计算机化数据存储系统中,当要在主要或“基本”)逻辑卷中更新数据时,从基本卷形成快照卷。 然后更新到快照卷,最好在基本卷仍然用于满足正常的I / O(输入/输出)访问请求时。 更新完成后,快照卷将回滚到基本卷中。 在回滚期间,基本卷中的任何剩余原始数据和基本卷或快照卷中的更新数据都可用于满足正常的I / O访问请求。 因此,更新似乎是瞬时的,因为整个更新的数据在启动回滚时立即可用。
    • 5. 发明授权
    • Methods and systems for enhanced automated system testing
    • 增强自动化系统测试的方法和系统
    • US06745145B2
    • 2004-06-01
    • US10178135
    • 2002-06-24
    • John M. LaraRobin Huber
    • John M. LaraRobin Huber
    • G01M1900
    • G01R31/318357G01R31/318314
    • Electrical components and associated processes for enhancing automated test of a system by permitting automated generation and application (injection) of real-world stimuli applied to the system under test without the need for manual intervention. Electrical components of the present invention intercede in the exchange of signals and power over various signaling paths within a system under test. Under programmable control by methods of the invention, the electrical components of the present invention may simulate any desired real-world stimulus on any signal path associated with the system under test. Automated test procedures associated with the electrical components may then automate all phases of a test procedure including setup of the test environment, application of real-world stimuli, verification of operation of the system under test and cleanup and recovery following performance of the automated test sequence.
    • 电气部件和相关过程,用于通过允许自动生成和应用(注入)应用于被测系统的真实世界刺激而不需要手动干预来增强系统的自动化测试。 本发明的电气部件在被测系统内的各种信令路径的信号和功率的交换中中断。 在通过本发明的方法的可编程控制下,本发明的电气部件可以模拟与被测系统相关联的任何信号路径上的任何期望的真实世界刺激。 与电气部件相关联的自动测试程序可以自动化测试过程的所有阶段,包括测试环境的设置,现实世界的刺激的应用,被测系统的操作的验证以及自动测试序列的执行后的清理和恢复 。
    • 6. 发明授权
    • Method for logical unit creation with immediate availability in a raid storage environment
    • 在RAID存储环境中即时可用的逻辑单元创建方法
    • US06467023B1
    • 2002-10-15
    • US09274582
    • 1999-03-23
    • Rodney A. DeKoningDonald R. HumlicekRobin Huber
    • Rodney A. DeKoningDonald R. HumlicekRobin Huber
    • G06F1202
    • G06F11/1096G06F3/0601G06F11/1092G06F2003/0697G06F2211/1052
    • Methods and associated structure for enabling immediate availability of a disk array storage device. In particular, the methods and associated structure of the present invention permit access to a logical unit of a storage system immediately following creation of the logical unit. Initialization of the logical unit to initialize redundancy information therein proceeds in parallel with host system access to the storage space of the logical unit. The initialization process maintains a boundary parameter value indicative of the progress of the initialization process. Storage space above the boundary has had its redundancy information initialized while storage space below the boundary has not. Where an I/O request is entirely above the boundary, it is processed normally in accordance with the management of the logical unit. Where part of an I/O request is below the boundary, it is processed in a special manner that assures integrity of the redundancy data.
    • 用于实现磁盘阵列存储设备立即可用的方法和相关结构。 特别地,本发明的方法和相关结构允许在创建逻辑单元之后立即访问存储系统的逻辑单元。 初始化其中的冗余信息的逻辑单元的初始化与主机系统对逻辑单元的存储空间的访问并行进行。 初始化过程保持指示初始化过程进展的边界参数值。 边界上方的存储空间已将其冗余信息初始化,边界下方的存储空间尚未初始化。 如果I / O请求完全在边界上方,则根据逻辑单元的管理正常处理。 如果I / O请求的一部分低于边界,则以特殊方式处理,以确保冗余数据的完整性。