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1. 发明申请

US20100058121A1 VISUALIZATION OF USER INTERACTIONS IN A SYSTEM OF NETWORKED DEVICES 有权
标题翻译：网络设备系统中用户互动的可视化
公开(公告)号：US20100058121A1
公开(公告)日：2010-03-04
申请号：US12201093
申请日：2008-08-29
申请人： Guillaume Bouchard , Laurent Donini , Pascal Valobra , Victor Ciriza
发明人： Guillaume Bouchard , Laurent Donini , Pascal Valobra , Victor Ciriza
IPC分类号： G06F11/07
CPC分类号： G06F11/321 , G06F11/0733 , G06F11/0751 , G06F11/3013 , G06F11/3065
摘要： As set forth herein, a system identifies soft failures of devices. An interface captures transactional data between one or more users and one or more devices within the system. A data log receives the transactional data from the interface and stores the data as historical data for subsequent retrieval. A warning system evaluates the historical data in the data log to identify one or more devices that have a soft failure condition, wherein an alarm is output for each soft failure identified. A display module combines the historical data from the data log and one or more alarms from the warning system into a single display for review.
摘要翻译：如本文所述，系统识别设备的软故障。接口捕获一个或多个用户与系统内的一个或多个设备之间的事务数据。数据日志从接口接收事务数据，并将数据存储为用于后续检索的历史数据。警告系统评估数据日志中的历史数据，以识别具有软故障状态的一个或多个设备，其中为所识别的每个软故障输出警报。显示模块将来自数据记录的历史数据和来自警告系统的一个或多个警报组合成单个显示器以供检查。

2. 发明授权

US08230248B2 Printer time-out 有权
标题翻译：打印机超时
公开(公告)号：US08230248B2
公开(公告)日：2012-07-24
申请号：US12499986
申请日：2009-07-09
申请人： Christopher R. Dance , Victor Ciriza , Laurent Donini
发明人： Christopher R. Dance , Victor Ciriza , Laurent Donini
IPC分类号： G06F1/32
CPC分类号： G06F1/3284 , G06F1/3228 , Y02D10/159
摘要： A system and a method of providing a time-out for a device, such as a printer are provided. The time-out determines when the device is shifted from a higher energy to a lower energy mode, absent the arrival of another job to be processed by the device. The method includes acquiring data comprising a set of inter-arrival times for at least one device over a period of time, such as a week and, for each of a set of candidate time-outs, deriving a probability from the data that an inter-arrival time from the set of inter-arrival times is greater than the candidate time-out. A cost function is computed, based on the derived probability and a robustness term which allows adversarial action not predicted by the histogram to be taken into account. A time-out for the at least one device can then be identified for which the cost function is a minimum.
摘要翻译：提供了一种为诸如打印机之类的设备提供超时的系统和方法。超时确定设备何时从更高的能量转移到较低的能量模式，而不需要由设备处理的另一个作业的到达。该方法包括在一段时间（例如一周）中获取包括至少一个设备的到达之间的集合的数据，并且对于一组候选超时中的每一个，从数据中导出一个概率，从到达时间集合起的时间大于候选人超时。基于导出的概率和允许不考虑直方图预测的对抗动作的鲁棒性项来计算成本函数。然后可以识别至少一个设备的超时，其中成本函数是最小的。

3. 发明授权

US08074124B2 Visualization of user interactions in a system of networked devices 有权
标题翻译：联网设备系统中用户交互的可视化
公开(公告)号：US08074124B2
公开(公告)日：2011-12-06
申请号：US12201093
申请日：2008-08-29
申请人： Guillaume Bouchard , Laurent Donini , Pascal Valobra , Victor Ciriza
发明人： Guillaume Bouchard , Laurent Donini , Pascal Valobra , Victor Ciriza
IPC分类号： G06F11/00
CPC分类号： G06F11/321 , G06F11/0733 , G06F11/0751 , G06F11/3013 , G06F11/3065
摘要： As set forth herein, a system identifies soft failures of devices. An interface captures transactional data between one or more users and one or more devices within the system. A data log receives the transactional data from the interface and stores the data as historical data for subsequent retrieval. A warning system evaluates the historical data in the data log to identify one or more devices that have a soft failure condition, wherein an alarm is output for each soft failure identified. A display module combines the historical data from the data log and one or more alarms from the warning system into a single display for review.
摘要翻译：如本文所述，系统识别设备的软故障。接口捕获一个或多个用户与系统内的一个或多个设备之间的事务数据。数据日志从接口接收事务数据，并将数据存储为用于后续检索的历史数据。警告系统评估数据日志中的历史数据，以识别具有软故障状态的一个或多个设备，其中为所识别的每个软故障输出警报。显示模块将来自数据记录的历史数据和来自警告系统的一个或多个警报组合成单个显示器以供检查。

4. 发明申请

US20110010571A1 PRINTER TIME-OUT 有权
标题翻译：打印机超时
公开(公告)号：US20110010571A1
公开(公告)日：2011-01-13
申请号：US12499986
申请日：2009-07-09
申请人： Christopher R. DANCE , Victor Ciriza , Laurent Donini
发明人： Christopher R. DANCE , Victor Ciriza , Laurent Donini
IPC分类号： G06F1/14
CPC分类号： G06F1/3284 , G06F1/3228 , Y02D10/159
摘要： A system and a method of providing a time-out for a device, such as a printer are provided. The time-out determines when the device is shifted from a higher energy to a lower energy mode, absent the arrival of another job to be processed by the device. The method includes acquiring data comprising a set of inter-arrival times for at least one device over a period of time, such as a week and, for each of a set of candidate time-outs, deriving a probability from the data that an inter-arrival time from the set of inter-arrival times is greater than the candidate time-out. A cost function is computed, based on the derived probability and a robustness term which allows adversarial action not predicted by the histogram to be taken into account. A time-out for the at least one device can then be identified for which the cost function is a minimum.
摘要翻译：提供了一种为诸如打印机之类的设备提供超时的系统和方法。超时确定设备何时从更高的能量转移到较低的能量模式，而不需要由设备处理的另一个作业的到达。该方法包括在一段时间（例如一周）中获取包括至少一个设备的到达之间的集合的数据，并且对于一组候选超时中的每一个，从数据中获得概率，从到达时间集合起的时间大于候选人超时。基于导出的概率和允许不考虑直方图预测的对抗动作的鲁棒性项来计算成本函数。然后可以识别至少一个设备的超时，其中成本函数是最小的。

5. 发明申请

US20100145647A1 SYSTEM AND METHOD FOR IMPROVING FAILURE DETECTION USING COLLECTIVE INTELLIGENCE WITH END-USER FEEDBACK 有权
标题翻译：使用最终用户反馈的集体智能改善故障检测的系统和方法
公开(公告)号：US20100145647A1
公开(公告)日：2010-06-10
申请号：US12328276
申请日：2008-12-04
申请人： Guillaume Bouchard , Victor Ciriza , Laurent Donini , Pascal Valobra
发明人： Guillaume Bouchard , Victor Ciriza , Laurent Donini , Pascal Valobra
IPC分类号： G06F11/34
CPC分类号： G06F11/3476 , G03G15/5079 , G03G2215/00109 , G03G2221/1675 , G06F11/0733 , G06F11/0751
摘要： Systems and methods are described that facilitate using end-user feedback to automatically distinguish between a normal behavior and a device failure which can be a hard failure (e.g., a device malfunction) or a soft failure. For instance, upon detection of a usage switch from a first device to a second device by a user, a survey message is sent to the user to solicit information regarding the reasons for the switch. If the switch was triggered by a device malfunction, the detected device failure is verified and an alert is sent to an administrator and/or potentially impacted users. If the switch was triggered by the user's need for functionality (e.g., color printing, collation, etc.) not provided by the first device, which is otherwise functioning properly, then the detected failure is determined to be a failure and the failure detection algorithm is updated accordingly.
摘要翻译：描述了有助于使用最终用户反馈来自动区分正常行为和可能是硬故障（例如，设备故障）或软故障的设备故障的系统和方法。例如，当用户检测到从第一设备到第二设备的使用切换时，向用户发送调查消息以征求关于切换原因的信息。如果交换机被设备故障触发，则检测到的设备故障被验证，并且向管理员和/或可能受影响的用户发送警报。如果交换机是由用户对第一设备未提供的功能（例如，彩色打印，整理等）的需求触发的，否则功能正常，则检测到的故障被确定为故障，故障检测算法相应更新。

6. 发明授权

US08145073B2 System and method for improving failure detection using collective intelligence with end-user feedback 有权
标题翻译：使用最终用户反馈的集体智能改进故障检测的系统和方法
公开(公告)号：US08145073B2
公开(公告)日：2012-03-27
申请号：US12328276
申请日：2008-12-04
申请人： Guillaume Bouchard , Victor Ciriza , Laurent Donini , Pascal Valobra
发明人： Guillaume Bouchard , Victor Ciriza , Laurent Donini , Pascal Valobra
IPC分类号： G03G15/00 , G03G21/00
CPC分类号： G06F11/3476 , G03G15/5079 , G03G2215/00109 , G03G2221/1675 , G06F11/0733 , G06F11/0751
摘要： Systems and methods are described that facilitate using end-user feedback to automatically distinguish between a normal behavior and a device failure which can be a hard failure (e.g., a device malfunction) or a soft failure. For instance, upon detection of a usage switch from a first device to a second device by a user, a survey message is sent to the user to solicit information regarding the reasons for the switch. If the switch was triggered by a device malfunction, the detected device failure is verified and an alert is sent to an administrator and/or potentially impacted users. If the switch was triggered by the user's need for functionality (e.g., color printing, collation, etc.) not provided by the first device, which is otherwise functioning properly, then the detected failure is determined to be a failure and the failure detection algorithm is updated accordingly.
摘要翻译：描述了有助于使用最终用户反馈来自动区分正常行为和可能是硬故障（例如，设备故障）或软故障的设备故障的系统和方法。例如，当用户检测到从第一设备到第二设备的使用切换时，向用户发送调查消息以征求关于切换原因的信息。如果交换机被设备故障触发，则检测到的设备故障被验证，并且向管理员和/或可能受影响的用户发送警报。如果交换机是由用户对第一设备未提供的功能（例如，彩色打印，整理等）的需求触发的，否则功能正常，则检测到的故障被确定为故障，故障检测算法相应更新。

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