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    • 9. 发明申请
    • System and method for providing professional services
    • 提供专业服务的制度和方法
    • US20080249792A1
    • 2008-10-09
    • US11784043
    • 2007-04-05
    • J. Christopher Robertson
    • J. Christopher Robertson
    • G06Q10/00
    • G06Q30/02
    • A method and system for providing personal services to a customer on a recurring basis. In one embodiment, upon first providing personals services to achieve a desired result for the customer, a customer record is created containing objective and subjective data associated with the provision of services to the customer. Upon a subsequent visit to a service location, a customer's record can be retrieved and referred to by the service provider in order to ensure consistency in the result of the services provided to the customer from visit to visit. In an exemplary embodiment, the method and system are utilized by a plurality of hair styling businesses, each of which having access to a central database of customer records, thus enabling a customer to patronize any of the plurality of businesses while being assured of a measure of consistency in the result of the services provided.
    • 一种用于向客户定期提供个人服务的方法和系统。 在一个实施例中,当首先提供个人服务以为客户实现期望的结果时,创建包含与向客户提供服务相关联的客观和主观数据的顾客记录。 随后访问服务位置,可以检索客户的记录并由服务提供商引用,以确保从访问访问向客户提供的服务的一致性。 在一个示例性实施例中,该方法和系统由多个头发造型企业利用,每个头发造型企业都可以访问客户记录的中央数据库,从而使客户能够光顾许多企业中的任何一个,同时确保测量 提供的服务结果一致。