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    • 2. 发明授权
    • Method and apparatus for placing automated service calls for postage meter and base
    • 放置邮资计费器和基地的自动化服务电话的方法和设备
    • US06269350B1
    • 2001-07-31
    • US09122168
    • 1998-07-24
    • Chandrakant J. Shah
    • Chandrakant J. Shah
    • G06F1760
    • G06Q30/02
    • A meter and/or base coupled to one or more modems automatically places a service call to a service center upon detection of particular ones of detected faults. Diagnostic and test software periodically test the meter and/or base to ensure that the meter and/or base operate in an expected manner. Upon detection of a hard fault, a service call is placed to the service center and pertinent diagnostic data (e.g., the error code) is transmitted to allow the service center to promptly and properly respond to the call. For soft faults, the meter can resume operation if the detected fault clears up
    • 耦合到一个或多个调制解调器的仪表和/或基站在检测到特定检测到的故障时自动将服务呼叫发送到服务中心。 诊断和测试软件定期测试仪表和/或底座,以确保仪表和/或基座以预期的方式运行。 在检测到硬故障时,将服务呼叫发送到服务中心,并且发送相关诊断数据(例如,错误代码),以允许服务中心迅速且适当地响应该呼叫。 对于软故障,如果检测到的故障清除,仪表可以恢复运行
    • 6. 发明授权
    • Method and apparatus for placing automated calls for postage meter and base
    • 用于放置邮资计费器和基地的自动呼叫的方法和装置
    • US06766308B2
    • 2004-07-20
    • US09876847
    • 2001-06-06
    • Chandrakant J. Shah
    • Chandrakant J. Shah
    • G06F1700
    • G06Q30/02
    • A meter and/or base coupled to one or more modems automatically places a service call to a service center upon detection of particular ones of detected faults. Diagnostic and test software periodically test the meter and/or base to ensure that the meter and/or base operate in an expected manner. Upon detection of a hard fault, a service call is placed to the service center and pertinent diagnostic data (e.g., the error code) is transmitted to allow the service center to promptly and properly respond to the call. For soft faults, the meter can resume operation if the detected fault clears up.
    • 耦合到一个或多个调制解调器的仪表和/或基站在检测到特定检测到的故障时自动将服务呼叫发送到服务中心。 诊断和测试软件定期测试仪表和/或底座,以确保仪表和/或基座以预期的方式运行。 在检测到硬故障时,将服务呼叫发送到服务中心,并且发送相关诊断数据(例如,错误代码),以允许服务中心迅速且适当地响应该呼叫。 对于软故障,如果检测到的故障清除,仪表可以恢复运行。