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    • 1. 发明专利
    • System and method for enhanced computer telephony integration and interaction
    • 增强电脑电话整合与互动的系统与方法
    • JP2005080298A
    • 2005-03-24
    • JP2004245921
    • 2004-08-25
    • Microsoft Corpマイクロソフト コーポレーション
    • NARIN ATTILACADIZ JONATHAN JAYGUPTA ANOOPJANCKE GAVINBOYLE MICHAEL
    • H04L12/66H04M3/00H04M3/42H04M3/51H04Q3/58
    • H04M3/42323H04M3/42272H04M3/5125H04M3/5183
    • PROBLEM TO BE SOLVED: To provide a system which facilitates interaction and integration between a private branch exchange (PBX) and a client computer on a computer network. SOLUTION: An enhanced telephony (ET) server is connected to a PBX and all instances of the ET clients running on a user computer. The ET server functions as a proxy between the ET clients and the PBX. The ET client is registered with the ET server for an internal phone. Then, the ET server can transfer a telephone action request (such as making a telephone call) to the PBX providing a service for the internal phone from the registered ET client. In addition, the ET server can relay a telephone event (such as an incoming call) from the PBX to all of the registered clients. The ET server facilitates a seamless integration among functions of the telephone and personal computer and provides an integrated environment for wide array of user-controlled computers and the telephones for a user. COPYRIGHT: (C)2005,JPO&NCIPI
    • 要解决的问题:提供一种促进专用小交换机(PBX)和计算机网络上的客户端计算机之间的交互和集成的系统。

      解决方案:增强型电话(ET)服务器连接到PBX以及在用户计算机上运行的ET客户端的所有实例。 ET服务器作为ET客户端和PBX之间的代理。 ET客户端在内部电话的ET服务器上注册。 然后,ET服务器可以向从注册的ET客户端向内部电话提供服务的PBX传送电话请求(例如进行电话呼叫)。 此外,ET服务器可以将PBX上的电话事件(如来电)中继到所有注册的客户端。 ET服务器有助于电话和个人计算机的功能之间的无缝集成,并为广泛的用户控制的计算机和用户的电话提供集成的环境。 版权所有(C)2005,JPO&NCIPI