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1. 发明公开

EP3044681A1 SYSTEMS AND METHODS FOR COLLECTING, TRACKING, AND STORING SYSTEM PERFORMANCE AND EVENT DATA FOR COMPUTING DEVICES 有权转让
标题翻译：系统和方法探测，跟踪及存储系统的性能和事件数据计算元件
公开(公告)号：EP3044681A1
公开(公告)日：2016-07-20
申请号：EP14843613.2
申请日：2014-09-12
申请人： Assurant Inc. , Mobile Defense Inc.
发明人： BREWER, Dustin , SAUNDERS, Stuart , HURST, Cameron
IPC分类号： G06F11/30
CPC分类号： G06F11/3409 , G06F11/323 , G06F11/3428 , G06F11/3466 , G06F2201/86
摘要： A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
摘要翻译：一种系统，被配置成跟踪和存储系统和事件数据为各种计算设备。该系统被配置成与至少部分地基于在所述计算设备的特征部分轮廓的各种计算设备相关联。该系统进一步经配置以比较对于具有特定轮廓针对所有其他设备做共享特定简档特定计算设备的性能数据和/或性能度量。然后，系统会显示此相比于特定的计算设备的用户，基本上自动诊断基于所述性能和系统事件数据的特定计算设备的问题，和/或使用户能够诊断问题-基于所述性能和系统 EVENTDATA。

2. 发明公开

EP2834740A1 SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING MOBILE DEVICE SUPPORT SERVICES 无效转让
标题翻译：系统，方法，设备和计算机程序产品提供支援服务可用于移动设备
公开(公告)号：EP2834740A1
公开(公告)日：2015-02-11
申请号：EP13717925.5
申请日：2013-04-04
申请人： Assurant, Inc. , Mobile Defense, Inc.
发明人： HURST, Cameron , SAUNDERS, Stuart
IPC分类号： G06F11/07 , H04L12/24
CPC分类号： H04W4/50 , G06F11/0742 , G06F11/0748 , G06F11/0793 , G06F11/2294 , G06F21/577 , G06F2221/2143 , H04L67/303 , H04W4/60 , H04W84/12
摘要： A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
摘要翻译：提供一种用于提供移动设备支持的服务的方法。该方法可包括监视移动设备的状态。该方法还可以包括执行在拍摄的devicestatus数据部分以识别潜在的故障并可能影响移动设备的功能至少基于设备诊断。因此，提供一个相应的系统，装置和计算机程序产品。

3. 发明公开

EP3817334A3 METHODS, APPARATUSES AND SYSTEMS FOR NETWORK ANALYSIS 审中-实审
公开(公告)号：EP3817334A3
公开(公告)日：2021-07-21
申请号：EP20193336.3
申请日：2015-10-08
申请人： Assurant, Inc.
发明人： HURST, Cameron , MEYER, Joan Patricia Mcdonald , SAUNDERS, Stuart
IPC分类号： H04L29/08 , H04W12/084
摘要： Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.

4. 发明公开

EP3817334A2 METHODS, APPARATUSES AND SYSTEMS FOR NETWORK ANALYSIS 审中-实审
公开(公告)号：EP3817334A2
公开(公告)日：2021-05-05
申请号：EP20193336.3
申请日：2015-10-08
申请人： Assurant, Inc.
发明人： HURST, Cameron , MEYER, Joan Patricia Mcdonald , SAUNDERS, Stuart
IPC分类号： H04L29/08 , H04W12/084
摘要： Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.

5. 发明授权

EP3205075B1 METHODS, APPARATUSES, AND SYSTEMS FOR NETWORK ANALYSIS 有权
公开(公告)号：EP3205075B1
公开(公告)日：2020-11-25
申请号：EP15787018.9
申请日：2015-10-08
申请人： Assurant, Inc.
发明人： HURST, Cameron , MEYER, Joan Patricia Mcdonald , SAUNDERS, Stuart
IPC分类号： H04L29/08 , H04W12/08 , H04W24/08 , H04W24/10

6. 发明公开

EP4277241A2 METHOD AND APPARATUS FOR NETWORK ANALYSIS 审中-公开
公开(公告)号：EP4277241A2
公开(公告)日：2023-11-15
申请号：EP23200386.3
申请日：2015-10-08
申请人： Assurant, Inc.
发明人： HURST, Cameron , MEYER, Joan Patricia McDonald , SAUNDERS, Stuart
IPC分类号： H04L67/52
摘要： Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.

7. 发明公开

EP4123460A1 SYSTEMS AND METHODS FOR COLLECTING, TRACKING, AND STORING SYSTEM PERFORMANCE AND EVENT DATA FOR COMPUTING DEVICES 审中-公开
公开(公告)号：EP4123460A1
公开(公告)日：2023-01-25
申请号：EP22195380.5
申请日：2014-09-12
申请人： Assurant, Inc.
发明人： BREWER, Dustin , SAUNDERS, Stuart , HURST, Cameron
IPC分类号： G06F11/30 , G06F11/34 , H04W24/00 , G06F11/32
摘要： A computer-implemented method comprising:
establishing at least a first device profile based at least in part on at least one device characteristic of a plurality of device characteristics associated with a plurality of computing devices;
storing a plurality of performance data associated with the plurality of computing devices associated with the plurality of device characteristics;
determining a portion of the plurality of computing devices that are associated with the first device profile; and
determining average performance data comprising aggregated performance metrics for comparison with first performance data associated with a first computing device also associated with the first device profile, wherein the aggregated performance metrics is based at least in part on a portion of the plurality of performance data associated with the portion of the plurality of computing devices associated with the first device profile.

9. 发明公开

EP3205075A2 METHODS, APPARATUSES, AND SYSTEMS FOR NETWORK ANALYSIS 有权
标题翻译：用于网络分析的方法，装置和系统
公开(公告)号：EP3205075A2
公开(公告)日：2017-08-16
申请号：EP15787018.9
申请日：2015-10-08
申请人： Assurant Inc.
发明人： HURST, Cameron , MEYER, Joan Patricia Mcdonald , SAUNDERS, Stuart
IPC分类号： H04L29/08 , H04W12/00
CPC分类号： H04W24/08 , H04L67/025 , H04L67/04 , H04L67/10 , H04L67/18 , H04W12/08 , H04W24/10
摘要： Methods, systems, apparatuses, and computer readable media for providing a network analysis system are disclosed. An example of a system for providing a network analysis system includes at least one satellite device configured to monitor wireless network traffic to determine at least one network communication event, generate an event message based on the at least one network communication event, and transmit the event message. The system also includes a controller device configured to receive the event message, determine an identity of at least one device communicating during the network communication event, determine a network status based at least in part on the identity of the at least one device, and provide the network status via an interface.
摘要翻译：公开了用于提供网络分析系统的方法，系统，设备和计算机可读介质。用于提供网络分析系统的系统的示例包括：至少一个卫星设备，其被配置为监视无线网络业务以确定至少一个网络通信事件;基于至少一个网络通信事件生成事件消息;以及将事件信息。该系统还包括控制器设备，其被配置为接收事件消息，确定在网络通信事件期间传送的至少一个设备的身份，至少部分地基于至少一个设备的身份来确定网络状态，并且提供通过接口的网络状态。

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