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1. 发明公开

EP4036852A1 SCREEN DAMAGE DETECTION FOR DEVICES 审中-公开
公开(公告)号：EP4036852A1
公开(公告)日：2022-08-03
申请号：EP22163056.9
申请日：2017-03-07
申请人： Assurant, Inc.
发明人： NAIR, Biju , SINGH, Bikramjit , NAIR, Satish G , REDDY, Ram Mohan , DWIVEDI, Rajiv Kumar , HEISTAD, Christopher , GRIFFITHS, Rebekah Jane , CHINN, Jonathan Brian , MEDINA, Karl Felix
IPC分类号： G06T7/00 , G06Q10/00 , G06Q30/02 , G06F3/0346 , G06Q50/00
摘要： In various implementations, a condition of one or more screens of a device may be determined. A user may select a return application that facilitates capturing image(s) of device screen(s). A user may capture images of a screen of using a camera of the same device or another device. In some implementations, the user may position the device proximate a mirror such that the device can capture an image of one or more screens of the device. The captured image(s) may be processed and/or analyzed to determine if the screen of the device is damaged. In some implementations, notifications based on the condition of the device screen(s) may be transmitted. A price for the device may be determined, in some implementations based on the condition of the screen.

2. 发明公开

EP3914879A1 METHODS, APPARATUSES, AND SYSTEMS FOR MONITORING AND MAINTAINING VEHICLE CONDITION 审中-实审转让
公开(公告)号：EP3914879A1
公开(公告)日：2021-12-01
申请号：EP20745068.5
申请日：2020-01-23
申请人： Assurant, Inc.
发明人： PERKNA, Ronnie Blake , GRONSBELL, Dan , GARCIA, Angel
IPC分类号： G01C21/26

3. 发明公开

EP3044681A1 SYSTEMS AND METHODS FOR COLLECTING, TRACKING, AND STORING SYSTEM PERFORMANCE AND EVENT DATA FOR COMPUTING DEVICES 有权转让
标题翻译：系统和方法探测，跟踪及存储系统的性能和事件数据计算元件
公开(公告)号：EP3044681A1
公开(公告)日：2016-07-20
申请号：EP14843613.2
申请日：2014-09-12
申请人： Assurant Inc. , Mobile Defense Inc.
发明人： BREWER, Dustin , SAUNDERS, Stuart , HURST, Cameron
IPC分类号： G06F11/30
CPC分类号： G06F11/3409 , G06F11/323 , G06F11/3428 , G06F11/3466 , G06F2201/86
摘要： A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
摘要翻译：一种系统，被配置成跟踪和存储系统和事件数据为各种计算设备。该系统被配置成与至少部分地基于在所述计算设备的特征部分轮廓的各种计算设备相关联。该系统进一步经配置以比较对于具有特定轮廓针对所有其他设备做共享特定简档特定计算设备的性能数据和/或性能度量。然后，系统会显示此相比于特定的计算设备的用户，基本上自动诊断基于所述性能和系统事件数据的特定计算设备的问题，和/或使用户能够诊断问题-基于所述性能和系统 EVENTDATA。

4. 发明公开

EP2839632A1 SYSTEMS, METHODS, APPARATUSES AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING MOBILE DEVICE PROTECTION 审中-公开
标题翻译：用于提供移动设备保护的系统，方法，设备和计算机程序产品
公开(公告)号：EP2839632A1
公开(公告)日：2015-02-25
申请号：EP13777627.4
申请日：2013-03-22
申请人： Assurant, Inc.
发明人： TAHIR, Anis , ZUBERI, Baseer , DENISON, Chris , RANA, Manjit
IPC分类号： H04M3/42
CPC分类号： G06F21/577 , H04W4/02 , H04W4/50 , H04W12/12
摘要： Systems, methods, apparatuses and computer program products for providing mobile device protection. Some example embodiments provide for analyzing the current risks associated with a user's mobile device and providing solutions to improve the security of the mobile device. Further, some example embodiments provide for analysis of the hardware and software configuration of a mobile device, the applications installed on a mobile device, the accounts on a mobile device, the user data stored on or accessed from a mobile device, and/or the current location of a mobile device and then comparing this device data to known risk data to provide a user with an increased awareness of the current risks associated with a mobile device.
摘要翻译：用于提供移动设备保护的系统，方法，装置和计算机程序产品。一些示例实施例提供用于分析与用户的移动设备相关联的当前风险并提供改善移动设备的安全性的解决方案。此外，一些示例实施例提供了对移动设备的硬件和软件配置，安装在移动设备上的应用，移动设备上的账户，存储在移动设备上或从移动设备访问的用户数据的分析，和/或移动设备的当前位置，然后将该设备数据与已知风险数据进行比较以向用户提供对与移动设备相关联的当前风险的增强的认知。

5. 发明公开

EP2834740A1 SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING MOBILE DEVICE SUPPORT SERVICES 无效转让
标题翻译：系统，方法，设备和计算机程序产品提供支援服务可用于移动设备
公开(公告)号：EP2834740A1
公开(公告)日：2015-02-11
申请号：EP13717925.5
申请日：2013-04-04
申请人： Assurant, Inc. , Mobile Defense, Inc.
发明人： HURST, Cameron , SAUNDERS, Stuart
IPC分类号： G06F11/07 , H04L12/24
CPC分类号： H04W4/50 , G06F11/0742 , G06F11/0748 , G06F11/0793 , G06F11/2294 , G06F21/577 , G06F2221/2143 , H04L67/303 , H04W4/60 , H04W84/12
摘要： A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
摘要翻译：提供一种用于提供移动设备支持的服务的方法。该方法可包括监视移动设备的状态。该方法还可以包括执行在拍摄的devicestatus数据部分以识别潜在的故障并可能影响移动设备的功能至少基于设备诊断。因此，提供一个相应的系统，装置和计算机程序产品。

6. 发明公开

EP4148576A1 SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING MOBILE DEVICE SUPPORT SERVICES 审中-实审
公开(公告)号：EP4148576A1
公开(公告)日：2023-03-15
申请号：EP22204825.8
申请日：2013-03-22
申请人： Assurant, Inc.
发明人： HURST, Cameron E , CONRAD, Cassandra G
IPC分类号： G06F11/07 , G06Q10/20 , G06Q30/016 , H04L41/0253 , H04L41/069 , H04L41/08 , H04W24/04 , H04L41/18 , H04L41/22 , H04L41/5061 , H04L41/5074
摘要： A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.

7. 发明公开

EP3817337A1 MANAGING AND SYNCHRONIZING INDEPENDENT COMPUTING RESOURCES 有权
公开(公告)号：EP3817337A1
公开(公告)日：2021-05-05
申请号：EP20204906.0
申请日：2020-10-30
申请人： Assurant, Inc.
发明人： CARTWRIGHT, Charles Daniel , GUPTA, Piyush , ALMONTE, Gilberto Jose
IPC分类号： H04L29/08 , G06F16/27
摘要： Various embodiments of the present disclosure are directed to improved systems, apparatuses, methods, and computer program products for managing and synchronizing independent computing resources. In this regard, embodiments may manage and/or synchronize computing resources, data, and the like between the embodiments and various independent third-party systems, while handling transmission errors that occur during synchronization. In an example context, embodiments manage synchronization of subscriber profiles between the various systems. Some embodiments manage computing resources for processing one or more unprocessed actions of various types, for example by scaling executed process instances based on an action queue length and a queue length minimum threshold and/or queue length maximum threshold.

8. 发明公开

EP3496025A1 METHOD, APPARATUS AND COMPUTER PROGRAM PRODUCT FOR PROVIDING TARGETED FULFILLMENT WITH RESPECT TO A WIRELESS DEVICE PROTECTION PROGRAM 无效转让
公开(公告)号：EP3496025A1
公开(公告)日：2019-06-12
申请号：EP18196762.1
申请日：2012-03-30
申请人： Assurant, Inc.
发明人： BECERRA, Manuel , MCMILLAN, David Glenn , GORMAN, Edward , MCWILLIAMS, Gary
IPC分类号： G06Q40/00 , G06Q10/10
摘要： A method for providing targeted fulfillment with respect to a wireless device protection program may include receiving claim information associated with a subscriber, the claim information indicative of a claim associated with a wireless device protection program, employing a predictive model to determine a plurality of options for fulfillment of the claim, the predictive model defining a weighted value for each option where the weighted value considers cost and a corresponding predicted benefit associated with each option, and enabling ranking of the plurality of options based on the weighted value of each option. A corresponding computer program product and apparatus are also provided.

9. 发明公开

EP3044681A4 SYSTEMS AND METHODS FOR COLLECTING, TRACKING, AND STORING SYSTEM PERFORMANCE AND EVENT DATA FOR COMPUTING DEVICES 有权转让
标题翻译： SYSTEME UND VERFAHREN ZUR ERFASSUNG，NACHVERFOLGUNG UND SPEICHERUNG VON SYSTEMLEISTUNGS- UND EREIGNISDATENFÜRBERECHNUNGSVORHTHTENEN
公开(公告)号：EP3044681A4
公开(公告)日：2017-07-19
申请号：EP14843613
申请日：2014-09-12
申请人： ASSURANT INC , MOBILE DEFENSE INC
发明人： BREWER DUSTIN , SAUNDERS STUART , HURST CAMERON
IPC分类号： G06F11/30 , G06F11/32 , G06F11/34 , H04W24/00
CPC分类号： G06F11/3409 , G06F11/323 , G06F11/3428 , G06F11/3466 , G06F2201/86
摘要： A system is configured to track and store system and event data for various computing devices. The system is configured to associate the various computing devices with profiles based at least in part on characteristics of the computing devices. The system is further configured to compare performance data and/or performance metrics for particular computing devices having a particular profile against all other devices that share the particular profile. The system then displays this comparison to a user of the particular computing device, substantially automatically diagnoses an issue with the particular computing device based on the performance and system event data, and/or enables the user to diagnose the problem based on the performance and system event data.
摘要翻译：系统被配置为跟踪和存储各种计算设备的系统和事件数据。系统被配置为至少部分地基于计算设备的特性将各种计算设备与简档相关联。该系统进一步被配置为将具有特定简档的特定计算设备的性能数据和/或性能指标与共享该特定简档的所有其他设备进行比较。然后系统将该比较显示给特定计算设备的用户，基于性能和系统事件数据基本自动地诊断与特定计算设备的问题，和/或使用户能够基于性能和系统诊断问题事件数据。

10. 发明公开

EP2839632A4 SYSTEMS, METHODS, APPARATUSES AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING MOBILE DEVICE PROTECTION 审中-公开
标题翻译：系统，方法，设备和计算机程序产品提供移动设备保护
公开(公告)号：EP2839632A4
公开(公告)日：2015-10-14
申请号：EP13777627
申请日：2013-03-22
申请人： ASSURANT INC
发明人： TAHIR ANIS , ZUBERI BASEER , DENISON CHRIS , RANA MANJIT
IPC分类号： H04M3/42 , G06F21/57 , H04L29/06 , H04L29/08 , H04W4/02 , H04W12/12
CPC分类号： G06F21/577 , H04W4/001 , H04W4/02 , H04W12/12
摘要： Systems, methods, apparatuses and computer program products for providing mobile device protection. Some example embodiments provide for analyzing the current risks associated with a user's mobile device and providing solutions to improve the security of the mobile device. Further, some example embodiments provide for analysis of the hardware and software configuration of a mobile device, the applications installed on a mobile device, the accounts on a mobile device, the user data stored on or accessed from a mobile device, and/or the current location of a mobile device and then comparing this device data to known risk data to provide a user with an increased awareness of the current risks associated with a mobile device.

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