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    • 1. 发明申请
    • VIDEO SEARCH SYSTEM AND METHOD OF USE
    • 视频搜索系统及其使用方法
    • WO2013101689A1
    • 2013-07-04
    • PCT/US2012/071117
    • 2012-12-21
    • CELLCO PARTNERSHIP D/B/A VERIZON WIRELESSKUMAR, Sanjeev
    • KUMAR, Sanjeev
    • H04N5/917
    • G06F17/30825
    • Λ system and method identifies a video file in response to a video based search query. A video imaging device in a mobile device captures a video file, and sends it to a search engine. A database associated with the search engine stores pre-indexed metadata of preindexed frames of video. A video analyzer separates the received video file into individual frames, analyzes the individual frames received from the mobile device by converting the individual frames into metadata, and compares the metadata to the pre-indexed metadata of the pre-indexed frames stored in the database. The video analyzer sends a message containing information about the identified pro-existing video back to the mobile device based on the comparison of metadata. The metadata of the file and/or the metadata in the database may include one or more of pixel information, histogram information, image recognition information and audio information for each individual frame.
    • Lambda系统和方法响应于基于视频的搜索查询识别视频文件。 移动设备中的视频成像设备捕获视频文件,并将其发送到搜索引擎。 与搜索引擎相关联的数据库存储预索引视频帧的元数据。 视频分析器将接收到的视频文件分离成各个帧,通过将各个帧转换为元数据来分析从移动设备接收到的各个帧,并将元数据与存储在数据库中的预索引帧的预先索引的元数据进行比较。 基于元数据的比较,视频分析器发送包含关于所识别的现有视频信息的消息回到移动设备。 数据库中的文件和/或元数据的元数据可以包括用于每个单独帧的像素信息,直方图信息,图像识别信息和音频信息中的一个或多个。
    • 10. 发明申请
    • CALL CENTERS WITH IMAGE OR VIDEO BASED PRIORITY
    • 以图像或视频为主的呼叫中心
    • WO2008008214A2
    • 2008-01-17
    • PCT/US2007/015218
    • 2007-06-28
    • CISCO TECHNOLOGY, INC.SHAFFER, ShmuelPATEL, LabheshJAIN, MukulKUMAR, Sanjeev
    • SHAFFER, ShmuelPATEL, LabheshJAIN, MukulKUMAR, Sanjeev
    • H04M3/00
    • H04M3/42187H04M3/42357H04M3/5232H04M7/0039H04M2201/50H04M2242/04H04M2242/14
    • Disclosed are apparatus and methods for utilizing the camera or video capability of particular communication devices (104), such as cell phones, to enhance handling of calls, such as emergency calls. In one implementation, when a call is made to an emergency response center (ERC) (102) using an image/video capable communication device and such call is queued until an agent is available for handling the call, one or more images or video may be collected from such caller by utilizing the image/video capability of the caller's communication device (202). The images collected from a plurality of different callers may then be sorted into different event groups (502). For instance, all the images/video that relate to a same emergency event, such as a traffic accident, are grouped together into a same event group. The different groups can then be prioritized for handling by an available agent (206, 504). Additionally, the individual callers for each group may also be prioritized based on the collected images/video (206, 510), e.g., the caller that is closest to the emergency event may be called first.
    • 公开了用于利用诸如蜂窝电话的特定通信设备(104)的相机或视频能力的装置和方法,以增强诸如紧急呼叫之类的呼叫的处理。 在一个实现中,当使用具有图像/视频能力的通信设备对紧急响应中心(ERC)(102)进行呼叫时,并且这样的呼叫被排队等待代理可用于处理呼叫时,一个或多个图像或视频可以 通过利用呼叫者的通信设备(202)的图像/视频能力从该呼叫者收集。 然后可以将从多个不同的呼叫者收集的图像分类成不同的事件组(502)。 例如,与相同的紧急事件(例如交通事故)相关的所有图像/视频被分组在一起成为相同的事件组。 然后可以将不同的组优先处理由可用代理(206,504)处理。 另外,也可以基于所收集的图像/视频(206,510)对每个组的各个呼叫者进行优先排序,例如,可以首先调用最接近紧急事件的呼叫者。