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2. 发明申请

WO2008013756A2 BANK QUEUE MONITORING SYSTEMS AND METHODS 审中-公开
标题翻译：银行队监督系统和方法
公开(公告)号：WO2008013756A2
公开(公告)日：2008-01-31
申请号：PCT/US2007016515
申请日：2007-07-23
申请人： DEAN CLIFF EDWARDS
发明人： DEAN CLIFF EDWARDS
IPC分类号： G06F15/02 , G06F9/46
CPC分类号： G06Q10/00 , G06Q10/06315 , G06Q10/0633
摘要： A system for monitoring a queue including an entry sensor subsystem for sensing the entrance of customers into the queue, an exit sensor subsystem for sensing the exit of customers from the queue, and a processing system in communication with the entry and exit sensor subsystems. The processing system is operable to log a customer sensed by the entry sensor as entering the queue, determine from the exit sensor subsystem if the logged customer has exited the queue within a predetermined time period, and if the logged customer has exited the queue within the predetermined time period, log the customer as having received service or, if the logged customer has not exited the queue within the predetermined time period, provide an indication to management personnel.
摘要翻译：一种用于监视队列的系统，包括用于感测客户进入队列的入口传感器子系统，用于感测客户从队列中退出的出口传感器子系统，以及与入口和出口传感器子系统通信的处理系统。处理系统可操作以将由入口传感器感测的客户记录为进入队列，从出口传感器子系统确定所记录的客户是否在预定时间段内已经退出队列，并且如果记录的客户已经退出了在预定时间段，将客户记录为接收到服务，或者如果记录的客户在预定时间段内没有退出队列，则向管理人员提供指示。

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