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91. 发明申请

WO99055111A2 PROCEDURE AND SYSTEM FOR INDICATING A CALL IN HOLD STATE IN A TELECOMMUNICATION SYSTEM 审中-公开
标题翻译：在电信系统中指示呼叫等待的方法和系统
公开(公告)号：WO99055111A2
公开(公告)日：1999-10-28
申请号：PCT/FI1999/000313
申请日：1999-04-16
IPC分类号： H04M3/48 , H04M3/487 , H04Q11/04 , H04Q7/38
CPC分类号： H04Q11/0457 , H04M3/48 , H04M3/487 , H04Q2213/1309 , H04Q2213/13175 , H04Q2213/13176 , H04Q2213/13204 , H04Q2213/13209 , H04Q2213/1326
摘要： The present invention concerns a method and system for indicating a call in hold state. In the invention, a message containing information regarding a call in hold state is sent from a local exchange to a telecommunication terminal. The information contained in the message is converted in the telecommunication terminal into a string to be presented on the display or into sound signals. The invention makes it possible to prevent calls in hold state from being left "hanging".
摘要翻译：本发明涉及一种用于指示呼叫等待的方法和系统。在本发明中，包含呼叫等待信息的消息从本地交换机发送到电信终端。包含在该消息中的信息在电信终端中被转换成要显示的序列或者作为声音信号。本发明避免了待处理的呼叫“搁置”。

92. 发明申请

WO99051011A1 CONTROLLING THE SET-UP OF CALLS BETWEEN SUBSCRIBER STATIONS 审中-公开
标题翻译：控制订户站之间的呼叫设置
公开(公告)号：WO99051011A1
公开(公告)日：1999-10-07
申请号：PCT/EP1999/002177
申请日：1999-03-30
IPC分类号： H04M3/48 , H04N1/00 , H04M3/42 , H04M1/274 , H04M3/38
CPC分类号： H04N1/32074 , H04M3/48 , H04N1/00281 , H04N2201/0015 , H04N2201/0034
摘要： The invention relates to a control apparatus (AGNT), a telecommunication system ( SYS ), a control method and a subscriber sttion ( SS1 , TE, MT; SS2 , TE, MT; SS3 , TE, MT) wherein a call set-up request issued by a first subscriber station ( SS1 ) is blocked from a transfer to a telecommunication network (NET) as long as the second subscriber station ( SS2 ) to which a call should be set-up is in a busy state. The control apparatus (AGNT) only transfers the call set-up request to the exchange means (MSC/VLR, GMSC, HLR) of the telecommunication network (NET) when the called second subscriber station ( SS2 ) changes from a busy state into an idle state. Thus, the network resources are not occupied by call set-up requests which would be rejected due to the second subscriber station ( SS2 ) being in a busy state. The invention is particularly advantageous when the calling subscriber station ( SS1 ) uses a re-dial function to repeat a call set-up request. After several retries further retries will be blocked and the call will only be set-up when the second subscriber station becomes free. A particular advantageous application of the invention is to combine the blocking of call set-up requests by the control apparatus (AGNT) with a CCBS service implemented in the network (NET).
摘要翻译：本发明涉及控制装置（AGNT），电信系统（SYS），控制方法和用户站（SS1，TE，MT; SS2 TE，MT; SS3，TE，MT），其中由第一用户站（SS1）发出的呼叫建立请求被阻止传输只要应该建立呼叫的第二用户台（SS2）处于繁忙状态，则到电信网络（NET）。控制装置（AGNT）仅在被叫第二用户站（“SS2”）传送呼叫建立请求到电信网络（NET）的交换装置（MSC / VLR，GMSC，HLR）从繁忙状态变为空闲状态。因此，网络资源不被呼叫建立请求所占用，呼叫建立请求将由于第二用户站（SS2）处于忙状态而被拒绝。当主叫用户台（SS1）使用重拨功能重复呼叫建立请求时，本发明特别有利。经过多次重试后，进一步的重试将被阻止，只有当第二个用户台空闲时，呼叫才会被设置。本发明的特别有利的应用是将控制装置（AGNT）的呼叫建立请求的阻塞与在网络（NET）中实现的CCBS服务进行组合。

93. 发明申请

WO9834391A9 A COMMUNICATION SYSTEM ARCHITECTURE 审中-公开
标题翻译：通信系统架构
公开(公告)号：WO9834391A9
公开(公告)日：1999-09-10
申请号：PCT/US9801868
申请日：1998-02-03
申请人： MCI COMMUNICATIONS CORP , EASTEP GUIDO M , LITZENBERGER PAUL R , OREBAUGH SHANNON R , ELLIOTT ISAAC K , STELLE RICK , SCHRAGE BRUCE , BAXTER CRAIG A , ATKINSON WESLEY , KNOSTMAN CHUCK , CHEN BING , VANDERSLUIS KRISTAN
发明人： EASTEP GUIDO M , LITZENBERGER PAUL R , OREBAUGH SHANNON R , ELLIOTT ISAAC K , STELLE RICK , SCHRAGE BRUCE , BAXTER CRAIG A , ATKINSON WESLEY , KNOSTMAN CHUCK , CHEN BING , VANDERSLUIS KRISTAN , JUN FANG
IPC分类号： H04L29/06 , H04M3/48 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/523 , H04M3/56 , H04M7/00 , H04M15/00 , H04Q3/00 , H04L12/64
CPC分类号： H04M7/003 , H04L29/06 , H04L69/16 , H04L69/165 , H04L69/169 , H04M3/48 , H04M3/493 , H04M3/5166 , H04M3/5191 , H04M3/523 , H04M3/567 , H04M7/128 , H04M15/00 , H04M2201/60 , H04M2203/5063 , H04M2215/0176 , H04Q3/0029 , H04Q3/0062
摘要： A system and method for routing telephone calls, data and other multimedia information through a hybrid network which may include transfer of information across the internet. Profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. The system can include prioritized routing. The system can also facilitate callback sessions and present a display to a caller via a web page that includes status information pertaining to the callback session. Calls and callbacks can also be routed over the hybrid network. Through use of the system, users can manage more aspects of a network than previously possible, and may control network activities from a central site.
摘要翻译：一种用于通过混合网络路由电话呼叫，数据和其他多媒体信息的系统和方法，所述混合网络可以包括通过因特网传输信息。配置文件信息由系统在整个媒体体验中用于路由，计费，监控，报告和其他媒体控制功能。该系统可以包括优先路由。该系统还可以促进回调会话，并通过包括与回呼会话有关的状态信息的网页向呼叫者呈现显示。呼叫和回叫也可以通过混合网络进行路由。通过使用系统，用户可以管理网络的以前可能的更多方面，并且可以从中央站点控制网络活动。

94. 发明申请

WO99041891A1 AUTOMATED SURVEY CONTROL ROUTINE IN A CALL CENTER ENVIRONMENT 审中-公开
标题翻译：呼叫中心环境中的自动调查控制方案
公开(公告)号：WO99041891A1
公开(公告)日：1999-08-19
申请号：PCT/US1999/002814
申请日：1999-02-10
IPC分类号： H04M3/42 , H04M3/48 , H04M3/493 , H04M3/51 , H04M3/58 , H04M1/64
CPC分类号： H04M3/51 , H04M3/42323 , H04M3/48 , H04M3/493 , H04M3/5166 , H04M3/5175 , H04M3/58
摘要： A call center (19) is adapted to select calls on a preprogrammed basis for possible participation in a survey. Selected calls are transferred to an interrogation point, which may be by Interactive Voice Response (61), where the callers are asked if they will participate. For those callers who do not wish to participate, the callers are routed by normal routing rules. For those callers who do wish to participate, the calls are transferred according to survey routing rules, and after transaction with an agent, to a survey point where the survey is conducted. In one embodiment callers who indicate a willingness to participate, but hang up before being transferred to a survey point, are automatically called back, and then, if willing, transferred to the survey point.
摘要翻译：呼叫中心（19）适用于以预编程方式选择可能参与调查的呼叫。选择的呼叫被转移到询问点，这可以是交互式语音响应（61），其中呼叫者被询问是否参与。对于不希望参与的呼叫者，呼叫者将按照正常路由规则进行路由。对于那些希望参与的呼叫者，根据调查路线规则，在与代理人交易后，将呼叫转移到进行调查的调查点。在一个实施例中，表示愿意参与，但在被转移到调查点之前挂断的呼叫者被自动回叫，然后如果愿意转移到调查点。

95. 发明申请

WO99037080A1 CONNECTION HANDLING IN COMMUNICATIONS NETWORKS 审中-公开
标题翻译：通信网络中的连接处理
公开(公告)号：WO99037080A1
公开(公告)日：1999-07-22
申请号：PCT/GB1999/000184
申请日：1999-01-20
IPC分类号： H04N1/32 , H04M3/36 , H04M3/42 , H04M3/48 , H04M3/487 , H04M3/52 , H04N1/00 , H04Q3/72 , H04M3/50
CPC分类号： H04N1/00302 , H04M3/36 , H04M3/48 , H04M3/4874 , H04M3/52 , H04N1/00281 , H04Q3/72
摘要： Apparatus for transmitting information, by means of a communications network, to any one of a plurality of communications terminals connected to said network, which said transmission is in response to a failed communications attempt by any one of said terminals, which apparatus comprises: i) identification means for identifying a network address of a terminal making a failed communications attempt; ii) at least one storage means for storing a plurality of network addresses so identified; and iii) information transmission means for transmitting information to a terminal making a failed communications attempt; wherein said information transmission means is adapted to access said storage means, to locate a network address stored therein and to transmit said information to a network address so located.
摘要翻译：用于通过通信网络将信息发送到连接到所述网络的多个通信终端中的任何一个，所述传输是响应于任何一个所述终端的通信尝试失败的装置，所述设备包括：i）用于识别进行故障通信尝试的终端的网络地址的识别装置; ii）至少一个存储装置，用于存储如此识别的多个网络地址; 以及iii）信息发送装置，用于向进行通信尝试失败的终端发送信息; 其中所述信息传输装置适于访问所述存储装置，以定位存储在其中的网络地址，并将所述信息发送到如此定位的网络地址。

96. 发明申请

WO99004541A2 TELECOMMUNICATIONS SYSTEMS 审中-公开
标题翻译：电信系统
公开(公告)号：WO99004541A2
公开(公告)日：1999-01-28
申请号：PCT/EP1998/004077
申请日：1998-07-01
IPC分类号： H04M1/57 , H04M3/48 , H04M3/487 , H04Q3/72 , H04M
CPC分类号： H04Q3/72 , H04M1/57 , H04M3/48 , H04M3/487 , H04Q2213/13091 , H04Q2213/13103 , H04Q2213/13175 , H04Q2213/13204 , H04Q2213/13378
摘要： Telecommunications network apparatus (14) comprises subscriber storage means (146) for storing name information corresponding to specific caller identity information in response to a subscriber request, caller storage means (144) for storing the calling line identity of the last caller to the subscriber, and access means (146, 148) for providing, in response to a request from the subscriber, the stored name information corresponding to the stored identity information. The information can be provided, for example, in the form of a voice or text message. The system can thus provide an improved call return service.
摘要翻译：电信网络装置（14）包括用于响应于用户请求存储与特定呼叫者身份信息相对应的名称信息的用户存储装置（146），用于将最后一个呼叫者的主叫线路身份存储给用户的呼叫者存储装置（144）以及用于响应于来自订户的请求，提供与所存储的身份信息相对应的所存储的名称信息的访问装置（146,148）。该信息可以例如以语音或文本消息的形式提供。因此，系统可以提供改进的呼叫返回服务。

97. 发明申请

WO98034391A3 A COMMUNICATION SYSTEM ARCHITECTURE 审中-公开
标题翻译：通信系统架构
公开(公告)号：WO98034391A3
公开(公告)日：1998-12-23
申请号：PCT/US1998/001868
申请日：1998-02-03
IPC分类号： H04L29/06 , H04M3/48 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/523 , H04M3/56 , H04M7/00 , H04M15/00 , H04Q3/00 , H04M3/00
CPC分类号： H04M7/003 , H04L29/06 , H04L69/16 , H04L69/165 , H04L69/169 , H04M3/48 , H04M3/493 , H04M3/5166 , H04M3/5191 , H04M3/523 , H04M3/567 , H04M7/128 , H04M15/00 , H04M2201/60 , H04M2203/5063 , H04M2215/0176 , H04Q3/0029 , H04Q3/0062
摘要： A system and method for routing telephone calls, data and other multimedia information through a hybrid network which may include transfer of information across the internet. Profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. The system can include prioritized routing. The system can also facilitate callback sessions and present a display to a caller via a web page that includes status information pertaining to the callback session. Calls and callbacks can also be routed over the hybrid network. Through use of the system, users can manage more aspects of a network than previously possible, and may control network activities from a central site.

98. 发明申请

WO98044702A1 SYSTEM AND METHOD FOR PROVIDING LOCAL NUMBER PORTABILITY SERVICE 审中-公开
标题翻译：用于提供本地数字便利服务的系统和方法
公开(公告)号：WO98044702A1
公开(公告)日：1998-10-08
申请号：PCT/US1998/006069
申请日：1998-03-27
IPC分类号： H04M3/00 , H04M3/42 , H04M3/48 , H04M3/533 , H04M7/00 , H04Q3/00 , H04Q3/76
CPC分类号： H04Q3/005 , H04M3/4228 , H04M3/48 , H04M3/533
摘要： Local Number Portability (LNP) includes two capabilities: Location Routing Number (LRN) (82) and Messages Relay Service (MRS) (84). The LRN capability allows proper call routing during a normal call. MRS allows proper execution of telephone services such as voice messaging and automatic callback. The system and method of the present invention implements LRN and MRS at an ISCP.
摘要翻译：本地号码可携带（LNP）包括两种功能：位置路由号码（LRN）（82）和消息中继服务（MRS）（84）。 LRN功能允许在正常呼叫期间进行适当的呼叫路由。 MRS允许正确执行电话服务，如语音留言和自动回拨。本发明的系统和方法在ISCP实现LRN和MRS。

99. 发明申请

WO98038782A1 MESSAGE SYSTEM 审中-公开
标题翻译：消息系统
公开(公告)号：WO98038782A1
公开(公告)日：1998-09-03
申请号：PCT/GB1998/000606
申请日：1998-02-26
IPC分类号： H04M3/53 , H04M3/42 , H04M3/48 , H04M3/533 , H04M3/50
CPC分类号： H04M3/533 , H04M3/48 , H04M2203/2016
摘要： A method of voice message transmission performed within a telecommunications network, comprising the steps of: recording, via a telephone line from a first terminal, a voice message to a designated second terminal; attempting to connect to the second terminal via a telephone line; where said step of attempting to connect is successful, regenerating said recorded message to said second terminal; and under predetermined conditions, attempting to set up a return call to said first terminal.
摘要翻译：一种在电信网络内执行语音消息传输的方法，包括以下步骤：经由电话线从第一终端将语音消息记录到指定的第二终端; 尝试通过电话线连接到第二终端; 其中所述尝试连接的步骤成功，将所述记录的消息重新生成到所述第二终端; 并且在预定条件下，尝试建立到所述第一终端的返回呼叫。

100. 发明申请

WO9834391A2 A COMMUNICATION SYSTEM ARCHITECTURE 审中-公开
标题翻译：通信系统架构
公开(公告)号：WO9834391A2
公开(公告)日：1998-08-06
申请号：PCT/US9801868
申请日：1998-02-03
申请人： MCI COMMUNICATIONS CORP , EASTEP GUIDO M , LITZENBERGER PAUL R , OREBAUGH SHANNON R , ELLIOTT ISAAC K , STELLE RICK , SCHRAGE BRUCE , BAXTER CRAIG A , ATKINSON WESLEY , KNOSTMAN CHUCK , CHEN BING , VANDERSLUIS KRISTAN
发明人： EASTEP GUIDO M , LITZENBERGER PAUL R , OREBAUGH SHANNON R , ELLIOTT ISAAC K , STELLE RICK , SCHRAGE BRUCE , BAXTER CRAIG A , ATKINSON WESLEY , KNOSTMAN CHUCK , CHEN BING , VANDERSLUIS KRISTAN , JUN FANG
IPC分类号： H04L29/06 , H04M3/48 , H04M3/493 , H04M3/50 , H04M3/51 , H04M3/523 , H04M3/56 , H04M7/00 , H04M15/00 , H04Q3/00 , H04M3/00
CPC分类号： H04M7/003 , H04L29/06 , H04L69/16 , H04L69/165 , H04L69/169 , H04M3/48 , H04M3/493 , H04M3/5166 , H04M3/5191 , H04M3/523 , H04M3/567 , H04M7/128 , H04M15/00 , H04M2201/60 , H04M2203/5063 , H04M2215/0176 , H04Q3/0029 , H04Q3/0062
摘要： A system and method for routing telephone calls, data and other multimedia information through a hybrid network which may include transfer of information across the internet. Profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. The system can include prioritized routing. The system can also facilitate callback sessions and present a display to a caller via a web page that includes status information pertaining to the callback session. Calls and callbacks can also be routed over the hybrid network. Through use of the system, users can manage more aspects of a network than previously possible, and may control network activities from a central site.
摘要翻译：一种用于通过混合网络路由电话呼叫，数据和其他多媒体信息的系统和方法，所述混合网络可以包括通过因特网传输信息。配置文件信息由系统在整个媒体体验中用于路由，计费，监控，报告和其他媒体控制功能。该系统可以包括优先路由。该系统还可以促进回调会话，并通过包括与回呼会话有关的状态信息的网页向呼叫者呈现显示。呼叫和回叫也可以通过混合网络进行路由。通过使用系统，用户可以管理网络的以前可能的更多方面，并且可以从中央站点控制网络活动。

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