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1. 发明公开

US20230370560A1 IMAGE FORMING APPARATUS AND CONTROL METHOD 审中-公开
公开(公告)号：US20230370560A1
公开(公告)日：2023-11-16
申请号：US18212424
申请日：2023-06-21
申请人： SHARP KABUSHIKI KAISHA
发明人： YOHICHI KIMURA
IPC分类号： H04N1/32 , H04N1/00
CPC分类号： H04N1/32678 , H04N1/00244 , H04N1/32101 , H04N1/00344 , H04N2201/0094
摘要： Provided is an image forming apparatus including a controller, a communicator that communicates with a management server, and an image former that forms an image. The communicator includes a first communicator and a second communicator. The controller transmits usage information of the image forming apparatus and state information of the image forming apparatus to the management server via the first communicator, and if an abnormality occurs in the first communicator, the controller transmits the usage information of the image forming apparatus or the state information of the image forming apparatus to the management server via the second communicator.

2. 发明授权

US10019205B2 Data storage facility solution management system with improved search accuracy 有权
公开(公告)号：US10019205B2
公开(公告)日：2018-07-10
申请号：US15366438
申请日：2016-12-01
申请人： Conduent Business Services, LLC
发明人： Robert William Burke, Jr. , David W. Covert
IPC分类号： G06Q10/10 , G06F3/12 , G06F17/30 , H04N1/00
CPC分类号： G06F3/121 , G06F3/1234 , G06F11/0733 , G06F16/2455 , G06F16/248 , G06F16/334 , G06F16/338 , G06F16/951 , G06Q10/10 , H04N1/00344 , H04N1/00413 , H04N1/00464 , H04N1/00973 , H04N1/32678 , H04N2201/0094 , H04N2201/3202 , H04N2201/3274 , H04N2201/3284
摘要： A distributed computing system for managing solutions for print device support requests includes a solution data store and a solution processing system. The system receives a support request via the user interface that includes input data and search terms that pertain to an issue with a print device. The system uses the input data and the search terms to generate a search query, and queries the solution data store using the search query to identify a list of possible solutions for the support request. The system receives a selection of the possible solutions. For each selection, the system generates a session record for the support request, correlates the possible solution associated with the selection with the input data and search terms, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

3. 发明授权

US10015357B2 Data storage facility solution management system with improved search accuracy 有权
公开(公告)号：US10015357B2
公开(公告)日：2018-07-03
申请号：US15366454
申请日：2016-12-01
申请人： Conduent Business Services, LLC
发明人： Robert William Burke, Jr. , David W. Covert
IPC分类号： H04N1/32 , G06F17/30 , H04N1/00
CPC分类号： G06F3/121 , G06F3/1234 , G06F11/0733 , G06F16/2455 , G06F16/248 , G06F16/334 , G06F16/338 , G06F16/951 , G06Q10/10 , H04N1/00344 , H04N1/00413 , H04N1/00464 , H04N1/00973 , H04N1/32678 , H04N2201/0094 , H04N2201/3202 , H04N2201/3274 , H04N2201/3284
摘要： A distributed computing system for managing solutions for print device support requests includes a print device having a user interface, a solution data store, and a solution processing system in communication with the print device. The system receives a support request from the print device that includes print device data pertaining to an issue with the print device. The system uses the print device data to generate a search query, and queries the solution data store to identify a list of possible solutions for the support request. For each selection, the system receives, from the print device, an indication of an exit status for the support request. The system correlates the possible solution associated with the selection with the print device data, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

4. 发明授权

US09007624B2 Image processing system for facsimile data transmission, processing method therefor and storage medium of the same 有权
标题翻译：用于传真数据传输的图像处理系统，其处理方法和存储介质
公开(公告)号：US09007624B2
公开(公告)日：2015-04-14
申请号：US13210186
申请日：2011-08-15
申请人： Katsuhiro Inoue
发明人： Katsuhiro Inoue
IPC分类号： G06F3/12 , H04N1/32 , H04N1/00
CPC分类号： H04N1/324 , H04N1/0022 , H04N1/32411 , H04N1/32614 , H04N1/32641 , H04N1/32667 , H04N1/32678 , H04N2201/0093
摘要： An image processing apparatus requests a server apparatus selected from a first server apparatus and a second server apparatus to transmit image data, and after the request for the facsimile transmission, determines whether the requested facsimile transmission is completed. If the image processing apparatus determines that the requested facsimile transmission is not completed, it requests a server apparatus different from the selected server apparatus to execute the facsimile transmission. When the facsimile transmission becomes unavailable after receiving the request for the facsimile transmission, the server apparatus determines whether the requested facsimile transmission is completed by another server apparatus in response to a recovery from the unavailable status. If the server apparatus determines that the requested facsimile transmission is completed by another server apparatus, it cancels the requested facsimile transmission.
摘要翻译：图像处理装置请求从第一服务器装置和第二服务器装置选择的服务器装置发送图像数据，并且在传真发送请求之后，确定所请求的传真发送是否完成。如果图像处理装置确定所请求的传真传输未完成，则请求与所选服务器装置不同的服务器装置执行传真传输。当传真传输在接收到传真传输请求之后变得不可用时，服务器设备响应于从不可用状态的恢复来确定所请求的传真传输是否被另一个服务器设备完成。如果服务器设备确定所请求的传真传输是由其他服务器设备完成的，则它取消所请求的传真传输。

5. 发明授权

US08737583B2 Document transmission and routing with recipient control 有权
标题翻译：文件传输和路由与收件人控制
公开(公告)号：US08737583B2
公开(公告)日：2014-05-27
申请号：US13557022
申请日：2012-07-24
申请人： William D. Street, Jr.
发明人： William D. Street, Jr.
IPC分类号： H04M11/00
CPC分类号： H04N1/00403 , G10L15/26 , H04N1/00209 , H04N1/00244 , H04N1/324 , H04N1/32422 , H04N1/32609 , H04N1/32635 , H04N1/32673 , H04N1/32678 , H04N1/32683 , H04N2201/0093 , H04N2201/0098
摘要： Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to, as part of a connection established to perform a fax transmission, provide a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.
摘要翻译：描述用于在他们的控制下向接收者发送信息的技术。在某些情况下，这些技术与传真传送系统结合使用，作为建立以执行传真传输的连接的一部分，向正在作为连接的一部分参与的人类接收者提供各种功能，诸如何时人的接收者有错误的联系。此外，在某些情况下，例如响应于提供给人类接收者的一个或多个控制选择或选项，使用交互式语音响应系统来接收和解释来自人类接收者的输入。

6. 发明申请

US20140126026A1 FACSIMILE APPARATUS, METHOD OF CONTROLLING THE SAME AND STORAGE MEDIUM 审中-公开
标题翻译： FACSIMILE设备，其控制方法和存储介质
公开(公告)号：US20140126026A1
公开(公告)日：2014-05-08
申请号：US14038840
申请日：2013-09-27
申请人： CANON KABUSHIKI KAISHA
发明人： Katsuhiro Inoue
IPC分类号： H04N1/00
CPC分类号： H04N1/32678 , H04N1/00217 , H04N1/32797 , H04N2201/002 , H04N2201/0093 , H04N2201/33364
摘要： A facsimile apparatus that is capable of connecting to multiple lines including a first line. If a user designates the first line or the second line as a line to be used for image data transmission, the image data is transmitted via the designated line, and if the user designates that the line to be used for the image data transmission is to be automatically selected, image data transmission is performed via the first line. In the case where the image data is not able to be transmitted via the first line, if switching from the first line to the second line is set to be enabled, image data is transmitted via the second line, and if the switching is not set to be enabled, the image data is not transmitted via the second line.
摘要翻译：一种能够连接到包括第一行的多条线的传真装置。如果用户将第一行或第二行指定为要用于图像数据传输的行，则通过指定的行发送图像数据，并且如果用户指定要用于图像数据传输的行为自动选择，通过第一行执行图像数据传输。在不能通过第一行发送图像数据的情况下，如果从第一行切换到第二行被设定为有效，则经由第二行发送图像数据，并且如果未设置切换要启用，图像数据不会通过第二行发送。

7. 发明授权

US08711379B2 Method and apparatus for executing load distributed printing 有权
标题翻译：用于执行负载分布式打印的方法和装置
公开(公告)号：US08711379B2
公开(公告)日：2014-04-29
申请号：US10999931
申请日：2004-12-01
申请人： Kenichi Shirai , Noriyoshi Kurotsu , Masamichi Ohshima , Hidekazu Morooka , Takashi Yagita , Koichiro Wanda , Koji Kikuchi , Kei Kitagata , Hiroyuki Kayama
发明人： Kenichi Shirai , Noriyoshi Kurotsu , Masamichi Ohshima , Hidekazu Morooka , Takashi Yagita , Koichiro Wanda , Koji Kikuchi , Kei Kitagata , Hiroyuki Kayama
IPC分类号： G06K15/00
CPC分类号： H04N1/32502 , H04N1/00954 , H04N1/32523 , H04N1/32539 , H04N1/32545 , H04N1/32609 , H04N1/32635 , H04N1/32651 , H04N1/32678
摘要： There is disclosed an information processing apparatus which efficiently and effectively executes printing even when interruption of printing occurs in a printing apparatus. The apparatus which includes a plurality of print queues each functioning as one of a backup print queue and a basic print queue and executes output to a printing apparatus based on print job information with higher priority than output to a printing apparatus based on backup job information, comprising, output means for outputting a print job in accordance with schedule up of one of pieces of print job information and backup job information registered in the plurality of print queues, and registration means for, in accordance with interruption of printing based on job information registered in one of the basic print queue and the backup print queue, registering backup job information in the print queues except the print queue corresponding to the printing apparatus which has interrupted printing.
摘要翻译：公开了一种信息处理装置，即使在打印装置中发生打印中断时也能有效且有效地执行打印。所述装置包括多个打印队列，每个打印队列用作备份打印队列和基本打印队列之一，并且基于基于备份作业信息，基于打印作业信息优先于打印装置的打印作业信息执行输出到打印装置，包括：输出装置，用于根据登记在多个打印队列中的多条打印作业信息和备份作业信息的排列顺序输出打印作业;以及登记装置，用于根据登记的作业信息的打印中断在基本打印队列和备份打印队列之一中，将备份作业信息登记在与打印设备中断打印相对应的打印队列之外的打印队列中。

8. 发明申请

US20130107327A1 IMAGE FORMING APPARATUS, HOST APPARATUS, AND FILE EDITING METHOD THEREOF 审中-公开
标题翻译：图像形成装置，主机装置和文件编辑方法
公开(公告)号：US20130107327A1
公开(公告)日：2013-05-02
申请号：US13664899
申请日：2012-10-31
申请人： Chang-gun KO , Sung-hoon BAE , Hyeong-bae YU
发明人： Chang-gun KO , Sung-hoon BAE , Hyeong-bae YU
IPC分类号： H04N1/387
CPC分类号： H04N1/3263 , H04N1/32678
摘要： A file editing method of an image forming apparatus is provided and includes detecting image data included in a image file and generating a first raw data from the image file, scanning an image and generating a second raw data from the scanned image, combining the generated second raw data and the first raw data, and converting the combined first and second raw data into an image file to generate a new image file.
摘要翻译：提供了一种图像形成装置的文件编辑方法，包括：检测包括在图像文件中的图像数据，并从图像文件生成第一原始数据，扫描图像并从扫描图像生成第二原始数据，将生成的第二原始数据和第一原始数据，并将组合的第一和第二原始数据转换成图像文件以生成新的图像文件。

9. 发明授权

US07916315B2 Method and apparatus for executing load distributed printing 失效
标题翻译：用于执行负载分布式打印的方法和装置
公开(公告)号：US07916315B2
公开(公告)日：2011-03-29
申请号：US10999922
申请日：2004-12-01
申请人： Noriyoshi Kurotsu
发明人： Noriyoshi Kurotsu
IPC分类号： G06F3/12 , G06F3/00
CPC分类号： H04N1/00278 , H04N1/00923 , H04N1/32609 , H04N1/32678 , H04N2201/0049
摘要： There is disclosed a system which efficiently and effectively executes printing even when an error occurs in a printing apparatus. An apparatus according to the present invention is an information processing apparatus which includes a plurality of print queues corresponding to a plurality of printing apparatuses, comprising registration means for registering, in the plurality of print queues, job information including information which can link to print data, and means for excluding, from schedule-up targets, job information except job information scheduled up first in accordance with a vacant state of the print queues, and when interruption of printing has occurred in a printing apparatus which has output a print job based on the job information scheduled up, setting the job information excluded from the schedule-up targets as a schedule-up target.
摘要翻译：公开了即使在打印装置中发生错误的情况下也能有效地高效地执行打印的系统。根据本发明的装置是一种信息处理装置，包括与多个打印装置相对应的多个打印队列，包括登记装置，用于在多个打印队列中登记包括能够链接到打印数据的信息的作业信息以及用于从日程安排目标中排除除了按照打印队列的空闲状态首先安排的作业信息之外的作业信息的装置，以及当已经输出基于打印作业的打印作业的打印设备中发生打印中断时安排作业信息，将作为安排的目标排除的作业信息设置为安排目标。

10. 发明授权

US07659985B2 Document transmission and routing with recipient control, such as facsimile document transmission and routing 有权
标题翻译：文件传输和路由与收件人控制，如传真文件传输和路由
公开(公告)号：US07659985B2
公开(公告)日：2010-02-09
申请号：US11743416
申请日：2007-05-02
申请人： William D. Street, Jr.
发明人： William D. Street, Jr.
IPC分类号： H04N1/00 , G06F15/00
CPC分类号： H04N1/00403 , G10L15/26 , H04N1/00209 , H04N1/00244 , H04N1/324 , H04N1/32422 , H04N1/32609 , H04N1/32635 , H04N1/32673 , H04N1/32678 , H04N1/32683 , H04N2201/0093 , H04N2201/0098
摘要： Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to, as part of a connection established to perform a fax transmission, provide a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.
摘要翻译：描述用于在他们的控制下向接收者发送信息的技术。在某些情况下，这些技术与传真传送系统结合使用，作为建立以执行传真传输的连接的一部分，向正在作为连接的一部分参与的人类接收者提供各种功能，诸如何时人的接收者有错误的联系。此外，在某些情况下，例如响应于提供给人类接收者的一个或多个控制选择或选项，使用交互式语音响应系统来接收和解释来自人类接收者的输入。

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