会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 4. 发明授权
    • Method and apparatus for administration of circuit inventories in telecommunication networks
    • 电信网络电路库存管理方法和装置
    • US06891937B1
    • 2005-05-10
    • US09456311
    • 1999-12-08
    • Robert C. KuhnMichael F. Gleason
    • Robert C. KuhnMichael F. Gleason
    • G06Q30/00H04M15/00H04M15/04
    • G06Q30/04H04M15/00H04M15/04H04M15/41H04M15/43H04M15/44H04M15/53H04M15/725H04M15/745H04M2215/0104H04M2215/0108H04M2215/0164H04M2215/0172H04M2215/7063
    • Telecommunications customers must frequently utilize the facilities of many different telecommunications service providers in order to transmit data from one location to another. When a telecommunications customer encounters a network problem, that customer usually must navigate a complicated web of service providers and equipment owners in order to receive meaningful technical assistance from a human technician. The present invention is designed and intended to facilitate human interactions for technical support and administrative tasks by associating customer, contract, circuit, equipment, key personnel, billing, and telco information in a database for efficient data presentation and information retrieval. Resolution of the logistical problem of tracking circuit information is achieved by organizing the information and displaying important data concurrently. Toward that end, the system modules comprising the invention share all of the circuit inventory data available, and graphical user interfaces for each module display relevant information together. Examples of features in the present invention include: simultaneous display of circuit and contact information for key personnel, a reminder function for tracking changes in important service characteristics, and customer-specific formatting for billing.
    • 电信客户必须经常利用许多不同的电信服务提供商的设施,以便将数据从一个位置传输到另一个位置。 当电信客户遇到网络问题时,该客户通常必须导航复杂的服务提供商和设备所有者网络,以便从人力技术人员那里获得有意义的技术帮助。 本发明旨在通过将客户,合同,电路,设备,关键人员,计费和电信信息关联在数据库中来有效地进行数据呈现和信息检索来设计和旨在促进用于技术支持和管理任务的人际交互。 通过组织信息并同时显示重要数据,实现跟踪电路信息后勤问题的解决。 为此,包括本发明的系统模块共享可用的所有电路库存数据,并且用于每个模块的图形用户界面一起显示相关信息。 本发明的特征的示例包括:同时显示电路和关键人员的联系信息,用于跟踪重要服务特征的变化的提醒功能以及用于计费的客户特定格式。
    • 5. 发明授权
    • Method and apparatus for administration of circuit inventories in telecommunications networks
    • 电信网络电路库存管理方法和装置
    • US07664240B2
    • 2010-02-16
    • US11113057
    • 2005-04-25
    • Robert C. KuhnMichael F. Gleason
    • Robert C. KuhnMichael F. Gleason
    • H04M15/00
    • G06Q30/04H04M15/00H04M15/04H04M15/41H04M15/43H04M15/44H04M15/53H04M15/725H04M15/745H04M2215/0104H04M2215/0108H04M2215/0164H04M2215/0172H04M2215/7063
    • Telecommunications customers must frequently utilize the facilities of many different telecommunications service providers in order to transmit data from one location to another. When a telecommunications customer encounters a network problem, that customer usually must navigate a complicated web of service providers and equipment owners in order to receive meaningful technical assistance from a human technician. The present invention is designed and intended to facilitate human interactions for technical support and administrative tasks by associating customer, contract, circuit, equipment, key personnel, billing, and telco information in a database for efficient data presentation and information retrieval. Resolution of the logistical problem of tracking circuit information is achieved by organizing the information and displaying important data concurrently. Toward that end, the system modules comprising the invention share all of the circuit inventory data available, and graphical user interfaces for each module display relevant information together. Examples of features in the present invention include: simultaneous display of circuit and contact information for key personnel, a reminder function for tracking changes in important service characteristics, and customer-specific formatting for billing.
    • 电信客户必须经常利用许多不同的电信服务提供商的设施,以便将数据从一个位置传输到另一个位置。 当电信客户遇到网络问题时,该客户通常必须导航复杂的服务提供商和设备所有者网络,以便从人力技术人员那里获得有意义的技术帮助。 本发明旨在通过将客户,合同,电路,设备,关键人员,计费和电信信息关联在数据库中来有效地进行数据呈现和信息检索来设计和旨在促进用于技术支持和管理任务的人际交互。 通过组织信息并同时显示重要数据,实现跟踪电路信息后勤问题的解决。 为此,包括本发明的系统模块共享可用的所有电路库存数据,并且用于每个模块的图形用户界面一起显示相关信息。 本发明的特征的示例包括:同时显示电路和关键人员的联系信息,用于跟踪重要服务特征的变化的提醒功能以及用于计费的客户特定格式。
    • 8. 发明申请
    • Collect calling party identification
    • 收集主叫方识别
    • US20040202298A1
    • 2004-10-14
    • US09740466
    • 2000-12-19
    • Ismael LopezLei Qian
    • H04M011/00H04M003/00H04M005/00
    • H04M15/705H04M3/382H04M3/42042H04M3/42059H04M3/42068H04M3/527H04M15/00H04M15/06H04M15/08H04M15/43H04M15/55H04M15/725H04M2215/2046H04M2215/62H04M2215/7009H04M2215/7063H04M2242/22
    • The collect call party identification service disclosed enables a service provider to identify a person who makes an assistance-free collect call and to transmit the caller's identity on the called phone regardless of the phone number from which the call is made and before any charges are incurred. The service provider, in a database controlled by the service provider, lists and identifies each person in a defined group with a personal identification number such as his/her phone number, social security number or the like. The Collect Calling Party Identification service is invoked by using a prefix such as *99. A person listed in the service provider's database and having been assigned a personal identification number can make a collect call without the assistance of an operator by dialing *99 plus his/her personal identification number. Upon confirmation from the database that the caller is listed in the database, the caller making the collect call then inputs the number that he/she is attempting to reach. When the call is received by the called party, the identification of the person making the collect call is displayed on the receiving telephone for viewing by the called person before any charges are incurred. Thus, the called party can identify the calling party regardless of the location of the calling phone prior to deciding whether or not to answer the phone.
    • 公开的收集电话方识别服务使得服务提供商能够识别进行无辅助呼叫的人,并且在被呼叫的电话上发送呼叫方的身份,而不管发出呼叫的电话号码以及在发生任何费用之前 。 服务提供商在由服务提供商控制的数据库中,列出并识别定义组中的每个人员具有诸如他/她的电话号码,社会安全号码等的个人识别号码。 通过使用诸如* 99的前缀来调用收集呼叫方标识服务。 在服务提供商的数据库中列出并被分配了个人识别号码的人员可以通过拨打* 99加上他/她的个人识别号码,无需经营者的协助进行收集呼叫。 从数据库确认呼叫者在数据库中列出的时候,进行收听呼叫的呼叫者输入他/她正试图达到的号码。 当被叫方接收到呼叫时,在收到电话发出之前,在接收电话上显示被叫方查看的人员的识别信息。 因此,在决定是否接听电话之前,被叫方可以识别主叫方,而不管呼叫电话的位置如何。