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1. 发明授权

US06653930B1 Urgency-based variable call notification 有权
标题翻译：基于紧急度的变量调用通知
公开(公告)号：US06653930B1
公开(公告)日：2003-11-25
申请号：US09312272
申请日：1999-05-14
申请人： Paul Bonomo , William J. Beyda , Shmuel Shaffer
发明人： Paul Bonomo , William J. Beyda , Shmuel Shaffer
IPC分类号： G08B522
CPC分类号： H04M19/04 , H04M19/047
摘要： A method and device are configured to generate alerts that are varied based upon whether an incoming communication is perceived to be mode (i.e., a non-urgency mode), with different tactile-based patterns being dependent upon the selection of the mode. That is, the patterns of the alerts for providing notification of urgent communications are distinguishable from the patterns of alerts for providing notification of non-urgent communications. In the preferred embodiment, the communications device allows a user to assign particular vibrational patterns to specific sources of incoming communications, so that the vibration pattern identifies the urgency pattern and the original source of the communication. In the pager application, the pager may be configured by a user to uniquely associate a particular callback number with a first alert that is used when the pager is in the urgency mode and a second alert that is used when the pager is in the normal mode. The indication of perceived urgency can be provided by the user of the device or by a caller. In applications in which the user identifies perceived urgency, specific callback numbers may be associated with an urgent status, while all other numbers are associated with being non-urgent. Where a caller provides the input for identifying perceived urgency, an interactive voice response (IVR) unit may be used at the service provider of the particular communications device.
摘要翻译：一种方法和装置被配置为产生基于进入通信是否被感知为模式（即，非紧急模式）而变化的警报，其中不同的基于触觉的模式取决于模式的选择。也就是说，用于提供紧急通信通知的警报的模式与用于提供非紧急通信的通知的警报模式是不同的。在优选实施例中，通信设备允许用户将特定的振动模式分配给特定的进入通信源，使得振动模式识别通信的紧急模式和原始源。在寻呼机应用中，寻呼机可以由用户配置以将特定回呼号码与当寻呼机处于紧急模式时使用的第一警报以及当寻呼机处于正常模式时使用的第二警报唯一地关联。感知紧急性的指示可以由设备的用户或呼叫者提供。在用户识别感知紧急性的应用中，特定的回叫号码可能与紧急状态相关联，而所有其他数字与非紧急状态相关联。在呼叫者提供用于识别感知紧急性的输入的情况下，可以在特定通信设备的服务提供商处使用交互式语音响应（IVR）单元。

2. 发明授权

US06505237B2 Method and system for management of message attachments 有权
标题翻译：消息附件管理方法和系统
公开(公告)号：US06505237B2
公开(公告)日：2003-01-07
申请号：US09888999
申请日：2001-06-22
申请人： William J. Beyda , Shmuel Shaffer , Paul Bonomo
发明人： William J. Beyda , Shmuel Shaffer , Paul Bonomo
IPC分类号： G06F1516
CPC分类号： H04L51/08 , G06Q10/107 , H04L51/063 , H04L51/12 , H04L51/14 , H04L51/22 , Y10S707/99931
摘要： A method and system provide user management of electronic message transmissions between servers and client devices, particularly transmissions of files attached to electronic messages. The method and system operate to transfer selected attached files to and from a client device. When accessing electronic messages with attached files stored at a server by a user, the attached files that satisfy a prescribed requirement are automatically downloaded from the server to the client device utilized by the user. The prescribed requirement may include maximum file size and download time, and approved list of file formats and senders. Preferably, the prescribed requirement is entered into the client device by the user. The prescribed requirement can vary depending upon the personal preference of the user. When forwarding received electronic messages with attached files, only the attached files that have been modified are uploaded from the client device to the server.
摘要翻译：方法和系统为服务器和客户端设备之间的电子消息传输提供用户管理，特别是连接到电子消息的文件传输。方法和系统操作以将选定的附加文件传送到客户端设备和从客户端设备传送所选择的附加文件。当访问由用户存储在服务器中的附加文件的电子消息时，满足规定要求的附加文件被自动地从服务器下载到用户使用的客户端设备。规定的要求可能包括最大文件大小和下载时间，以及批准的文件格式和发件人列表。优选地，用户将规定的要求输入客户端设备。规定的要求可以根据用户的个人喜好而变化。转发接收的电子邮件附加文件时，只有已修改的附加文件从客户端设备上传到服务器。

3. 发明授权

US06785867B2 Automatic application loading for e-mail attachments 失效
标题翻译：电子邮件附件的自动应用加载
公开(公告)号：US06785867B2
公开(公告)日：2004-08-31
申请号：US08956010
申请日：1997-10-22
申请人： Shmuel Shaffer , William J. Beyda , Paul Bonomo
发明人： Shmuel Shaffer , William J. Beyda , Paul Bonomo
IPC分类号： G06F1700
CPC分类号： G06Q10/107 , G06F9/445
摘要： A system and method for automatically loading an application program associated with an e-mail application attachment file upon reception of the e-mail. Alternatively, the application program may be loaded as soon as the e-mail message itself is opened, without waiting for the user to click on the attachment icon. In either case, the application program is loaded in a minimized state such that as soon as the user clicks on the attachment icon, the attachment application file may be run without waiting for the relatively lengthy time required to load the application program. Prior to loading the application program, responsive to receiving the e-mail message, the computer (102, 114) may examine system resources to determine whether memory (208) usage is sufficient to allow for the opening of the application program.
摘要翻译：一种用于在接收到电子邮件时自动加载与电子邮件应用附件文件相关联的应用程序的系统和方法。或者，一旦打开电子邮件消息本身就可以加载应用程序，而不用等待用户点击附件图标。在任一情况下，应用程序被加载到最小化的状态，使得一旦用户点击附件图标，可以运行附件应用程序文件，而无需等待加载应用程序所需的相对漫长的时间。在加载应用程序之前，响应于收到电子邮件消息，计算机（102,114）可以检查系统资源以确定存储器（208）的使用是否足以允许打开应用程序。

4. 发明授权

US06275850B1 Method and system for management of message attachments 失效
标题翻译：消息附件管理方法和系统
公开(公告)号：US06275850B1
公开(公告)日：2001-08-14
申请号：US09122340
申请日：1998-07-24
申请人： William J. Beyda , Shmuel Shaffer , Paul Bonomo
发明人： William J. Beyda , Shmuel Shaffer , Paul Bonomo
IPC分类号： G06F1516
CPC分类号： H04L51/08 , G06Q10/107 , H04L51/063 , H04L51/12 , H04L51/14 , H04L51/22 , Y10S707/99931
摘要： A method and system provide user management of electronic message transmissions between servers and client devices, particularly transmissions of files attached to electronic messages. The method and system operate to transfer selected attached files to and from a client device. When accessing electronic messages with attached files stored at a server by a user, the attached files that satisfy a prescribed requirement are automatically downloaded from the server to the client device utilized by the user. The prescribed requirement may include maximum file size and download time, and approved list of file formats and senders. Preferably, the prescribed requirement is entered into the client device by the user. The prescribed requirement can vary depending upon the personal preference of the user. When forwarding received electronic messages with attached files, only the attached files that have been modified are uploaded from the client device to the server.
摘要翻译：方法和系统为服务器和客户端设备之间的电子消息传输提供用户管理，特别是连接到电子消息的文件传输。方法和系统操作以将选定的附加文件传送到客户端设备和从客户端设备传送所选择的附加文件。当访问由用户存储在服务器中的附加文件的电子消息时，满足规定要求的附加文件被自动地从服务器下载到用户使用的客户端设备。规定的要求可能包括最大文件大小和下载时间，以及批准的文件格式和发件人列表。优选地，用户将规定的要求输入客户端设备。规定的要求可以根据用户的个人喜好而变化。转发接收的电子邮件附加文件时，只有已修改的附加文件从客户端设备上传到服务器。

5. 发明授权

US06683889B1 Apparatus and method for adaptive jitter buffers 失效
标题翻译：自适应抖动缓冲器的装置和方法
公开(公告)号：US06683889B1
公开(公告)日：2004-01-27
申请号：US09440456
申请日：1999-11-15
申请人： Shmuel Shaffer , William J. Beyda
发明人： Shmuel Shaffer , William J. Beyda
IPC分类号： H04J306
CPC分类号： G06F5/06 , G06F2205/063 , H04J3/0632 , H04L7/005 , H04L12/6418 , H04L2012/6489
摘要： A jitter buffer controller allows the depth of the jitter buffer to be adjusted dynamically according to the varying jitter of the current sequence. The contents of the jitter buffer are examined during a transmission. If the delay or average delay within the buffer drops to a predetermined threshold, then the size or depth of the jitter buffer is increased.
摘要翻译：抖动缓冲器控制器允许根据当前序列的变化抖动动态调整抖动缓冲区的深度。在传输过程中检查抖动缓冲区的内容。如果缓冲器内的延迟或平均延迟下降到预定阈值，则抖动缓冲器的大小或深度增加。

6. 发明授权

US06456618B2 Method and apparatus for DTMF signaling on compressed voice networks 有权
标题翻译：压缩语音网络上DTMF信令的方法和装置
公开(公告)号：US06456618B2
公开(公告)日：2002-09-24
申请号：US09734790
申请日：2000-12-11
申请人： Peter Kozdon , Eli Jacobi , Shmuel Shaffer , William J. Beyda , Leroy E. Gilbert
发明人： Peter Kozdon , Eli Jacobi , Shmuel Shaffer , William J. Beyda , Leroy E. Gilbert
IPC分类号： H04L1266
CPC分类号： H04Q3/0025 , H04L12/6418 , H04L29/06 , H04L2012/6443 , H04L2012/6472 , H04L2012/6481 , H04L2012/6486 , H04M7/1295 , H04Q2213/13034 , H04Q2213/13093 , H04Q2213/13174 , H04Q2213/13176 , H04Q2213/13196 , H04Q2213/13204 , H04Q2213/1322 , H04Q2213/13377 , H04Q2213/13389 , H04Q2213/13396 , H04Q2213/13405 , Y10S379/90
摘要： A method of transmitting DTMF signals over a compressed computer network (24) comprises sending a packet containing a compressed DTMF signal followed by a confirmation packet. The confirmation packet preferably comprises an uncompressed DTMF signal which is transmitted on the same logical channel as the packets that represent voice signals. To detect the DTMF signal transmitted, a telephony Internet server (28) decompresses packets as they are received. If a packet appears to contain a compressed DTMF signal, the telephony Internet server looks for the presence of the confirmation packet before processing the previously received packet as a DTMF signal. In an alternative embodiment, the confirmation packet comprises a code that represents a DTMF signal. The packets that represent the voice signal and the code representing the DTMF signal are sent on separate virtual channels of the same logical channel. At a receiving end, data on one channel is directed by a separation logic block (114) to a speech decompressor (116) while another channel is directed to a DTMF signal generator (118) that generates a DTMF signal when a corresponding code is detected. The outputs of either the speech decompressor or the DTMF signal generator are applied to a receiving telephone (124).
摘要翻译：一种通过压缩计算机网络（24）发送DTMF信号的方法包括发送包含压缩DTMF信号的数据包，随后是确认数据包。确认分组优选地包括在与表示语音信号的分组相同的逻辑信道上发送的未压缩DTMF信号。为了检测所发送的DTMF信号，电话互联网服务器（28）在收到分组时解压缩数据包。如果分组看起来包含压缩的DTMF信号，则电话互联网服务器在将先前接收到的分组处理为DTMF信号之前查找确认分组的存在。在替代实施例中，确认分组包括表示DTMF信号的代码。表示语音信号的分组和表示DTMF信号的代码在相同逻辑信道的分开的虚拟信道上发送。在接收端，一个信道上的数据被分离逻辑块（114）引导到语音解压缩器（116），而另一个信道被引导到当检测到相应代码时产生DTMF信号的DTMF信号发生器（118）。语音解压缩器或DTMF信号发生器的输出被应用于接收电话（124）。

7. 发明授权

US06327364B1 Reducing resource consumption by ACD systems 有权
标题翻译：减少ACD系统的资源消耗
公开(公告)号：US06327364B1
公开(公告)日：2001-12-04
申请号：US09213090
申请日：1998-12-15
申请人： Shmuel Shaffer , William J. Beyda
发明人： Shmuel Shaffer , William J. Beyda
IPC分类号： H04M300
CPC分类号： H04M3/36 , H04M3/2209 , H04M3/367 , H04M3/5232 , H04M7/006 , H04M15/00
摘要： A system and a method for managing incoming calls within a call queue include a network bandwidth monitor for monitoring network bandwidth availability on a call center and a queue call rate monitor for determining a total of all call charge rates associated with the calls. A queue manager determines the order of advancement of the calls within the queue. If the network bandwidth monitor determines that network bandwidth availability is below a predetermined threshold, high network bandwidth calls are preferentially advanced to free up additional network bandwidth. Calls with high charge rates are preferentially advanced if the total call charge rate in the queue exceeds a predetermined maximum threshold. If the maximum total call charge rate threshold is exceeded and the network bandwidth availability level is below the minimum threshold, a relative priority for maintaining network bandwidth availability and reducing total call charge rates will determine the order of call advancement. In a preferred embodiment, a router resource monitor determines whether router resource availability is above a minimum threshold level. Different priority sets are configured for each combination of a low network bandwidth availability state, a low router resource availability state, and/or a high total call charge rate state. Call advancement within the queue is at least partially determined by the priority sets.
摘要翻译：用于管理呼叫队列内的呼入呼叫的系统和方法包括用于监视呼叫中心的网络带宽可用性的网络带宽监视器和用于确定与呼叫相关联的所有呼叫费率的总和的队列呼叫速率监视器。队列管理器确定队列内的呼叫进行顺序。如果网络带宽监视器确定网络带宽可用性低于预定阈值，则高优先级高级网络带宽呼叫以释放额外的网络带宽。如果队列中的总呼叫费率超过预定的最大阈值，则优先进行具有高收费率的呼叫。如果超过最大总呼叫费用率阈值，并且网络带宽可用性级别低于最小阈值，则维护网络带宽可用性和减少总呼叫费率的相对优先级将决定呼叫提前的顺序。在优选实施例中，路由器资源监视器确定路由器资源可用性是否高于最小阈值水平。对于低网络带宽可用性状态，低路由器资源可用性状态和/或高总呼叫费用状态的每个组合，配置不同的优先级集合。队列内的呼叫进步至少部分地由优先级集决定。

8. 发明授权

US6145083A Methods and system for providing data and telephony security 有权
标题翻译：提供数据和电话安全的方法和系统
公开(公告)号：US6145083A
公开(公告)日：2000-11-07
申请号：US162351
申请日：1998-09-28
申请人： Shmuel Shaffer , William J. Beyda
发明人： Shmuel Shaffer , William J. Beyda
IPC分类号： G06F1/00 , G06F21/00 , G06F21/20 , H04L9/32 , H04L29/06 , H04N7/16 , G06G15/00
CPC分类号： H04L63/10 , G06F21/31 , G06F21/313 , G06F21/82 , G06F2221/2105
摘要： A method and system for providing security for a computing device include resolving conflicts between a password-protected screen saver and communication notification capabilities by selectively enabling access to specific communications when the computing device is in a locked mode. The screen saver of the computing device is configured to switch the device from a normal operative mode to a locked mode in response to detection of a preset condition, such as the expiration of an idle-time timer. The computing device then remains in the locked mode until a preset authorization condition is recognized, e.g., entering a password. However, with the computing device in the locked mode, a subset of communication access capabilities is enabled. Specifically, notification of incoming communications is enabled. Preferably, connectivity for select types of outgoing calls is also enabled, e.g., connectivity for emergency calls. In the preferred embodiment, the conflicts are resolved by integrating the screen saver with communication access capabilities in a single software package. Also in the preferred embodiment, the communication access capabilities are provided by a telephony over LAN application and a switch to the locked mode is disabled during communication sessions involving the computing device. In other embodiments, while in a locked mode, incoming calls may be preconfigured by the user to selectively break through security features based on caller identification information.
摘要翻译：用于为计算设备提供安全性的方法和系统包括：当计算设备处于锁定模式时，通过选择性地启用对特定通信的访问来解决密码保护的屏幕保护程序与通信通知能力之间的冲突。计算设备的屏幕保护程序被配置为响应于诸如空闲时间定时器的到期的预设条件的检测而将设备从正常操作模式切换到锁定模式。计算设备然后保持在锁定模式，直到识别出预设的授权条件，例如输入密码。然而，随着计算设备处于锁定模式，启用通信访问功能的子集。具体来说，启用通信通知。优选地，还可以启用用于选择类型的呼出呼叫的连接，例如用于紧急呼叫的连接。在优选实施例中，通过将屏幕保护程序与单个软件包中的通信访问能力集成来解决冲突。同样在优选实施例中，通过LAN应用的电话提供通信接入能力，并且在涉及计算设备的通信会话期间禁止切换到锁定模式。在其他实施例中，当处于锁定模式时，来电可以由用户预先配置，以便基于呼叫者识别信息选择性地突破安全特征。

9. 发明授权

US6091706A Apparatus and method for preventing network rerouting 失效
标题翻译：防止网络重路由的装置和方法
公开(公告)号：US6091706A
公开(公告)日：2000-07-18
申请号：US896321
申请日：1997-07-17
申请人： Shmuel Shaffer , William J. Beyda
发明人： Shmuel Shaffer , William J. Beyda
IPC分类号： H04Q3/66 , G01R31/08 , G06F11/00
CPC分类号： H04Q3/66 , H04Q2213/13106 , H04Q2213/13141 , H04Q2213/13145 , H04Q2213/13146 , H04Q2213/13164 , H04Q2213/13166 , H04Q2213/13167 , H04Q2213/13344 , H04Q2213/1338
摘要： A method and apparatus for preventing network rerouting when the overhead associated with the reroute operation could result in system resources being overwhelmed. The system monitors link congestion and CPU utilization that will be caused by rerouting. A comparator determines whether the amount of congestion and CPU utilization is beyond an acceptable predetermined threshold. A reroute control unit prevents rerouting if the amount of link congestion and CPU utilization exceeds the predetermined threshold.
摘要翻译：当与重新路由操作相关联的开销可能导致系统资源被淹没时，用于防止网络重新路由的方法和装置。系统监控由路由引起的链路拥塞和CPU利用率。比较器确定拥塞量和CPU利用率是否超出了可接受的预定阈值。如果链路拥塞量和CPU利用率超过预定阈值，则重路由控制单元防止重新路由。

10. 发明授权

US6005847A Method and apparatus for facilitating communication between multiple platforms via single, multi-channel communication conduit 失效
标题翻译：用于通过单个多通道通信管道促进多个平台之间的通信的方法和装置
公开(公告)号：US6005847A
公开(公告)日：1999-12-21
申请号：US888761
申请日：1997-07-07
申请人： Leroy E. Gilbert , William J. Beyda , Selena Dilley , Shmuel Shaffer
发明人： Leroy E. Gilbert , William J. Beyda , Selena Dilley , Shmuel Shaffer
IPC分类号： H04M3/428 , H04M7/12 , H04Q11/04 , H04L12/66 , H04M3/42
CPC分类号： H04M3/428 , H04Q11/0471 , H04M7/12 , H04Q2213/1309 , H04Q2213/13093 , H04Q2213/13096 , H04Q2213/13174 , H04Q2213/13201 , H04Q2213/13204 , H04Q2213/13206 , H04Q2213/13208 , H04Q2213/13209 , H04Q2213/1322 , H04Q2213/1325 , H04Q2213/13332 , H04Q2213/13389
摘要： Methods and apparatus are described for facilitating multiple data communications with a first platform (100, 102, and 104) using a single communication conduit (108) having first and second channels. First data are transmitted between the first platform and a second platform (114) via the first and second channels (202). It is determined whether an incoming call comprises second data of a particular type (206). Where the incoming call comprises the second data of the particular type (208), transmission of the first data via the second channel is inhibited (226) thereby enabling reception of the second data by the first platform via the second channel while the first data continue to be transmitted via the first channel. The second data are then received at the first platform via the second channel (230). Transmission of the first data via the first and second channels is resumed in response to termination of transmission of the second data (266).
摘要翻译：描述了使用具有第一和第二通道的单个通信导管（108）促进与第一平台（100,102和104）的多个数据通信的方法和装置。第一数据经由第一和第二信道（202）在第一平台和第二平台（114）之间传输。确定来电是否包括特定类型的第二数据（206）。在来电包括特定类型（208）的第二数据的情况下，禁止经由第二信道的第一数据的传输（226），从而使第一平台通过第二信道接收第二数据，而第一数据继续经由第一通道传送。然后，经由第二通道（230）在第一平台处接收第二数据。响应于第二数据（266）的传输的终止，恢复经由第一和第二信道的第一数据的传输。

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