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    • 1. 发明申请
    • System and method for providing feedback to wireless device users
    • 向无线设备用户提供反馈的系统和方法
    • US20070239737A1
    • 2007-10-11
    • US11730069
    • 2007-03-29
    • William DudleyRobert Lovell
    • William DudleyRobert Lovell
    • G06F17/30
    • H04L51/30H04L51/38H04W4/12H04W4/14H04W88/184
    • A user feedback generation and management capability, operating possibly within a Value-Added Service Provider, provides key feedback (e.g., information, updates, etc.) to a Mobile Subscriber (MS) during, for example, the MS′ receipt of rich content on the MS′ Wireless Device (WD). The feedback may be conveyed to a MS′ WD through, possibly inter alia, one or more Short Message Service messages. Such feedback may, possibly inter alia, provide details as to why certain content might not be received, suggest one or more alternative content delivery means, etc. and thus serve to obviate what would otherwise be (1) a frustrating, disappointing, etc. user experience for the MS and (2) increased customer service costs for the different content and service providers.
    • 可能在增值服务提供商内运行的用户反馈生成和管理能力在例如MS收到富内容期间向移动用户(MS)提供关键反馈(例如,信息,更新等) 在MS的无线设备(WD)上。 可以通过,尤其是一个或多个短消息服务消息将反馈传送到MS'WD。 这样的反馈可能可能除其他外提供关于为什么某些内容可能不被接收,建议一个或多个替代内容传送手段等的细节,并且因此可以消除否则将是(1)令人沮丧,令人失望的等等。 MS的用户体验和(2)增加不同内容和服务提供商的客户服务成本。
    • 4. 发明申请
    • CLOUD-BASED DELIVERY NOTIFICATIONS FOR MESSAGING SYSTEMS
    • 基于云的消息传递系统的交付通知
    • US20160191443A1
    • 2016-06-30
    • US14587804
    • 2014-12-31
    • William Dudley
    • William Dudley
    • H04L12/58
    • H04L51/24H04L51/32H04L51/36
    • A message identifier collector may collect message identifiers identifying sent messages having been sent by originating devices and identifying received messages of the sent messages that have been received at corresponding recipient devices. A message identifier matcher may match a sent message identifier for a sent message of the sent messages with a received message identifier for a corresponding received message of the received messages at a corresponding recipient device, and a delivery notification generator may send a delivery notification to an originating device of the originating devices that originally sent the sent message, thereby indicating receipt of the message at the corresponding recipient device. A delivery notification network path along which the message identifiers and the delivery notification are sent is different from a message delivery network path along which the message is sent.
    • 消息标识符收集器可以收集标识已经由发起设备发送的已发送消息的消息标识符,并标识已经在相应的接收者设备处接收到的已发送消息的接收消息。 消息标识符匹配器可以将所发送的消息的已发送消息的发送消息标识符与在相应接收方设备处接收到的消息的对应接收消息的接收消息标识符相匹配,并且传递通知生成器可以将发送通知发送到 最初发送所发送的消息的始发设备的发起设备,从而指示在相应接收方设备处接收到该消息。 消息标识符和发送通知沿其发送的传送通知网络路径与发送消息的消息传递网络路径不同。
    • 5. 发明授权
    • Enhanced consumer engagement using advanced communication exchange services
    • 增强消费者参与度,使用先进的通信交换服务
    • US09032027B2
    • 2015-05-12
    • US14010534
    • 2013-08-27
    • William Dudley
    • William Dudley
    • G06F15/16G06Q30/02
    • G06Q30/0261G06Q30/0253G06Q30/0271
    • Various embodiments of systems and methods for enhancing consumer engagement using advanced communication exchange services are described herein. The method involves receiving by a consumer device an address book entry from an enterprise device. The consumer device is enabled with enhanced address book capability provided by any advanced communication exchange systems. Further, in an aspect, the received address book entry is activated to enable the enterprise device to push business information to the consumer device. In another aspect, selecting the address book entry invokes the advanced communication services supported by the enterprise device. By accessing one or more of the advanced communication services, business information from the enterprise device is received via the selected communication exchange service. In an aspect, the received business information is customized based on online presence information of the consumer device.
    • 这里描述了使用高级通信交换服务增强消费者参与的系统和方法的各种实施例。 该方法涉及由消费者设备从企业设备接收地址簿条目。 消费者设备具有由任何高级通信交换系统提供的增强的地址簿功能。 此外,一方面,接收到的地址簿条目被激活以使得企业设备能够将业务信息推送到消费者设备。 另一方面,选择地址簿条目调用由企业设备支持的高级通信服务。 通过访问一个或多个高级通信服务,经由所选择的通信交换服务接收来自企业设备的业务信息。 在一方面,所接收的业务信息是基于消费者设备的在线呈现信息来定制的。
    • 6. 发明申请
    • ENHANCED CONSUMER ENGAGEMENT USING ADVANCED COMMUNICATION EXCHANGE SERVICES
    • 使用高级通信交换服务的增强型消费者参与
    • US20150066641A1
    • 2015-03-05
    • US14010534
    • 2013-08-27
    • William Dudley
    • William Dudley
    • G06Q30/02
    • G06Q30/0261G06Q30/0253G06Q30/0271
    • Various embodiments of systems and methods for enhancing consumer engagement using advanced communication exchange services are described herein. The method involves receiving by a consumer device an address book entry from an enterprise device. The consumer device is enabled with enhanced address book capability provided by any advanced communication exchange systems. Further, in an aspect, the received address book entry is activated to enable the enterprise device to push business information to the consumer device. In another aspect, selecting the address book entry invokes the advanced communication services supported by the enterprise device. By accessing one or more of the advanced communication services, business information from the enterprise device is received via the selected communication exchange service. in an aspect, the received business information is customized based on online presence information of the consumer device.
    • 这里描述了使用高级通信交换服务增强消费者参与的系统和方法的各种实施例。 该方法涉及由消费者设备从企业设备接收地址簿条目。 消费者设备具有由任何高级通信交换系统提供的增强的地址簿功能。 此外,一方面,接收到的地址簿条目被激活以使得企业设备能够将业务信息推送到消费者设备。 另一方面,选择地址簿条目调用由企业设备支持的高级通信服务。 通过访问一个或多个高级通信服务,经由所选择的通信交换服务接收来自企业设备的业务信息。 在一方面,所接收的业务信息是基于消费者设备的在线呈现信息来定制的。
    • 7. 发明申请
    • SYSTEM AND METHOD FOR IN-TRANSIT SMS LANGUAGE TRANSLATION
    • 用于短信语音翻译的系统和方法
    • US20070287484A1
    • 2007-12-13
    • US11841424
    • 2007-08-20
    • Venkatesh ChavaMark SmithWilliam Dudley
    • Venkatesh ChavaMark SmithWilliam Dudley
    • H04Q7/20
    • H04W88/184
    • A system and method for facilitating electronic communication between people who speak different languages. An SMS message including content in a first language is received at a network node. It is then determined whether the content in a first language is received at a network node. It is then determined whether the content of the SMS message is to be translated to a second language before being sent to a recipient. This determination can be based on an embedded code or on the fact that a bounded session has been previously established. The content is then translated from the first language to the second language, and the SMS message is thereafter sent to the recipient directly from the network node at which the translating step was performed.
    • 用于促进不同语言的人之间的电子通信的系统和方法。 在网络节点处接收包括第一语言的内容的SMS消息。 然后确定在网络节点处是否接收到第一语言的内容。 然后在发送给接收者之前确定SMS消息的内容是否被翻译成第二语言。 该确定可以基于嵌入的代码或者先前已经建立了有界会话的事实。 然后将内容从第一语言翻译成第二语言,然后SMS消息直接从执行翻译步骤的网络节点发送给接收者。
    • 8. 发明申请
    • Air conditioning condensation drainage system
    • 空调冷凝排水系统
    • US20050183346A1
    • 2005-08-25
    • US11111314
    • 2005-04-21
    • William DudleyC. Dutton
    • William DudleyC. Dutton
    • E04D1/36E04D3/38E04D13/14F24F13/22
    • F24F13/222F24F2013/227
    • An air-conditioning condensate drainage system for mounting to the roof membrane of the roof structure of buildings or for construction thereof directly onto the roof membrane of a building structure. The air-conditioning condensate drainage system is defined by one or more strips of material having an isolation membrane having a bottom surface for assembly to a roof membrane. A pair of spaced ridge elements project upwardly from the isolation membrane and cooperate with the isolation membrane to define an air-conditioning condensate drainage channel. In the alternative, ridge strips may be disposed in spaced relation and fixed directly to a roof membrane to define condensate drain channels along the roof membrane to in-roof drains. The condensate drain strip or ridge strips maybe molded or extruded and maybe formed directly on and adhered to or fixed to the roof membrane to define the condensate drain channels.
    • 一种用于安装到建筑物屋顶结构的屋顶膜上或用于将其直接施工到建筑结构的屋顶膜上的空调冷凝物排水系统。 空调冷凝水排放系统由具有隔离膜的一个或多个材料条限定,所述隔离膜具有用于组装到屋顶膜的底表面。 一对间隔的脊元件从隔离膜向上突出并与隔离膜配合以限定空调冷凝物排出通道。 在替代方案中,脊条可以间隔开地设置并且直接固定到屋顶膜以限定沿屋顶膜到屋顶排水沟的冷凝物排出通道。 冷凝水排放带或脊条可以模制或挤压,并且可以直接形成在其上并粘附到或固定到屋顶膜上以限定冷凝物排出通道。