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    • 4. 发明申请
    • Self-Optimizing Algorithm for Real-Time Problem Resolution Using Historical Data
    • 使用历史数据实时问题解决的自优化算法
    • US20100083029A1
    • 2010-04-01
    • US12240442
    • 2008-09-29
    • Steven C. EricksonIvory Wellman KnipferJeffrey George Komatsu
    • Steven C. EricksonIvory Wellman KnipferJeffrey George Komatsu
    • G06F11/07
    • G06F11/079G05B23/0275G06F11/0709G06F11/0793
    • A self-optimizing algorithm for real-time problem resolution using historical data. Upon receiving failure symptom characteristics for a product or process failure, the algorithm queries historical failure data to locate historical failure symptoms and corrective actions matching the failure symptom characteristics. If a total number of the historical corrective actions identified meets a minimum match threshold, the algorithm selectively prunes a failure symptom characteristic having the lowest priority level to form an adjusted search query. The algorithm may repeat the querying, identifying, and determining steps using the adjusted search query until the total number of historical corrective actions identified meets the minimum match threshold. Once the threshold is met, the algorithm sorts the historical corrective actions to form a list of recommended corrective actions for the failure symptom characteristics and provides the list of recommended corrective actions to an end user.
    • 一种使用历史数据实时解决问题的自优化算法。 在收到产品或过程故障的故障症状特征时,该算法查询历史故障数据,以查找与故障症状特征匹配的历史故障症状和纠正措施。 如果识别的历史纠正措施的总数达到最小匹配阈值,则该算法选择性地修改具有最低优先级的故障症状特征以形成经调整的搜索查询。 该算法可以使用经调整的搜索查询重复查询,识别和确定步骤,直到所识别的历史校正动作的总数达到最小匹配阈值。 一旦满足阈值,算法对历史纠正措施进行排序,以形成针对故障症状特征的建议纠正措施的列表,并向最终用户提供推荐的纠正措施列表。
    • 8. 发明授权
    • Self-optimizing algorithm for real-time problem resolution using historical data
    • 使用历史数据实时解决问题的自优化算法
    • US07962472B2
    • 2011-06-14
    • US12240442
    • 2008-09-29
    • Steven C. EricksonIvory Wellman KnipferJeffrey George Komatsu
    • Steven C. EricksonIvory Wellman KnipferJeffrey George Komatsu
    • G06F7/00G06F17/30
    • G06F11/079G05B23/0275G06F11/0709G06F11/0793
    • A self-optimizing algorithm for real-time problem resolution using historical data. Upon receiving failure symptom characteristics for a product or process failure, the algorithm queries historical failure data to locate historical failure symptoms and corrective actions matching the failure symptom characteristics. If a total number of the historical corrective actions identified meets a minimum match threshold, the algorithm selectively prunes a failure symptom characteristic having the lowest priority level to form an adjusted search query. The algorithm may repeat the querying, identifying, and determining steps using the adjusted search query until the total number of historical corrective actions identified meets the minimum match threshold. Once the threshold is met, the algorithm sorts the historical corrective actions to form a list of recommended corrective actions for the failure symptom characteristics and provides the list of recommended corrective actions to an end user.
    • 一种使用历史数据实时解决问题的自优化算法。 在收到产品或过程故障的故障症状特征时,该算法查询历史故障数据,以查找与故障症状特征匹配的历史故障症状和纠正措施。 如果识别的历史纠正措施的总数达到最小匹配阈值,则该算法选择性地修改具有最低优先级的故障症状特征以形成经调整的搜索查询。 该算法可以使用经调整的搜索查询重复查询,识别和确定步骤,直到所识别的历史校正动作的总数达到最小匹配阈值。 一旦满足阈值,算法对历史纠正措施进行排序,以形成针对故障症状特征的建议纠正措施的列表,并向最终用户提供推荐的纠正措施列表。
    • 10. 发明授权
    • Sending service data to an RFID tag while an attached computer system is powered off
    • 在连接的计算机系统关闭电源时将服务数据发送到RFID标签
    • US07818561B2
    • 2010-10-19
    • US11977848
    • 2007-10-25
    • Steven C. EricksonIvory Wellman KnipferJeffrey George KomatsuFraser Allan Syme
    • Steven C. EricksonIvory Wellman KnipferJeffrey George KomatsuFraser Allan Syme
    • G06F1/24G06F9/00G08B13/14
    • G06K7/0008G07F11/002
    • A method, apparatus, system, and signal-bearing medium that, in an embodiment, receive service data at a computer system from an RFID tag, where the service data was sent to the RFID tag from an RF transmitter while the computer system was powered off. The RFID tag includes tag memory and an antenna, and the RFID tag is attached to the computer system. In another embodiment, the computer system sends the service data to the RFID tag, and the service data is received by an RF scanner from the RFID tag via the antenna while the computer system is powered off. In various embodiments, the service data identifies the computer system or a product within the computer system. In another embodiment, the service data includes log information associated with the computer system. In this way, in an embodiment, service data associated with a computer system, such as vital product service data and log information may be accessed and updated even while the computer system is powered off.
    • 一种方法,装置,系统和信号承载介质,其在一个实施例中从计算机系统接收来自RFID标签的服务数据,其中服务数据在计算机系统被供电时从RF发射器发送到RFID标签 关闭 RFID标签包括标签存储器和天线,并且RFID标签附接到计算机系统。 在另一个实施例中,计算机系统将服务数据发送到RFID标签,并且当计算机系统断电时,服务数据由RF标签经由天线从RFID标签接收。 在各种实施例中,服务数据识别计算机系统或计算机系统内的产品。 在另一个实施例中,服务数据包括与计算机系统相关联的日志信息。 以这种方式,在一个实施例中,即使在计算机系统断电时,也可以访问和更新与计算机系统相关联的服务数据,诸如重要产品服务数据和日志信息。