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    • 6. 发明授权
    • Automated telephone call designation system
    • 自动电话呼叫指定系统
    • US06411683B1
    • 2002-06-25
    • US09096025
    • 2000-02-09
    • Randy G. GoldbergRobert Edward MarkowitzKenneth H. Rosen
    • Randy G. GoldbergRobert Edward MarkowitzKenneth H. Rosen
    • H04M164
    • H04M3/2281H04M3/4228H04M3/56H04M2201/40
    • An automated telephone call designation system includes a database that stores a plurality of keywords where each keyword is associated with at least one topic designation. The system monitors the conversation of an ongoing telephone call by utilizing voice recognition software resident in a network to detect the use of the keywords in the conversation. The keywords used in the conversation are correlated to the topic designation(s) associated with the keywords. Based on the correlation of the keywords to the topic designation(s) associated with the keywords, a topic for the ongoing telephone call is designated. A third party that desires to join an ongoing conversation of interest reviews the topics of the ongoing conversations and is bridged into the conversation of interest.
    • 自动电话呼叫指定系统包括存储多个关键字的数据库,其中每个关键字与至少一个主题标识相关联。 该系统通过使用驻留在网络中的语音识别软件来监视正在进行的电话呼叫的会话,以检测对话中的关键字的使用。 会话中使用的关键字与关键字相关的主题标识相关。 基于关键词与关键词相关的主题标识的相关性,指定正在进行的电话呼叫的主题。 希望参加正在进行的讨论话题的第三方会审查正在进行的对话的主题,并将其纳入感兴趣的对话中。
    • 8. 发明授权
    • System and method for automatic verification of the understandability of speech
    • 自动验证语音的可理解性的系统和方法
    • US07660716B1
    • 2010-02-09
    • US11866648
    • 2007-10-03
    • Harvey S. CohenRandy G. GoldbergKenneth H. Rosen
    • Harvey S. CohenRandy G. GoldbergKenneth H. Rosen
    • G10L17/00
    • H04M3/2236G10L25/69H04M3/4936
    • The present invention relates to a system and method for automatically verifying that a message received from a user is intelligible. In an exemplary embodiment, a message is received from the user. A speech level of the user's message may be measured and compared to a pre-determined speech level threshold to determine whether the measured speech level is below the pre-determined speech level threshold. A signal-to-noise ratio of the user's message may be measured and compared to a pre-determined signal-to-noise ratio threshold to determine whether the measured signal-to-noise ratio of the message is below the pre-determined signal-to-noise ratio threshold. An estimate of intelligibility for the user's message may be calculated and compared to an intelligibility threshold to determine whether the calculated estimate of intelligibility is below the intelligibility threshold. If any of the measured speech level, measured signal-to-noise ratio and calculated estimate of intelligibility of the user's message are determined to be below their respective thresholds, the user may be prompted to repeat at least a portion of the message.
    • 本发明涉及一种用于自动验证从用户接收的消息是可理解的系统和方法。 在示例性实施例中,从用户接收到消息。 可以测量用户消息的语音电平并将其与预定语音电平阈值进行比较,以确定所测量的语音电平是否低于预定语音电平阈值。 可以测量用户消息的信噪比并将其与预定信噪比阈值进行比较,以确定所测量的消息的信噪比是否低于预定信号 - 信噪比阈值。 可以计算用户消息的可懂度的估计,并将其与可懂度阈值进行比较,以确定所计算的可懂度的估计是否低于可懂度阈值。 如果测量的语音水平,测量的信噪比和用户消息的可理解度的计算估计中的任何一个被确定为低于其各自的阈值,则可能提示用户重复消息的至少一部分。
    • 9. 发明授权
    • Speech recognition using telephone call parameters
    • 使用电话参数的语音识别
    • US06483896B1
    • 2002-11-19
    • US09019357
    • 1998-02-05
    • Randy G. GoldbergKenneth H. Rosen
    • Randy G. GoldbergKenneth H. Rosen
    • H04M164
    • H04M3/4936G10L2015/228H04M3/42059H04M2201/40H04M2242/22
    • A speech recognition system recognizes a telephone call parameter dependent word received during a telephone call. The recognition system extracts a telephone call parameter (e.g., the telephone number from where the telephone call originated, the time of day, etc.) from the telephone call and generates a probable word set from the telephone call parameter. The probable word set includes at least one telephone call parameter dependent word. Further, the recognition system receives a speech signal and generates one or more of word choices from the speech signal. The recognition system then selects, based on the probable word set, one of the generated word choices as the recognized telephone call parameter dependent word.
    • 语音识别系统识别在电话呼叫期间接收到的电话呼叫参数相关字。 识别系统从电话呼叫中提取电话呼叫参数(例如,来自电话呼叫的电话号码,时间等等),并从电话呼叫参数生成可能的字集。 可能的字集包括至少一个电话呼叫参数相关字。 此外,识别系统接收语音信号,并从语音信号中产生一个或多个词选择。 识别系统然后基于可能的字集合选择生成的词选择之一作为识别的电话参数依赖字。