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1. 发明申请

US20110051713A1 FACSIMILE PRIORITIZATION WITHIN INTERNET PROTOCOL CALL NETWORKS 审中-公开
标题翻译：互联网协议呼叫网络中的FACSIMILE优先
公开(公告)号：US20110051713A1
公开(公告)日：2011-03-03
申请号：US12548508
申请日：2009-08-27
申请人： Sahadevasangary Gajedevasangary , Maysara Fermawi , Martin Roantree , Joanna Keep , Alex Cheshire
发明人： Sahadevasangary Gajedevasangary , Maysara Fermawi , Martin Roantree , Joanna Keep , Alex Cheshire
IPC分类号： H04L12/66 , H04M11/00
CPC分类号： H04L65/1053
摘要： A method and apparatus maintain a facsimile number priority hierarchy within a computer storage medium and process a first facsimile call being transmitted through a computerized call processor. The first facsimile call is made between a first telephone number associated with the computerized call processor and a second telephone number not associated with the computerized call processor. While processing the first facsimile call, the computerized call processor receives an indication of an attempt to connect a second facsimile call between the first telephone number and a third telephone number. The third telephone number is not associated with the computerized call processor. The method and apparatus determine a priority between the second telephone number and the third telephone number based on the facsimile number priority hierarchy. If the second telephone number has a higher priority than the third telephone number, the computerized call processor does not connect the second facsimile call. However, if the third telephone number has a higher priority than the second telephone number, the computerized call processor terminates the first facsimile call and connects the second facsimile call by connecting the third telephone number to the first telephone number.
摘要翻译：方法和装置在计算机存储介质内保持传真号码优先级层级，并处理通过计算机呼叫处理器发送的第一传真呼叫。在与计算机呼叫处理器相关联的第一电话号码与不与计算机化呼叫处理器相关联的第二电话号码之间进行第一传真呼叫。在处理第一传真呼叫时，计算机化呼叫处理器接收在第一电话号码和第三电话号码之间连接第二传真呼叫的尝试的指示。第三个电话号码不与计算机化的呼叫处理器相关联。该方法和装置基于传真号码优先级等级来确定第二电话号码和第三电话号码之间的优先级。如果第二电话号码具有比第三电话号码更高的优先级，则计算机化呼叫处理器不连接第二传真呼叫。然而，如果第三电话号码具有比第二电话号码更高的优先级，则计算机化呼叫处理器终止第一传真呼叫，并通过将第三电话号码连接到第一电话号码来连接第二传真呼叫。

2. 发明授权

US08693062B2 Facsimile service support device, system, and method 有权
标题翻译：传真服务支持设备，系统和方法
公开(公告)号：US08693062B2
公开(公告)日：2014-04-08
申请号：US13023638
申请日：2011-02-09
申请人： Martin Roantree , Joanna Keep , Sahadevasangary Gajedevasangary , Maysara Fermawi
发明人： Martin Roantree , Joanna Keep , Sahadevasangary Gajedevasangary , Maysara Fermawi
IPC分类号： H04N1/00
CPC分类号： H04N1/00344 , H04N1/0001 , H04N1/00037 , H04N1/0005 , H04N1/00061 , H04N1/00079 , H04N1/32614 , H04N1/32625 , H04N1/32662
摘要： An exemplary method herein operates to help diagnose and correct facsimile transmission errors. The method detects a first facsimile transmission error using an arbitrarily named “first” facsimile machine (which can be a sending facsimile machine or a receiving facsimile machine). The facsimile transmission error occurs during a first facsimile transmission sent from the sending facsimile machine to the receiving facsimile machine. Upon detecting the first facsimile transmission error, the sending facsimile machine automatically contacts a service center computer. The service center computer automatically connects the sending facsimile machine to the receiving facsimile machine through the service center computer. Then, the sending facsimile machine sends a test facsimile transmission to the receiving facsimile machine through the service center computer. The method automatically records sounds sent by the sending facsimile machine and the receiving facsimile machine using the service center computer to produce an audio diagnostic file and automatically forwards the audio diagnostic file to a service engineer for diagnosis.
摘要翻译：这里的示例性方法用于帮助诊断和校正传真传输错误。该方法使用任意命名的“第一”传真机（其可以是发送传真机或接收传真机）来检测第一传真传输错误。在从发送传真机发送到接收传真机的第一传真传输期间发生传真传输错误。当检测到第一传真传输错误时，发送传真机自动接触服务中心计算机。服务中心计算机通过服务中心计算机自动将发送传真机连接到接收传真机。然后，发送传真机通过服务中心计算机向接收传真机发送测试传真传输。该方法自动记录发送传真机和接收传真机使用服务中心计算机发送的声音，以产生音频诊断文件，并自动将音频诊断文件转发到服务工程师进行诊断。

3. 发明申请

US20120200898A1 FACSIMILE SERVICE SUPPORT DEVICE, SYSTEM, AND METHOD 有权
标题翻译： FACSIMILE服务支持设备，系统和方法
公开(公告)号：US20120200898A1
公开(公告)日：2012-08-09
申请号：US13023638
申请日：2011-02-09
申请人： Martin Roantree , Joanna Keep , Sahadevasangary Gajedevasangary , Maysara Fermawi
发明人： Martin Roantree , Joanna Keep , Sahadevasangary Gajedevasangary , Maysara Fermawi
IPC分类号： H04N1/00
CPC分类号： H04N1/00344 , H04N1/0001 , H04N1/00037 , H04N1/0005 , H04N1/00061 , H04N1/00079 , H04N1/32614 , H04N1/32625 , H04N1/32662
摘要： An exemplary method herein operates to help diagnose and correct facsimile transmission errors. The method detects a first facsimile transmission error using an arbitrarily named “first” facsimile machine (which can be a sending facsimile machine or a receiving facsimile machine). The facsimile transmission error occurs during a first facsimile transmission sent from the sending facsimile machine to the receiving facsimile machine. Upon detecting the first facsimile transmission error, the sending facsimile machine automatically contacts a service center computer. The service center computer automatically connects the sending facsimile machine to the receiving facsimile machine through the service center computer. Then, the sending facsimile machine sends a test facsimile transmission to the receiving facsimile machine through the service center computer. The method automatically records sounds sent by the sending facsimile machine and the receiving facsimile machine using the service center computer to produce an audio diagnostic file and automatically forwards the audio diagnostic file to a service engineer for diagnosis.
摘要翻译：这里的示例性方法用于帮助诊断和校正传真传输错误。该方法使用任意命名的“第一”传真机（其可以是发送传真机或接收传真机）来检测第一传真传输错误。在从发送传真机发送到接收传真机的第一传真传输期间发生传真传输错误。当检测到第一传真传输错误时，发送传真机自动接触服务中心计算机。服务中心计算机通过服务中心计算机自动将发送传真机连接到接收传真机。然后，发送传真机通过服务中心计算机向接收传真机发送测试传真传输。该方法自动记录发送传真机和接收传真机使用服务中心计算机发送的声音，以产生音频诊断文件，并自动将音频诊断文件转发到服务工程师进行诊断。

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