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    • 5. 发明授权
    • System and method for consumer-initiated business solicitation calling system
    • 消费者发起的业务招标呼叫系统的系统和方法
    • US06993122B2
    • 2006-01-31
    • US10135406
    • 2002-05-01
    • Dale W. MalikRobert A. Koch
    • Dale W. MalikRobert A. Koch
    • H04M3/42
    • H04M3/46H04M3/465H04M3/48H04M3/4931H04M3/4935H04M2203/2027H04M2203/254H04M2207/12
    • The present invention discloses a telecommunications system initiating telephone connections between, for example, a consumer and a service provider based on the criteria provided by the consumer and the services available from the service provider. The system is suitable for consumers requiring direct communication with a staff member of a service provider capable of meeting the consumer's service requirements. The system compiles a prioritized list of service providers matching the consumer's criteria. Starting with the first service provider on the list, the system rings the service provider and determines whether or not a staff member answers the call. If the line is busy or the call is not answered by a staff member, the system moves on to the next service provider on the list until a service provider having a staff member is located. Once such a service provider is located, the system rings the consumer and connects the two parties. If the system cannot locate such a service provider, the consumer is given an opportunity to repeat or modify the search.
    • 本发明公开了一种电信系统,其基于消费者提供的标准和从服务提供商获得的服务,在例如消费者和服务提供商之间发起电话连接。 该系统适用于需要与能够满足消费者服务要求的服务提供商的工作人员直接沟通的消费者。 该系统编译符合消费者标准的服务提供商的优先列表。 从列表中的第一个服务提供商开始,系统响应服务提供商,并确定员工是否应答呼叫。 如果线路忙或呼叫未被工作人员应答,则系统将移动到列表上的下一个服务提供商,直到具有员工的服务提供商位于该服务提供商。 一旦这样的服务提供商被定位,系统就会响应消费者并连接双方。 如果系统无法找到这样的服务提供商,则给予消费者重复或修改搜索的机会。
    • 9. 发明授权
    • System and method for consumer-initiated business solicitation calling system
    • 消费者发起的业务招标呼叫系统的系统和方法
    • US06404875B2
    • 2002-06-11
    • US09317217
    • 1999-05-24
    • Dale W. MalikRobert A. Koch
    • Dale W. MalikRobert A. Koch
    • H04M342
    • H04M3/46H04M3/465H04M3/48H04M3/4931H04M3/4935H04M2203/2027H04M2203/254H04M2207/12
    • The present invention discloses a telecommunications system initiating telephone connections between, for example a consumer and a service provider based on the criteria provided by the consumer and the services available from the service provider. The system is suitable for consumers requiring direct communication with a staff member of a service provider capable of meeting the consumer's service requirements. The system compiles a prioritized list of service providers matching the consumer's criteria. Starting with the first service provider on the list the system rings the service provider and determines whether or not a staff member answers the call. If the line is busy or the call is not answered by a staff member, the system moves on to the next service provider on the list until a service provider having a staff member is located. Once such a service provider is located, the system rings the consumer and connects the two parties. If the system cannot locate such a service provider the (consumer is given an opportunity to repeat or modify the search.
    • 本发明公开了一种电信系统,其基于消费者提供的标准和从服务提供商获得的服务,在例如消费者和服务提供商之间发起电话连接。 该系统适用于需要与能够满足消费者服务要求的服务提供商的工作人员直接沟通的消费者。 该系统编译符合消费者标准的服务提供商的优先列表。 从列表上的第一个服务提供商开始,系统响应服务提供商并确定员工是否应答呼叫。 如果线路忙或呼叫未被工作人员应答,则系统将移动到列表上的下一个服务提供商,直到具有员工的服务提供商位于该服务提供商。 一旦这样的服务提供商被定位,系统就会响应消费者并连接双方。 如果系统无法找到这样的服务提供商(消费者有机会重复或修改搜索。