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    • 1. 发明申请
    • METHODS AND SYSTEMS FOR PROVIDING HELP VIA A MOBILE DEVICE
    • 通过移动设备提供帮助的方法和系统
    • US20150163627A1
    • 2015-06-11
    • US14563156
    • 2014-12-08
    • REUNIFY LLC
    • Jafar AdibiAnuj Rattan JaiswalEmil EttelaieNamhee KwonMahdi HadjishafieeVivek Basalingappa HungundSamuel KimRobert Willett
    • H04W4/02H04W4/22
    • H04W4/02H04W4/90
    • A system, method and computer program product for requesting help and providing feedback, including a user mobile device, a database, and a service provider device coupled over a communications network. The user mobile device includes a user application that contacts the database and transmits a location of the user mobile device, information regarding the mobile device user, and a service provider name the over the communications network. The database receives the transmitted information from the user mobile device over the communications network. The database, based on the information received from the user mobile device, transmits the location of the user mobile device, and the user information to the service provider device over the communications network. The service provider device includes a service provider application that receives the transmitted information from the database, and displays on the service provider device the user mobile device location, and the user information.
    • 一种用于请求帮助并提供反馈的系统,方法和计算机程序产品,包括通过通信网络耦合的用户移动设备,数据库和服务提供商设备。 用户移动设备包括联系数据库并通过通信网络发送用户移动设备的位置,关于移动设备用户的信息和服务提供商名称的用户应用。 数据库通过通信网络从用户移动设备接收所发送的信息。 数据库基于从用户移动设备接收的信息,通过通信网络将用户移动设备的位置和用户信息发送到服务提供商设备。 服务提供商设备包括从数据库接收所发送的信息并在服务提供商设备上显示用户移动设备位置的服务提供商应用和用户信息。
    • 5. 发明授权
    • Methods and systems for providing help via a mobile device
    • 通过移动设备提供帮助的方法和系统
    • US09485616B2
    • 2016-11-01
    • US14563156
    • 2014-12-08
    • REUNIFY LLC
    • Jafar AdibiAnuj Rattan JaiswalEmil EttelaieNamhee KwonMahdi HadjishafieeVivek Basalingappa HungundSamuel KimRobert Willett
    • H04L12/58H04M1/725H04W4/02H04W4/22
    • H04W4/02H04W4/90
    • A system, method and computer program product for requesting help and providing feedback, including a user mobile device, a database, and a service provider device coupled over a communications network. The user mobile device includes a user application that contacts the database and transmits a location of the user mobile device, information regarding the mobile device user, and a service provider name the over the communications network. The database receives the transmitted information from the user mobile device over the communications network. The database, based on the information received from the user mobile device, transmits the location of the user mobile device, and the user information to the service provider device over the communications network. The service provider device includes a service provider application that receives the transmitted information from the database, and displays on the service provider device the user mobile device location, and the user information.
    • 一种用于请求帮助并提供反馈的系统,方法和计算机程序产品,包括通过通信网络耦合的用户移动设备,数据库和服务提供商设备。 用户移动设备包括联系数据库并通过通信网络发送用户移动设备的位置,关于移动设备用户的信息和服务提供商名称的用户应用。 数据库通过通信网络从用户移动设备接收所发送的信息。 数据库基于从用户移动设备接收的信息,通过通信网络将用户移动设备的位置和用户信息发送到服务提供商设备。 服务提供商设备包括从数据库接收所发送的信息并在服务提供商设备上显示用户移动设备位置的服务提供商应用和用户信息。