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1. 发明授权

US08176154B2 Instantaneous user initiation voice quality feedback 有权
标题翻译：瞬时用户启动语音质量反馈
公开(公告)号：US08176154B2
公开(公告)日：2012-05-08
申请号：US10261914
申请日：2002-09-30
申请人： Muneyb Minhazuddin , Stephane C. Laveau , Alex M. Krumm-Heller , Neil Hepworth , Alexander Martin Scholte
发明人： Muneyb Minhazuddin , Stephane C. Laveau , Alex M. Krumm-Heller , Neil Hepworth , Alexander Martin Scholte
IPC分类号： G06F15/173
CPC分类号： H04L65/1083 , H04L29/06 , H04L29/06027 , H04L41/0213 , H04L41/046 , H04L41/0816 , H04L43/024 , H04L43/06 , H04L43/0829 , H04L43/087 , H04L65/80 , H04M3/42136 , H04M7/1275
摘要： A system for providing a high communications quality is provided. The system comprises: (a) an input operable to receive a message from at least one of first and second network nodes 200 and 204, the first and second network nodes communicating with one another in a session and the message indicating a service problem with the session and (b) a statistic collection agent 248 operable to cause, in response to the message, at least one of the following operations: (i) reconfiguration of one or more attributes or resources in the network; (ii) variation of a sampling frequency of one or more session-related performance attributes associated with the network; (iii) alteration of the types of session-related performance attributes being collected regarding the network; and (iv) collection of session-related information from nodes other than the at least first and second network nodes.
摘要翻译：提供了一种用于提供高通信质量的系统。该系统包括：（a）可操作以从第一和第二网络节点200和204中的至少一个接收消息的输入，所述第一和第二网络节点在会话中彼此通信，并且所述消息指示与所述网络节点的服务问题会话和（b）统计收集代理248，其可操作以响应于该消息而导致以下操作中的至少一个：（i）重新配置网络中的一个或多个属性或资源; （ii）与网络相关联的一个或多个与会话相关的演出属性的采样频率的变化; （iii）正在收集关于网络的与会话相关的性能属性类型的改变; 以及（iv）从除了所述至少第一和第二网络节点之外的节点收集与会话相关的信息。

2. 发明授权

US08593959B2 VoIP endpoint call admission 失效
标题翻译： VoIP端点呼叫入场
公开(公告)号：US08593959B2
公开(公告)日：2013-11-26
申请号：US11672183
申请日：2007-02-07
申请人： Neil Hepworth , Alex M. Krumm-Heller , Stephane C. Laveau
发明人： Neil Hepworth , Alex M. Krumm-Heller , Stephane C. Laveau
IPC分类号： H04L12/26 , H04L12/28 , G01R31/08
CPC分类号： H04L65/1069 , H04L29/06 , H04L29/06027 , H04L41/046 , H04L43/00 , H04L43/0829 , H04L43/0847 , H04L43/0852 , H04L43/0864 , H04L43/087 , H04L43/10 , H04L43/106 , H04L43/12 , H04L43/16 , H04L47/115 , H04L47/30 , H04L47/70 , H04L47/745 , H04L47/801 , H04L47/822
摘要： The present invention is directed generally to an intelligent endpoint or communication device that can collect available bandwidth-related information metrics and/or perform call admission control functions. The present invention is further directed to an architecture comprising a switch or media server in communication with a plurality of subscriber communication devices in which the subscriber communication devices act as network nodes to collect available bandwidth-related information.
摘要翻译：本发明一般涉及可收集可用带宽相关信息量度和/或执行呼叫接纳控制功能的智能端点或通信设备。本发明还涉及包括与多个用户通信设备通信的交换机或媒体服务器的架构，其中用户通信设备用作网络节点以收集可用带宽相关信息。

3. 发明授权

US07417991B1 Network quality estimation 有权
标题翻译：网络质量估算
公开(公告)号：US07417991B1
公开(公告)日：2008-08-26
申请号：US10741263
申请日：2003-12-18
申请人： James Crawford , Neil Hepworth , Bhum Chul Kim , Muneyb Minhazuddin , Alexander Scholte
发明人： James Crawford , Neil Hepworth , Bhum Chul Kim , Muneyb Minhazuddin , Alexander Scholte
IPC分类号： H04L12/28 , H04L12/56
CPC分类号： H04L45/123 , H04L41/5009 , H04L41/5087 , H04L43/0835 , H04L43/10 , H04L47/34
摘要： Disclosed are new calculations of packet loss bursts, packet re-ordering, and an indication of relative alternate network path delay metrics, based upon differences between received and expected packet sequence numbers, for determining packet network performance.
摘要翻译：公开了基于接收到和预期分组序列号之间的差异来确定分组网络性能的分组丢失突发，分组重新排序和相对替代网络路径延迟度量的指示的新计算。

4. 发明授权

US07590693B1 Method and apparatus for restriction of message distribution for security 有权
标题翻译：用于限制安全性的消息分发的方法和装置
公开(公告)号：US07590693B1
公开(公告)日：2009-09-15
申请号：US10622982
申请日：2003-07-17
申请人： Kevin Chan , Neil Hepworth , Stephane C. Laveau
发明人： Kevin Chan , Neil Hepworth , Stephane C. Laveau
IPC分类号： G06F15/16
CPC分类号： H04L51/12 , G06Q10/107 , H04L51/14
摘要： A server for processing an electronic message is provided that includes: (a) an input operable to a message inputted by a user, the message comprising one or more recipients, and a restriction identifier for the message, the restriction identifier identifying a subset of recipients from among a set of recipients to receive the message; and (b) when a restriction identifier is received, a processor operable to tag the message with the restriction identifier.
摘要翻译：提供了一种用于处理电子消息的服务器，其包括：（a）可操作到由用户输入的消息的输入，包括一个或多个接收者的消息和消息的限制标识符，所述限制标识符标识接收者的子集从一组收件人接收消息; 以及（b）当接收到限制标识符时，处理器可操作以用所述限制标识符来标记所述消息。

5. 发明授权

US08635216B1 Enhancing network information retrieval according to a user search profile 有权
标题翻译：根据用户搜索配置文件增强网络信息检索
公开(公告)号：US08635216B1
公开(公告)日：2014-01-21
申请号：US10956958
申请日：2004-09-30
申请人： Neil Hepworth , Paul Roller Michaelis
发明人： Neil Hepworth , Paul Roller Michaelis
IPC分类号： G06F17/30
CPC分类号： G06F17/30867
摘要： An enhancement to a search engine is disclosed for prioritizing search results obtained from an information search engine such as those accessible via a network (e.g., the Internet and/or a corporate intranet). In response to a user search query, the enhanced search engine of the invention prioritizes the search results using stored information indicative of network sites: (a) previously visited by the user, and/or (b) to which the user has indicated an interest (or disinterest) in the content thereof. Additionally, the invention prioritizes the search results using stored information indicative of other users that are determined to have similar searching interests. Thus, since the stored information can dynamically change, repeated performances of the same search can present different initial, more user customized, portions of the search results.
摘要翻译：公开了对搜索引擎的增强，用于优先从诸如可经由网络（例如，因特网和/或公司内联网）访问的信息搜索引擎获得的搜索结果。响应于用户搜索查询，本发明的增强搜索引擎使用存储的指示网络站点的信息对搜索结果进行优先级排序：（a）用户以前访问过的和/或（b）用户已经指示了兴趣（或不感兴趣）的内容。此外，本发明使用存储的指示被确定为具有相似搜索兴趣的其他用户的信息来优先考虑搜索结果。因此，由于存储的信息可以动态地改变，所以相同搜索的重复性能可以呈现搜索结果的不同的初始，更多用户定制的部分。

6. 发明授权

US08095120B1 System and method of synchronizing multiple microphone and speaker-equipped devices to create a conferenced area network 有权
标题翻译：同步多个麦克风和配备扬声器的设备以创建会议区域网络的系统和方法
公开(公告)号：US08095120B1
公开(公告)日：2012-01-10
申请号：US11864021
申请日：2007-09-28
申请人： Colin Blair , Andrew W. Lang , Paul Roller Michaelis , Deborah Jeanne Hill , Kevin Chan , Christopher R. Gentle , Neil Hepworth
发明人： Colin Blair , Andrew W. Lang , Paul Roller Michaelis , Deborah Jeanne Hill , Kevin Chan , Christopher R. Gentle , Neil Hepworth
IPC分类号： H04M3/42 , H04B7/00
CPC分类号： H04M3/562 , H04M2250/02 , H04M2250/62
摘要： The present invention provides methods, devices, and systems for creating an ad-hoc conference station from speakers on a plurality of mobile communication devices. The ad-hoc conference station can cancel the echo of any incoming audio for all of the communication devices. This feature may be achieved by employing a master/slave configuration for the communication devices within a common area.
摘要翻译：本发明提供了用于从多个移动通信设备上的扬声器创建自组织会议站的方法，设备和系统。专用会议台可以取消所有通信设备的任何传入音频的回声。该特征可以通过对公共区域内的通信设备采用主/从配置来实现。

7. 发明授权

US07573829B2 Method and apparatus for low overhead network protocol performance assessment 有权
标题翻译：低架构网络协议性能评估的方法和装置
公开(公告)号：US07573829B2
公开(公告)日：2009-08-11
申请号：US11224797
申请日：2005-09-12
申请人： Colin Blair , Kevin Chan , Christopher R. Gentle , Neil Hepworth , Andrew W. Lang
发明人： Colin Blair , Kevin Chan , Christopher R. Gentle , Neil Hepworth , Andrew W. Lang
IPC分类号： G01R31/08 , G06F15/16
CPC分类号： H04L12/4633 , H04L43/0864 , H04L43/106 , H04L43/50
摘要： A method and apparatus for testing network performance are provided. In data provided by an application on a first host for transport or communication to an application associated with a second host according to a first data transport protocol is intercepted at the first host and wrapped or encapsulated in a test data packet formatted according to a second data transport protocol. The test data packet formatted according to the second data transport protocol includes, in addition to data comprising all or a portion of the original data packet, instrumentation information. The test data packet is then delivered to the second host, which unpacks the original data packet and the instrumentation information. A response packet containing instrumentation information may be sent from the second host to the first host to provide roundtrip performance metrics.
摘要翻译：提供了一种用于测试网络性能的方法和装置。在由第一主机上的应用提供的用于根据第一数据传输协议传输或与第二主机相关联的应用的通信提供的数据在第一主机处被截取并被封装或封装在根据第二数据格式化的测试数据分组中传输协议。根据第二数据传输协议格式化的测试数据分组除了包括原始数据分组的全部或一部分的数据之外还包括仪器信息。然后将测试数据分组传送到第二主机，其分离原始数据分组和仪器信息。可以将包含仪表信息的响应分组从第二主机发送到第一主机以提供往返性能度量。

8. 发明授权

US07515695B1 Client customizable interactive voice response system 有权
标题翻译：客户定制的交互式语音应答系统
公开(公告)号：US07515695B1
公开(公告)日：2009-04-07
申请号：US10736923
申请日：2003-12-15
申请人： Kevin Chan , Neil Hepworth , Melanie L. Smith
发明人： Kevin Chan , Neil Hepworth , Melanie L. Smith
IPC分类号： H04M11/06
CPC分类号： H04M3/493 , H04M2203/355
摘要： An Interactive Voice Response unit (IVR) is provided that includes a menu structure comprising a plurality of menus, each menu comprising a plurality of options that are selectable by a user, wherein the plurality of menus and each menu's respective plurality of options define a plurality of potential navigation paths for the user through the menu structure and a processor operable to receive, from the user, a request to change the menu structure; effect the requested change to the menu structure; and associate the changed menu structure with the requesting user.
摘要翻译：提供了一种交互式语音应答单元（IVR），其包括包括多个菜单的菜单结构，每个菜单包括可由用户选择的多个选项，其中多个菜单和每个菜单的相应多个选项定义多个通过菜单结构为用户提供潜在的导航路径;以及处理器，可操作以从用户接收改变菜单结构的请求; 影响菜单结构所要求的更改; 并将改变的菜单结构与请求用户相关联。

9. 发明申请

US20060294462A1 Method and apparatus for the automatic completion of composite characters 有权
公开(公告)号：US20060294462A1
公开(公告)日：2006-12-28
申请号：US11170676
申请日：2005-06-28
申请人： Colin Blair , Kevin Chan , Christopher Gentle , Neil Hepworth , Andrew Lang
发明人： Colin Blair , Kevin Chan , Christopher Gentle , Neil Hepworth , Andrew Lang
IPC分类号： G06F17/24
CPC分类号： G06F17/276 , G06F3/0237 , G06F17/2863 , H04M2250/70
摘要： The automatic completion of composite characters is supported by the generation of lists of candidate words or characters. Such lists may be generated by specifying letters or word shapes that are required to be included in candidate words or characters, independent of the order in which a specified letter or word shape is traditionally added to the completed word or character. In a subtractive mode, a user may exclude words or characters that include one or more letters or word shapes specified by the user.

10. 发明授权

US08219429B2 Organization health analysis using real-time communications monitoring 有权
标题翻译：组织健康分析采用实时通信监控
公开(公告)号：US08219429B2
公开(公告)日：2012-07-10
申请号：US13241858
申请日：2011-09-23
申请人： Colin Blair , Kevin Chan , Christopher R. Gentle , Neil Hepworth , Andrew W. Lang
发明人： Colin Blair , Kevin Chan , Christopher R. Gentle , Neil Hepworth , Andrew W. Lang
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/063
摘要： The present invention provides a communication monitoring and analysis method and system. More specifically, the present invention provides a method for determining the health and overall satisfaction of employees in an organization. The determination may be made by monitoring communications generated by employees for their tone and other parameters related to their satisfaction with various decisions made within the organization.
摘要翻译：本发明提供一种通信监控和分析方法和系统。更具体地，本发明提供了一种用于确定组织中的雇员的健康和整体满意度的方法。可以通过监测员工对其音调和与组织内部做出的各种决定的满意度相关的其他参数进行监控来进行决定。

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