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    • 1. 发明授权
    • Service process integration systems and methods
    • 服务流程集成系统和方法
    • US08468233B1
    • 2013-06-18
    • US13617386
    • 2012-09-14
    • Marcus OppitzPiotr KlimkiewiczThomas Graf
    • Marcus OppitzPiotr KlimkiewiczThomas Graf
    • G06F15/173G06F9/44
    • G06Q10/06316G06F9/5066G06F9/5072G06F9/546G06F15/173
    • In some embodiments, multiple heterogeneous information technology service management (ITSM) applications of different IT service partners (customers and service providers) are integrated via a service process integration grid employing a set of standard workflows and associated standard transaction types and data structures. Once a service partner's workflows and data structures have been mapped to the standard grid workflows and data structures, integration with a first and new service partners is relatively fast and convenient. Analysis of real-life ITSM applications led to the development of particular standardized workflows classified according to whether they are initiated by service provider or customer, and according to whether they do or do not include ownership-transfer transactions allowing a service partner (customer or provider) to transfer ownership of the service process to its counterpart for further action by the counterpart.
    • 在一些实施例中,不同IT服务伙伴(客户和服务提供商)的多个异构信息技术服务管理(ITSM)应用通过使用一组标准工作流和相关联的标准交易类型和数据结构的服务过程集成网格进行集成。 一旦将服务合作伙伴的工作流和数据结构映射到标准网格工作流程和数据结构,与第一个和新的服务合作伙伴的集成将相对快捷方便。 对现实ITSM应用的分析导致了特定的标准化工作流程的开发,根据是由服务提供商还是客户启动,根据是否进行或不包括允许服务合作伙伴(客户或提供商 )将服务过程的所有权转移给对方,以便对方进一步采取行动。
    • 3. 发明申请
    • WELDING DEVICE AND METHOD FOR WELDING
    • 焊接装置和焊接方法
    • US20130146567A1
    • 2013-06-13
    • US13701873
    • 2011-05-23
    • Thomas GrafAndreas Josef Birnesser
    • Thomas GrafAndreas Josef Birnesser
    • B23K15/02
    • B23K15/02B23K26/02B23K26/03B23K26/04B23K26/20B23K26/707
    • A welding device has a beam source to generate electromagnetic beams for absorption in an object to be welded at a welding location, and at least one sensor situated to detect electromagnetic process beams generated during welding at the welding location. The sensor is to generate a sensor signal as a function of the detected process beams. The welding device also has a processing unit, which is connected to the sensor and the beam source, the processing unit being configured to control at least one parameter of the beam generation of the beam source as a function of the sensor signal. The welding device is to delimit by a window a beam bundle of the emitted process beams in a plane transverse to the beam propagation direction; in the plane, the window has a longitudinal dimension greater than a transversal dimension of the window perpendicular to the longitudinal dimension.
    • 焊接装置具有用于在焊接位置处产生用于吸收待焊接物体的电磁束的光束源,以及用于检测在焊接位置处焊接期间产生的电磁处理光束的至少一个传感器。 传感器将根据检测到的过程光束产生一个传感器信号。 焊接装置还具有连接到传感器和光束源的处理单元,处理单元被配置为根据传感器信号来控制光束源的光束产生的至少一个参数。 焊接装置是在与光束传播方向横切的平面中由窗口界定发射的过程光束的束束; 在平面中,窗口的纵向尺寸大于垂直于纵向尺寸的窗口的横向尺寸。