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1. 发明授权

US07167899B2 Web-content aware automatic call transfer system and process for mobile users and operators 失效
标题翻译：为移动用户和运营商提供Web内容感知的自动呼叫转移系统和流程
公开(公告)号：US07167899B2
公开(公告)日：2007-01-23
申请号：US10106639
申请日：2002-03-26
申请人： Kuo Chu Lee , Tao Lin , Juan Yu
发明人： Kuo Chu Lee , Tao Lin , Juan Yu
IPC分类号： G06F15/16 , H04M3/42 , H04Q7/20
CPC分类号： H04M7/0027 , H04M3/5191
摘要： The Web customer contact system is based on distributed execution of service logic programs that can be dynamically altered based on changing business needs. The distributed and dynamic program modification makes the Web customer contact system scalable and customization to the most demanding business operation needs. For example, existing workflow based GUI programming tool, which only support centralized specification, down load and execution of routing rules for incoming calls in a contact center. The new system WCC system can allow user to specify a set of service logic program (SLP) can be dynamically attached to any distributed “addressable entities” in the WCC system. The addressable entities can be a user, an agent, an email box, a work group, IVR system, or a department web site. The addressable entities can be located anywhere that can be reached by internet address (an URL or other types of identities). The SLP associated with the addressable entities can be dynamically downloaded from the “home” location of the SLP. The SLP allows a business to define the way of handling customer's messages such as call, chat and email in a flexible and programmable way using an open specification interface such as, XML technology.
摘要翻译： Web客户联系系统是基于业务逻辑程序的分布式执行，可以根据不断变化的业务需求动态更改。分布式和动态的程序修改使Web客户联系系统可扩展和定制到最苛刻的业务操作需求。例如，现有的基于工作流程的GUI编程工具，其仅支持集中式规范，下载和执行联络中心中的来电呼叫规则。新系统WCC系统可以允许用户指定一组服务逻辑程序（SLP）可以动态地附加到WCC系统中的任何分布式“可寻址实体”。可寻址实体可以是用户，代理，电子邮箱，工作组，IVR系统或部门网站。可寻址实体可以位于通过互联网地址（URL或其他类型的身份）可以访问的任何地方。与可寻址实体相关联的SLP可以从SLP的“home”位置动态下载。 SLP允许企业使用诸如XML技术的开放式规范界面，以灵活和可编程的方式定义处理客户消息的方式，如呼叫，聊天和电子邮件。

2. 发明申请

US20160092338A1 INSTALLATION HEALTH DASHBOARD 有权
标题翻译：安装卫生防护板
公开(公告)号：US20160092338A1
公开(公告)日：2016-03-31
申请号：US14498301
申请日：2014-09-26
申请人： Miles Henley , Dolan Sum , Alfred Fung , Edward Lam , Tao Lin , Randy Uy , Ren Horikiri , Jeff Lavoie
发明人： Miles Henley , Dolan Sum , Alfred Fung , Edward Lam , Tao Lin , Randy Uy , Ren Horikiri , Jeff Lavoie
IPC分类号： G06F11/36
CPC分类号： G06F11/079 , G06F8/00 , G06F8/60 , G06F11/0721 , G06F11/0769 , G06F11/32 , G06F11/323 , G06F11/327 , G06F11/3476 , G06F11/366 , G06F17/30554
摘要： The disclosure generally describes computer-implemented methods, software, and systems for presenting error information. Logs are received from different locations, the logs associated with a plurality of builds at the different locations and associated with one or more systems. The logs are stored in a centralized location. Build information is generated for a given build, including identifying errors associated with the given build. Information for a current log associated with the given build is analyzed, including accessing information for previous logs associated with previous related builds related to the given build. Based on the analyzing, error diagnostic information that is to be presented is determined, including an analysis of errors that occurred in the given build and previous related builds. Instructions are provided, the instructions operable to present the error diagnostic information to a user, including providing log information, for presentation in a user interface.
摘要翻译：本公开一般地描述了用于呈现错误信息的计算机实现的方法，软件和系统。从不同位置接收日志，该日志与在不同位置处的多个构建相关联并且与一个或多个系统相关联。日志存储在集中的位置。为给定的构建生成构建信息，包括识别与给定构建相关联的错误。分析与给定构建相关联的当前日志的信息，包括访问与先前与给定构建相关的构建相关联的先前日志的信息。基于分析，确定要呈现的错误诊断信息，包括对给定构建中发生的错误的分析和先前的相关构建。提供了说明，该指令可操作以向用户呈现错误诊断信息，包括提供日志信息，以便在用户界面中呈现。

3. 发明授权

US09146786B2 Online business method, system and apparatus based on open application programming interface 有权
标题翻译：在线业务方法，基于开放应用程序编程接口的系统和设备
公开(公告)号：US09146786B2
公开(公告)日：2015-09-29
申请号：US13257225
申请日：2011-05-17
申请人： Tao Lin , Junxu Li
发明人： Tao Lin , Junxu Li
IPC分类号： G06F15/16 , G06F9/54
CPC分类号： H04L67/18 , G06F9/54 , G06F21/31 , G06F21/33 , H04L67/20
摘要： The present disclosure introduces a method, a system and an apparatus of implementing online transaction according to Open API. In one aspect, a method includes: receiving a first invocation request to invoke an Open API from a third party development server according to a user's transaction request; determining an ISP server corresponding to the Open API as requested to be invoked in the invocation request; sending the first invocation request to the determined ISP server; receiving a service page returned by the ISP server according to the first invocation request; and sending the service page to the third party development server for processing the service page and sending the processed service page to the user, the processing comprising embedding the service page into a page corresponding to the transaction request.
摘要翻译：本公开引入了根据Open API实现在线交易的方法，系统和装置。一方面，一种方法包括：根据用户的交易请求从第三方开发服务器接收第一调用请求以调用Open API; 根据请求在调用请求中调用对应于Open API的ISP服务器; 向所述确定的ISP服务器发送所述第一调用请求; 根据第一调用请求接收由ISP服务器返回的服务页面; 以及将所述服务页面发送到所述第三方开发服务器，以处理所述服务页面并将所述经处理的服务页面发送给所述用户，所述处理包括将所述服务页面嵌入到与所述交易请求对应的页面中。

4. 发明授权

US08887123B2 Framework for managing complex operations 有权
标题翻译：管理复杂操作的框架
公开(公告)号：US08887123B2
公开(公告)日：2014-11-11
申请号：US12182199
申请日：2008-07-30
申请人： Tao Lin , Ming-Chien Shan , Suresh Babu , Chuan Li
发明人： Tao Lin , Ming-Chien Shan , Suresh Babu , Chuan Li
IPC分类号： G06F9/44 , G06Q10/06
CPC分类号： G06Q10/06
摘要： An operations management environment is integrated with an information technology infrastructure through an adaptor, the integration occurring while the information technology infrastructure performs one or more tasks. Data from the information technology infrastructure is received through the adapter. Relationships between the artifacts included in the information technology infrastructure are modeled based on the received data. A proposed modification to the information technology infrastructure is determined based on an external change. While the information technology infrastructure performs the one or more tasks, the response of the artifacts to the proposed modification is simulated using the modeled relationships. The response of the artifacts is monitored to determine if the proposed modification implements the external change. A modification is generated based on the proposed modification if the proposed modification implements the external change, and the information technology infrastructure is updated while the information technology infrastructure performs the one or more tasks.
摘要翻译：操作管理环境通过适配器与信息技术基础设施集成，信息技术基础架构执行一个或多个任务时发生集成。通过适配器接收信息技术基础设施的数据。基于接收到的数据，对信息技术基础设施中包含的工件之间的关系进行建模。基于外部变化确定对信息技术基础设施的修改。当信息技术基础设施执行一个或多个任务时，使用建模的关系模拟人造物对所提出的修改的响应。监视工件的响应以确定所提出的修改是否实现外部变化。如果提出的修改实施外部变更，则基于所提出的修改生成修改，并且在信息技术基础设施执行一个或多个任务的同时更新信息技术基础设施。

5. 发明申请

US20130332584A1 LOAD BALANCING METHODS AND DEVICES 审中-公开
标题翻译：负载平衡方法和装置
公开(公告)号：US20130332584A1
公开(公告)日：2013-12-12
申请号：US13977452
申请日：2012-02-24
申请人： Kai Sun , Tao Lin
发明人： Kai Sun , Tao Lin
IPC分类号： H04L29/08
CPC分类号： H04L67/1004 , H04L61/251 , H04L67/1023 , H04L69/167
摘要： According to an example, to load balance a group of servers, a service access request message is sent by a client terminal and is received at a load balancing device, wherein a source Internet Protocol address of the request message is an Internet Protocol address of the client terminal of a first protocol version. A server is selected from the group of servers to send the request message. A determination is made as to whether the first protocol version is same as a second protocol version of an IP address of the selected server. If the versions are the same, the request message is sent to the selected server. Otherwise, network address translation is performed to replace the source Internet Protocol address of the request message with an Internet Protocol address of the second protocol version to send the request message.
摘要翻译：根据一个示例，为了对一组服务器进行负载平衡，服务访问请求消息由客户终端发送并在负载平衡设备处被接收，其中请求消息的源互联网协议地址是互联网协议地址第一协议版本的客户终端。从服务器组中选择一个服务器来发送请求消息。确定第一协议版本是否与所选服务器的IP地址的第二协议版本相同。如果版本相同，请求消息将发送到所选服务器。否则，执行网络地址转换以用请求消息的第二协议版本的因特网协议地址替换请求消息的源互联网协议地址，以发送请求消息。

6. 发明授权

US08432631B1 Disk spindle assembly cartridge 有权
标题翻译：磁盘主轴总成盒
公开(公告)号：US08432631B1
公开(公告)日：2013-04-30
申请号：US13491283
申请日：2012-06-07
申请人： Tao Lin , Chih-Wu Jen , Chunjer C. Cheng , Gang H. Lin
发明人： Tao Lin , Chih-Wu Jen , Chunjer C. Cheng , Gang H. Lin
IPC分类号： G11B27/36 , G11B33/12
CPC分类号： G01R33/1207
摘要： A disk spindle assembly cartridge is described. The disk spindle assembly cartridge includes a base, a spindle motor attached to the base, a disk seated on the spindle motor, a disk clamp attached to the spindle motor, wherein the disk clamp secures the disk to the spindle motor, and a cover attached to the base. The base is configured to detachably mount a head stack assembly cartridge, where the disk is accessible to a head stack assembly pivotally mounted in the head stack assembly cartridge via an opening defined by the base and the cover.
摘要翻译：描述了盘主轴组件盒。盘主轴总成筒包括基座，安装在基座上的主轴马达，安装在主轴马达上的盘，安装在主轴马达上的盘夹，其中盘夹将盘固定到主轴马达上，到基地基座被构造成可拆卸地安装磁头堆叠组件盒，其中磁盘可通过由基座和盖限定的开口枢转地安装在磁头堆叠组件盒中的磁头堆叠组件接近。

7. 发明申请

US20130074151A1 Online Business Method, System and Apparatus Based on Open Application Programming Interface 有权
标题翻译：基于开放应用程序编程接口的在线业务方法，系统和设备
公开(公告)号：US20130074151A1
公开(公告)日：2013-03-21
申请号：US13257225
申请日：2011-05-17
申请人： Tao Lin , Junxu Li
发明人： Tao Lin , Junxu Li
IPC分类号： G06F15/16 , G06F21/00
CPC分类号： H04L67/18 , G06F9/54 , G06F21/31 , G06F21/33 , H04L67/20
摘要： The present disclosure introduces a method, a system and an apparatus of implementing online transaction according to Open API. In one aspect, a method includes: receiving a first invocation request to invoke an Open API from a third party development server according to a user's transaction request; determining an ISP server corresponding to the Open API as requested to be invoked in the invocation request; sending the first invocation request to the determined ISP server; receiving a service page returned by the ISP server according to the first invocation request; and sending the service page to the third party development server for processing the service page and sending the processed service page to the user, the processing comprising embedding the service page into a page corresponding to the transaction request.
摘要翻译：本公开引入了根据Open API实现在线交易的方法，系统和装置。一方面，一种方法包括：根据用户的交易请求从第三方开发服务器接收第一调用请求以调用Open API; 根据请求在调用请求中调用对应于Open API的ISP服务器; 向所述确定的ISP服务器发送所述第一调用请求; 根据第一调用请求接收由ISP服务器返回的服务页面; 以及将所述服务页面发送到所述第三方开发服务器，以处理所述服务页面并将所述经处理的服务页面发送给所述用户，所述处理包括将所述服务页面嵌入到与所述交易请求对应的页面中。

8. 发明申请

US20120248307A1 Linear Ion Trap Analyzer 有权
标题翻译：线性离子阱分析仪
公开(公告)号：US20120248307A1
公开(公告)日：2012-10-04
申请号：US13079740
申请日：2011-04-04
申请人： Li Ding , Tao Lin , Gongyu Jiang , Hui Mu
发明人： Li Ding , Tao Lin , Gongyu Jiang , Hui Mu
IPC分类号： H01J49/34
CPC分类号： H01J49/423
摘要： The present invention relates generally to the field of ion storage and analysis, in particular to a linear ion trap mass analyzer comprised by multiple columnar electrodes. High frequency voltages are applied on at least one of the columnar electrodes to form ion confining space, which mainly consists of two-dimensional quadrupole electric radial trapping field, and there is at least one through slot for ion ejection in at least one direction perpendicular to the axis of the ion trap, wherein an AC electric field superposition is applied to invoke dipole excitation. Opposite to the through slot, there is an elongated electrode for field adjusting between two columnar electrodes or inside the slit of one of the columnar electrodes mentioned above. The potential on the elongated electrode for field adjusting is set as the sum of a portion of the high frequency voltage which applied on one adjacent columnar electrode and a DC offset, which can be adjusted freely. Through adjusting the portion of the high frequency potential and DC potential on this electrode, one or more objectives, including field optimization inside the ion trap as well as ion motion characteristics of resonant ejection, can be realized.
摘要翻译：本发明一般涉及离子存储和分析领域，特别涉及由多个柱状电极组成的线性离子阱质量分析仪。在至少一个柱状电极上施加高频电压以形成主要由二维四极电子径向捕获场组成的离子限制空间，并且至少有一个通孔用于在至少一个垂直于离子阱的轴线，其中施加AC电场叠加以调用偶极子激发。与通孔相对，有一个用于在两个柱状电极之间进行现场调节的细长电极或者在上述一个柱状电极的狭缝内部。用于场调整的细长电极上的电位被设置为施加在一个相邻柱状电极上的高频电压的一部分和可以自由调节的DC偏移之和。通过调节该电极上的高频电位和直流电位的一部分，可以实现一个或多个目标，包括离子阱内的场优化以及共振喷射的离子运动特性。

9. 发明授权

US08218256B1 Disk spindle assembly cartridge 有权
标题翻译：磁盘主轴总成盒
公开(公告)号：US08218256B1
公开(公告)日：2012-07-10
申请号：US12610206
申请日：2009-10-30
申请人： Tao Lin , Chih-Wu Jen , Chunjer Chuck Cheng , Gang Herbert Lin
发明人： Tao Lin , Chih-Wu Jen , Chunjer Chuck Cheng , Gang Herbert Lin
IPC分类号： G11B27/36 , G01R33/12
CPC分类号： G01R33/1207
摘要： A disk spindle assembly cartridge is described. The disk spindle assembly cartridge includes a base, a spindle motor attached to the base, a disk seated on the spindle motor, a disk clamp attached to the spindle motor, wherein the disk clamp secures the disk to the spindle motor, and a cover attached to the base. The base is configured to detachably mount a head stack assembly cartridge, where the disk is accessible to a head stack assembly pivotally mounted in the head stack assembly cartridge via an opening defined by the base and the cover.
摘要翻译：描述了盘主轴组件盒。盘主轴总成筒包括基座，安装在基座上的主轴马达，安装在主轴马达上的盘，安装在主轴马达上的盘夹，其中盘夹将盘固定到主轴马达上，到基地基座被构造成可拆卸地安装磁头堆叠组件盒，其中磁盘可通过由基座和盖限定的开口枢转地安装在磁头堆叠组件盒中的磁头堆叠组件接近。

10. 发明授权

US07720808B2 Apparatus and method for generating reports from a shared list of parameters 有权
标题翻译：用于从共享参数列表生成报告的装置和方法
公开(公告)号：US07720808B2
公开(公告)日：2010-05-18
申请号：US11304503
申请日：2005-12-14
申请人： Tao Lin , Timothy John Lawrence
发明人： Tao Lin , Timothy John Lawrence
IPC分类号： G06F17/30
CPC分类号： G06Q10/10
摘要： A computer readable medium comprises executable instructions to form a list of parameters for a report. The list of parameters is compared to existing lists of parameters. A selected list of parameters is designated. A report is generated with the selected list of parameters.
摘要翻译：计算机可读介质包括可执行指令以形成报告的参数列表。将参数列表与现有参数列表进行比较。指定选定的参数列表。使用所选参数列表生成报告。

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