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    • 2. 发明授权
    • Method and apparatus for intelligent data network call setup
    • 用于智能数据网络呼叫建立的方法和装置
    • US06304653B1
    • 2001-10-16
    • US09205333
    • 1998-12-04
    • Joseph Thomas O'NeilKenneth H. RosenSteven Charles SalimandoPeter H. Stuntebeck
    • Joseph Thomas O'NeilKenneth H. RosenSteven Charles SalimandoPeter H. Stuntebeck
    • H04M300
    • H04M3/5191H04M2203/555Y10S379/90
    • An intelligent data network call setup system forwards data network user information to an operator, for example, for a call with a data network user. The intelligent data network call set up system monitors the data network user's actions and generates information that summarizes potential reasons for the data network user's call and forwards such information as preamble information to the operator. The intelligent data network call set up system includes a call coordination device that serves as an interface between the data network user and the operator. The call coordination device supports web sites visited by data network users and when a request for a call is received, the call coordination device provides the operator with the user's action history, and other helpful information to the operator such as products that may interest the user to avoid the undesirable “cold start” experience. In this way, the operator may be more knowledgeable and helpful to the user.
    • 智能数据网络呼叫建立系统将数据网络用户信息转发给运营商,例如用于与数据网络用户的呼叫。 智能数据网络呼叫建立系统监视数据网络用户的动作,并生成总结数据网络用户呼叫潜在原因的信息,并将这些信息作为前导信息转发给运营商。 智能数据网络呼叫建立系统包括一个呼叫协调设备,用作数据网络用户和运营商之间的接口。 呼叫协调装置支持由数据网络用户访问的网站,并且当接收到呼叫请求时,呼叫协调装置向操作者提供用户的动作历史和其他有用的信息给操作者,例如可能感兴趣的用户的产品 以避免不必要的“冷启动”经验。 以这种方式,操作者可能对用户更加了解和帮助。
    • 6. 发明授权
    • Proxy apparatus and method for streaming media information and for increasing the quality of stored media information
    • 用于流媒体信息和用于提高存储的媒体信息的质量的代理装置和方法
    • US07565415B1
    • 2009-07-21
    • US12021552
    • 2008-01-29
    • Robert Edward MarkowitzJoseph Thomas O'NeilKenneth H. RosenPeter H. Stuntebeck
    • Robert Edward MarkowitzJoseph Thomas O'NeilKenneth H. RosenPeter H. Stuntebeck
    • G06F15/16
    • H04L65/60H04N21/222H04N21/2265H04N21/23113H04N21/23439H04N21/25833H04N21/2662H04N21/6377H04N21/658H04N21/6581
    • A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided from a media server, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. Once the media server receives the request, the media server begins to stream a copy of the media information encoded for the user device's bandwidth to the user device via the network and proxy device. If a version of the media information for the bandwidth is not available from the media server, the version for the largest bandwidth that does not exceed the bandwidth of the user device connection, is streamed to the user device. If the version of the media information has missing packets, the proxy device sends retransmission requests to the media server to obtain the missing packets, thereby building-up a good quality version of the media information.
    • 一种用于经由至少一个网络流式传输媒体信息并用于建立媒体信息的高质量版本的代理装置和方法。 当用户设备使用特定带宽与代理设备进行通信并请求从媒体服务器提供媒体信息时,代理设备首先确定为用户设备的连接带宽编码的媒体信息的版本是否已被存储在代理中 仪器。 如果针对用户设备的带宽编码的媒体信息的版本不能从代理设备获得,则代理设备向媒体服务器发送针对媒体信息的请求。 一旦媒体服务器接收到请求,媒体服务器开始通过网络和代理设备将用户设备带宽编码的媒体信息的副本流传输给用户设备。 如果媒体服务器不能获得带宽媒体信息的版本,则将不超过用户设备连接带宽的最大带宽的版本流传输到用户设备。 如果媒体信息的版本丢失了报文,则代理设备向媒体服务器发送重发请求,获取丢失的报文,从而构建出高质量的媒体信息。
    • 10. 发明授权
    • Method and system for presenting customized advertising to a user on the
world wide web
    • 用于向万维网上的用户呈现定制广告的方法和系统
    • US6009410A
    • 1999-12-28
    • US951298
    • 1997-10-16
    • Suzanne L. LeMoleSteven Howard NurenbergJoseph Thomas O'NeilPeter H. Stuntebeck
    • Suzanne L. LeMoleSteven Howard NurenbergJoseph Thomas O'NeilPeter H. Stuntebeck
    • G06Q30/02G06F17/60
    • G06Q30/02G06Q30/0256G06Q30/0269G06Q30/0277Y10S707/99943
    • A customized advertising repository server is connected on the World Wide Web (WWW), which can be accessed by a registered user through his or her browser either by clicking on an icon, or by inputting the specific URL address of the particular server which stores that user's advertising repository. When the user accesses his or her customized ad repository through the browser, a composite advertising page is dynamically configured by the Customized Advertising Repository (CAR) server for that particular user based on that user's previously provided user profile. Furthermore, at least a portion of that composite advertising page can be dynamically configured on a context dependent basis determined from the particular Web site or sites that the user has accessed prior to accessing the CAR. The dynamically configured composite page or pages of advertising provided to the user may contain plural static images, streaming banners, 3-D images, animation, video and/or audio clips, using any of the technologies available on the Web for presenting textual and/or visual information. Such a composite page or pages is configured from a database which stores such images, banners, animation, etc., from plural advertisers. The customized page is created by selecting from among a storehouse of plural different subscribing advertisers and their associated banner ads, images, etc., those particular images, etc. that will be elements of the customized page based on the user's specific areas of interest as determined from the profile, and/or the context dependency. From such dynamically configured composite page or pages, the user can then click on a particular image, video window, banner, etc., to retrieve, through a hyperlink, further information directly from the selected advertiser's own Web site or mirror Web site.
    • 定制广告储存库服务器连接在万维网(WWW)上,注册用户可以通过其浏览器通过点击图标或输入存储该图标的特定服务器的特定URL地址来访问 用户广告储存库。 当用户通过浏览器访问他或她的定制的广告资源库时,基于该用户先前提供的用户简档的特定用户的定制广告存储库(CAR)服务器动态地配置复合广告页面。 此外,该复合广告页面的至少一部分可以在从特定网站确定的上下文相关的基础上动态地配置,或者在访问CAR之前用户已经访问的站点。 提供给用户的动态配置的复合页面或广告页面可以使用网上可用的任何技术来包含多个静态图像,流式横幅,3-D图像,动画,视频和/或音频剪辑,用于呈现文本和/ 或视觉信​​息。 这样的复合页面是从数据库中配置的,该数据库存储来自多个广告商的图像,横幅,动画等。 定制页面是通过从多个不同订阅广告客户的仓库中选择的,以及它们相关联的横幅广告,图像等,那些特定图像等,其将基于用户的特定感兴趣区域作为定制页面的元素, 从简档确定,和/或上下文相关性。 从这种动态配置的复合页面或页面中,用户可以点击特定图像,视频窗口,横幅等,通过超链接从所选择的广告商自己的网站或镜像网站直接获得更多信息。