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1. 发明授权

US08823536B2 Automated recovery and escalation in complex distributed applications 有权
标题翻译：复杂分布式应用程序中的自动恢复和升级
公开(公告)号：US08823536B2
公开(公告)日：2014-09-02
申请号：US12764263
申请日：2010-04-21
申请人： Jon Avner , Shane Brady , Wing Man Yim , Haruya Shida , Selim Yazicioglu , Andrey Lukyanov , Brent Alinger , Colin Nash
发明人： Jon Avner , Shane Brady , Wing Man Yim , Haruya Shida , Selim Yazicioglu , Andrey Lukyanov , Brent Alinger , Colin Nash
IPC分类号： G08B21/00 , G06F15/16
CPC分类号： G06F11/0793 , G06F11/0748 , H04L41/0654
摘要： Alerts based on detected hardware and/or software problems in a complex distributed application environment are mapped to recovery actions for automatically resolving problems. Non-mapped alerts are escalated to designated individuals or teams through a cyclical escalation method that includes a confirmation hand-off notice from the designated individual or team. Information collected for each alert as well as solutions through the escalation process may be recorded for expanding the automated resolution knowledge base.
摘要翻译：基于在复杂分布式应用程序环境中检测到的硬件和/或软件问题的警报被映射到用于自动解决问题的恢复操作。非映射警报通过循环升级方法升级到指定的个人或团队，包括来自指定个人或团队的确认切换通知。可以记录为每个警报收集的信息以及通过升级过程的解决方案，以扩展自动化解决方案的知识库。

2. 发明申请

US20110260879A1 AUTOMATED RECOVERY AND ESCALATION IN COMPLEX DISTRIBUTED APPLICATIONS 有权
标题翻译：复杂分布式应用中的自动恢复和自动化
公开(公告)号：US20110260879A1
公开(公告)日：2011-10-27
申请号：US12764263
申请日：2010-04-21
申请人： Jon Avner , Shane Brady , Wing Man Yim , Haruya Shida , Selim Yazicioglu , Andrey Lukyanov , Brent Alinger , Colin Nash
发明人： Jon Avner , Shane Brady , Wing Man Yim , Haruya Shida , Selim Yazicioglu , Andrey Lukyanov , Brent Alinger , Colin Nash
IPC分类号： G08B21/00
CPC分类号： G06F11/0793 , G06F11/0748 , H04L41/0654
摘要： Alerts based on detected hardware and/or software problems in a complex distributed application environment are mapped to recovery actions for automatically resolving problems. Non-mapped alerts are escalated to designated individuals or teams through a cyclical escalation method that includes a confirmation hand-off notice from the designated individual or team. Information collected for each alert as well as solutions through the escalation process may be recorded for expanding the automated resolution knowledge base.
摘要翻译：基于在复杂分布式应用程序环境中检测到的硬件和/或软件问题的警报被映射到用于自动解决问题的恢复操作。非映射警报通过循环升级方法升级到指定的个人或团队，包括来自指定个人或团队的确认切换通知。可以记录为每个警报收集的信息以及通过升级过程的解决方案，以扩展自动化解决方案的知识库。

3. 发明申请

US20120271594A1 MONITORING DATA CATEGORIZATION AND MODULE-BASED HEALTH CORRELATIONS 有权
标题翻译：监测数据分类和基于模块的健康相关
公开(公告)号：US20120271594A1
公开(公告)日：2012-10-25
申请号：US13535916
申请日：2012-06-28
申请人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
发明人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
IPC分类号： G06F15/00
CPC分类号： G06F11/008 , G06F11/0706 , G06F11/079
摘要： Architecture for aggregating health alerts from a number of related components into a single aggregated health state that can be analyzed to isolate the component responsible for the fault condition. In a hierarchy of related components within various component groups in a computer system, a number of health indicators can indicate alerts occurring in one or more of the related components whereas the fault condition occurs in only one component upon which the other components depend. The health indicators of related components are aggregated into an aggregated health state for each component group. These aggregated health states are analyzed to identify the related component associated with a root cause of the alert condition for an affected component group.
摘要翻译：用于将来自多个相关组件的健康警报聚合为单个聚合健康状态的体系结构，可以分析以分离负责故障状况的组件。在计算机系统中的各种组件组中的相关组件的层次结构中，许多健康指示符可以指示在一个或多个相关组件中发生的警报，而故障状况仅出现在其他组件依赖的一个组件中。相关组件的健康指标汇总为每个组件组的聚合健康状态。分析这些聚合的健康状态，以识别与受影响的组件组的警报条件的根本原因相关联的相关组件。

4. 发明申请

US20060212879A1 System and method for retrieving and analyzing data from a variety of different sources 有权
标题翻译：用于从各种不同来源检索和分析数据的系统和方法
公开(公告)号：US20060212879A1
公开(公告)日：2006-09-21
申请号：US11064687
申请日：2005-02-24
申请人： John Bennetto , Jon Avner , Kevin Chase , Paul Bowden
发明人： John Bennetto , Jon Avner , Kevin Chase , Paul Bowden
IPC分类号： G06F9/46
CPC分类号： G06F17/30386 , G06F9/44505 , Y10S707/99942 , Y10S707/99943
摘要： A flexible, extensible, uniform, and efficient framework for retrieving and analyzing data from a number of different data sources is disclosed. Instructions for retrieving and analyzing data are provided in a configuration file that is defined in a common format irrespective of the different data sources. The configuration file is submitted to a dispatcher, which uses the information therein to dispatch a number of data source collectors. Each such data source collector is unique to a corresponding data source and is able to formulate an efficient method for retrieving the necessary data from its corresponding data source. An analyzer then analyzes the retrieved data according to the instructions in the configuration file.
摘要翻译：公开了用于从多个不同数据源检索和分析数据的灵活的，可扩展的，统一的和有效的框架。用于检索和分析数据的说明在以不同数据源的通用格式定义的配置文件中提供。配置文件被提交给调度程序，调度程序使用其中的信息来分派多个数据源收集器。每个这样的数据源收集器对于相应的数据源是唯一的，并且能够制定用于从其对应的数据源检索必要数据的有效方法。然后，分析仪根据配置文件中的说明分析检索到的数据。

5. 发明申请

US20070159643A1 Automated analysis tasks of complex computer system 有权
标题翻译：复杂计算机系统的自动分析任务
公开(公告)号：US20070159643A1
公开(公告)日：2007-07-12
申请号：US11327042
申请日：2006-01-06
申请人： John Bennetto , Jon Avner , Kevin Chase , Nicole Allen , Paul Bowden , Weiguo Zhang
发明人： John Bennetto , Jon Avner , Kevin Chase , Nicole Allen , Paul Bowden , Weiguo Zhang
IPC分类号： G06F15/00
CPC分类号： G06F11/3476
摘要： Automated multiple step tasks are executed on a computing device to analyze a computer system. A step engine performs a complex task such as troubleshooting, performance analysis, or disaster recovery as defined by an input file. The step engine parses the input file into individual steps and dispatches actions of the steps to another device for execution. The device returns a file with the results of the action. The step engine progresses through the list of steps and generates a log file representative of the actions taken and data collected during performance of the task.
摘要翻译：在计算设备上执行自动多步骤任务以分析计算机系统。步骤引擎执行复杂任务，例如由输入文件定义的故障排除，性能分析或灾难恢复。步骤引擎将输入文件解析成单独的步骤，并将步骤的操作分派到另一个设备执行。设备将返回一个带有该操作结果的文件。步骤引擎通过步骤列表进行演示，并生成代表在执行任务期间采集的操作和数据的日志文件。

6. 发明申请

US20060106794A1 Methods and systems for allowing third party client applications to influence implementation of high-level document commands 有权
标题翻译：允许第三方客户端应用程序影响高级文档命令的实现的方法和系统
公开(公告)号：US20060106794A1
公开(公告)日：2006-05-18
申请号：US11305382
申请日：2005-12-16
申请人： Jon Avner , Soner Terek
发明人： Jon Avner , Soner Terek
IPC分类号： G06F7/00 , G06F17/30
CPC分类号： G06F17/30533 , G06F17/30011 , Y10S707/99933 , Y10S707/99935 , Y10S707/99945
摘要： A mechanism is described for allowing third party client applications to affect how high-level document commands are implemented in a database. After a high-level document command meeting certain criteria is received in a database management system, the system identifies one or more third party client application that are to be notified when such high-level document commands are received. The client applications are then notified allowing the client application to return implementation instructions which are used by the database management system in determining how to implement the high-level document command. The instruction may be to prevent implementation altogether, to somehow change the implementation, or even to perform high-level document commands in addition to the original high-level document command.
摘要翻译：描述了允许第三方客户端应用程序影响在数据库中实现高级别文档命令的机制。在数据库管理系统中接收到满足某些标准的高级别文档命令之后，系统识别当接收到这样的高级文档命令时将被通知的一个或多个第三方客户端应用程序。然后通知客户端应用程序，允许客户端应用程序返回由数据库管理系统用于确定如何实现高级文档命令的实施指令。该指令可以完全防止实现，以某种方式改变实现，或者甚至除了原始的高级文档命令之外还执行高级文档命令。

7. 发明申请

US20050131936A1 Methods and systems for performing reliable asynchronous notification of high-level document operations 有权
标题翻译：执行高级文件操作的可靠异步通知的方法和系统
公开(公告)号：US20050131936A1
公开(公告)日：2005-06-16
申请号：US11040316
申请日：2005-01-21
申请人： Jon Avner , Soner Terek
发明人： Jon Avner , Soner Terek
IPC分类号： G06F7/00 , G06F17/00 , G06F17/30
CPC分类号： G06F17/30374 , Y10S707/99943 , Y10S707/99945 , Y10S707/99948
摘要： A mechanism is described for the reliable notification to client applications of the implementation of predefined high-level document commands in a database. The database management system is issued a number of high-level document commands such as “move electronic mail message” or “add folder” which are to be implemented in the underlying database. As each high-level document command is implemented, an entry representing the high-level document command is set in a notification table stored in a persistent memory such as the database. The appropriate notification is then dispatched to any subscribing client applications. The client application then acknowledges to the database application that the notification has been received. In response, the entry is deleted in the notification table in the database. If the database management system were to fail, the system would check the notification table to see what notification it should send upon restarting.
摘要翻译：描述了一种机制，用于向客户端应用程序提供在数据库中实现预定义高级文档命令的可靠通知。数据库管理系统发布了若干要在基础数据库中实现的“移动电子邮件消息”或“添加文件夹”的高级文档命令。当每个高级文档命令被实现时，表示高级文档命令的条目被设置在存储在诸如数据库的永久存储器中的通知表中。然后将适当的通知发送到任何订阅的客户端应用程序。然后，客户端应用程序向数据库应用程序确认已收到通知。作为响应，该条目在数据库的通知表中被删除。如果数据库管理系统出现故障，系统将检查通知表，查看重新启动时应发送的通知。

8. 发明授权

US08533536B2 Monitoring data categorization and module-based health correlations 有权
标题翻译：监测数据分类和基于模块的健康相关性
公开(公告)号：US08533536B2
公开(公告)日：2013-09-10
申请号：US13535916
申请日：2012-06-28
申请人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
发明人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
IPC分类号： G06F11/00
CPC分类号： G06F11/008 , G06F11/0706 , G06F11/079
摘要： Architecture for aggregating health alerts from a number of related components into a single aggregated health state that can be analyzed to isolate the component responsible for the fault condition. In a hierarchy of related components within various component groups in a computer system, a number of health indicators can indicate alerts occurring in one or more of the related components whereas the fault condition occurs in only one component upon which the other components depend. The health indicators of related components are aggregated into an aggregated health state for each component group. These aggregated health states are analyzed to identify the related component associated with a root cause of the alert condition for an affected component group.
摘要翻译：用于将来自多个相关组件的健康警报聚合为单个聚合健康状态的体系结构，可以分析以分离负责故障状况的组件。在计算机系统中的各种组件组中的相关组件的层次结构中，许多健康指示符可以指示在一个或多个相关组件中发生的警报，而故障状况仅出现在其他组件依赖的一个组件中。相关组件的健康指标汇总为每个组件组的聚合健康状态。分析这些聚合的健康状态，以识别与受影响的组件组的警报条件的根本原因相关联的相关组件。

9. 发明申请

US20130086203A1 MULTI-LEVEL MONITORING FRAMEWORK FOR CLOUD BASED SERVICE 有权
标题翻译：基于云的服务的多级监控框架
公开(公告)号：US20130086203A1
公开(公告)日：2013-04-04
申请号：US13249204
申请日：2011-09-29
申请人： Jon Avner , Wilson Li , Nirav Jasapara , Oleksandr Bublichenko , Sean Usher , Charlie Chung , Mihai Jalobeanu , Prasanna Kumar Padmanabhan
发明人： Jon Avner , Wilson Li , Nirav Jasapara , Oleksandr Bublichenko , Sean Usher , Charlie Chung , Mihai Jalobeanu , Prasanna Kumar Padmanabhan
IPC分类号： G06F15/16
CPC分类号： G06F11/3495 , G06F11/3414 , G06F11/3433 , G06F11/3476
摘要： A multi-level monitoring system is provided for monitoring multiple performance aspects of a cloud service concurrently in order to generate a full and reliable performance analysis of the cloud service. The multi-level monitoring system may include a set of components for carrying out the performance analysis of the cloud service which may be deployed together to operate externally, internally, or concurrently with the cloud service. The component framework of the multi-level monitoring system may include a main component, a plug-in associated with the main component, a definition database, a log database, and an output database. The main components of an example multi-level monitoring framework may include a probe runner component for probing the cloud service, a monitor component for generating alerts based on probe results, and a responder component for processing the alerts and taking appropriate actions to improve the cloud service performance.
摘要翻译：提供了多级监控系统，用于同时监视云服务的多个性能方面，以便对云服务进行全面可靠的性能分析。多级监视系统可以包括用于执行云服务的性能分析的一组组件，其可以部署在一起以在云服务外部，内部或同时操作。多级监视系统的组件框架可以包括主要组件，与主要组件相关联的插件，定义数据库，日志数据库和输出数据库。示例性多级监视框架的主要组件可以包括用于探测云服务的探测器运行器组件，用于基于探测结果生成警报的监视器组件以及用于处理警报并采取适当动作以改善云的响应器组件服务表现。

10. 发明授权

US08230269B2 Monitoring data categorization and module-based health correlations 有权
标题翻译：监测数据分类和基于模块的健康相关性
公开(公告)号：US08230269B2
公开(公告)日：2012-07-24
申请号：US12141056
申请日：2008-06-17
申请人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
发明人： An Yan , Wilson Li , Paulo Janotti , Jon Avner
IPC分类号： G06F11/00
CPC分类号： G06F11/008 , G06F11/0706 , G06F11/079
摘要： Architecture for aggregating health alerts from a number of related components into a single aggregated health state that can be analyzed to isolate the component responsible for the fault condition. In a hierarchy of related components within various component groups in a computer system, a number of health indicators can indicate alerts occurring in one or more of the related components whereas the fault condition occurs in only one component upon which the other components depend. The health indicators of related components are aggregated into an aggregated health state for each component group. These aggregated health states are analyzed to identify the related component associated with a root cause of the alert condition for an affected component group.
摘要翻译：用于将来自多个相关组件的健康警报聚合为单个聚合健康状态的体系结构，可以分析以分离负责故障状况的组件。在计算机系统中的各种组件组中的相关组件的层次结构中，许多健康指示符可以指示在一个或多个相关组件中发生的警报，而故障状况仅出现在其他组件依赖的一个组件中。相关组件的健康指标汇总为每个组件组的聚合健康状态。分析这些聚合的健康状态，以识别与受影响的组件组的警报条件的根本原因相关联的相关组件。

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