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    • 1. 发明申请
    • Conducting assisted self-service transactions
    • 进行辅助自助交易
    • US20080097883A1
    • 2008-04-24
    • US12001828
    • 2007-12-13
    • John SavageNorman Taylor
    • John SavageNorman Taylor
    • G06Q40/00
    • G07F19/201G06Q40/00G07F19/20G07F19/211
    • A system for use in assisting a self-service transaction at a service facility includes one or more self-service terminals, each configured to gather transaction information associated with a customer who is engaged in a business transaction with the service facility through the self-service terminal. The system also includes a teller terminal that (a) receives at least some of the transaction information by electronic means and displays it for viewing by a human representative of the service facility while the business transaction is still in progress, and (b) receives input from the human representative that allows completion of the business transaction.
    • 用于在服务设施处协助自助服务交易的系统包括一个或多个自助终端,每个自助终端被配置为收集与通过自助服务与服务设施进行商业交易的顾客相关联的交易信息 终奌站。 该系统还包括一个柜员终端,(a)通过电子手段接收交易信息中的至少一部分,并且在业务交易仍在进行中的情况下,将其显示给服务设施的人类代表进行观看,并且(b)接收输入 来自允许完成业务交易的人类代表。
    • 3. 发明授权
    • Using a remote terminal to conduct assisted self-service transactions in a banking facility
    • 使用远程终端在银行业务中进行自助服务
    • US07322516B2
    • 2008-01-29
    • US11316038
    • 2005-12-22
    • Gerard SavageNorman Taylor
    • Gerard SavageNorman Taylor
    • G07F19/00G06Q40/00
    • G06Q20/32G06Q20/1085G06Q20/18G06Q20/3221G06Q40/00
    • A system for use in assisting a financial transaction between a financial-services institution and a customer of that institution includes a display component including circuitry for creating a visual display for a human user of the system and a mobile interface component configured to receive information gathered by a self-service terminal through which the customer engages in the financial transaction. The system also includes a control component configured to receive from the mobile interface component information related to the financial transaction and to deliver the information to the display component for presentation to the user. The display component, mobile interface component, and control component are all packaged in a housing of a size that allows the user to hold the system in one hand while using it.
    • 用于协助金融服务机构与该机构的客户之间的金融交易的系统包括:显示部件,包括用于为系统的人类用户创建视觉显示的电路;以及移动接口部件,被配置为接收由 客户从事金融交易的自助终端。 该系统还包括控制组件,其被配置为从移动界面组件接收与金融交易相关的信息,并将该信息传送到显示组件以呈现给用户。 显示组件,移动接口组件和控制组件都被封装在允许用户在使用时一方握持系统的尺寸的外壳中。
    • 7. 发明申请
    • Using a remote terminal to conduct assisted self-service transactions in a banking facility
    • 使用远程终端在银行业务中进行自助服务
    • US20070145115A1
    • 2007-06-28
    • US11316038
    • 2005-12-22
    • Gerard SavageNorman Taylor
    • Gerard SavageNorman Taylor
    • G07F19/00
    • G06Q20/32G06Q20/1085G06Q20/18G06Q20/3221G06Q40/00
    • A system for use in assisting a financial transaction between a financial-services institution and a customer of that institution includes a display component including circuitry for creating a visual display for a human user of the system and a mobile interface component configured to receive information gathered by a self-service terminal through which the customer engages in the financial transaction. The system also includes a control component configured to receive from the mobile interface component information related to the financial transaction and to deliver the information to the display component for presentation to the user. The display component, mobile interface component, and control component are all packaged in a housing of a size that allows the user to hold the system in one hand while using it.
    • 用于协助金融服务机构与该机构的客户之间的金融交易的系统包括:显示部件,包括用于为系统的人类用户创建视觉显示的电路;以及移动接口部件,被配置为接收由 客户从事金融交易的自助终端。 该系统还包括控制组件,其被配置为从移动界面组件接收与金融交易相关的信息,并将该信息传送到显示组件以呈现给用户。 显示组件,移动接口组件和控制组件都被封装在允许用户在使用时一方握持系统的尺寸的外壳中。