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    • 1. 发明授权
    • System, device, and method for managing service level agreements in an optical communication system
    • 用于管理光通信系统中的服务级别协议的系统,设备和方法
    • US07437449B1
    • 2008-10-14
    • US09930375
    • 2001-08-15
    • Indermohan S. MongaBruce A. SchofieldRajesh Tyagi
    • Indermohan S. MongaBruce A. SchofieldRajesh Tyagi
    • G06F15/173G06F11/00
    • H04B10/038H04J14/0227H04J14/0238H04J14/0241H04J14/0284H04L41/00H04L41/046H04L41/0893H04L41/32H04L41/5058H04L41/5077H04L45/48H04Q11/0062H04Q11/0071H04Q2011/0079H04Q2011/0081H04Q2011/0088
    • A system, device, and method for managing service level agreements in an optical communication system uses an optical service agent to manage a service level agreement (SLA) for a user. The optical service agent can perform both real-time and off-line analysis for the user, and can interact with various network elements (including the core optical communication network) to handle billing, penalty, and other issues associated with a SLA breach. Among other things, the optical service agent may monitor and analyze a connection in real-time for determining SLA compliance, gather and maintain statistical information relating to a connection, analyze the statistical information off-line for determining SLA compliance, patterns, and trends, interact with a service provider to enforce penalty provisions in the SLA, interact with a service provider to negotiate a credit for services not provided by the service provider in accordance with the SLA, interact with a service provider to negotiate “replacement” services for a breach of the SLA, interact with various network elements to rectify a breach of the SLA, interact with the service provider to dynamically modify the SLA based upon changing user requirements, and interface with a billing/accounting system to provide SLA-related information.
    • 用于在光通信系统中管理服务水平协议的系统,设备和方法使用光学服务代理来管理用户的服务水平协议(SLA)。 光服务代理可以为用户执行实时和离线分析,并且可以与各种网络元件(包括核心光通信网络)进行交互,以处理与SLA违规相关的计费,罚款和其他问题。 除了别的以外,光服务代理可以实时监控和分析连接以确定SLA合规性,收集和维护与连接有关的统计信息,离线分析统计信息以确定SLA合规性,模式和趋势, 与服务提供商进行交互,以执行SLA中的惩罚条款,与服务提供商进行交互,以便根据SLA协商未由服务提供商提供的服务的信用额度,与服务提供商进行交互,以便为违约提供“替换”服务 的SLA与各种网络元件交互以纠正违反SLA,与服务提供商进行交互,以根据不断变化的用户需求动态修改SLA,并与计费/计费系统进行接口以提供与SLA相关的信息。