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    • 3. 发明授权
    • Service system for air conditioner and server system for monitoring center
    • 空调服务系统及监控中心服务器系统
    • US06643611B1
    • 2003-11-04
    • US09714938
    • 2000-11-20
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • G06F1130
    • F24F11/30F24F11/57F24F11/58
    • A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes the monitoring center 1 which has the customer database 207, the operation information database 206 for storing operation information of the air conditioners 101 for each customer, and the device information database 203 having device information on the air conditioners 101 related with each customer of the customer database 207. When it decides that there is anomaly in the operation information, the monitoring center 1 sends to the cellular phone 406 over the Internet 306 the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.
    • 提供空调服务体系,为广泛的领域提供完整的解决方案,涵盖个人用户,业主和管理人员以及楼宇管理公司的客户关系管理,维护和管理,制造,设计和开发 制造商的一部分。 服务系统包括具有客户数据库207的监视中心1,用于存储每个客户的空调机101的操作信息的操作信息数据库206以及具有与每个客户有关的空调机101的设备信息的设备信息数据库203 客户数据库207的客户。当它确定操作信息有异常时,监控中心1通过因特网306向移动电话406发送表示异常内容的信息和与客户信息相关联的客户信息和设备信息 判断为异常的操作信息。
    • 5. 发明授权
    • Service system for air conditioner and server system for monitoring center
    • 空调服务系统及监控中心服务器系统
    • US06925420B2
    • 2005-08-02
    • US10951890
    • 2004-09-29
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • F24F11/02F24F11/00H04Q9/00G06F11/30G21C17/00
    • F24F11/30F24F11/57F24F11/58
    • A service system for air conditioner is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes a monitoring center which has the customer database, an operation information database for storing operation information of air conditioners for each customer, and a device information database having device information on the air conditioners related with each customer of the customer database. The monitoring center, upon deciding that there is anomaly in the operation information, dens to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.
    • 提供空调服务系统,从广泛的领域提供全面的解决方案,涵盖个人用户,业主和管理人员以及楼宇管理公司的客户关系管理,到维护管理,制造,设计和开发 制造商的一部分。 服务系统包括具有客户数据库的监控中心,用于存储每个客户的空调的操作信息的操作信息数据库,以及具有与客户数据库的每个客户相关的空调的设备信息的设备信息数据库。 监视中心在确定操作信息中存在异常的情况下,通过因特网向移动电话致密,表示异常内容的信息以及与被判断为异常的操作信息相关联的客户信息和设备信息。
    • 6. 发明申请
    • Service system for air conditioner and server system for monitoring center
    • 空调服务系统及监控中心服务器系统
    • US20050043924A1
    • 2005-02-24
    • US10951890
    • 2004-09-29
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • Makoto ItoTadashi TakaiTomotsune TairaMasanori TakagiYukio Ito
    • F24F11/02F24F11/00H04Q9/00G06F11/30
    • F24F11/30F24F11/57F24F11/58
    • A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes a monitoring center which has a the customer database, an operation information database for storing operation information of air conditioners for each customer, and a device information database having device information on the air conditioners related with each customer of the customer database. The monitoring center, upon deciding that there is anomaly in the operation information, sends to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.
    • 提供空调服务体系,为广泛的领域提供完整的解决方案,涵盖个人用户,业主和管理人员以及楼宇管理公司的客户关系管理,维护和管理,制造,设计和开发 制造商的一部分。 服务系统包括具有客户数据库的监视中心,用于存储每个客户的空调的操作信息的操作信息数据库,以及具有与客户数据库的每个客户相关的空调的设备信息的设备信息数据库。 监视中心在确定操作信息中存在异常的情况下,通过因特网向移动电话发送表示异常内容的信息以及与被判断为异常的操作信息相关联的客户信息和设备信息。