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1. 发明授权

US06807574B1 Method and apparatus for content personalization over a telephone interface 有权
标题翻译：通过电话接口进行内容个性化的方法和装置
公开(公告)号：US06807574B1
公开(公告)日：2004-10-19
申请号：US09426102
申请日：1999-10-22
申请人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
发明人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
IPC分类号： G06F15173
CPC分类号： H04L65/1069 , G06Q30/06 , H04L29/06 , H04L29/06027 , H04L65/1096 , H04L67/20 , H04L67/2819 , H04L67/306 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.
摘要翻译：描述了一种通过电话提供个性化信息内容的方法和装置。本发明支持语音门户的创建。本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。例如，用户可以指定用于构建她/他的个人资料的现有个性化网站。此外，新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。

2. 发明授权

US07330890B1 System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior 有权
标题翻译：用于通过电话接口向用户提供个性化内容的系统，根据相应的个性化简档，包括用户动作的记录或用户行为的记录
公开(公告)号：US07330890B1
公开(公告)日：2008-02-12
申请号：US10851353
申请日：2004-05-21
申请人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
发明人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
IPC分类号： G06F15/16 , G06F15/173
CPC分类号： H04L65/1069 , G06Q30/06 , H04L29/06 , H04L29/06027 , H04L65/1096 , H04L67/20 , H04L67/2819 , H04L67/306 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.
摘要翻译：描述了一种通过电话提供个性化信息内容的方法和装置。本发明支持语音门户的创建。本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。例如，用户可以指定用于构建她/他的个人资料的现有个性化网站。此外，新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。

3. 发明授权

US06842767B1 Method and apparatus for content personalization over a telephone interface with adaptive personalization 有权
标题翻译：通过具有自适应个性化的电话接口进行内容个性化的方法和装置
公开(公告)号：US06842767B1
公开(公告)日：2005-01-11
申请号：US09513236
申请日：2000-02-24
申请人： Hadi Partovi , Roderick Steven Brathwaite , Angus MacDonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
发明人： Hadi Partovi , Roderick Steven Brathwaite , Angus MacDonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Anthony Accardi , Zhe Li
IPC分类号： G06Q30/06 , H04L29/06 , H04L29/08 , H04M3/493 , G06F15/16 , G06F15/173
CPC分类号： H04L65/1069 , G06Q30/06 , H04L29/06 , H04L29/06027 , H04L65/1096 , H04L67/20 , H04L67/2819 , H04L67/306 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, as the user selects topics, as well as particular content, a record of actions can be maintained. This record of actions can be used to provide suggestions and direct the personalization of the system for the user.
摘要翻译：描述了一种通过电话提供个性化信息内容的方法和装置。本发明支持语音门户的创建。本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。此外，电话识别信息可以支持针对该用户的针对性的广告，内容和购买建议。适当时，系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。通常，本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。例如，当用户选择主题以及特定内容时，可以维护动作记录。该记录可用于为用户提供建议并指导系统的个性化。

4. 发明授权

US07571226B1 Content personalization over an interface with adaptive voice character 有权
标题翻译：通过具有自适应语音字符的界面进行内容个性化
公开(公告)号：US07571226B1
公开(公告)日：2009-08-04
申请号：US09523853
申请日：2000-03-13
申请人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Zhe Li
发明人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Zhe Li
IPC分类号： G06F15/16 , G06F15/173
CPC分类号： H04L65/1069 , G06Q30/06 , H04L29/06 , H04L29/06027 , H04L65/1096 , H04L67/20 , H04L67/2819 , H04L67/306 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. In some embodiments, the dialect is selected from a range of common American English dialects according to the locale of the calling party. For example, callers from the Northern Midland will automatically hear a Northern Midland dialect, while callers from the Coastal Southeast will hear that dialect, etc. Individuals can change the dialect to better suit their personal tastes.
摘要翻译：描述了一种通过电话提供个性化信息内容的方法和装置。本发明支持语音门户的创建。本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。个性化内容基于她/他的电话识别信息针对该用户，并且可以基于当前时间，当前日期，主叫方的地点和/或主叫方的方言和语音模式进一步定制。在一些实施例中，根据呼叫方的区域，从一系列普通的美式英语方言中选择方言。例如，来自北部米德兰的呼叫者将自动听到北米德兰方言，而东南沿海的呼叫者将听到该方言等。个人可以改变方言，以更好地适应个人的口味。

5. 发明授权

US07376586B1 Method and apparatus for electronic commerce using a telephone interface 有权
标题翻译：使用电话接口的电子商务的方法和装置
公开(公告)号：US07376586B1
公开(公告)日：2008-05-20
申请号：US09466236
申请日：1999-12-17
申请人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Eugene Koh , Andy Scott
发明人： Hadi Partovi , Roderick Steven Brathwaite , Angus Macdonald Davis , Michael S. McCue , Brandon William Porter , John Giannandrea , Eckart Walther , Eugene Koh , Andy Scott
IPC分类号： G06Q30/00
CPC分类号： H04L65/1069 , G06Q30/06 , G06Q30/0617 , G06Q30/0633 , H04L29/06 , H04L29/06027 , H04L65/1096 , H04L67/20 , H04L67/306 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A voice portal supporting telephone to web server commerce is described. The voice portal allows users to access web servers using a hypertext transfer protocol (HTTP), optionally including the use of a secure sockets layer (SSL) protocol, to complete commercial transactions. Additionally, embodiments of the invention can employ a one word commerce model that abstracts the particular model used by various electronic commerce vendors' web sites. The one word commerce model permits a user to identify a product and signal her/his purchase intentions with a single word, phrase, or touch-tone command. The voice portal can then complete the transaction supplying the electronic commerce vendor necessary information about the purchaser, e.g., her/his address, telephone number, electronic mail address, credit card information, etc. As needed, the voice portal can prompt the purchaser for information.
摘要翻译：描述了支持电话到网络服务器商务的语音门户。语音门户允许用户使用超文本传输协议（HTTP）访问Web服务器，可选地包括使用安全套接字层（SSL）协议来完成商业交易。此外，本发明的实施例可以采用抽象各种电子商务供应商的网站使用的特定模型的一字商业模式。一个单词商业模式允许用户使用单个单词，短语或触摸按钮命令来识别产品并且发出她/他的购买意图。然后，语音门户可以完成向电子商务供应商提供关于购买者的必要信息的交易，例如她/他的地址，电话号码，电子邮件地址，信用卡信息等。根据需要，语音门户可以提示购买者信息。

6. 发明授权

US07140004B1 Method and apparatus for zero-footprint phone application development 有权
标题翻译：零占地面积的手机应用开发方法和装置
公开(公告)号：US07140004B1
公开(公告)日：2006-11-21
申请号：US09592241
申请日：2000-06-13
申请人： Jeff C. Kunins , Hadi Partovi , Brandon William Porter , Matthew Talin Marx , Angus Macdonald Davis , Patrick McCormick , John Giannandrea , Andrew Clarke , Tom Thai , Eckart Walther , Daniel Joseph Howard , James Robert Everingham
发明人： Jeff C. Kunins , Hadi Partovi , Brandon William Porter , Matthew Talin Marx , Angus Macdonald Davis , Patrick McCormick , John Giannandrea , Andrew Clarke , Tom Thai , Eckart Walther , Daniel Joseph Howard , James Robert Everingham
IPC分类号： G06F9/44 , H04M11/00 , H04M1/64
CPC分类号： G06F11/3664 , G06F8/20 , H04M3/42153 , H04M3/493 , H04M7/128 , H04M7/129 , H04M7/1295
摘要： A zero-footprint remotely hosted phone application development environment is described. The environment allows a developer to use a standard computer without any specialized software (in some embodiments all that is necessary is a web browser and network access) together with a telephone to develop sophisticated phone applications that use speech recognition and/or touch tone inputs to perform tasks, access web-based information, and/or perform commercial transactions. Some embodiments support concurrent call flow tracking that allows a developer to observe, using a web browser, the execution of her/his application. A variety of reusable libraries are provided to enable the developer to leverage well-developed libraries for common playback, input, and computational tasks. Embodiments support rapid application deployment from the development environment to hosted application deployment to the intended audience.
摘要翻译：描述了零占用的远程托管手机应用程序开发环境。该环境允许开发人员使用标准计算机，而无需任何专门的软件（在一些实施例中，所有必要的都是网络浏览器和网络访问）以及电话，以开发使用语音识别和/或触摸音输入的复杂的电话应用执行任务，访问基于Web的信息和/或执行商业交易。一些实施例支持并发呼叫流跟踪，其允许开发者使用web浏览器来观察她/他的应用的执行。提供了各种可重用的库，使开发人员能够利用开发良好的库进行常见的回放，输入和计算任务。实施方案支持从开发环境到托管应用程序部署到目标受众的快速应用程序部署。

7. 发明授权

US06970915B1 Streaming content over a telephone interface 失效
标题翻译：通过电话界面流式传输内容
公开(公告)号：US06970915B1
公开(公告)日：2005-11-29
申请号：US09431002
申请日：1999-11-01
申请人： Hadi Partovi , Michael S. McCue , Angus Macdonald Davis , Michael M. Plitkins , Anthony Accardi
发明人： Hadi Partovi , Michael S. McCue , Angus Macdonald Davis , Michael M. Plitkins , Anthony Accardi
IPC分类号： G06F15/16 , H04L29/08 , H04M3/42 , H04M3/493 , H04M7/00
CPC分类号： H04M3/4938 , H04L67/306 , H04M3/42068 , H04M7/0036 , H04M7/128 , H04M7/129 , H04M7/1295
摘要： A method and apparatus for providing streaming content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use allows users to place a telephone call to access the voice portal. The user can access many different types of content. This content can include text based content which is read to the user by a text to speech system (e.g., news reports, stock prices, text content of Internet sites), audio content which can be played to the user (e.g., voicemail messages, music), and streaming audio content (e.g., Internet broadcast radio shows, streaming news reports, and streaming live broadcasts). This content can be accessed from many different places. For example, the content can be retrieved from a news feed, a local streaming content server, an audio repository, and/or an Internet based streaming content server. The streaming content allows the user to access live web broadcasts even though the user may not have access to a computer. The system allows audio signals from multiple sources to be combined to enhance the user experience. Additionally, the user can control many aspects of the delivery of the streaming content. Personalization features of the voice portal allow for an improved user experience during streaming content delivery.
摘要翻译：描述了一种通过电话提供流内容的方法和装置。本发明支持语音门户的创建。本发明的实施例允许用户进行电话呼叫以访问语音门户。用户可以访问许多不同类型的内容。该内容可以包括通过文本到语音系统（例如，新闻报道，股票价格，互联网站点的文本内容）向用户读取的基于文本的内容，可以向用户播放的音频内容（例如，语音邮件消息，音乐）和流式音频内容（例如，互联网广播无线电节目，流媒体报道和流媒体直播）。该内容可以从许多不同的地方访问。例如，可以从新闻提要，本地流式传输内容服务器，音频存储库和/或基于因特网的流内容服务器检索内容。流式传输内容允许用户访问实时网络广播，即使用户可能无法访问计算机。该系统允许来自多个源的音频信号被组合以增强用户体验。此外，用户可以控制流内容的传送的许多方面。语音门户的个性化功能允许在流内容传送期间改善用户体验。

8. 发明授权

US07941481B1 Updating an electronic phonebook over electronic communication networks 有权
标题翻译：通过电子通信网络更新电子电话簿
公开(公告)号：US07941481B1
公开(公告)日：2011-05-10
申请号：US09579965
申请日：2000-05-26
申请人： Hadi Partovi , Angus Macdonald Davis , Michael S. McCue , John Giannandrea , Lisa J. Stifelman , Daphne H. Luong , Eugene Koh
发明人： Hadi Partovi , Angus Macdonald Davis , Michael S. McCue , John Giannandrea , Lisa J. Stifelman , Daphne H. Luong , Eugene Koh
IPC分类号： G06F15/16
CPC分类号： H04L65/1069 , G06Q30/02 , H04L29/06027 , H04L65/1096 , H04L69/329 , H04M3/42059 , H04M3/42068 , H04M3/4878 , H04M3/4931 , H04M3/4938 , H04M2203/2061 , H04M2242/22
摘要： A method of accessing and updating an electronic phonebook over electronic communications networks such as a telephone and computer networks is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The user profile can include personalized phonebook entries that include names and telephone numbers of relevance to the user. Additionally, the voice portal can connect the user to numbers contained in the personalized phonebook in response to spoken commands. The profile can also be updated with additional phonebook entries over the interne using a web browser.
摘要翻译：描述了通过诸如电话和计算机网络的电子通信网络访问和更新电子电话簿的方法。本发明支持语音门户的创建。本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。用户简档可以包括个性化的电话簿条目，其包括与用户相关的姓名和电话号码。此外，语音门户可以响应于语音命令将用户连接到包含在个性化电话簿中的号码。该配置文件也可以使用网络浏览器通过interne的其他电话簿条目进行更新。

9. 发明授权

US08612925B1 Zero-footprint telephone application development 有权
标题翻译：零占地面积的电话应用开发
公开(公告)号：US08612925B1
公开(公告)日：2013-12-17
申请号：US11548200
申请日：2006-10-10
申请人： Jeff C. Kunins , Hadi Partovi , Brandon William Porter , Matthew Talin Marx , Angus MacDonald , Patrick McCormick , John Giannandrea , Andrew Clarke , Tom Thai , Eckart Walther , Daniel Joseph Howard , James Robert Everingham
发明人： Jeff C. Kunins , Hadi Partovi , Brandon William Porter , Matthew Talin Marx , Angus MacDonald , Patrick McCormick , John Giannandrea , Andrew Clarke , Tom Thai , Eckart Walther , Daniel Joseph Howard , James Robert Everingham
IPC分类号： G06F9/44
CPC分类号： G06F11/3664 , G06F8/20 , H04M3/42153 , H04M3/493 , H04M7/128 , H04M7/129 , H04M7/1295
摘要： A zero-footprint remotely hosted phone application development environment is described. The environment allows a developer to use a standard computer without any specialized software (in some embodiments all that is necessary is a web browser and network access) together with a telephone to develop sophisticated phone applications that use speech recognition and/or touch tone inputs to perform tasks, access web-based information, and/or perform commercial transactions. For example, in preparation for a sales pitch for selling hosting services, a non-programmer can develop a short application appropriate to the target customer. After the pitch, access to the demonstration could be given to the target customer to allow them to more fully develop the application. When the target customer is satisfied with the application, they can have their application live for their actual (as opposed to test users) at a suitable phone number simply by having the hosting provider configure the appropriate access. Once the source code of phone application is identified to the development environment, the developer can use a telephone to immediately call the application on the hosted development environment. Some embodiments support concurrent call flow tracking that allows a developer to observe, using a web browser, the execution of her/his application. A variety of reusable libraries are provided to enable the developer to leverage well-developed libraries for common playback, input, and computational tasks. This focuses the development on application specific logic. Embodiments of the invention simplify the process of defining speech recognition grammars within their applications. Embodiments of the invention support rapid application deployment from the development environment to hosted application deployment to the intended audience.
摘要翻译：描述了零占用的远程托管手机应用程序开发环境。该环境允许开发人员使用标准计算机，而无需任何专门的软件（在一些实施例中，所有必要的都是网络浏览器和网络访问）以及电话，以开发使用语音识别和/或触摸音输入的复杂的电话应用执行任务，访问基于Web的信息和/或执行商业交易。例如，为了准备销售托管服务的销售点，非程序员可以开发适合于目标客户的简短应用程序。演出结束后，可以向目标客户提供演示，以便他们更充分地开发应用程序。当目标客户对应用程序感到满意时，只需使主机提供商配置适当的访问权限，就可以通过适当的电话号码为他们的实际（而不是测试用户）提供应用程序。一旦电话应用程序的源代码被识别到开发环境，开发人员可以使用电话立即在托管的开发环境上调用应用程序。一些实施例支持并发呼叫流跟踪，其允许开发者使用web浏览器来观察她/他的应用的执行。提供了各种可重用的库，使开发人员能够利用开发良好的库进行常见的回放，输入和计算任务。这将重点放在应用程序专用逻辑上。本发明的实施例简化了在其应用中定义语音识别语法的过程。本发明的实施例支持从开发环境到托管应用部署到目标受众的快速应用部署。

10. 发明授权

US07552054B1 Providing menu and other services for an information processing system using a telephone or other audio interface 有权
标题翻译：为使用电话或其他音频接口的信息处理系统提供菜单和其他服务
公开(公告)号：US07552054B1
公开(公告)日：2009-06-23
申请号：US11563112
申请日：2006-11-24
申请人： Lisa J. Stifelman , Hadi Partovi , Haleh Partovi , David Bryan Alpert , Matthew Talin Marx , Scott James Bailey , Kyle D. Sims , Darby McDonough Bailey , Roderick Steven Brathwaite , Eugene Koh , Angus Macdonald Davis
发明人： Lisa J. Stifelman , Hadi Partovi , Haleh Partovi , David Bryan Alpert , Matthew Talin Marx , Scott James Bailey , Kyle D. Sims , Darby McDonough Bailey , Roderick Steven Brathwaite , Eugene Koh , Angus Macdonald Davis
IPC分类号： G10L11/00 , G06F15/16
CPC分类号： G10L15/22 , G10L2015/227 , H04M3/4938
摘要： A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
摘要翻译：一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。在一个实施例中，菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。对于有经验的用户，渲染提示，使得用户可以在任何时候说出所需的关键字来调用相应的应用。菜单是平的，以方便其使用。在用户给出一个简短的提示来说出关键字之后，会显示完整的关键字列表。服务消息旋转单词和单词韵律。当收听来自用户的信息时，在用户被提示之后，呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。在通过电话满足预定标准后输入特殊服务。其他实施例提供用于自动恢复呼叫者的地址的特殊机制。

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