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    • 3. 发明授权
    • Providing menu and other services for an information processing system using a telephone or other audio interface
    • 为使用电话或其他音频接口的信息处理系统提供菜单和其他服务
    • US07552054B1
    • 2009-06-23
    • US11563112
    • 2006-11-24
    • Lisa J. StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • Lisa J. StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • G10L11/00G06F15/16
    • G10L15/22G10L2015/227H04M3/4938
    • A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
    • 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中,菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户,渲染提示,使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的,以方便其使用。 在用户给出一个简短的提示来说出关键字之后,会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时,在用户被提示之后,呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。
    • 5. 发明授权
    • Method and apparatus for content personalization over a telephone interface
    • 通过电话接口进行内容个性化的方法和装置
    • US06807574B1
    • 2004-10-19
    • US09426102
    • 1999-10-22
    • Hadi PartoviRoderick Steven BrathwaiteAngus Macdonald DavisMichael S. McCueBrandon William PorterJohn GiannandreaEckart WaltherAnthony AccardiZhe Li
    • Hadi PartoviRoderick Steven BrathwaiteAngus Macdonald DavisMichael S. McCueBrandon William PorterJohn GiannandreaEckart WaltherAnthony AccardiZhe Li
    • G06F15173
    • H04L65/1069G06Q30/06H04L29/06H04L29/06027H04L65/1096H04L67/20H04L67/2819H04L67/306H04L69/329H04M3/42059H04M3/42068H04M3/4938H04M2203/2061H04M2242/22
    • A method and apparatus for providing personalized information content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use telephone identifying information such as the calling party's number to identify, or create, user profiles for customization. The personalized content is specific to that user based on her/his telephone identifying information and may be further customized based on the current time, current date, the calling party's locales, and/or the calling party's dialect and speech patterns. Also, the telephone identifying information may support targeted advertising, content, and purchasing recommendations specific to that user. The system may use a voice password and/or touch-tone login system when appropriate to distinguish the caller or verify the caller's identity for specific activities. Typically, embodiments of the invention will immediately present a caller personalized content based on her/his profile using the appropriate dialect as well as the caller's preferred content. Profiles can be constructed as the caller uses embodiments of the invention as well as through explicit designation of preferences. For example, the user might specify an existing personalized site to use in building her/his profile. Additionally, new callers may have an initial profile generated based on one or more database lookups for demographic information based on their telephone identifying information.
    • 描述了一种通过电话提供个性化信息内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例使用诸如主叫方号码的电话识别信息来识别或创建用于用户定制的用户简档。 个性化内容基于她/他的电话识别信息针对该用户,并且可以基于当前时间,当前日期,主叫方的地点和/或主叫方的方言和语音模式进一步定制。 此外,电话识别信息可以支持针对该用户的针对性的广告,内容和购买建议。 适当时,系统可以使用语音密码和/或触摸音登录系统来区分呼叫者或验证呼叫者的特定活动的身份。 通常,本发明的实施例将使用适当的方言以及呼叫者的优选内容立即根据她/他的简档呈现呼叫者个性化内容。 配置文件可以被构造成呼叫者使用本发明的实施例以及通过明确地指定偏好。 例如,用户可以指定用于构建她/他的个人资料的现有个性化网站。 此外,新的呼叫者可以基于基于他们的电话识别信息的用于人口统计信息的一个或多个数据库查找来生成初始配置文件。
    • 8. 发明授权
    • Streaming content over a telephone interface
    • 通过电话界面流式传输内容
    • US06970915B1
    • 2005-11-29
    • US09431002
    • 1999-11-01
    • Hadi PartoviMichael S. McCueAngus Macdonald DavisMichael M. PlitkinsAnthony Accardi
    • Hadi PartoviMichael S. McCueAngus Macdonald DavisMichael M. PlitkinsAnthony Accardi
    • G06F15/16H04L29/08H04M3/42H04M3/493H04M7/00
    • H04M3/4938H04L67/306H04M3/42068H04M7/0036H04M7/128H04M7/129H04M7/1295
    • A method and apparatus for providing streaming content over telephones is described. The creation of a voice portal is supported by the invention. Embodiments of the invention use allows users to place a telephone call to access the voice portal. The user can access many different types of content. This content can include text based content which is read to the user by a text to speech system (e.g., news reports, stock prices, text content of Internet sites), audio content which can be played to the user (e.g., voicemail messages, music), and streaming audio content (e.g., Internet broadcast radio shows, streaming news reports, and streaming live broadcasts). This content can be accessed from many different places. For example, the content can be retrieved from a news feed, a local streaming content server, an audio repository, and/or an Internet based streaming content server. The streaming content allows the user to access live web broadcasts even though the user may not have access to a computer. The system allows audio signals from multiple sources to be combined to enhance the user experience. Additionally, the user can control many aspects of the delivery of the streaming content. Personalization features of the voice portal allow for an improved user experience during streaming content delivery.
    • 描述了一种通过电话提供流内容的方法和装置。 本发明支持语音门户的创建。 本发明的实施例允许用户进行电话呼叫以访问语音门户。 用户可以访问许多不同类型的内容。 该内容可以包括通过文本到语音系统(例如,新闻报道,股票价格,互联网站点的文本内容)向用户读取的基于文本的内容,可以向用户播放的音频内容(例如,语音邮件消息, 音乐)和流式音频内容(例如,互联网广播无线电节目,流媒体报道和流媒体直播)。 该内容可以从许多不同的地方访问。 例如,可以从新闻提要,本地流式传输内容服务器,音频存储库和/或基于因特网的流内容服务器检索内容。 流式传输内容允许用户访问实时网络广播,即使用户可能无法访问计算机。 该系统允许来自多个源的音频信号被组合以增强用户体验。 此外,用户可以控制流内容的传送的许多方面。 语音门户的个性化功能允许在流内容传送期间改善用户体验。
    • 10. 发明申请
    • METHOD AND SYSTEM FOR PROVIDING MENU AND OTHER SERVICES FOR AN INFORMATION PROCESSING SYSTEM USING A TELEPHONE OR OTHER AUDIO INTERFACE
    • 使用电话或其他音频接口为信息处理系统提供菜单和其他服务的方法和系统
    • US20080154601A1
    • 2008-06-26
    • US11943549
    • 2007-11-20
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • G10L15/00G10L13/00G10L21/00
    • G10L15/22
    • A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
    • 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中,菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户,渲染提示,使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的,以方便其使用。 在用户给出一个简短的提示来说出关键字之后,会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时,在用户被提示之后,呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。