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    • 2. 发明授权
    • System and method for monitoring service quality in a communications network
    • 监控通信网络服务质量的系统和方法
    • US06359976B1
    • 2002-03-19
    • US09395801
    • 1999-09-14
    • Gaurang S. KalyanpurChad Daniel HarperGrant Michael BrehmChunchun Jonina Chan
    • Gaurang S. KalyanpurChad Daniel HarperGrant Michael BrehmChunchun Jonina Chan
    • H04M124
    • H04M15/00H04M15/41H04M15/44H04M15/50H04M15/53H04M15/58H04M15/67H04M15/68H04M15/745H04M2215/0104H04M2215/0108H04M2215/0164H04M2215/0168H04M2215/0172H04M2215/0188H04M2215/0196H04M2215/48H04M2215/52H04Q3/0087
    • A system and method for monitoring service quality using Call Detail Records (CDR) in a communications network, such as a Signaling System No. 7 (SS7) network, is disclosed. Network monitors capture substantially all signaling units in the SS7 network generate a complete record for all calls, transactions and other communications over the network. Users configure CDR profiles that are used to filter the records. A CDR application filters the records by parsing out signaling unit components that have been selected by the user in the CDR profile. The selected message components are then formatted into a CDR record, which is sent to an external system that generates certain statistics for the message records and stores the statistics to a database. A report application recalls the statistics from the database and presents statistics in a reporting format configured by the user. The reports indicate the statistical performance of network providers for selected called or calling telephone numbers or for selected services. The CDRs and statistics are available to a user either in real-time or in response to a query of historical CDR data. The network quality monitoring system is separate and independent from the network monitoring equipment.
    • 公开了一种使用通信网络中的呼叫详细记录(CDR)来监测服务质量的系统和方法,例如信令系统7(SS7)网络。 网络监视器基本上捕获SS7网络中的所有信令单元,通过网络生成所有呼叫,事务和其他通信的完整记录。 用户配置用于过滤记录的CDR配置文件。 CDR应用程序通过解析由用户在CDR配置文件中选择的信令单元组件来过滤记录。 所选择的消息组件然后被格式化成CDR记录,其被发送到外部系统,该外部系统生成消息记录的某些统计信息并将统计信息存储到数据库。 报告应用程序从数据库中回收统计信息,并以用户配置的报告格式显示统计信息。 报告显示网络提供商对于选定的被叫或呼叫电话号码或所选服务的统计性能。 CDR和统计信息可以用于实时或响应于历史CDR数据的查询。 网络质量监控系统与网络监控设备分离独立。