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1. 发明申请

US20090310152A1 PRINT MEDIATOR 有权
标题翻译：打印介质
公开(公告)号：US20090310152A1
公开(公告)日：2009-12-17
申请号：US12138846
申请日：2008-06-13
申请人： Frederic Roulland , Jutta K. Willamowski , Tommaso Colombino , David Martin , Jacki O'Neill , Karen M. Braun , Robert J. Rolleston , Mary Ann Sprague , Geoffrey Woolfe
发明人： Frederic Roulland , Jutta K. Willamowski , Tommaso Colombino , David Martin , Jacki O'Neill , Karen M. Braun , Robert J. Rolleston , Mary Ann Sprague , Geoffrey Woolfe
IPC分类号： H04N1/60 , G06F3/12 , G03F3/08
CPC分类号： H04N1/6058 , H04N1/603
摘要： A print mediator includes an interface module which serves as an interface for a document to be submitted for printing. The interface module communicates with an associated printing infrastructure for acquiring color rendering information for a print queue of the printing infrastructure. A reviewing application receives the acquired color rendering information and generates a visual representation of a document to be submitted for printing based thereon. Problems relating to color rendering by the printing infrastructure are detected and proposals for correction are presented to the submitter by the reviewing application. The user can review the proposals and accept or reject them as well as making annotations on the document. An analogous reviewing application is accessed by the print shop operator to review the document and submitter's annotations.
摘要翻译：打印介质包括一个接口模块，用作要提交进行打印的文档的接口。接口模块与相关联的打印基础设施通信，用于获取打印基础设施的打印队列的显色信息。审查应用程序接收所获取的显色信息，并基于此产生要提交以进行打印的文档的视觉表示。检测与打印基础设施的显色有关的问题，并通过评审应用程序向提交者呈现修正提案。用户可以查看提案并接受或拒绝它们以及在文档上注释。打印店操作员访问类似的审阅应用程序以查看文档和提交者的注释。

2. 发明授权

US08351075B2 Print mediator 有权
标题翻译：打印调解员
公开(公告)号：US08351075B2
公开(公告)日：2013-01-08
申请号：US12138846
申请日：2008-06-13
申请人： Frederic Roulland , Jutta K. Willamowski , Tommaso Colombino , David Martin , Jacki O'Neill , Karen M. Braun , Robert J. Rolleston , Mary Ann Sprague , Geoffrey Woolfe
发明人： Frederic Roulland , Jutta K. Willamowski , Tommaso Colombino , David Martin , Jacki O'Neill , Karen M. Braun , Robert J. Rolleston , Mary Ann Sprague , Geoffrey Woolfe
IPC分类号： H04N1/60
CPC分类号： H04N1/6058 , H04N1/603
摘要： A print mediator includes an interface module which serves as an interface for a document to be submitted for printing. The interface module communicates with an associated printing infrastructure for acquiring color rendering information for a print queue of the printing infrastructure. A reviewing application receives the acquired color rendering information and generates a visual representation of a document to be submitted for printing based thereon. Problems relating to color rendering by the printing infrastructure are detected and proposals for correction are presented to the submitter by the reviewing application. The user can review the proposals and accept or reject them as well as making annotations on the document. An analogous reviewing application is accessed by the print shop operator to review the document and submitter's annotations.
摘要翻译：打印介质包括一个接口模块，用作要提交进行打印的文档的接口。接口模块与相关联的打印基础设施通信，用于获取打印基础设施的打印队列的显色信息。审查应用程序接收所获取的显色信息，并基于此产生要提交以进行打印的文档的视觉表示。检测与打印基础设施的显色有关的问题，并通过评审应用程序向提交者呈现修正提案。用户可以查看提案并接受或拒绝它们以及在文档上注释。打印店操作员访问类似的审阅应用程序以查看文档和提交者的注释。

3. 发明授权

US08196040B2 Color management system and method using natural language description of color differences 有权
标题翻译：颜色管理系统和方法使用自然语言描述颜色差异
公开(公告)号：US08196040B2
公开(公告)日：2012-06-05
申请号：US12464212
申请日：2009-05-12
申请人： Robert J. Rolleston , Jutta K. Willamowski , Frederic Roulland , David B. Martin , Jacki O'Neill
发明人： Robert J. Rolleston , Jutta K. Willamowski , Frederic Roulland , David B. Martin , Jacki O'Neill
IPC分类号： G06F17/00 , G06F15/00
CPC分类号： H04N1/6011 , H04N1/6058
摘要： Disclosed are embodiments of a color management system and an associated method that display a visual representation of a digital version of a document and further annotate selected object(s) in the visual representation with corresponding statement(s) containing a natural language description of any color differences between the selected object and the same object in a different digital version of the same document. For example, a visual representation of the print-preview version of a document can be displayed and a selected object within the visual representation can be annotated with a statement containing a natural language description of any color differences between the selected object and the same object in the selected-for-print-preview version of the document. By annotating selected object(s) on the display in this manner, the embodiments provide an accurate indication of color variations between the two versions even in a non-calibrated and/or non-optimal viewing environment.
摘要翻译：公开了颜色管理系统和相关方法的实施例，其显示文档的数字版本的视觉表示，并且在视觉表示中进一步注释所选择的对象，其中包含含有任何颜色的自然语言描述的相应语句在同一文档的不同数字版本中，所选对象与同一对象之间的差异。例如，可以显示文档的打印预览版本的视觉表示，并且可以使用包含所选择的对象和相同对象之间的任何颜色差异的自然语言描述的语句来注释视觉表示内的所选对象文件的选择的打印预览版本。通过以这种方式在显示器上注释所选择的对象，即使在非校准和/或非最佳观看环境中，实施例也提供了两种版本之间颜色变化的准确指示。

4. 发明授权

US09208465B2 System and method for enhancing call center performance 有权
标题翻译：增强呼叫中心性能的系统和方法
公开(公告)号：US09208465B2
公开(公告)日：2015-12-08
申请号：US13308859
申请日：2011-12-01
申请人： Maria Antonietta Grasso , Stefania Castellani , David S. Martin , Tommaso Colombino , Jutta K. Willamowski , Grégoire Gerard
发明人： Maria Antonietta Grasso , Stefania Castellani , David S. Martin , Tommaso Colombino , Jutta K. Willamowski , Grégoire Gerard
IPC分类号： H04M3/00 , G06Q10/06
CPC分类号： G06Q10/06398
摘要： A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.
摘要翻译：公开了用于可视化性能度量的系统和方法。该系统包括数据采集组件，其收集与在工作环境中操作的一组代理有关的信息;性能度量计算组件，其针对一个代理，针对一个代理中的一个，在多个时间内为每个执行度量计算值以及表示生成器，其生成用于向代理显示的表示，所述表示向代理提供关于代理对于性能度量的当前值的信息。处理器实现数据采集组件，性能度量计算组件和表示生成器。

5. 发明申请

US20130142322A1 SYSTEM AND METHOD FOR ENHANCING CALL CENTER PERFORMANCE 有权
标题翻译：提高呼叫中心性能的系统和方法
公开(公告)号：US20130142322A1
公开(公告)日：2013-06-06
申请号：US13308859
申请日：2011-12-01
申请人： Maria Antonietta Grasso , Stefania Castellani , David S. Martin , Tommaso Colombino , Jutta K. Willamowski , Grégoire Gerard
发明人： Maria Antonietta Grasso , Stefania Castellani , David S. Martin , Tommaso Colombino , Jutta K. Willamowski , Grégoire Gerard
IPC分类号： H04M3/22
CPC分类号： G06Q10/06398
摘要： A system and method for visualizing performance metrics are disclosed. The system includes a data acquisition component which collects information related to a set of agents operating in a work environment, a performance metric computation component which computes, for one of the agents, values for a performance metric at each of a plurality of times within a selected time period, and a representation generator which generates a representation for display to the agent, the representation providing the agent with information on the agent's current value for the performance metric. A processor implements the data acquisition component, the performance metric computation component, and the representation generator.
摘要翻译：公开了用于可视化性能度量的系统和方法。该系统包括数据采集组件，其收集与在工作环境中操作的一组代理有关的信息;性能度量计算组件，其针对一个代理，针对一个代理中的一个，在多个时间内为每个执行度量计算值以及表示生成器，其生成用于向代理显示的表示，所述表示向代理提供关于代理对于性能度量的当前值的信息。处理器实现数据采集组件，性能度量计算组件和表示生成器。

6. 发明申请

US20110141497A1 SYSTEM AND METHOD FOR PRINT PROFILE SELECTION 有权
标题翻译：用于打印配置文件选择的系统和方法
公开(公告)号：US20110141497A1
公开(公告)日：2011-06-16
申请号：US12638325
申请日：2009-12-15
申请人： Jutta K. Willamowski , Frederic Roulland , David B. Martin
发明人： Jutta K. Willamowski , Frederic Roulland , David B. Martin
IPC分类号： G06F15/00
CPC分类号： H04N1/603 , H04N1/00408 , H04N1/00424 , H04N1/00458 , H04N1/32122 , H04N2201/3204 , H04N2201/326
摘要： A computer-based method and system for optimal print profile selection are provided. The method includes receiving a color document and print profiles into memory, identifying out-of-gamut regions within the color document, presenting the identified out-of-gamut regions to a user, receiving color accuracy requirements from the user for at least one out-of-gamut region, computing a color quality value for each of the at least one print profile based at least partially on the received color accuracy requirements, creating a ranked list comprising the at least one print profiles ranked at least partially according to the computed color quality value, and outputting the ranked list to a user terminal, a computer monitor, or computer memory.
摘要翻译：提供了一种基于计算机的方法和系统，用于优化打印档案选择。该方法包括接收彩色文档并将简档打印到存储器中，识别彩色文档内的色域外区域，向用户呈现所识别的超范围区域，从用户接收至少一个出来的色彩精度要求至少部分地基于所接收的颜色精度要求来计算所述至少一个打印配置文件中的每一个的颜色质量值，创建包括所述至少一个打印配置文件的排序列表，所述打印配置文件至少部分地根据所计算的颜色质量值，并将排名列表输出到用户终端，计算机监视器或计算机存储器。

7. 发明授权

US08103669B2 System and method for semi-automatic creation and maintenance of query expansion rules 有权
标题翻译：用于半自动创建和维护查询扩展规则的系统和方法
公开(公告)号：US08103669B2
公开(公告)日：2012-01-24
申请号：US12126115
申请日：2008-05-23
申请人： Stefania Castellani , Aaron N. Kaplan , Frederic Roulland , Jutta K. Willamowski
发明人： Stefania Castellani , Aaron N. Kaplan , Frederic Roulland , Jutta K. Willamowski
IPC分类号： G06F17/30 , G06F7/00
CPC分类号： G06N5/025
摘要： A system and method enable semi-automated generation of query expansion rules for searching a knowledge base. Candidate synonymy pairs are automatically extracted from queries made by users when searching a knowledge base. Synonymy rules are defined, based on the extracted candidate synonymy pairs, and may be context dependent. Query expansion rules based on the defined synonymy rules can then be exported to a storage medium for use in expansion of new user queries when searching the knowledge base.
摘要翻译：一种系统和方法能够半自动生成用于搜索知识库的查询扩展规则。候选同义词对在搜索知识库时自动从用户查询中提取出来。基于提取的候选同义词对定义同义词规则，并且可以是上下文相关的。然后可以将基于定义的同义规则的查询扩展规则导出到存储介质，以便在搜索知识库时用于扩展新用户查询。

8. 发明授权

US08390886B2 System and method for print profile selection 有权
标题翻译：用于打印配置文件选择的系统和方法
公开(公告)号：US08390886B2
公开(公告)日：2013-03-05
申请号：US12638325
申请日：2009-12-15
申请人： Jutta K. Willamowski , Frederic Roulland , David B. Martin
发明人： Jutta K. Willamowski , Frederic Roulland , David B. Martin
IPC分类号： G06F15/00
CPC分类号： H04N1/603 , H04N1/00408 , H04N1/00424 , H04N1/00458 , H04N1/32122 , H04N2201/3204 , H04N2201/326
摘要： A computer-based method and system for optimal print profile selection are provided. The method includes receiving a color document and print profiles into memory, identifying out-of-gamut regions within the color document, presenting the identified out-of-gamut regions to a user, receiving color accuracy requirements from the user for at least one out-of-gamut region, computing a color quality value for each of the at least one print profile based at least partially on the received color accuracy requirements, creating a ranked list comprising the at least one print profiles ranked at least partially according to the computed color quality value, and outputting the ranked list to a user terminal, a computer monitor, or computer memory.
摘要翻译：提供了一种基于计算机的方法和系统，用于优化打印档案选择。该方法包括接收彩色文档并将简档打印到存储器中，识别彩色文档内的色域外区域，向用户呈现所识别的超范围区域，从用户接收至少一个出来的色彩精度要求至少部分地基于所接收的颜色精度要求来计算所述至少一个打印配置文件中的每一个的颜色质量值，创建包括所述至少一个打印配置文件的排序列表，所述打印配置文件至少部分地根据所计算的颜色质量值，并将排名列表输出到用户终端，计算机监视器或计算机存储器。

9. 发明授权

US08775932B2 Guided natural language interface for print proofing 有权
标题翻译：引导自然语言界面打印打样
公开(公告)号：US08775932B2
公开(公告)日：2014-07-08
申请号：US12473471
申请日：2009-05-28
申请人： Frederic Roulland , Jutta K. Willamowski , David B. Martin
发明人： Frederic Roulland , Jutta K. Willamowski , David B. Martin
IPC分类号： G06F17/27 , G06F3/12 , G06F17/30 , G06F17/15
CPC分类号： G06F3/1208 , G06F9/453 , G06F17/2881 , G06F17/30654 , H04N1/00408 , H04N1/00424 , H04N1/00472 , H04N1/00474 , H04N1/00477 , H04N1/0048 , H04N1/00482 , H04N1/00501 , H04N1/00506 , H04N2201/0082
摘要： A guided natural language interface, a method for guiding a user in specifying a color problem with a document image, and a set of templates for use in the interface and method are provided. The interface includes computer readable memory which stores a set of issue description templates, each template being configured for guiding a user in formulating a problem statement characterizing, in natural language, a problem related to color identified in an input document. A natural rendering engine receives information input by a user and/or information input from an associated problem detector, and instantiates one of the templates in response thereto. The natural language rendering engine is configured for presenting the problem statement to the user as it is refined and communicating information based on the refined problem statement to an associated problem corrector.
摘要翻译：提供了引导自然语言界面，用于指导用户指定文档图像的颜色问题的方法以及用于该界面和方法的一组模板。该接口包括存储一组问题描述模板的计算机可读存储器，每个模板被配置为用于引导用户制定以自然语言表征与输入文档中识别的颜色相关的问题的问题陈述。自然呈现引擎接收由用户输入的信息和/或从相关联的问题检测器输入的信息，并且响应于此而对其中一个模板进行实例化。自然语言呈现引擎被配置为在用户对其进行细化的情况下将问题陈述呈现给用户，并且基于精简的问题语句将信息传递给相关的问题校正器。

10. 发明申请

US20090292700A1 SYSTEM AND METHOD FOR SEMI-AUTOMATIC CREATION AND MAINTENANCE OF QUERY EXPANSION RULES 有权
标题翻译：用于半自动创建和维护查询扩展规则的系统和方法
公开(公告)号：US20090292700A1
公开(公告)日：2009-11-26
申请号：US12126115
申请日：2008-05-23
申请人： Stefania Castellani , Aaron N. Kaplan , Frederic Roulland , Jutta K. Willamowski
发明人： Stefania Castellani , Aaron N. Kaplan , Frederic Roulland , Jutta K. Willamowski
IPC分类号： G06F17/30
CPC分类号： G06N5/025
摘要： A system and method enable semi-automated generation of query expansion rules for searching a knowledge base. Candidate synonymy pairs are automatically extracted from queries made by users when searching a knowledge base. Synonymy rules are defined, based on the extracted candidate synonymy pairs, and may be context dependent. Query expansion rules based on the defined synonymy rules can then be exported to a storage medium for use in expansion of new user queries when searching the knowledge base.
摘要翻译：一种系统和方法能够半自动生成用于搜索知识库的查询扩展规则。候选同义词对在搜索知识库时自动从用户查询中提取出来。基于提取的候选同义词对定义同义词规则，并且可以是上下文相关的。然后可以将基于定义的同义规则的查询扩展规则导出到存储介质，以便在搜索知识库时用于扩展新的用户查询。

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