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    • 7. 发明授权
    • Ticket approval system for and method of performing quality control in field service applications
    • 票务审批制度和现场服务应用质量控制方法
    • US08194932B2
    • 2012-06-05
    • US12432870
    • 2009-04-30
    • Steven E. NielsenCurtis ChambersDavid Pennington
    • Steven E. NielsenCurtis ChambersDavid Pennington
    • G06K9/00
    • G06Q10/06395G06Q10/06G06Q10/063112G06Q10/06398G06Q10/1097G06Q50/08
    • Methods and apparatus for assessing a locate and marking operation. Ticket information is received as provided to a first locate technician prior to performing the operation. A locate manifest is received including a digital marked-up image of a geographic area surrounding a dig area in which the operation was performed, on which image at least one digital representation of at least one locate mark is electronically overlaid. The locate manifest, at least some of the ticket information, and a plurality of icons representing different possible quality assessments of the locate and marking operation are displayed. The plurality of icons includes an approved icon representing a satisfactory locate and marking operation, a QC icon representing an unsatisfactory locate and marking operation, and a coach icon representing that the first locate technician requires coaching. One of the displayed icons is selected so as to provide a quality assessment of the locate and marking operation.
    • 评估定位和标记操作的方法和装置。 在执行操作之前,向第一定位技术人员提供票据信息。 接收到定位清单,包括围绕其中执行操作的挖掘区域的地理区域的数字标记图像,在该图像上至少一个定位标记的至少一个数字表示被电子地重叠。 显示定位清单,至少一些票信息,以及表示定位和标记操作的不同可能质量评估的多个图标。 多个图标包括表示令人满意的定位和标记操作的批准图标,表示不令人满意的定位和标记操作的QC图标,以及表示第一定位技术人员需要辅导的教练图标。 选择一个显示的图标,以便提供定位和标记操作的质量评估。
    • 8. 发明申请
    • TICKET APPROVAL SYSTEM FOR AND METHOD OF PERFORMING QUALITY CONTROL IN FIELD SERVICE APPLICATIONS
    • 在现场服务应用中执行质量控制的门票批准系统和方法
    • US20090210297A1
    • 2009-08-20
    • US12432870
    • 2009-04-30
    • Steven E. NielsenCurtis ChambersDavid Pennington
    • Steven E. NielsenCurtis ChambersDavid Pennington
    • G06Q10/00G06Q50/00G06F3/048
    • G06Q10/06395G06Q10/06G06Q10/063112G06Q10/06398G06Q10/1097G06Q50/08
    • Methods and apparatus for assessing a locate and marking operation. Ticket information is received as provided to a first locate technician prior to performing the operation. A locate manifest is received including a digital marked-up image of a geographic area surrounding a dig area in which the operation was performed, on which image at least one digital representation of at least one locate mark is electronically overlaid. The locate manifest, at least some of the ticket information, and a plurality of icons representing different possible quality assessments of the locate and marking operation are displayed. The plurality of icons includes an approved icon representing a satisfactory locate and marking operation, a QC icon representing an unsatisfactory locate and marking operation, and a coach icon representing that the first locate technician requires coaching. One of the displayed icons is selected so as to provide a quality assessment of the locate and marking operation.
    • 评估定位和标记操作的方法和装置。 在执行操作之前,向第一定位技术人员提供票据信息。 接收到定位清单,包括围绕其中执行操作的挖掘区域的地理区域的数字标记图像,在该图像上至少一个定位标记的至少一个数字表示被电子地重叠。 显示定位清单,至少一些票信息,以及表示定位和标记操作的不同可能质量评估的多个图标。 多个图标包括表示令人满意的定位和标记操作的批准图标,表示不令人满意的定位和标记操作的QC图标,以及表示第一定位技术人员需要辅导的教练图标。 选择一个显示的图标,以便提供定位和标记操作的质量评估。