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    • 2. 发明授权
    • Scintillator based microscope
    • 基于闪烁体的显微镜
    • US6091796A
    • 2000-07-18
    • US736716
    • 1996-10-28
    • Richard TrisselSteve HortonBrett SpiveyLee Morsell
    • Richard TrisselSteve HortonBrett SpiveyLee Morsell
    • G21K7/00
    • G21K7/00
    • A scintillation based microscope. One surface of a single crystal salt crystal scintillator is supported on an optically transparent support plate. The opposite surface, an illumination surface, of the crystal is coated with an optically reflecting material which is transparent to high energy photons (such as x-ray and/or high energy ultraviolet photons) in order to provide a scintillation sandwich having an optical mirror at the illumination surface of the crystal. These high energy photons are directed through a target to create a shadow image of the target on the illumination surface of the scintillator salt crystal. A portion or all of the shadow image is viewed with an optical device such as an eye piece to provide a very high resolution image of the target or portions of the target. In a preferred embodiment an adjustable pin hole unit is described to produce a very small x-ray spot source for producing high resolution geometric magnification of the shadow image of the target.
    • 闪烁显微镜。 单晶盐晶体闪烁体的一个表面被支撑在光学透明的支撑板上。 晶体的相对表面(照明表面)涂覆有对高能光子(例如x射线和/或高能量紫外光子)是透明的光学反射材料,以提供具有光学镜的闪烁三明治 在晶体的照明表面。 这些高能量光子被引导通过靶,以在闪烁体盐晶体的照射表面上产生靶的阴影图像。 使用诸如眼睛片的光学装置观看阴影图像的一部分或全部,以提供目标或目标部分的非常高分辨率的图像。 在优选实施例中,描述了一个可调整的针孔单元,以产生非常小的x射线光点,用于产生目标的阴影图像的高分辨率几何放大率。
    • 3. 发明申请
    • CUSTOMER SERVICE MARKETING
    • 客户服务营销
    • US20080215445A1
    • 2008-09-04
    • US12122620
    • 2008-05-16
    • Steve HortonSteve PhilipsRob Lee
    • Steve HortonSteve PhilipsRob Lee
    • G06Q30/00
    • G06Q30/02G06Q30/0224H04M3/51
    • Customer service marketing is disclosed. After a customer communication is received and the customer is assigned to a service agent, service request information may be received from the service agent after the service request information is obtained by the service agent from the customer. A service response information may be provided to the service agent. A plurality of current offers may be obtained. A compendium score for each of the current offers may be prepared. At least one of the current offers may be selected to be provided to the customer based on the compendium scores. Cue information may be provided to a service agent based on the selected offer. The customer may be transferred to a specialist to facilitate the customer's purchase of a product or service described in the selected offer.
    • 客户服务营销被披露。 在接收到客户通信并且将客户分配给服务代理之后,可以从服务代理从客户获得服务请求信息之后,从服务代理接收服务请求信息。 可以向服务代理提供服务响应信息。 可以获得多个当前报价。 可以准备每个当前报价的汇编分数。 目前的优惠中至少有一个可以根据汇总分数选择提供给顾客。 可以基于所选择的报价将提示信息提供给服务代理。 客户可能被转移到专业人员,以方便客户购买所选报价中描述的产品或服务。
    • 4. 发明申请
    • Customer service marketing
    • 客户服务营销
    • US20050286709A1
    • 2005-12-29
    • US11165789
    • 2005-06-23
    • Steve HortonSteve PhillipsRob Lee
    • Steve HortonSteve PhillipsRob Lee
    • G06Q30/00H04M3/00H04M3/51H04M5/00
    • G06Q30/02G06Q30/0224H04M3/51
    • Customer service marketing is disclosed. In a method, after a customer communication is received and the customer is assigned to a customer service agent, customer service request information may be received from the customer service agent. The customer service request information obtained by the customer service agent from the customer. A service response information may be provided to the service agent. A plurality of current offers may be obtained. A return on presentment score for each of the current offers may be prepared. None or more of the current offers may be selected to be provided to the customer based on the return on presentment scores. Cue information may be provided to a customer service agent based on the selected offer. The customer may be transferred to a specialist to facilitate the customer's purchase of the product or service described in the selected offer. The method may be implemented on a computer.
    • 客户服务营销被披露。 在一种方法中,在接收到客户通信并且将客户分配给客户服务代理之后,可以从客户服务代理接收客户服务请求信息。 客户服务代理从客户处获取客户服务请求信息。 可以向服务代理提供服务响应信息。 可以获得多个当前报价。 可以准备每个当前报价的报表回报率。 可以基于呈现分数的返回来选择向客户提供当前优惠中不超过或更多的优惠。 可以基于所选择的报价将提示信息提供给客户服务代理。 客户可能被转移到专家以方便客户购买所选报价中描述的产品或服务。 该方法可以在计算机上实现。