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1. 发明申请

US20110137701A1 METHOD FOR VARYING RESOURCES AT A CALL CENTER BASED UPON PREDICTED CALL CENTER VOLUME 审中-公开
标题翻译：基于预测呼叫中心量的呼叫中心改变资源的方法
公开(公告)号：US20110137701A1
公开(公告)日：2011-06-09
申请号：US13011383
申请日：2011-01-21
申请人： Alla TSIPENYUK , John H. Winkelman , John W. Rojas , Kenneth G. Miller , James R. Norris, JR.
发明人： Alla TSIPENYUK , John H. Winkelman , John W. Rojas , Kenneth G. Miller , James R. Norris, JR.
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q10/04 , G06Q10/06 , G06Q10/06312 , G06Q10/08 , G06Q10/0833 , G06Q20/102 , H04M3/51 , H04M2203/402
摘要： A computer method that is used to control call center volumes for a range of dates. The method involves utilizing previous mailing campaign and call center response data to determine when the mail arrives in the home and when a call center is contacted in response to information in the mail; predicting the call center volumes based initially on the previous campaign and call center response data and as the mailing campaign and call center responses progresses updating call center predictions based on current mailing campaign data; and determining in home mail volumes needed to control call center volumes.
摘要翻译：一种用于控制一系列日期的呼叫中心卷的计算机方法。该方法包括利用先前的邮寄活动和呼叫中心响应数据来确定邮件何时到达家庭以及响应于邮件中的信息联系呼叫中心; 最初基于先前的活动和呼叫中心响应数据预测呼叫中心量，并且随着邮寄活动和呼叫中心响应根据当前邮寄活动数据进行更新呼叫中心预测; 并确定控制呼叫中心卷所需的家庭邮件卷。

2. 发明申请

US20080201185A1 METHOD FOR COMBINING MAIL PIECES THAT WERE GOING TO BE MAILED ON DIFFERENT DATES TO INCREASE POSTAL DISCOUNTS 审中-公开
标题翻译：用于组合邮件的方法，在不同的日期要邮寄以增加邮政折扣
公开(公告)号：US20080201185A1
公开(公告)日：2008-08-21
申请号：US12028386
申请日：2008-02-08
申请人： John H. Winkelman , Carlos Reyes , Qiuju Gu , John W. Rojas , Kenneth G. Miller
发明人： John H. Winkelman , Carlos Reyes , Qiuju Gu , John W. Rojas , Kenneth G. Miller
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/063 , G06Q30/02
摘要： A method for obtaining mail discounts by determining a date a mail piece should be mailed and adjusting the date the mail piece is mailed to fill one or more mailing trays with mail pieces that were originally planned to be mailed on different dates to obtain postal discounts
摘要翻译：一种通过确定邮件的邮寄日期和邮寄邮件的日期来获取邮件折扣的方法，以填写一个或多个邮寄托盘，邮寄邮件原始计划在不同日期邮寄以获得邮政折扣

3. 发明申请

US20080010127A1 Intelligent mail system to coordinate direct mail with other marketing channels using mail prediction and mail control 审中-公开
标题翻译：智能邮件系统，使用邮件预测和邮件控制与其他营销渠道协调直邮
公开(公告)号：US20080010127A1
公开(公告)日：2008-01-10
申请号：US11450533
申请日：2006-06-09
申请人： John W. Rojas , Kenneth G. Miller , John H. Winkelman , Carlos Reyes , James R. Norris
发明人： John W. Rojas , Kenneth G. Miller , John H. Winkelman , Carlos Reyes , James R. Norris
IPC分类号： G06Q30/00
CPC分类号： G06Q30/02 , G06Q30/0244 , G06Q30/0254 , G06Q30/0277
摘要： A coordinated direct marketing contact strategy between the direct mailing and the other marketing channels. The method determines the marketing prospect names that are common between the direct mailing and the other marketing channels being used in the direct marketing campaign. Then, using mail prediction with the common names between marketing channels the method determines the probability of the prospect receiving the mail piece on a certain date or dates. For each common name the method calculates the contact date(s) for the other contact channels based on the marketers contact strategy and the predicted in home dates. The method then aggregates the individual contact strategies into an overall contact strategy which enables other channels to coordinate with the direct mailing. This process is repeated over several campaigns to benchmark campaign performance that can then be used to analyze and refine future campaign execution.
摘要翻译：直接邮寄和其他营销渠道之间协调的直接营销联系策略。该方法确定了在直接营销活动中使用的直接邮寄和其他营销渠道之间的营销前景名称。然后，使用在营销渠道之间具有通用名称的邮件预测，该方法确定潜在客户在特定日期或日期接收邮件的概率。对于每个通用名称，该方法基于营销人员联系策略和在家日期预测来计算其他联系渠道的联系日期。然后，该方法将各个联系策略聚合成一个总体联系策略，使其他通道能够与直接邮寄协调。这个过程在多个活动中重复进行，以对竞争性绩效进行基准测试，然后可用于分析和完善未来的广告系列执行。

4. 发明授权

US07131572B2 Automatic business reply mail funding 有权
标题翻译：自动业务回复邮件资金
公开(公告)号：US07131572B2
公开(公告)日：2006-11-07
申请号：US10890850
申请日：2004-07-14
申请人： Kenneth G. Miller , John H. Winkelman , Suzanne Konstance , Cornelius S. McNab
发明人： Kenneth G. Miller , John H. Winkelman , Suzanne Konstance , Cornelius S. McNab
IPC分类号： G06F17/00
CPC分类号： G06Q30/06
摘要： A method for enabling a mailer to infer the amount of business reply that he/she is going to receive on a given day and determine the amount of postage that is due. The foregoing is accomplished by placing a planet code that references the mailer's permit number on the business reply so that when a scanner at the USPS reads the planet code, the postage for the business reply will be calculated, and the mailer will be notified of the calculation so that the mailer may deposit sufficient funds in a deposit account to pay for the postage. The mailer may deposit funds in the account by issuing a check, having funds automatically transferred from some account, or automatically having a check issued so that someone may take the check to the USPS and receive the business reply. Thus, the mailer will be able to determine the amount of postage that is going to be charged to his/her account.
摘要翻译：一种使邮件员能够推断他/她将在某一天收到的商业回复数量并确定到期的邮资数量的方法。前述内容是通过将行货代码放入业务答复中，以便当USPS的扫描仪读取行星代码时，会计算商业回复的邮资，并将邮件通知给计算，以便邮寄者可以在存款帐户中存入足够的资金来支付邮资。邮寄者可以通过发放支票，资金从某些帐户自动转账或自动发出支票，以便有人可以将支票支付给USPS并收到业务答复，将资金存入账户。因此，邮寄者将能够确定将要向他/她的账户收取的邮资数额。

5. 发明授权

US06801833B2 Method for maintaining the integrity of a mailing using radio frequency identification tags 失效
标题翻译：使用射频识别标签维护邮件完整性的方法
公开(公告)号：US06801833B2
公开(公告)日：2004-10-05
申请号：US10238864
申请日：2002-09-10
申请人： Leon A. Pintsov , Kwan C. Wong , Kenneth G. Miller , John H. Winkelman , Kevin W. Bodie
发明人： Leon A. Pintsov , Kwan C. Wong , Kenneth G. Miller , John H. Winkelman , Kevin W. Bodie
IPC分类号： G06F700
CPC分类号： B07C3/18
摘要： This invention creates a hierarchy of radio frequency identification tags that are related to the mail pieces in mail trays and the pallet on which the mail trays sit. This hierarchical method provides a layered approach that is designed to minimize the probability that a mailer or the post office will misassemble or misroute a mailing or elements of a mailing.
摘要翻译：本发明创建了与邮件盘中的邮件相关的无线电频率识别标签的层次结构和邮件托盘所在的托盘。这种分层方法提供了一种分层方法，旨在最大限度地减少邮寄员或邮局将邮寄或邮件的元素误用或错误路由的可能性。

6. 发明授权

US4172105A Pediatric cartridge humidifier 失效
标题翻译：儿科药筒加湿器
公开(公告)号：US4172105A
公开(公告)日：1979-10-23
申请号：US12391
申请日：1979-02-15
申请人： Kenneth G. Miller , Martin Foley
发明人： Kenneth G. Miller , Martin Foley
IPC分类号： A61M16/16 , A61M15/00 , B01F3/04
CPC分类号： A61M16/162 , Y10S261/65
摘要： A previously disclosed cartridge type humidifier apparatus including a separate heater module with a cylindrical opening for replaceably receiving therein disposable cylindrical humidifier cartridge modules, having a housing containing a replenishable water supply, is employed as a water supply source for producing an aerosol with an oxygen supply for pediatric inhalation therapy. The cartridge modules each have a tubular metal main body adapted for a sliding fit within a complimentary tubular walled heater. The metal tubular body has rigid plastic top and bottom end portions. The plastic top end portion is a cap with a center axial gas inlet tube, and a separate transverse gas delivery pipe, the cap forming a closed air space over a pool of humidifying liquid. Each cartridge includes an absorption column, preferably of the cylindrical tube form which is adapted to lay closely adjacent and draw water up along the cartridges cylindrical metal body which serves as the evaporating surface when heated by the heater modules. The gas to be humidified is dispersed within a hollow chamber formed between the gas inlet pipe projecting concentrically into the cartridge, and the radially spaced wall of the main cartridge body and absorption column. The inlet tube terminates above the water. The water is introduced into the lower end portion of the apparatus.
摘要翻译：先前公开的盒式加湿器装置包括具有圆柱形开口的单独的加热器模块，用于可替换地容纳其中具有包含可补充水源的壳体的一次性圆柱形加湿器盒模块作为用于产生具有氧供应的气溶胶的供水源用于儿科吸入治疗。盒式模块各自具有适于在互补的管状壁加热器内滑动配合的管状金属主体。金属管体具有刚性塑料顶端部分和底端部分。塑料顶端部分是具有中心轴向气体入口管和单独的横向气体输送管的盖，所述盖在加湿液体池上形成封闭的空气空间。每个墨盒包括一个吸收塔，最好是圆筒管形式，该吸收塔适合于沿加热器模块加热时用作蒸发表面的墨盒圆筒形金属体紧密相邻并向上拉水。要加湿的气体分散在形成在同心地投入到盒中的气体入口管与主盒体和吸收塔的径向隔开的壁之间的中空室中。入口管终止于水的上方。水被引入装置的下端部分。

7. 发明授权

US06313415B1 Pulse width modulated weighing platform 失效
标题翻译：脉宽调制称重平台
公开(公告)号：US06313415B1
公开(公告)日：2001-11-06
申请号：US09475357
申请日：1999-12-30
申请人： James P. Maher , Kenneth G. Miller , Edward R. Bass
发明人： James P. Maher , Kenneth G. Miller , Edward R. Bass
IPC分类号： G01G1934
CPC分类号： G01G23/3707
摘要： An electronic scale uses an analog signal from a load cell which is converted directly to a pulse width modulated output signal. This pulse width modulated output signal represents the weight of an object on the scale and is sufficient to be directly read by a typical microcontroller. Therefore, no amplifier or analog to digital converter is required. The microcontroller then converts a signal representing the weight of the object on the scale to a weight value. A method of using the counter/timers on the microcontroller with synchronized overflow, is disclosed to enable a high resolution value of the pulse width modulated signal, which is then converted into a weight value for object's weight given that the pulse width modulated output signal is proportional to the weight of an object placed on the load cell.
摘要翻译：电子秤使用来自称重传感器的模拟信号，该测力传感器直接转换成脉宽调制输出信号。该脉冲宽度调制输出信号表示标度上的对象的权重，并且足以由典型的微控制器直接读取。因此，不需要放大器或模数转换器。然后，微控制器将表示该刻度上的对象的权重的信号转换为权重值。公开了一种在具有同步溢出的微控制器上使用计数器/定时器的方法，以便能够实现脉冲宽度调制信号的高分辨率值，然后将脉冲宽度调制信号转换为对象重量的权重值，因为脉宽调制输出信号为与放置在称重传感器上的物体的重量成正比。

8. 发明授权

US5336156A Infant incubator humidifier 失效
标题翻译：婴儿培养箱加湿器
公开(公告)号：US5336156A
公开(公告)日：1994-08-09
申请号：US762653
申请日：1991-09-19
申请人： Kenneth G. Miller , James R. Grosholz
发明人： Kenneth G. Miller , James R. Grosholz
IPC分类号： A61G11/00 , A61M16/16 , A01K41/00 , A61M15/00
CPC分类号： A61M16/16 , A61G11/00 , A61M16/109 , A61M2205/3653
摘要： An infant incubator humidifier having a heater within a heater tower which, in turn, is in heat transfer disposition with a metal sleeve mounted within a water reservoir through which air which is to be humidified is passed. The metal sleeve has a wick disposed on its outside surface and water in the reservoir is wicked along the wick, whereby air introduced into the reservoir is humidified upon contact with the wick.
摘要翻译：一种婴儿培育箱加湿器，其在加热器塔内具有加热器，该加热器塔又与安装在储水器内的金属套管进行传热配置，通过该储存器将要加湿的空气通过。金属套筒具有设置在其外表面上的芯，储存器中的水沿着芯吸收，由此引入储存器的空气与芯接触时被加湿。

9. 发明授权

US4178334A High volume humidifier/nebulizer 失效
标题翻译：大容量加湿器/雾化器
公开(公告)号：US4178334A
公开(公告)日：1979-12-11
申请号：US872875
申请日：1978-01-27
申请人： Kenneth G. Miller
发明人： Kenneth G. Miller
IPC分类号： A61M11/06 , A61M16/12 , A61M16/16 , A61M15/00
CPC分类号： A61M11/06 , A61M11/042 , A61M16/125 , A61M16/162 , Y10S261/65
摘要： A cylindrical cartridge having a housing containing a replenishable water supply is employed as a water supply source for producing an aerosol with an oxygen stream for inhalation therapy through the agency of a nebulizer adapter which couples pressurized oxygen to the water cartridge. A venturi-type insert member is disposed vertically with the cartridge. The venturi draws water from the water supply and directs atomized droplets of water and oxygen into a mixing chamber located above the water level in the cartridge. The cartridge has a vertical tubular portion with a connection to a source of oxygen or air and terminates above the level of the water in the cartridge. The aerosol flows out of the cartridge through an outlet nozzle. The cartridge is an elongated housing having a capillary active cylindrical absorption surface means internally whereby water is drawn up along the cartridge's cylindrical body wall which serves as an evaporating surface.
摘要翻译：采用具有包含可补充水源的壳体的圆柱形筒体作为供水源，用于通过将加压氧气耦合到水盒的喷雾器适配器的代理生产用于吸入治疗的氧气流的气溶胶。文丘里型插入件与盒垂直放置。文氏管从水源中吸取水分，并将雾化的水和氧气滴引导到位于墨盒中水位上方的混合室中。墨盒具有垂直的管状部分，其连接到氧气或空气源，并终止在墨盒中的水平面上方。气溶胶通过出口喷嘴流出墨盒。墨盒是细长壳体，其具有内部的毛细管主动圆柱形吸收表面装置，其中水沿着用作蒸发表面的墨盒的圆柱形主体壁被拉出。

10. 发明授权

US4110419A High-volume disposable and semi-disposable cartridge humidifier with self-contained cartridge sterilizing means, and related method 失效
标题翻译：大容量一次性和半一次性带式加湿器，具有独立的筒式灭菌装置及相关方法
公开(公告)号：US4110419A
公开(公告)日：1978-08-29
申请号：US826119
申请日：1977-08-19
申请人： Kenneth G. Miller
发明人： Kenneth G. Miller
IPC分类号： A61M16/12 , A61M16/16 , A61M15/00
CPC分类号： A61M16/109 , A61M16/16 , A61M16/162 , A61M2205/3368 , A61M2205/7518 , A61M2205/7527 , A61M2209/10 , Y10S261/65
摘要： A cartridge-type humidifier apparatus embodying a separate heater module with a cylindrical opening for replaceably receiving therein disposable cylindrical humidifier cartridge modules. Certain upgraded embodiments of the cartridge modules are sterilizable and reusable several times before being disposed of, or portions thereof recycled. The cartridge modules each have a tubular metal main body adapted for a sliding fit within a complementary tubular walled heater. The metal tubular body has rigid plastic top and bottom end portions. The plastic top end portion is a cap with a center axial gas inlet tube, and a separate transverse gas delivery pipe, the cap forming a closed air space over a pool of humidifying liquid. Each cartridge includes an absorption column preferably of the cylindrical tube form which is adapted to lay closely adjacent and draw water up along the cartridge's cylindrical metal body wall which serves the evaporating surface when heated by the heater modules. The gas to be humidified is dispersed within a hollow chamber formed between the gas inlet pipe projecting concentrically into the cartridge, and the radially spaced wall of the main cartridge body and absorption column. The inlet tube always terminates above the water. The water may be introduced into the lower end portion by way of conduits or other communication means.
摘要翻译：盒式加湿器装置，其具有单独的加热器模块，其具有圆柱形开口，用于可替换地容纳其中的一次性圆柱形加湿器盒模块。盒模块的某些升级的实施例在被处理之前是可灭菌的并可重复使用数次，或者其部分被再循环。盒式模块各自具有适于在互补的管状壁加热器内滑动配合的管状金属主体。金属管体具有刚性塑料顶端部分和底端部分。塑料顶端部分是具有中心轴向气体入口管和单独的横向气体输送管的盖，所述盖在加湿液体池上形成封闭的空气空间。每个墨盒包括一个最好是圆柱形管子的吸收塔，该吸收塔适合于沿加热器模块加热时用于蒸发表面的墨盒的圆柱形金属体壁垂直放置。要加湿的气体分散在形成在同心地投入到盒中的气体入口管与主盒体和吸收塔的径向隔开的壁之间的中空室中。入口管总是在水面上方终止。水可以通过管道或其它通信装置引入下端部分。

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