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1. 发明授权

US07110576B2 System and method for authenticating a mailpiece sender 有权
标题翻译：用于认证邮件发件人的系统和方法
公开(公告)号：US07110576B2
公开(公告)日：2006-09-19
申请号：US10248248
申请日：2002-12-30
申请人： James R. Norris, Jr. , John W. Rojas , John F. Braun , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： James R. Norris, Jr. , John W. Rojas , John F. Braun , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： G06K9/00
CPC分类号： G07B17/00733 , G07B17/00435 , G07B17/00508 , G07B2017/00443 , G07B2017/00629 , G07B2017/00838
摘要： A method and system for authenticating the sender of a mailpiece is described for identifying certain mailpieces as originating from known trusted senders. In one configuration, biometric information and/or biometric metadata is captured when a user writes on a mailpiece with a digital pen. That data is then compared to reference data in a database. Registrant data is then loaded into storage device on the mailpiece and may be digitally signed and/or encrypted by the trusted third party. In another configuration, a mailpiece includes the signature of a sender and the biometric data includes authentication data obtained from the signature that is compared to the biometric data related to the signature obtained during a sender registration process.
摘要翻译：描述了用于认证邮件的发送者的方法和系统，用于将某些邮件识别为源自已知的可信发件人。在一种配置中，当用户使用数字笔写入邮件时，捕获生物特征信息和/或生物特征元数据。然后将该数据与数据库中的参考数据进行比较。注册人数据然后被加载到邮件上的存储设备中，并且可以由受信任的第三方进行数字签名和/或加密。在另一配置中，邮件包括发送者的签名，并且生物特征数据包括从签名获得的认证数据，其与在发送者注册过程中获得的签名相关的生物特征数据进行比较。

2. 发明授权

US07840492B2 Personal funds metering system and method 有权
标题翻译：个人资金计量系统及方法
公开(公告)号：US07840492B2
公开(公告)日：2010-11-23
申请号：US10248249
申请日：2002-12-30
申请人： Alan Leung , John W. Rojas , James R. Norris, Jr. , Jean-Hiram Coffy , Arthur Parkos , John F. Braun , Wendy Chui Fen Leung
发明人： Alan Leung , John W. Rojas , James R. Norris, Jr. , Jean-Hiram Coffy , Arthur Parkos , John F. Braun , Wendy Chui Fen Leung
IPC分类号： G07B17/02 , G07B17/04
CPC分类号： G07B17/00435 , G07B17/0008 , G07B2017/00145 , G07B2017/00443
摘要： Methods and systems for dispensing value are described. In one configuration, a unique tangible indicia is enabled with a value and then disabled after the value is redeemed. In another configuration, a user enables a unique coded stamp and associates a postage payment with the stamp. The postal service cancels the stamp by deactivating the stamp from a list of active stamps and optionally audits the payment association.
摘要翻译：描述了分配值的方法和系统。在一个配置中，唯一的有形标记使用值启用，然后在该值被赎回后禁用。在另一种配置中，用户启用唯一的编码印记，并将邮资支付与邮票相关联。邮政服务通过从活动邮票列表中取消邮票取消邮票，并可选择审核付款协会。

3. 发明授权

US07397468B2 Method and system for creating a document having metadata 失效
标题翻译：用于创建具有元数据的文档的方法和系统
公开(公告)号：US07397468B2
公开(公告)日：2008-07-08
申请号：US10065282
申请日：2002-09-30
申请人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： G06F3/033
CPC分类号： G06F3/03545 , G06F3/0321
摘要： The present application describes systems and methods for creating a document having metadata using a pointing device such as a digital pen. In one configuration, a digital pen captures pen stroke data and processes that data to determine metadata that the pen then writes to metadata storage located on the document.
摘要翻译：本申请描述了使用诸如数字笔的指示设备创建具有元数据的文档的系统和方法。在一个配置中，数字笔捕获笔划数据并处理该数据以确定笔然后写入位于文档上的元数据存储的元数据。

4. 发明授权

US07167586B2 Method and system for remote form completion 有权
标题翻译：远程表单完成的方法和系统
公开(公告)号：US07167586B2
公开(公告)日：2007-01-23
申请号：US10065284
申请日：2002-09-30
申请人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： G06K9/46
CPC分类号： G06F3/04883 , G06F3/0321 , G06F3/03545
摘要： The present application describes systems and methods for composing documents using a digital pointing instrument. In further configurations, a user utilizes a pen to partially fill in a form and provide destination data whereby a forms processor adds additionally required information to the form in order to compose a complete form that is sent to the destination.
摘要翻译：本申请描述了使用数字指示仪来撰写文档的系统和方法。在进一步的配置中，用户利用笔部分地填写表单并提供目的地数据，由此表单处理器向表单添加额外的所需信息，以便构成发送到目的地的完整表单。

5. 发明授权

US07082444B2 Method and system for identifying a form version 失效
标题翻译：用于识别表单版本的方法和系统
公开(公告)号：US07082444B2
公开(公告)日：2006-07-25
申请号：US10065283
申请日：2002-09-30
申请人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： G06F17/30
CPC分类号： G06F3/03545 , Y10S707/99954
摘要： The present application describes systems and methods for identifying the version of a form using a digital pointing device. In one example, a form includes an RFID tap or barcode including a form version number. When a user is prepared to fill in the form, the digital pen checks a form database to determine if the form version is acceptable. If the form version is not acceptable, the digital pen indicates to the user that the form is not acceptable using an indicator.
摘要翻译：本申请描述了使用数字指示设备来识别表单的版本的系统和方法。在一个示例中，表单包括包括表单版本号的RFID抽头或条形码。当用户准备填写表单时，数字笔会检查表单数据库以确定表单版本是否可以接受。如果表单版本不可接受，数字笔会使用指示符向用户显示表单不可接受。

6. 发明授权

US07417773B2 Method and system for creating and sending a facsimile using a digital pen 失效
标题翻译：使用数字笔创建和发送传真的方法和系统
公开(公告)号：US07417773B2
公开(公告)日：2008-08-26
申请号：US10065281
申请日：2002-09-30
申请人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： H04N1/44 , H04N1/387 , H04N1/32 , H04N1/00 , G06K3/02 , G06F13/362 , G06F12/14
CPC分类号： G06F3/03545 , G06F3/0321 , H04N1/00209 , H04N1/107 , H04N2201/0055
摘要： The present application describes systems and methods for composing and sending facsimile messages using a digital pointing instrument. In further configurations, a user utilizes a pen to indicate a reference to a document that is appended to the outgoing facsimile. In another further configuration, the user utilizes a form having pre-defined regions that are used to correlate a pen stroke with a desired action.
摘要翻译：本申请描述了使用数字指示仪来组合和发送传真消息的系统和方法。在进一步的配置中，用户利用笔来指示附加到传出传真的文档的引用。在另一个另外的配置中，用户利用具有预定义区域的形式，该区域用于将笔画与期望的动作相关联。

7. 发明授权

US07343042B2 Method and system for identifying a paper form using a digital pen 有权
标题翻译：使用数字笔识别纸张形式的方法和系统
公开(公告)号：US07343042B2
公开(公告)日：2008-03-11
申请号：US10065285
申请日：2002-09-30
申请人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
发明人： John F. Braun , John W. Rojas , James R. Norris , Jean-Hiram Coffy , Arthur Parkos , Alan Leung , Wendy Chui Fen Leung
IPC分类号： G06K9/46 , G06K9/20
CPC分类号： G06F17/242 , G06F3/0321 , G06F3/03545 , G06F17/243
摘要： The present application describes systems and methods for composing documents using a digital pointing instrument. In further configurations, a user utilizes a pen to trace a form serial number that is utilized to identify a form template that is used to process input data from a digital pen.
摘要翻译：本申请描述了使用数字指示仪来撰写文档的系统和方法。在进一步的配置中，用户利用笔追踪用于识别用于处理来自数字笔的输入数据的表单模板的表单序列号。

8. 发明授权

US07113130B2 Method and system for determining location by implication 有权
标题翻译：通过暗示确定位置的方法和系统
公开(公告)号：US07113130B2
公开(公告)日：2006-09-26
申请号：US10710294
申请日：2004-06-30
申请人： Deborra J. Zukowski , James R. Norris, Jr. , John W. Rojas
发明人： Deborra J. Zukowski , James R. Norris, Jr. , John W. Rojas
IPC分类号： G01S13/06 , G01S3/04 , G01S13/74
CPC分类号： G01S13/74
摘要： Systems and methods for determining location by implication are described. A responsive environment includes a location determination method that operates in an area that is only partially instrumented with location-sensing devices. Some of the with location-sensing devices sense location ambiguously. For example, a location-sensing device may be deployed at a boundary between two target objects or areas of interest. The location of the target object, as reported by such devices, is considered ambiguous. While the object or person is known to be in a space, it is not clear which specific space. The location of ambiguously located objects can be disambiguated based on changes in the location of other objects. For example, if a document is placed on a shelf in an office, such action strongly implies that someone is in the office. Therefore, if a person is known to potentially be in the office or the outside hallway, the person's location is changed to be in the office.
摘要翻译：描述了通过暗示确定位置的系统和方法。响应环境包括位置确定方法，其在仅部分地被位置感测装置检测的区域中操作。一些位置感测设备有区别地感知位置。例如，位置感测装置可以部署在两个目标对象或感兴趣区域之间的边界处。由这些设备报告的目标对象的位置被认为是含糊的。虽然对象或人物已知在空间中，但不清楚哪个具体空间。可以根据其他对象位置的变化来消除歧义位置对象的位置。例如，如果文档放在办公室的货架上，这种行为就强烈地暗示有人在办公室。因此，如果一个人知道有可能在办公室或外面的走廊上，那么该人的位置就变成了办公室。

9. 发明申请

US20110137701A1 METHOD FOR VARYING RESOURCES AT A CALL CENTER BASED UPON PREDICTED CALL CENTER VOLUME 审中-公开
标题翻译：基于预测呼叫中心量的呼叫中心改变资源的方法
公开(公告)号：US20110137701A1
公开(公告)日：2011-06-09
申请号：US13011383
申请日：2011-01-21
申请人： Alla TSIPENYUK , John H. Winkelman , John W. Rojas , Kenneth G. Miller , James R. Norris, JR.
发明人： Alla TSIPENYUK , John H. Winkelman , John W. Rojas , Kenneth G. Miller , James R. Norris, JR.
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q10/04 , G06Q10/06 , G06Q10/06312 , G06Q10/08 , G06Q10/0833 , G06Q20/102 , H04M3/51 , H04M2203/402
摘要： A computer method that is used to control call center volumes for a range of dates. The method involves utilizing previous mailing campaign and call center response data to determine when the mail arrives in the home and when a call center is contacted in response to information in the mail; predicting the call center volumes based initially on the previous campaign and call center response data and as the mailing campaign and call center responses progresses updating call center predictions based on current mailing campaign data; and determining in home mail volumes needed to control call center volumes.
摘要翻译：一种用于控制一系列日期的呼叫中心卷的计算机方法。该方法包括利用先前的邮寄活动和呼叫中心响应数据来确定邮件何时到达家庭以及响应于邮件中的信息联系呼叫中心; 最初基于先前的活动和呼叫中心响应数据预测呼叫中心量，并且随着邮寄活动和呼叫中心响应根据当前邮寄活动数据进行更新呼叫中心预测; 并确定控制呼叫中心卷所需的家庭邮件卷。

10. 发明授权

US06801932B1 Method and system for remote retrieval of documents 失效
标题翻译：远程检索文件的方法和系统
公开(公告)号：US06801932B1
公开(公告)日：2004-10-05
申请号：US09707561
申请日：2000-11-07
申请人： Cheryl L. Picoult , John H. Winkelman , Kevin L. Strobel , James R. Norris, Jr. , John W. Rojas
发明人： Cheryl L. Picoult , John H. Winkelman , Kevin L. Strobel , James R. Norris, Jr. , John W. Rojas
IPC分类号： G06F1516
CPC分类号： H04L67/04 , H04L29/06 , H04L51/066 , H04L51/24 , H04L51/38 , H04L63/0428 , H04L67/26 , H04L67/2823 , H04L69/329 , H04M3/5307 , H04M3/537 , H04M2207/18 , H04N1/00204 , H04N1/00307 , H04N1/32406 , H04N1/32438 , H04N2201/0082 , H04N2201/0086 , H04W4/00 , H04W4/18 , H04W8/26 , H04W12/02 , H04W28/14 , H04W28/18 , H04W68/00
摘要： The present invention is directed to a method and system for remote receipt of a message, such as a telephone, e-mail, facsimile or paper message. A server or data center is provided for receiving messages from a sender communicating with a recipient mobile device. The mobile device is then prompted to notify the recipient that a message is waiting. If the recipient desires to receive the message, he/she indicates this on his/her mobile device. The mobile device and the device which will receive the message, i.e., the destination device, are provided with a tag for wireless communication. The message recipient is prompted to bring the mobile device in close enough proximity to the destination device such that the tag sends information about the destination devise to the mobile device. The mobile device communicates the information via wireless communications means with the data center. The data center then determines if any translation or transcoding of the original message is required in order for the destination device to receive the message in proper format. Once transcoding or translation is effected, the message is routed to the destination device for output.
摘要翻译：本发明涉及用于远程接收诸如电话，电子邮件，传真或纸张消息的消息的方法和系统。提供服务器或数据中心用于从与接收者移动设备通信的发送者接收消息。然后提示移动设备通知接收者消息正在等待。如果接收者希望收到消息，他/她在他/她的移动设备上指出这一点。将接收消息的移动设备和设备，即目的设备，设置有用于无线通信的标签。提示消息收件人将移动设备置于足够接近目的地设备的位置，使得标签将关于目的地设备的信息发送到移动设备。移动设备经由无线通信装置与数据中心通信信息。然后，数据中心确定是否需要原始消息的任何转换或代码转换，以便目的地设备以适当的格式接收消息。一旦进行了代码转换或转换，则将消息路由到目的地设备以进行输出。

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