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    • 5. 发明授权
    • Integrated sidetrack drilling tool
    • 集成侧钻钻具
    • US09371695B2
    • 2016-06-21
    • US14241871
    • 2012-09-14
    • Lan ZhangKaifeng ZhangXinyue Zhang
    • Lan ZhangKaifeng ZhangXinyue Zhang
    • E21B29/06E21B7/06
    • E21B7/061
    • An integrated sidetrack drilling tool comprising a milling cone, a whipstock iron and a setting anchor; a liquid guiding pipe communicating the milling cone and the setting anchor is provided inside the whipstock iron; the milling cone presses against an inclined surface of the whipstock iron; an annular groove is provided on a circumference of the milling cone; a portion of the annular groove is an arc shaped clamping slot whose inner side is wider than outer side; other portions of the annular groove constitute a trapezoidal slot whose inner side is narrower than outer side; a portion of the whipstock iron is fixedly provided with a positioning block; an arc shaped clamping edge is provided on the positioning block; the positioning block is held in the arc shaped clamping slot via the arc shaped clamping edge; a positioning screw is provided between the whipstock iron and the milling cone.
    • 一种集成的侧钻钻具,包括铣锥,造斜铁和定位锚; 在造斜机铁的内部设置有连通铣锥和定位锚的液体引导管; 铣锥压在斜盘铁的倾斜表面上; 在研磨锥体的圆周上设置环形槽; 环形槽的一部分是内侧比外侧宽的弧形夹持槽; 环形槽的其他部分构成内侧比外侧窄的梯形槽; 造斜笔铁的一部分固定设有定位块; 在定位块上设有弧形夹紧边缘; 定位块通过弧形夹持边缘保持在弧形夹持槽中; 在造斜器铁和铣锥之间设有定位螺钉。
    • 7. 发明授权
    • Portable authentication device
    • 便携式认证设备
    • US08689308B2
    • 2014-04-01
    • US12242643
    • 2008-09-30
    • Lan ZhangHarry E. BlanchardSteven H. LewisGregory Pulz
    • Lan ZhangHarry E. BlanchardSteven H. LewisGregory Pulz
    • H04L29/06
    • G06F21/34G06F21/32G06F21/41H04L63/0853
    • In one aspect, a disclosed portable authentication device (PAD) includes a processor, storage media, an interface for enabling communication with an external information handling system (IHS), e.g., a computer or a telephony device, and executable instructions embedded in the storage media, for automated authentication. The embedded instructions include instructions for enabling a user to store authentication information, e.g., use ID and password information, corresponding to an IHS destination, e.g., a telephone number of an interactive voice response system or an IP address of a web server. If the PAD recognizes the current destination, the PAD may respond to an assertion of a keypad control element by making authorization information corresponding to the current destination available to the user or providing the authorization information directly to the current destination. The PAD may include one or more telephony interface(s), e.g., RJ-11 jack(s) and one or more computer interfaces, e.g., USB connector(s).
    • 一方面,所公开的便携式认证设备(PAD)包括处理器,存储介质,用于实现与例如计算机或电话设备的外部信息处理系统(IHS)通信的接口以及嵌入在存储器中的可执行指令 媒体,用于自动认证。 嵌入式指令包括用于使用户能够存储对应于IHS目的地(例如交互式语音应答系统的电话号码或Web服务器的IP地址)的认证信息(例如使用ID和密码信息)的指令。 如果PAD识别当前目的地,则PAD可以通过使与用户可用的当前目的地对应的授权信息或将授权信息直接提供给当前目的地来响应键盘控制元件的断言。 PAD可以包括一个或多个电话接口,例如RJ-11插孔和一个或多个计算机接口,例如USB连接器。
    • 10. 发明授权
    • Method for increasing the efficiency of automated telephony systems
    • 提高自动电话系统效率的方法
    • US08204205B1
    • 2012-06-19
    • US11704000
    • 2007-02-08
    • Harry BlanchardSteven LewisGregory PulzLan Zhang
    • Harry BlanchardSteven LewisGregory PulzLan Zhang
    • H04M5/00
    • H04M3/5166G06Q10/00H04M2203/401
    • The problem of an automated telephony system having only a single way to measure a caller's difficulty in processing a transaction when using the system is solved by selecting from at least two thresholds for measuring the caller's difficulty. Having a choice of alternative thresholds to measure the caller's difficulty, referred to as inefficiency thresholds, allows for a more responsive approach to managing an automated telephony system. This choice of inefficiency thresholds overcomes multiple problems of systems only using one inefficiency threshold, such as: (1) transferring a call to a live agent to quickly, (2) transferring a call to a live agent to slowly, and (3) giving a caller a feeling that the automated telephony system is unresponsive to his or her needs. Having multiple inefficiency thresholds from which to choose allows for a more dynamic response to a diverse audience of callers and to different needs of a single caller during the various parts of a call.
    • 通过从用于测量呼叫者难度的至少两个阈值中选择,解决了仅使用单一方法来测量在使用系统时处理事务时的呼叫者难度的自动电话系统的问题。 选择用于测量呼叫者难度的替代阈值,称为低效率阈值,允许更灵活的方法来管理自动电话系统。 这种低效率阈值的选择克服了仅使用一个低效率阈值的系统的多个问题,例如:(1)将呼叫转移到现场代理快速,(2)缓慢地将呼叫转移到活动代理,以及(3)给予 呼叫者觉得自动电话系统对他或她的需求没有反应。 具有多个低效阈值可供选择,可以在呼叫的各个部分期间对呼叫者的不同受众以及单个呼叫者的不同需求进行更加动态的响应。