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1. 发明授权

US09305029B1 Inventory centric knowledge management 有权
标题翻译：以库存为中心的知识管理
公开(公告)号：US09305029B1
公开(公告)日：2016-04-05
申请号：US13304410
申请日：2011-11-25
申请人： Shane A. Lobo , Brian D. Lushear , Todd Szymanski
发明人： Shane A. Lobo , Brian D. Lushear , Todd Szymanski
IPC分类号： G06F17/30
CPC分类号： G06F17/30286 , G06F17/30321 , H04L41/069 , H04L41/0859 , H04L41/18 , H04L41/20 , H04L41/22 , H04L41/5022 , H04L43/0829 , H04L43/10
摘要： A method of managing data communication network inventory is provided. The method comprises analyzing a plurality of separate data stores, the data stores comprising information about trouble tickets, change requests, and scheduled maintenance, where the analysis is conducted with reference to network inventory items. An integrated data store structured according to network inventory items is built, comprising trouble ticket information, change request information, and scheduled maintenance associated with the network inventory items, where the network inventory items comprise one or more port interfaces. A selection of a network inventory item is received. Filtered information is retrieved from the integrated data store summarizing the trouble ticket information, the change request information, and the scheduled maintenance related to the selected network inventory item. The filtered information is transmitted.
摘要翻译：提供了一种管理数据通信网络库存的方法。所述方法包括分析多个单独的数据存储，所述数据存储包括有关故障单，更改请求和计划维护的信息，其中参考网络库存项进行分析。构建了根据网络库存项目构建的集成数据存储，其中包括与网络库存项目相关联的故障单信息，更改请求信息和计划维护，其中网络库存物品包括一个或多个端口接口。接收网络清单项目的选择。从综合数据存储中检索经滤波的信息，其总结故障单信息，改变请求信息以及与所选网络库存项目相关的计划维护。发送过滤的信息。

2. 发明授权

US08289878B1 Virtual link mapping 有权
标题翻译：虚拟链路映射
公开(公告)号：US08289878B1
公开(公告)日：2012-10-16
申请号：US11746273
申请日：2007-05-09
申请人： Jose A. Gonzalez , David M. Ham , Shane Lobo , Steve D. Parrott , Jonathan Rubin , Drew A. Shinholster, Jr. , Todd Szymanski
发明人： Jose A. Gonzalez , David M. Ham , Shane Lobo , Steve D. Parrott , Jonathan Rubin , Drew A. Shinholster, Jr. , Todd Szymanski
IPC分类号： H04L12/28
CPC分类号： H04L41/0677 , H04L12/4633 , H04L41/0672 , H04L41/0856 , H04L41/12 , H04L41/5061 , H04L41/507 , H04L45/02 , H04L45/64
摘要： Network virtual link mapping methods and systems are disclosed. In some method embodiments, router configurations are parsed to determine virtual link information for a network. A map is derived for virtual link information associated with a customer. The map is displayed, and may be used for highlighting problem areas for a customer, recommending solutions, and reconfiguring the virtual links to address specific customer needs.
摘要翻译：公开了网络虚拟链路映射方法和系统。在一些方法实施例中，解析路由器配置以确定网络的虚拟链路信息。导出与客户相关联的虚拟链接信息的映射。显示地图，可用于突出显示客户的问题区域，推荐解决方案和重新配置虚拟链接以满足特定客户需求。

3. 发明授权

US07904533B1 Integrated network and customer database 有权
标题翻译：综合网络和客户数据库
公开(公告)号：US07904533B1
公开(公告)日：2011-03-08
申请号：US11551704
申请日：2006-10-21
申请人： Jose Gonzalez , David Ham , Shane Lobo , Steve Parrott , Jonathan Rubin , Drew Shinholster , Todd Szymanski
发明人： Jose Gonzalez , David Ham , Shane Lobo , Steve Parrott , Jonathan Rubin , Drew Shinholster , Todd Szymanski
IPC分类号： G06F15/177
CPC分类号： H04L41/507 , H04L41/0853
摘要： A system having an integrated network and customer database is provided. The system retrieves router configurations to create the integrated database, which includes port data for each port on each router in each network. The system may determine the impact of proposed actions on routers. The system may process network events to display the status, port data, and customer data for each port. The system may respond to user input by polling a router and displaying the real time status, port data, and customer data for each port on the router.
摘要翻译：提供具有集成网络和客户数据库的系统。系统检索路由器配置以创建集成数据库，其中包括每个网络中每个路由器上每个端口的端口数据。系统可以确定提出的动作对路由器的影响。系统可以处理网络事件以显示每个端口的状态，端口数据和客户数据。系统可以通过轮询路由器并显示路由器上每个端口的实时状态，端口数据和客户数据来响应用户输入。

4. 发明授权

US07751392B1 Customer link diversity monitoring 有权
标题翻译：客户链路分集监控
公开(公告)号：US07751392B1
公开(公告)日：2010-07-06
申请号：US11620140
申请日：2007-01-05
申请人： Jose Gonzalez , David Ham , Shane Lobo , Steve Parrott , Jonathan Rubin , Drew Shinholster , Todd Szymanski
发明人： Jose Gonzalez , David Ham , Shane Lobo , Steve Parrott , Jonathan Rubin , Drew Shinholster , Todd Szymanski
IPC分类号： H04L12/56
CPC分类号： H04L43/00
摘要： A system having a data retriever and a database manager is provided. The data retriever retrieves router configurations from data stores for routers. The database manager parses the router configurations to determine port data for each port on each router, and integrates the port data with customer data to create an integrated database. The database manager also determines a customer link diversity based on the integrated database and displays the customer link diversity. The database manager can recommend reassignment of a customer link when the customer link diversity is less than a corresponding target customer link diversity. The database manager can also determine the customer link diversity when adding a card and determine the customer link diversity when adding a customer link.
摘要翻译：提供具有数据检索器和数据库管理器的系统。数据检索器从路由器的数据存储中检索路由器配置。数据库管理器解析路由器配置，以确定每个路由器上每个端口的端口数据，并将端口数据与客户数据集成以创建集成数据库。数据库管理器还根据集成数据库确定客户链路分集，并显示客户链路多样性。当客户链路分集小于相应的目标客户链路多样性时，数据库管理器可以推荐客户链路的重新分配。数据库管理器还可以在添加卡时确定客户链路多样性，并在添加客户链接时确定客户链路多样性。

5. 发明授权

US07830816B1 Network access and quality of service troubleshooting 有权
标题翻译：网络访问和服务质量故障排除
公开(公告)号：US07830816B1
公开(公告)日：2010-11-09
申请号：US11838175
申请日：2007-08-13
申请人： Jose A. Gonzalez , David M. Ham , Brian Lushear , Matt Mariscal , Steve D. Parrott , Drew A. Shinholster, Jr. , Todd Szymanski
发明人： Jose A. Gonzalez , David M. Ham , Brian Lushear , Matt Mariscal , Steve D. Parrott , Drew A. Shinholster, Jr. , Todd Szymanski
IPC分类号： H04L1/00
CPC分类号： H04L41/5009 , H04L43/0829 , H04L43/0864 , H04L43/087 , H04L43/0888
摘要： A method of maintaining a communication service is disclosed. The method comprises providing a communication path from a customer premises equipment (CPE) in a customer network to a port of a router located in a communication service provider network, wherein the port is allocated to the CPE, and wherein the customer network is different from the communication service provider network. The method also comprises determining a connectivity of the communication path from the CPE to the port of the router and determining an interface status of the port located on the router. The method also comprises determining a quality of service (QoS) of the communication path from the CPE to the port located on the router. Determining the connectivity and QoS of the communication path and determining the interface status of the port are initiated from the CPE.
摘要翻译：公开了维护通信服务的方法。该方法包括提供从客户网络中的客户驻地设备（CPE）到位于通信服务提供商网络中的路由器的端口的通信路径，其中端口被分配给CPE，并且其中客户网络不同于通信服务提供商网络。该方法还包括确定从CPE到路由器端口的通信路径的连通性，并确定位于路由器上的端口的接口状态。该方法还包括确定从CPE到位于路由器上的端口的通信路径的服务质量（QoS）。确定通信路径的连通性和QoS，并确定端口的接口状态是从CPE启动的。

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